How to Manage. November 2015

Transcription

1 How to Manage Your Boss November 2015

2 Session Objectives Improve your ability to gain trust and confidence from your boss Increase awareness of behaviors and moral principles that are effective in managing your boss Learn how to lead your boss to more effectively by improving your ability to establish boundaries, manage expectations and communicate results

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4 Signs You Might Be Having Difficulties

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7 Signs You Have a Bad Boss

8 Lack of Training Promoted for Technical Skills Spread Too Thin Incompetence Personal Problems Lack of Resources Past Experiences Poor Communication Skills Poor Social Skills Too Much or Too Little Confidence Senior Managements Expectations Outdated Skills Lack of Role Models Problem Performers Unwillingness to Listen and Learn

9 Key Influences Veterans Boomers Gen X Millennials Before After 1980

10 Work Ethic Veterans Boomers Gen X Millenials Before After 1980 Dedicated Driven Balance What s Next? Pay your Dues Punch the Clock Hierarchical Company 1 st Workaholics Work ethic = Worth Lives to Work Loves meetings Self- reliant Task- oriented Works to Live Work Smarter Not Longer Multi- tasking Collaborative Loyal to peers Innovative

11 Myers Briggs Personality Types Introvert Intuitive Thinking Judging Extrovert Sensor Feeling Perceiving

12 Understanding Styles Less More Driver Assertiveness Expressive R e s p o n s i v e n e Analytical Amiable Less s s More

13 Style Characteristics Things to Consider Driver Type A Needs to feel in charge Direct, very focused May micromanage Work comes first, get to the point quickly Analytical Need lots of info & time Have lots of questions Organized & systematic in their approach Expressive Cheerleader Outgoing Assertive Crave data Need to weigh facts & options Slow to decide Very assertive Energetic Can be impulsive Amiable Avoids conflict Wants to be liked Very empathetic Very supportive Team player Generous with their time Diligent to complete assignments on time as promised

14 Driver Analytical Driver Analytical Expressive Amiable Get to the point quickly Have options Recommend solutions based on assumptions Give time & data, space Ask what they need to decide Pay attention to details Give them attention Focus on big picture Confirm agreements Confirm agreements Show more energy Provide summaries Get to know them Eye contact Listen Minimize arguments Leverage them for support Include them Go to lunch or coffee Expressive Schedule time Keep them Informed Be clear, specific Results focus Be logical & well- organized Ask about details & assumptions Be more formal Avoid confronting Be their champion Ask for ideas Thank them Amiable Be brief Tell them what you need Avoid small talk Provide data Ask questions Be on time Be more formal Express opinions Make eye contact Ensure closure

15 Brain Research

16 David Rock

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18 What are Bosses Looking For?

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20 Expectations Disappointment = Reality

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24 Ten Tips for Managing Your Boss - 1

25 Ten Tips for Managing Your Boss - 3

26 Ten Tips for Managing Your Boss - 3 AND THEN SOME

27 Ten Tips for Managing Your Boss - 4

28 Ten Tips for Managing Your Boss - 5

29 Ten Tips for Managing Your Boss - 6

30 Ten Tips for Managing Your Boss - 6 B+

31 Ten Tips for Managing Your Boss - 8

32 Ten Tips for Managing Your Boss - 8

33 Ten Tips for Managing Your Boss - 9

34 Ten Tips for Managing Your Boss - 10

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36 How to Lead Your Boss Know the business & the industry Understand the competitive landscape Understand the goals Understand pain points Understand profit drivers

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43 How To Deal with Different Management Styles Think about their Behavioral Styles and the way they like to receive information Think about their priorities and what they have on their plates Anticipate what they need next Prepare according to their styles and priorities

44 How to Set Boundaries with Your Boss

45 How to Manage Changing Expectations

46 How to Manage Changing Expectations 1.Understand the need 2.Discuss the issues 3.Agree on Priorities 4.Negotiate / Compromise 5.Agree & deliver results

47 How to Communicate Results

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49 Questions????? Cathy Ellwood Ellwood Enterprises P.O. Box 305 New Albany, OH (cell) (office)

50 about Ellwood Enterprises... We believe that high potential individuals thrive on challenging, high- impact, assignments that provide opportunities for personal and professional career development. Ellwood Enterprises helps your company achieve its strategic objectives by providing innovative ways to accelerate the development of high potential individuals into positions of leadership. We also believe that companies which have proactively recognized the importance of development are more likely to succeed than others. We strive to work with companies that share our values and beliefs.... Product & Service Offerings Leadership Development Rotation Programs Strategic Consulting Executive Coaching