Presentation Objectives

Transcription

1 10 Ways to Cultivate a Compliance Culture Cara Merski, Chief Compliance and Privacy Officer and Meghan Colozzo, Audit and Privacy Manager Presentation Objectives Focus on 10 simple but effective steps to ground your efforts at your organization towards cultivating a culture of compliance. Identify the 10 easy action steps (Challenge, Rewire, Write out, Stop, Develop, Focus, Create, Seek Reinforcement, Find, and Read) to organize and prioritize your vision to ensure growth in leadership. Identify the characteristics of an effective leader and understand your leadership style. Understand the meaning of motivation and overcome barriers to motivation. 2 1

2 What does a Compliance Officer do? To practice the art of compliance, you have to understand the business you are in and determine how best to communicate the value of compliance to your stakeholders. The art form is built on the foundation of rules, policies and regulations. Compliance should be integral to program operations and corporate culture. Ask yourself, Are you making a meaningful difference in your organization? 3 Compliance Lessons Even if you re on the right track, you ll get run over if you just sit there Will Rogers 4 2

3 It is Really all about you. For You. For Them.. 5 #1 Way to Cultivate a Compliance Culture #1: Challenge your organization s thought Identify the non compliant beliefs within your organization. Challenge the belief. The compliance team The executive team Top, Middle, Bottom Find examples or evidence of SUCCESS(s) against the negative feelings of change. 6 3

4 #2 Way to Cultivate a Compliance Culture #2: Rewire the pathways of working knowledge Negativity towards compliance becomes a habit ingrained in your core leaders. You need 10 X the intentional reminders of new and positive thoughts about your seven elements. SMILE 7 #3 Way to Cultivate a Compliance Culture #3: Write out your compliance goals Large, undeniable, clear letters written and posted where you will be sure to see it. Share the list with as many people as possible. Set the goals into your Annual Work Plan, 3 Year Plan and 5 Year Plan. 8 4

5 #4 Way to Cultivate a Compliance Culture #4: STOP the isolation INTERACT (daily, weekly, monthly) Spend time with other people in your organization. Force yourself to go to events and get out with the shakers and movers of your workplace. 9 #5 Way to Cultivate a Compliance Culture #5: Draw lines of appropriate boundaries You are not going to be a people pleaser. Be a Super Server of Skills. Never let others control your decisions or behaviors. 10 5

6 #6 Way to Cultivate a Compliance Culture #6: Create a compliance vision Develop the Compliance Program exactly the way you want it to run. Put it in writing. Live it. 11 #7 Way to Cultivate a Compliance Culture #7: Focus on RIGHT NOW From your vision, you need to pull one or two items. Focus on the task at hand. You can t worry too much about the future or regret the past. 12 6

7 #8 Way to Cultivate a Compliance Culture #8: Challenge your fears and embrace a failure See how a failure has served you in a good way. What did you learn and how has the experience been kind to you? Most importantly, know when you need help. Seek Reinforcement 13 #9 Way to Cultivate a Compliance Culture #9: Find a Mentor Identify someone who inspires you and motivates you. Use some proven methods of engagement. (AIDINC) Learn about their lives and how they got to where they are. 14 7

8 #10 Way to Cultivate a Compliance Culture #10: Read, Read, and Read. Motivational Books to keep you juiced up. On line Book Clubs/peer groups. Compliance materials. 15 Compliance Leaders need to Motivate and Influence You just know the Great Ones when you see them. 16 8

9 Basic Styles of Leadership Authoritative Style Clear about what she/he is doing and why Instills clarity in her/his followers Concludes the end result and leaves the choice of means to her/his people Come with me. Example: Open for group discussion 17 Basic Styles of Leadership Autocratic Style Retains all authority and decision making power (Dictatorship) Will not accept suggestions No considerations Instructs on what to do and how to do it (Leader s word is law) Do what I tell you. Example: Open for group discussion 18 9

10 Basic Styles of Leadership Coaching Style Helps employees identify where they have strengths and weakness Not afraid to hand out challenging assignments or projects Aligns employees for success Encourages long term development Try This. Example: Open for group discussion 19 Basic Styles of Leadership Democratic Style Gets her/his ideas from her/his people Involves employees at levels in decision making process Creates a trusting environment What do you think? Example: Open for group discussion 20 10

11 Basic Styles of Leadership Pacesetting Style Lead by example of working hard Sets high standards and adheres to them Passionate about goals to increase quality and productivity Perpetuates an attitude of either perform or leave Do as I do, Now! Example: Open for group discussion 21 Basic Styles of Leadership Benevolent Style Keeps employees happy and in harmony Ensures better communications People relationship builder Well done. Now let s move everyone to the next level. Example: Open for group discussion 22 11

12 Styles vs. Application How well does your style fit the context of any given situation? You may have to change styles to be effective. Think about a difficult or challenging situation. How did your style play a role? 23 Methods of Motivation Every leader must develop motivational skills Basic Rules o Be Motivated Yourself o Treat each person as an individual o Communicate, communicate and communicate o Set realist and challenging targets o Remember that progress motivates o Provide fair rewards o Give recognition 24 12