Innovative Intelligence

Transcription

1 Innovative Intelligence The Art and Practice of Leading Sustainable Innovation in Your Organization David S, Weiss and Claude Legrand WILEY John Wiley & Sons Canada, Ltd.

2 Table of Contents ACKNOWLEDGMENTS xi PREFACE xv A Description of the Book Innovative Intelligence Who Should Read This Book xx How to Read This Book xxi xvii PART ONE: CLOSING THE INNOVATION GAP I CHAPTER ONE: THE INNOVATION GAP 3 The Innovation Challenge 4 What Is Innovation? 5 Innovative Thinking Makes Innovation Happen 7 The Evidence Is in We Are Underachieving 9 Try It Another Way 14 Conclusion 16 CHAPTER TWO: LEADING THROUGH COMPLEXITY 17 Why Complex Issues Are So Challenging 18 Complicated vs. Complex Issues 20 Common Mistakes 25 Conclusion 29

3 viii Table of Contents CHAPTER THREE: ACCESSING INNOVATIVE INTELLIGENCE 31 Intelligence: Who Knows? 32 Leaders Require Three Intelligences 35 Leaders Need to Think About Thinking 41 Conclusion 44 CHAPTER FOUR: ECLIPSE OF INNOVATIVE INTELLIGENCE 47 Eclipse # I: The School System Made Me Do It 47 Eclipse #2: The Analytical Intelligence Paradox 51 Eclipse #3: Impact of High Negative Stress 54 Conclusion 60 PART TWO: INNOVATIVE THINKING 61 CHAPTER FIVE: INNOVATIVE THINKING: AN OVERVIEW 63 Characteristics of an Effective Innovative Thinking Model 64 Key Success Factors for Innovative Thinking 67 Conclusion 77 CHAPTER SIX: STEP I: FRAMEWORK 79 Understanding Framework 81 The Context 82 The "HowTo...?" Question 83 The Boundaries 88 The Type of Solution 92 The Owner or Decision Maker 96 The Project Charter 97 Leveraging the Three Intelligences in the Framework Step 99 The Leader's Roles in Step I: Framework 102 Conclusion 105 CHAPTER SEVEN: STEP 2: ISSUE REDEFINITION 107 The Five Areas of Focus in Issue Redefinition 108 Leveraging the Three Intelligences in the Issue Redefinition Step 119

4 Table of Contents The Leader's Roles in Step 2: Issue Redefinition 120 Conclusion 121 CHAPTER EIGHT: STEP 3: IDEA GENERATION 123 Idea Generation Is a Rigorous Process 125 Stage I: Prepare Thoroughly 126 Stage 2: Introduce the Process 132 Stage 3: Generate Many Ideas through Divergence 134 Stage 4: Discover Meaningful Solutions through Convergence 141 Working Alone on Idea Generation 143 Leveraging the Three Intelligences in the Idea Generation Step 144 The Leader's Role in Step 3: Idea Generation 145 Conclusion 146 CHAPTER NINE: STEP 4: IMPLEMENTATION PLANNING 147 Stage I: Confirm the Preferred Idea 148 Stage 2: Engage in Risk Analysis and Develop Mitigating Strategies 151 DO O Stage 3: Present the Innovative Solution for Approval 157 Stage 4: Ensure an Effective Handoff to the Team that Focuses on Change Implementation 159 Leveraging the Three Intelligences in the Implementation Planning Step 160 The Leader's Role in Step 4: Implementation Planning 161 Conclusion 162 PART THREE: MAKING INNOVATION HAPPEN 165 CHAPTER TEN: MAKING INNOVATION HAPPEN: AN OVERVIEW 167 Four Essential Organizational Enablers to Make Innovation Happen 169 Sustaining Innovation 173 Conclusion. 175

5 x Table of Contents CHAPTER ELEVEN: LEADING INNOVATION 177 Leading Self 179 Leading Innovation Teams 184 Leading Intact Work Units 187 Leading Enterprises for Innovation 193 Conclusion 199 CHAPTER TWELVE: CULTURE OF INNOVATION 201 What Is Culture? 203 How a Culture Can Suppress Innovation 205 What Is a Culture of Innovation? 206 How an Existing Culture Can Be Transformed to a Culture of Innovation 211 How to Develop a Leadership Culture of Innovation 222 Conclusion 224 CHAPTER THIRTEEN: ORGANIZATIONAL PRACTICES FOR INNOVATION 225 Executive-Level Organizational Practices 226 Organizational Practices in Core Functional Areas 231 Organizational Practices in Support Functional Areas 237 Innovation-Specific Organizational Practices 242 Conclusion 251 CHAPTER FOURTEEN: THE INNOVATION PLAN 253 Guiding Principles for an Innovation Plan 254 Key Elements of an Effective Innovation Plan 255 How to Develop the Innovation Plan and Who Should Lead It 264 When Should an Innovation Plan Be Developed? 265 -Pulling It All Together 266 INDEX 269 ABOUT THE AUTHORS 281