An Introduction to Moorhouse

Transcription

1 An Introduction to Moorhouse

2 Thank you for taking the time to explore what we do as a firm and for considering Moorhouse as you think about your next career move. We recognise that moving to a new organisation is a big decision. We do not take this for granted and recognise that it doesn t just come down to us wanting you. This introduction to Moorhouse is intended to bring to life what we do and what it is like to work here and, alongside the conversations you have with people that you meet during the recruitment process, ensure that you are equipped to make an informed decision. Our values are an intrinsic part of the firm. You will not see them written on big posters on the wall but you will experience them through the people you work with. We take pride in being consistent and transparent in striving to ensure that anyone who joins Moorhouse shares these values and has the integrity, humility and confidence to be part of the Moorhouse team. Moorhouse is a market leading transformation consultancy that supports blue chip organisations, government departments and regulators. Our mission is to "help our clients turn strategy into action through exceptional delivery and a commitment to establishing a culture of change". Our ambition, captured in our vision statement, is "to deliver lasting transformations for the world's leading organisations". We are looking for the very best consultants to join us in our growth and success as a firm. We encourage you to ask lots of questions, meet some of our people and get to know us. We hope that you like what you see and choose to be part of our journey. Richard Goold Stephen Vinall John Lunn Richard Jones Jon Russell

3 An introduction to Moorhouse Vision To deliver lasting transformations for the world s leading organisations. Transformation Focused With a track record of helping organisations turn strategic ambition into reality. Execution Expertise With a clear focus on high quality and structured execution, we draw on the best consultants with strong transformation and change management credentials. Different way of working Working in small integrated teams with our clients ensures that we effectively deliver lasting transformations. We pride ourselves in leaving a legacy of increased skills and capability as a result of the way we work with our clients. Agility Our pragmatic approach, coupled with an innovative way of thinking, enables us to flex to the needs of our clients. Award Winners We are proud to have won a number of awards for our work.

4 Our Values Our values underpin everything we do Integrity and accountability Collaboration Delivery partner of choice for a number of FTSE 100 firms and large government departments The very best consultants We do what we say and do it well. How we do things is as important as what we do. A strong brand Winner of multiple industry awards Sense of humour and perspective We take our work seriously, but not ourselves. Positive pragmatism Anything is possible but not everything is sensible. Industry leading IP and Thought Leadership A commitment to developing extraordinary leaders

5 Our plan is to double in size to 50m revenues by 2023 In order to provide our clients with a unique, high quality alternative to the traditional large consulting firms. In order to provide our colleagues with the challenge, excitement and opportunities (career and financial) of a highly successful growing business. By 2023, Moorhouse will continue to be a high quality, highly profitable, delivery focused consulting business providing transformational change services to global clients, with revenue in excess of 50 million. To provide sustainable long term value by growing a profitable and well managed business.

6 Our Clients include: Energy & Utilities Financial Services Health & Public Services Pharmaceutical & Consumer Business Technology, Media & Telcos Transport & Logistics

7 Our Capabilities Change Management We help our clients to prepare for and deliver the organisational changes required in a complex transformation programme. We also help organisations to build and sustain their in-house Change Management capability. Our framework provides a structured, phased approach, underpinned by tested tools and methods. We have experience from all aspects of people change from organisational psychology to communications, training, and impact assessment. Customer We help clients put the customer at the heart of what they do. We deliver projects across customer strategy, marketing, sales and service, utilising our customer-centric operating model and customer experience - thinking creatively to solve problems and deliver value. Digital & Technology We offer a range of support across digital and technology enabled transformation covering strategy, operating model, architecture programme delivery, assurance, sourcing strategy and supplier management. Strategic Design We work with our clients to understand their business and strategic drivers; articulate their strategic direction; model how their organisation will function; and plan their strategic portfolio. Mergers & Acquisitions We support clients on their integration and carve out programmes to ensure that the benefits from acquisitions and/ or disposals are maximised. We work across the deal cycle from undertaking synergy assessments and Day 1 readiness planning through to supporting implementation of integration plans. Our approach is underpinned by robust programme management and benefits tracking mechanisms to ensure delivery of the benefits. Performance Improvement We focus on developing a capability that enables clients to realise their full potential by maximising value from people, process and technology. We work with clients to identify underperformance, evaluate opportunities, design and implement programmes of change and embed a culture of continuous improvement. Portfolio, Programme and Project Management Our expertise and credentials give confidence to our key clients and stakeholders as they embark on their complex change journeys, from defining the portfolio that will deliver the organisational vision, establishing the optimal governance and delivery structures, through to the management of risks and benefits.

