Shape your future. PROOF. Discover. Learn. Lead.

Transcription

1 Shape your future. Discover. Learn. Lead.

2 The clear choice. Follow us online #shapeyourfuture We re one of the largest water and wastewater suppliers in the UK, serving 15 million customers each day. We re always looking at ways we can improve, whether it s with innovative new technology or our customer service - we strive to be the best in our industry. As well as this, you ll never be short of something to do and because we re such a large and diverse organisation, there are so many opportunities to develop and learn new skills.

3 Our vision and values. Our Vision and Values are at the heart of everything we do, every day. They are the core of our business and the foundation of each career here at Thames Water. Take care Take ownership Our vision Here for you innovating for life in a changing environment. Passionate about everything we do Be proud, be blue Be respectful and value everyone Reach higher, be better

4 What we do. lthough our main work is to supply clean drinking A water and taking away wastewater, there s so much more going on behind the scenes. Think about the journey that water has been on, where it started to how it eventually became a humble cup of tea. Or how about once you ve flushed the loo. Where does the water go and what s done with it? Well, here are some answers for you. Water We supply 2,500 million litres of water to our customers on a typical day - that s enough to fill up 1000 Olympic sized swimming pools. We all know that water is essential to life, but we re all using too much. If we continue as we are, demand for water could outstrip supply by We re working hard to make sure we don t run out by: helping customers use less installing meters replacing and upgrading our network to prevent leaks Wastewater We do some pretty exciting stuff with your waste too. We take away everything that goes down your sinks, toilets and drains. We then recycle it before safely returning it to the environment. Each day, we take away 4.4 million litres of waste which is then transported through 67,000 miles of sewer pipes enough to wrap around the world 2.5 times. It then We supply 2,500 million litres of water to our customers on a typical day - that s enough to fill up to 1000 Olympic sized swimming pools arrives at one of our 350 sewage treatment works, where we squeeze water out of sludge (the mucky bit of waste) with the same types of machines Magners Cider uses to juice their apples. The sludge we get from our waste is then used to create electricity. For example, in 2016/17 we made enough electricity from waste to power 86,000 homes which is more than 20% of the energy we need to power our business. Last year we saved 24m using poo for power. Improving customer service Our customers are what matter most to us, and we ve got a lot of them all with very different needs. To improve our service, we re doing lots of work to make the overall experience customers have when they interact with us better whether it be out on the street or over the phone. We re also making a huge investment in our systems to make dealing with us easier.

5 The graduate programme. We ve built our graduate programme around the people who matter. You. Throughout the programme you ll get to know our business and develop your knowledge, skills and experience. This will help you shape your future career. We want you to make an impact, so we ll give you onthe-job role placements and responsibility that grows as you grow. I take a lot of pride in telling people I work for a business that provides an essential life resource. Henry

6 With excellent support from senior leaders, you re able to experience multiple careers in one organisation. Emma

7 We have a variety of roles across the business there s something for everyone. Our graduate programmes. Whichever path you choose, you ll be part of a comprehensive development programme, backed up by on-the-job role placements. We ll support you all the way to gain the knowledge, skills and experience you need to progress in our business. General leadership: This is an 18 month programme with two on-the-job role placements. You could start at one of our water or sewage treatment works, customer contact centres or offices in a variety of teams that deliver our operational, retail, customer, corporate and regulatory activity. We ll make sure your e exposed to everything you need to become a great leader. Specialist programmes: Our specialist programmes vary in structure but one thing is for sure, you ll be skilled up to be an expert in your chosen area. We have specialist programmes in: finance. health, safety, security and wellbeing. engineering. technology. thameswater.co.uk/graduates

8 The graduate development programme explained. WaterAid charity business challenge Health and safety training Company induction Our core graduate development programme has been designed around you to make sure you have the opportunity to maximise your potential. It has several elements that support you to start confidently in our business and develop your knowledge, skills and experience to succeed. You ll be joining a network of graduates already in our business and will have all the support you need from day one. Banbury On-the-job role placements Graduate development programme 18 months Technical and professional development Our operating area has hundreds of sites to explore. Swindon Newbury Oxford Reading Slough Stevenage London Dartford Business and personal development modules Off-boarding event Management development Basingstoke Godalming Reigate

9 All about you. We respect and value everyone. We share our interesting and unique connections embracing and celebrating our differences. We are all individuals, we are unique, we bring diverse perspectives, lifestyles and experiences that contribute to being here for our customers, innovating for life. We understand the importance of appreciating and harnessing the unique skills and backgrounds that each individual brings to our family and are proud to be a Disability Confident employer and Stonewall LGBT+ diversity champion. Follow us on Twitter

