Personal Assistant Metropolitan

Transcription

1 Personal Assistant Metropolitan Personal Assistant Metropolitan ROLE PURPOSE Provide an effective and efficient administrative, secretarial and operational assistant function to support the manager and department. REQUIREMENTS Matric 2-5 year s secretarial experience RESPONSIBILITIES AND WORK OUTPUTS Support diary management activities in order to effectively schedule appointments Arrange detailed travel arrangements and compile all the relevant documentation for travel-related meetings Pro-actively screen incoming calls, correspondence and respond independently where possible Co-ordinate all the components (logistics, catering etc.) of events, meetings and functions within budget and specifications Provide secretarial support (agenda, minutes, action plans etc.) for the preparation and successful execution of meetings Support the flow of information within the manager s office, ensuring that matters requiring their personal attention are handled speedily

2 Escalate faults and other housekeeping issues with the relevant service provider and ensure queries are resolved within the given timeframes Order and control office supplies Accurately escalate client complaints and queries to the relevant department Ensure files are kept in order and easily accessible Collate, compile and distribute documents to the required standards within defined time-frames Attend to ad hoc personal matters Provide authoritative, expertise and advice to clients and stakeholders Build and maintain relationships with clients and internal and external stakeholders Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed Make recommendations to improve client service and fair treatment of clients within area of responsibility Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service Develop and maintain productive and collaborative working relationships with peers and stakeholders Positively influence and participate in change initiatives Continuously develop own expertise in terms of professional, industry and legislation knowledge

3 Contribute to continuous innovation through the development, sharing and implementation of new ideas Take ownership for driving career development Control and check expense claims for authorisation Prepare and check invoices and arrange for payments Identify solutions to enhance cost effectiveness and increase operational efficiency Manage financial and other company resources under your control with due respect Provide input into the risk identification processes and communicate recommendations in the appropriate forum. COMPETENCIES REQUIRED Business Acumen Client/ Stakeholder Commitment Drive for Results Leads Change and Innovation Collaboration Impact and Influence Self-Awareness and Insight Diversity and Inclusiveness DISCLAIMER Only on-line applications submitted via our careers page will be considered. Internal Team Members must inform their manager of their application. Your manager must be aware of and support your

4 application. CONTACT DETAILS For further information please contact Natasha Goliath who is the Provincial Head Cape Free State dealing with this position on How to Apply Please submit your application via our Careers page on To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk ( ) if you need further assistance. Closing Date 1 November 2018 Contact Details Natasha Goliath natasha.goliath@metropolitan.co.za (The purpose for this address is solely for queries regarding the advertised position and no ed CV s will be accepted. Only online applications submitted via our Careers page will be considered.) All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply. More admin Vacancies, Click Here

5 Admin Officer IEMAS Centurion Admin Officer IEMAS Centurion Job Purpose: To provide effective administrative support to the collections department. Job Outputs: Day-to-day handling of queries Issueing of border letters Issue settlement letters and statements Preparing and Uploading refunds Daily payment allocations and processing of journals Maintain internal and external relationships General collections administrative duties Qualifications: Grade 12 with Mathematics Credit management or finance qualification would be an advantage Experience: 2 years administrative experience in debt collection and financial services environment

6 Knowledge and Skills: Communication skills Computer Literacy Sound knowledge of NCA and relevant legislation How to Apply Send Applications Online, Click Here More Admin Vacancies, Click Here Branch Administrative Officer Ampath Branch Administrative Officer Ampath Port Elizabeth, Eastern Cape To provide the relevant depot with an effective administrative support service and to perform logging and route reporting and printing related tasks. Requirements: Grade 12 Communication skills Computer skills Numerical skills Advantageous: Grade 12 with Biology and typing as subjects

7 1 2 years administration related experience within a medical environment Knowledge of the Meditech system Knowledge of medical terminology Typing skills Key Responsibilities: Performing logging related tasks in order to ensure that accurate records and documentation are maintained. Perform general administrative tasks to ensure in order to ensure that the relevant documentation is accurate and accessible. Maintain good client relations to promote the image of Ampath. Behavioural Competencies: Customer Focus: The ability to handle clients in an effective and professional manner. Action orientation: The ability to take prompt action to accomplish objectives and being pro-active. Problem solving: The ability to quickly grasp the core of a problem, attend to relevant detail when analysing the problem and to determine possible causes for a problem. Quality orientation: The ability to meet quality and productivity standards. Flexibility: The ability to adapt work methods, ideas and habits to align to the changing environment. Teamwork: The ability to act as part of a team and to contribute to the overall effectiveness of the team. Attention to detail: The ability to identify errors and correct mistakes.

