Financial Aid Succession Planning Presenter Dr. Wanda C. White, NCCCS Mrs. Joyce Valentine, M.Ed., NCCCS

Transcription

1 Financial Aid Succession Planning Presenter Dr. Wanda C. White, NCCCS Mrs. Joyce Valentine, M.Ed., NCCCS Monday, February 12, 2018

2 Financial Aid Succession Planning Presenters - Dr. Wanda C. White, NCCCS Joyce Valentine, M. Ed. - NCCCS

3 Presenters Dr. Wanda White Director of Student Services Mrs. Joyce Valentine Manager, User Support Team

4 AGENDA A. Common Practice in Higher Education Planning B. What is Succession Planning? C. Succession Planning in Organizations D. Succession Planning in Higher Education E. Succession Planning in Financial Aid F. Activity - Create Preferred Listing of Financial Aid Administrator Master Skills G. Succession Plan Models H. Activity Developing A Succession Plan I. Q & A

5 Common Practices of Higher Education Planning Master Planning Strategic Planning Fund-Raising Contingency/Emergency Planning Governance Planning 2/5/18 5

6 What is Succession Planning? Succession Planning is an ongoing process of identifying future leaders in an organization and developing them so that they are ready to move into leadership roles.

7 Succession Planning in Organizations Potential Leaders are nurtured through a Internal Leadership Training Program Focusing on gaining knowledge & experience in the organization s mission. Future leaders engage both internal & external culture and community affairs 2/5/18 7

8 Corporate Examples of Succession Planning US-based General Electric, Inc. (Jack Welch chose his successor Jeff Immelt) Apple, founded in 1976 by Steve Jobs and Stephen Wozniak. (Tim Cook selected to succeed Jobs as CEO). 2/5/18 8

9 Succession Planning in Higher Education - 1 Leadership Succession is the result of Resignation Dismissal Incapacitation (i.e. Illness, accident) Death 2/5/18 9

10 Succession Planning in Higher Education - 2 Systematic and Comprehensive Planning Process Addresses leadership at all senior & key levels Identification of Key positions Address needed resources Program practices related to professional and career development of current employees Mentorship Programs 2/5/18 10

11 Key Succession Plan Positions Examples of Key Positions President Vice Presidents Dean- level Positions Financial Aid Directors Enrollment Managers Faculty Leaders Fiscal Officers 2/5/18 11

12 Succession Planning in Financial Aid Why develop a Financial Aid Succession Plan? Increases the pool of experienced Financial Aid administrators Ensures qualified applicants available for Financial Aid Director positions Reduces the turnover in Financial Aid offices Reduces the number of compliance issues in Financial Aid Offices 2/5/18 12

13 Activity - Create a Preferred List of Financial Aid Administrator Master Skills - 5 minutes 2/5/18 13

14 Succession Plan Model Examples Model A Workforce Planning Model B Leadership Characteristics Model Model C Grow Your Own (GYO): Implications and Strategy 2/5/18 14

15 From workforce planning Model A: Workforce Planning 1 Identify key positions 5 Individual Development Plans/Maintain Skills Inventory 2 Build Job Profiles for Each Key Position 4 Development Opportunities 3 Competency Gap Analysis 2/5/18 15 Recruit from outside

16 Focus on Individual Development Model B: Leadership Characteristics Model Customer Service Communication Analytical skills Supervisory skills Use of technology Understand and manage regulations Identify Linchpin Positions Measure Progress Keep It Flexible Transparency 2/5/18 16

17 Model C: Grow Your Own (GYO): Implications and Strategy Target recruitment (staff who want to advance) Assess needs and strengths of current staff (skills gap) GYO: Implications and Strategy Mentorship and job shadowing with current leaders Create an outwardlooking curriculum (21 st century) 2/5/18 17

18 Succession Plan Activity 10 min. 1. Divide into Groups of 5 or More 2. Review the Succession Plan Handout 3. Each group should develop a Succession Plan and report out. 2/5/18 18

19 Reference List Benard, M. K. & Piland, W. E. (2014) Case Study of a Community College Grow Your Own (GYO) Leaders Program. New Forums Press, Inc., 21(2), Conger, J. A. & Fulmer, R. M Developing Your Leadership Pipeline, Harvard Business Review, Wick, J., Characteristics of a Top Notch Financial Aid Director. University Business, 1-6. Model 1, Workforce Planning, (1998). Motor Carrier Passenger Council of Canada. 2/5/18 19

20 Questions Thank You

21 Presenter Contact Information Dr. Wanda C. White, Director of Student Services NC Community College System Mrs. Joyce Valentine, Manager, User Support Team NC Community College System

22 Evaluation Remember to complete the session evaluation