8 Leadership Team Stephen Vinall Stephen is the Lead Partner for the Pharmaceuticals & Consumer Business and Energy & Utilities sectors and the Strategic Design and Programme Management service lines. Alongside this, he is the Lead Partner for Culture and Events - the internal culture team that shapes the values and ethos of the firm. John Lunn John is the Lead Partner for the Financial Services and Transport & Logistics sectors and the Change Management and Digital & Technology service lines. In addition to this he is the Lead Partner for Marketing and Business Development. Richard Jones Richard is the Lead Partner for the Public Services and Healthcare sector and the Performance Improvement service line. Richard Goold Richard is the Lead Partner for the Technology, Media and Telecommunications sector and the Customer and M&A service lines. In addition to this he is the Lead Partner for People and Talent - ensuring that Moorhouse continues to attract, recruit, develop and retain the very best consultants. Jon Russell Jon is responsible for managing financial performance and ensuring operational excellence across the support team.

9 People & Talent We attract, recruit, develop and retain the very best people supporting everyone in the firm to be extraordinary. Why? We manage the business through four Quads. This provides everyone in the firm with an opportunity to play an active role in how we manage the business. To support the growth aspirations and continued success of the firm. Our clients want to engage the very best people who can help them with their most strategic challenges. Our people are the biggest asset we have. We are absolutely committed to building and nurturing our talent and harnessing their ambition and desire to be the very best they can be. This commitment will set us apart from our competitors. How? Continue to recruit the very best people and relentlessly focus on maintaining our high quality bar. All candidates will have a positive experience and together we will reach the right recruitment decision. Support new joiners through a comprehensive and thorough induction and onboarding process. Be clear, consistent and transparent about what is expected of people in the firm. Promote a culture of coaching alongside an approach to HR leadership that helps people realise their full potential in a transparent and supportive environment. Support the accelerated development of people through the very best blended learning opportunities.

10 Supporting a blended learning approach Recruitment and Onboarding Attract and recruit the very best consultants. Provide every candidate with a positive experience of Moorhouse. Equip everyone in the firm to succeed from day one. Put the right support in place to harness potential and ensure continued development and growth. Exit and Alumni Our ambition is to build an alumni network that is an asset for Moorhouse and characterised by a genuine desire for people who leave the firm to remain engaged and supportive of it. There is a fantastic culture of learning at Moorhouse. In addition to professional qualifications, Moorhouse has developed the Moorhouse Academy which is an in-house training programme designed and led by senior members of the firm to provide you with a strong foundation of consulting skills. Consultants and the Business Support team are encouraged to attend all the training that Moorhouse has to offer, from a RADA Powerful Presentations course to an ATTICA business writing course there is something for everyone!

11 Business development The objective of the Quad is to support the business win new work and extend existing engagements. There are four strategic aims: Objective and strategy Account management and farming Embedding the end-to- end sales process End-to-end sales process and hunting Enhancing hunting and strategic sales Better articulate our offer to market, improving our proposals and pitches Continuous improvements to account management and development Offer to market

12 Culture & Events To ensure our culture continues as a positive force that helps us attract and retain the very best people and that we continue to reinforce our values, remaining an exciting alternative in the consulting market. Objective To ensure our culture continues as a positive force that helps us attract and retain the very best people and that we continue to reinforce our values, remaining an exciting alternative in the consulting market. Communication An innovative and accessible communications strategy that balances formal and informal communications Escapes and Events Compelling team events that contribute to the development of our people and business. Corporate Social Responsibility A positive CSR strategy that develops our team and our charity partner.