10 Meet our graduates. In the spotlight. Emma Steel Jyoti Pancholi On the Finance Graduate Scheme I ve had three placements, these are designed to develop core financial skills and broaden my business acumen. The best thing about my job is the people, I think they re truly a great bunch. Mubeen Mehmood The programme was great for me as it allowed me to choose the direction of my career. It was made even better through the help and support of the talented people around me. Joined 2012 Interesting fact I ran a sub 3 hour 25 minute marathon raising over 1,000 for WaterAid With excellent support from senior leaders, you are able to experience the diversity of our organisation and really begin to shape your career. After studying a BSC in geography and MSc in environmental management, I spent a few years exploring career opportunities but did not find the right role or company for me. I saw the Thames Water graduate scheme and instantly knew that this was the perfect fit for me. The first thing I noticed when joining Thames Water was the huge amount of Afzal Ginwalla support and investment that the business offered from day one. The graduate programme is a great way to open doors for you to succeed in any career path that you choose. We work hard every day to deliver an essential service to customers and I feel proud that I work for such a fantastic company. You are given a large amount of responsibility fairly quickly, along with plenty of support. The programme allows you to immerse yourself in lots of critical experiences. Marie Crompton For me, working for an organisation that has a direct, positive impact on people has always been a top priority. The combination of this, the offer of leadership development and being able to utilise my degree knowledge meant Thames Water was a great fit for me. Luke Matcham The graduate scheme is a great introduction to working in a large company as it is so diverse. There s lots of opportunities to get relevant training in both technical skill based courses, and personal development modules such as the management development programme. Joined 2016 Interesting fact Lived in Zambia for 8 years You will need to be driven and ambitious but also flexible enough to deal with many different situations and stakeholders, both internally and externally. The business is constantly changing and developing to ensure the best service possible and you need to be resilient and open to this. I can t think of a better place to start your career.

11 The added extras. Because we re one big family, you ll get great benefits here are just a few: 26 days holiday package plus bank holidays the opportunity to get an interest free loan of up to 5,000 you can join our fantastic pension scheme annual subscription to a professional body of your choice 28k starting salary access to our Benefits on tap scheme (savings on holidays, and shopping) maternity and paternity packages You can give something back with our time to give scheme and WaterAid charity partnership

12 Follow us on Twitter It s hard to think of many other industries that are as important to everyday life as water and wastewater treatment is. Alex

13 More than water. 1 We 2 Time 3 Pay support WaterAid. Our graduates play a key role in organising fundraising events for our charity partner, WaterAid. You ll get involved in things like raft races, skydives, quizzes and marathons. to give. Lots of people want to get involved in their local community and help out, but sometimes finding the time is hard. Each year, you ll get two paid volunteering days (on top of your annual leave) to get out and about and help in the community. it forward. We value your knowledge and experience. Later in the programme you ll get lots of opportunities to help welcome future talent into our business, including mentoring opportunities, on campus events and one-to-one buddying. Our previous graduates raised 40k for WaterAid

14 2 CV upload and application form. 1 Apply online. Online 3 tests. Your application process. We require you to be on track or have achieved a minimum of a 2:2 and we consider all degree disciplines for our general leadership programme. For our specialist programmes we require relevant disciplines. Check out the FAQ page on our website for more information. Application top tips. 1 Show us what makes you unique 2 Showcase your work experience, both on your CV and at interview 4 Video interview. 5 Assessment centre. 3 4 Always check your application for errors attention to detail is key Apply sooner rather than later. Take time to submit your best application 5 Ask us. We re here to help

15 How to be great. We want our graduates to succeed and reach their full potential. To be a great match for our programme, you will: Be self-motived, able to develop yourself and take ownership of your career. Have clear passion and drive to be someone who influences and shapes our future organisation. Be curious and comfortable; ready to ask questions and discover the answers. Enjoy being collaborative and part of a team, but equally adept in taking the lead and working on initiative. Open to change, resilient when faced with moments of uncertainty or ambiguity. Understand the value of stakeholder relationships and network with people of all levels and backgrounds. Share new ideas and ways of working. Be ready to apply everything you learn in your day to day role and any projects outside of this. Ask for feedback and are open to receive and build the knowledge and insight gained in a proactive way.

16 Follow us online #shapeyourfuture

17 Get in touch. thameswater.co.uk/graduates /17