Is your Learning and Talent organisation fit for the future?

Transcription

1 Is your Learning and Talent organisation fit for the future? David Wilson, CEO, Fosway Group

2 Europe s #1 HR Analyst Founded 1996 In-depth corporate research on Next Gen HR, Talent and Learning Analyst & advisory services to European & International HQ multi-nationals and corporates Independent vendor research and EMEA market commentary May 18 2

3 How do we help corporate clients? Expert research, analyst input and independent advice - Strategies, transformation, key priorities, new solutions, benchmarking, vendor options - Qualitative & quantitative research Critical friend / virtual advisor Private advice for accelerated engagement and success May 18 3

4 Fit for the Future What s driving change? Impact on Talent Processes & the Employee Value Prop Transforming Learning Being Digital, Being Agile May 18 4

5 May 18 5

6 FOSWAY s UNIQUE EUROPEAN RESEARCH Unique market data from our strategic research partnerships with Over 600 respondents 94% European 66% > 5000 employees Over 1300 respondents 79% European (11% APAC) 61% > 1000 employees 38% > 5000 employees May 18 6

7 Fit for the Future the Workforce & Work is changing rapidly May 18 7

8 MODERN WORKFORCE 50% 50% On their way. BABY BOOMERS GEN X GEN Y GEN Z Post wwll baby boom, born roughly Born early mid 1960s to early 1980s. Often called Millennials. Born 1980 to late 1990s. Born early 2000s and on. May 18 8

9 We know work is changing Learning, Talent & the Modern Workforce Fosway Group % 68% 55% 44% more often working in diverse teams more often working with virtual technology collaboration and social media tools are more often key to working employees work primarily using mobile devices May 18 9

10 Work is becoming Digital Learning, Talent & the Modern Workforce Fosway Group 2017 SELF Service AR + 50% 46% 31% 30% 30% Employees more often use self service to do their work & maintain their data Employees more often experience virtual & augmented technologies at work Automation & AI is more often replacing employee's work Employees are more often tracked using real time performance measures, polling & sensors Employees have more and more flexibility over where and when they work May 18 10

11 How are workers expectations changing? what do they expect of employers? Learning, Talent & the Modern Workforce Fosway Group % 64% 63% 62% 58% 56% Personal & Professional Development Career Progression utilise the latest technologies flexible working progressive & dynamic organisational culture Brand Reputation May 18 11

12 The Impact on Talent Talent Processes & the EVP May 18 12

13 The top 6 reasons why people want to join your organisations according to HR 1. always learning new skills 2. are involved in varied projects 3. have high levels of autonomy 4. can change roles regularly 5. leadership culture is built around coaching & mentoring 6. work with a wide range of cultures European HR Realities, Fosway Group 2017 May 18 13

14 How influential do you believe the following parts of your organisation's employee value proposition are in attracting or retaining talent? Our employer brand and reputation for being a great place to work The reputation of our services or products Our organisational values Our organisational vision and sense of purpose Our approach to personal and professional development Our proactive approach to career progression Our international career opportunities The competitiveness of our salaries Our progressive & dynamic organisational culture Our employee diversity & equal opportunities Our reputation for corporate social and environmental responsibility Our employee benefits and perks Our approach to employees work life balance The reputation of our leaders and managers Our progressive approach to flexible working Our approach to personal wellbeing Our reputation for hiring the best European HR Realities, Fosway Group % 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Frequently influential Occasionally influential Seldom influential Not influential May 18 14

15 Do the reasons people want to work for you match your Employee Value Proposition? 67% 41% #1 rated driver Employees are always learning new skills # 5 rated attractor Our Approach to personal development and professional development European HR Realities, Fosway Group 2017 May 18 15

16 What do you think your organisation most needs to improve about its employee value proposition to attract & retain the best employees? European HR Realities, Fosway Group 2017 May 18 16

17 In the war to attract & retain top talent, too few organisations are differentiating around Career and Talent Management especially when the availability of skills is so scarce European HR Realities, Fosway Group 2017 May 18 17