8 Task structuring: Plan, prioritise and structure own work to achieve objectives. Technical knowledge: The ability to understand the technical aspects of own work and continually maintain technical knowledge. How to Apply We do not accept any faxed or ed CVs. Please register and upload your CV at Find more Admin Positions here Administrative Officer University of the Western Cape Administrative Officer University of the Western Cape Bellville, Western Cape Permanent The Campus Protection and Services (CPS) within the Risk and Compliance department seeks to employ an Administrative Officer to provide support services to CPS. Reporting to the Manager: CPS, the successful candidate will be expected to: Assume the role and responsibilities of an admin officer which involves, and is not limited to, the following:

9 General administration (Administrator to HOD and department, distribution of all messages and mail to staff, minute taking for departmental staff meetings, general queries) Assets administration (Equipment maintenance, monitor assets in the department) Event administration (Organising events, communicating with internal and external stakeholders) HR administration (Draw up contracts in consultation with the HOD, liaise with employees re: relevant documents for contracts, liaise with the HR department/consultant, submit contracts, record keeping of contracts and HR related matters) Finance administration (Create order numbers, assets administration, monitoring of departmental budgets, monitoring and management of restricted entities, assist with budget reports and liaise with stakeholders to ensure matters are concluded effectively) Security/PSIRA administration (Ensure terminations and engagements, liaise with PSIRA when required) Minimum Requirements Added Advantages A Senior Certificate (Matric). Administrative experience of 2 years or more. Proficient in MS Office (e.g. Word/Excel/PowerPoint) Finance and Security Administration experience. 2 years Higher Education experience. A valid Driver s Licence Proven communication and interpersonal skills In your application, you are encouraged to highlight your strengths and also include anything else that you feel may be pertinent to the selection panel. Please attach your covering

10 letter, a detailed curriculum vitae and highest qualification to your online profile. To be considered for this vacancy, you must click on the Apply for this Job link below or apply directly via UWC Careers at For any queries, please contact the Human Resources Department at /9763/9708/3551/3756. EQUITY DISCLAIMER: In line with the University s commitment to diversifying its workforce, preference will be given to suitably qualified applicants in line with Employment Targets of the University. The University reserves the right to not make an appointment, make an appointment at a different level, seek additional candidates and may conduct competency assessments. How to Apply Apply for this Job on Company s website, Click here More administrator positions here Administrator Old Mutual Life Assurance Company Administrator Old Mutual Life Assurance Company Sandton, Gauteng Old Mutual is the 2018 No 1 Top Employer in South Africa and Ghana and remains the Industry Leader in Financial Services and Insurance. We have also been certified as a Top Employer in all the 13 countries across the African continent. We are rooted in our purpose of Enabling Positive Futures and believe that a great customer experience is anchored in a great employee experience. We strive to enable our employees

11 to Unleash Their Greatness through a Great Career, at a Great Global Company, with Great Leaders, in a Great Culture with Great Rewards and Recognition. You will part of the Mass Foundation Cluster which is one of the largest customer-facing business segments in Old Mutual. Our vision is to be our customers most trusted financial partner, passionate about helping them achieve their lifetime goals. Our mission is to enable positive futures for our customers, by bridging the gap between their resources and their financial services needs. Our primary goal is to facilitate access to financial solutions for our customers and to keep pace with their changing needs. Our target market is the low and emerging-middle income segment. This role provides immediate response to administrative requirements in accordance with SLA parameters, in a processing environment. The incumbent is individually accountable for achieving results through own efforts. Follows standardised processes and provides administrative support in line with normal business functioning. Delivers on daily production standards and adheres to service and quality standards. Provides an indirect service to customers and intermediates. Responds to immediate requirements within procedure. Uses standard administrative techniques to co-ordinate own work. Product and process knowledge in different areas may differ but basic skills remain the same. Moderate (intermediate) to high level of technical knowledge. Partially multi skilled across product and process relevant to the business area. KRA skey Responsibilities will include amongst others the following: Documentation Processing

12 Delivers on daily production standards. Follows standardised processes and provides administrative support in line with normal business functioning. Provides an indirect service to customers and intermediaries. Responds to immediate administrative requirements within procedure. Uses standard administrative techniques to coordinate own work. Delivers on daily production standards. Personal Effectiveness Accepts and lives the company values. Accountable for service delivery through own efforts. Collaborates effectively with others to achieve personal results. Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months. Quality Assurance Adheres to service and quality standards. Performs quality checks on own work. Job Requirements

13 Matric or equivalent Clear credit and criminal records Computer literacy A minimum of 1 year administration experience Preference will be given to candidates within the financial services industry How to Apply Send Your application Online, Click Here Search More Admin Positions Here