13 Marketing Objective and strategy To ensure we continue to punch above our weight in a consulting market where we compete against large global brands. To provide a systematic approach to bringing together sector insight with marketing strategies and routes to market. Strategic Plannning To support recruitment to attract the very best talent from across the consulting industry. On-line and digital strategy Awards Web presence & Social Media www. Blog Seminars and events Seminars & Events Thought Leadership & Campaigns Profile raising Awards Thought leadership Campaigns PR

14 Supporting Accelerated Career Progression Development Workshops Presentation Skills Moorhouse Academy modules Learning and career development is extremely important to us. Supporting the accelerated career development of everyone in Moorhouse comes from a blended approach to learning and development. Service Line Teams Engagement Teams Mentoring Knowledge Management Client Engagements Contribution to Sector and Service Line Internal Contribution Types of learning interaction Emotional Skills Workshops Grade Development Programmes Collaboration Platforms Sector Teams Coaching Feedback 10% 20% 70% Learning event Learning momentum Workplace integration of learning Structured Learning Learning from others Learning from experience

15 Structured Learning FY17-18 Learning from others 10% 20% Development Workshops Presentation Skills Moorhouse Academy modules Emotional Skills Workshops Grade Development Programmes Service Line Teams Engagement Teams Mentoring Knowledge Management / Collaboration Platforms Sector Teams Coaching Feedback Annual and Quarterly Escapes

16 Learning from experience Client Engagements Contribution to Sector and Service Line Internal Contribution 70% Giving something back is important to us and we channel our efforts as a firm through a charity partner. We are currently supporting Children with Cancer, the leading national children s charity dedicated to the fight against childhood cancer. We raise money through charity events as well as providing pro-bono consulting services where appropriate.

17 Why apply? Small Firm vs Big Firm Size isn't everything. Your colleagues will be some of the best consultants from the big firms; your clients will be global names engaging you on mission critical change programmes; and your career progression will be transparent and honest. We take great pride in our entrepreneurial spirit, and everyone in the firm has the opportunity to shape and influence the business. Our clients and work Our clients are all top tier FTSE 100 or major Governmental departments. We work across 6 sectors: Financial Services, Transport & Logistics, Pharmaceutical & Consumer Business, TMT, Health & Public Sector, and Energy & Utilities. We are at the cutting edge of major transformational change. Our clients use us to turn their strategy into action and because of our 'out of the ordinary' delivery. We embed a PPM culture within our clients so that our clients shouldn't need to rely on us again. Your development We take your personal development seriously and we recognise that as you move through your career in Moorhouse that expectations change. That's why we run several learning and development events throughout the year which are bespoke to your grade and needs. This includes core skills training, 1:1 coaching, informal mentoring, Leadership Development Programmes, business development skills training as well as bespoke training sessions to ensure that you're always playing from a 10. Accelerated career progression Career progression is based on merit and not time in grade. We have no quotas to meet or boxes to tick; your career progression is dependent on your achievements and merit, and not your tenure. Twice a year you will agree objectives with your HR Lead; they will provide one-to-one support to help you achieve your goals and realise your full potential. Award-winning We have won a major award every year of our existence. When it's that regular, you know it's not a fluke.

18 I joined Moorhouse in February 2017 and instantly felt part of the family. Moorhouse is a very supportive firm with a diverse client portfolio. As such, I have been able to work on a variety of projects and strengthen both my skill set and my knowledge. Moorhouse has been fantastic for me we work with great clients, help them with big challenges, and our people get things done but always manage to have a good laugh too! Having moved from one of the Big consultancies, Moorhouse has provided me with everything I expected from working at a smaller organisation. The organisation is agile and able to make decisions quickly with so many opportunities to get involved in and be entrepreneurial. The people are great to work with and there is a real sense of togetherness, openness and sharing of information. I feel that I am constantly learning and developing myself which is important to both me and Moorhouse.

19 Where to find us? How to find us We are based on the sixth floor of the 20 St. Andrew St building. The building receptionist will provide directions to our floor. Address 6th Floor 20 St. Andrew St, London, EC4A 3AG Contact number Tel: Nearest stations Minutes walk Farringdon Hammersmith & City Metropolitan Circle National Rail Chancery Lane Central Blackfriars Circle District National Rail St. Paul's Central If you have any questions please contact any of the team: Richard Goold Partner E: RichardGoold@moorhouseconsulting.com M: Irene Oldham People & Talent Advisor E: IreneOldham@moorhouseconsulting.com M: Amy Sinnott People & Talent Advisor E: AmySinnott@moorhouseconsulting.com M: Lisa Mullarkey People & Talent Advisor E: LisaMullarkey@moorhouseconsulting.com M:

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