18 Transforming Learning Being Digital, Being Agile May 18 18

19 Learning, Talent & the Modern Workforce Fosway Group 2017 because of changes in work, employees 67% increasingly need to learn faster May 18 19

20 The Digital Transformation of Learning is a REALITY 71% are in progress 5% think they have completed their Digital Transformation of Learning 20% are still planning! This is marginally ahead of HR, but behind the wider Business Transformation Digital Learning Realities, Fosway Group 2018 May 18 20

21 Where do companies expect to spend more? 50% Expect Increase Investment on PLATFORMS 45% Expect Increase Investment on INTERNAL TEAM 44% Expect Increase Investment on CONTENT 28% Expect Increase Investment on SERVICES 17% Expect Increase Investment on OUTSOURCING Digital Learning Realities, Fosway Group 2018 May 18 21

22 Digital Learning Top Growth Areas Content Video (66%) User-generated (60%) Microlearning (59%) Mobile (59%) Blended learning (57%) Learning Platforms Learner engagement (64%) Social/collaborative (63%) Mobile (61%) Analytics (60%) Authoring systems (57%) Digital Learning Realities, Fosway Group 2018 May 18 22

23 Quality of Digital Learning from Suppliers Digital Learning Realities, Fosway Group 2018 May 18 23

24 Quality of Digital Learning from Suppliers Content Bespoke e-learning Content hosting Video Off-the-Shelf content Platforms Content authoring/lcms MOOCs Portals Virtual classrooms Content Virtual & augmented reality Gamification & badges Serious Games Performance support Platforms LMS Mobile Social/collaborative Analytics Digital Learning Realities, Fosway Group 2018 May 18 24

25 18% Approximately, what percentage of L&D effort is invested delivering 20% 31% 31% Building Future Capability & Talent Operational Learning Performance Development Personal Learning But too little effort is placed in developing performance 18% of L&D effort is invested in Performance Development this is a systemic issue that needs addressing It s not clear why L&D are so weak in performance other than a lack of accountability from their Stakeholders Digital Learning Realities, Fosway Group 2018 May 18 25

26 NO SIMPLE ANSWER! Many learning strategies Many learning contexts Many learning outcomes May 18 26

27 The reality is that L&D does too little to create effective learning Less than 1/3 rd more often support learners application of learning in the workplace Less than 1/3 rd look to sustain learning in the workplace More than 55% fail to consistently measure learning progress 60% are failing to systematically drive the development of mastery and expertise Only 26% more than frequently adopt multichannel learning delivery Digital Learning Realities, Fosway Group 2018 May 18 27

28 Things are shifting in the right direction with a increased focus on bite-sized content and microlearning and personalisation BUT Without AGILE LEARNING thinking and LEARNING CYCLE thinking, it s just another content issue, not a learning for performance agenda! How is your adoption of the following learning approaches likely to change over the year ahead? Bite-sized content and microlearning Personalised learning journeys Strategic measures of success Streams of curated content Mentoring, coaching and the connection of Adaptive personalised learning interventions Agile delivery Real time feedback Peer to peer action based learning Gamified learning experiences 0% 20% 40% 60% 80% 100% Increase Stay the same Decrease Not applicable Digital Learning Realities, Fosway Group 2018 May 18 28

29 MOST Learning is not MODERN, not PERSONAL and not AGILE ONLY 20% often personalise learning 20% are thinking about agile learning 20% often gamify the learning experience If you think you are creating an engaging modern learning experience then think again Most likely you and your suppliers are not engaging learners in a personal consumer-like experience (despite all the rhetoric and UI work) Digital Learning Realities, Fosway Group 2018 May 18 29

30 It s time to RE-FOCUS on AGILE Learning Experiences May 18 30

31 AGILE Learning Design Framework = + + Not formal v Informal, but STRUCTURED v UNSTRUCTURED May 18 31

32 Building a Modern Learning Architecture May 18 32

33 LATEST FOSWAY RESEARCH Latest Research Fosway 9-Grid Reports - Learning Systems - Digital Learning - Authoring Systems - Cloud HCM - Talent Management May 18 33

34 Europe s #1 HR Analyst Contact us to start a discussion today +44(0)