Dr. Ralph Pim

Transcription

1 Dr. Ralph Pim

2 Today s Game Plan The principles of greatness. Leadership tips for creating greatness. Leading change. Building a culture of greatness. Group activities.

3 Greatness is the ability to be at your best when it counts the most.

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5 Greatness

6 Greatness requires an investment every day. It can t be imposed. Greatness has to come from within. But, it does live inside all of us.

7 GREAT people (and teams) have common traits.

8 The Principles of Greatness The best of the best 1. Are trustworthy. 2. Know what they want and pursue it with purpose, passion and dedication. 3. Believe in themselves and their teammates. 4. Are mentally tough and focused. 5. Make everyone around them better.

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10 Act with Integrity Integrity Integrity is the most important quality that people look for in a leader.

11 Create a Climate of Trust Trust is the foundation of teamwork.

12 Teamwork is the Essence of Life What is the most important thing in the world? He aha te mea nui o te ao? It is people! It is people! It is people! He tangata! He tangata! He tangata!

13 Communicate and Connect Inspire Motivate Energize Unite Before you can connect, team members must know that you CARE.

14 Acknowledge Reality and then transform it to what it could and should be.

15 Establish a Clear and Compelling Vision Breathe life into the hopes and dreams of others.

16 Focus on the Most Important Tasks Do essential things first.non-essentials should not take up time required for essentials. U.S. Army Field Manual What s Important Now

17 The Small Wins make the Big Wins Possible Energy is the key to high performance Create and maintain momentum.

18 Avoid Fighting Uphill Battles Before making major changes, build alliances.

19 Adversity is Inevitable. Prepare for the thunderbolts.

20 Feed the Good Wolf The power of one s inner voice.

21 The Tale of Two Wolves Native-American Proverb A grandfather explained to his grandson that there are two wolves within every person. One wolf is positive and beneficial. The other wolf is negative and destructive. These two wolves fight for control over us. The grandson was curious and asked, which wolf will win? The grandfather replied. The one you feed.

22 Stay Hungry The door of greatness does not stay open forever.

23 Thrive on Pressure Great leaders get comfortable being in uncomfortable situations.

24 Never Quit... But recognize when to make adjustments.

25 Continually Learn and Think at a Higher Level Have a growth mindset.

26 Resistance to change is a natural reaction

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28 Ways to overcome resistance. Create a climate of trust within your team. Utilize the Results Pyramid as a framework. Become proficient in 3 essential leadership skills. Adhere to 5 general principles when leading change.

29 The Results Pyramid* Three essential components of culture must work in harmony with each other to achieve intended results Results Actions Beliefs Experiences *Conners, R. & Smith, T., Change the Culture, Change the Game, 2011.

30 RESULTS Actions produce results Beliefs influence actions Experiences foster beliefs All 4 layers must be aligned. Maintaining alignment is a process and it never ends.

31 Culture change must be led Three Essential Leadership Skills 1) The skill to lead the change. 2) The skill to respond to feedback. 3) The skill to facilitate.

32 Principle #1 Attempting culture change without the buy-in and total support of the leader at the top will not succeed.

33 Principle #2 Clearly define the intended results. This will drive the activity, energy and effort of your team.

34 Principle #3 Get team members ready for the change by helping them see why the change is needed (the big picture) and how the change will benefit them.

35 Principle #4 To gain momentum, begin with intact teams that are positioned to be agents of change.

36 Principle #5 Implementation Integration Integrate the desired culture change into the current organizational processes, procedures, and systems.

37 Important Points 1. Resistance to change is minimized if you have created a climate of trust. 2. How you communicate the change impacts the degree of resistance. 3. Help your team members understand the benefits the change brings to them. 4. Listen deeply and empathetically to them. 5. Empower team members to contribute. 6. Create an organization-wide feedback and improvement loop.

38 CULTURE produces results It s the bottom line.

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40 What is culture? Team culture is the creative sum of all the people on a team. It is their collective thoughts, their beliefs, and their actions.

41 Why is culture important? When a team of people bond together and act as one, anything is possible. Conversely, if a culture is fractured in any way, the whole is less than the sum of its parts.

42 Every team has a culture. Culture either comes as a result of an organized effort to build it or it develops by chance. A team s culture either works for them or against them.

43 Culture starts at the top. Great leaders build their culture to achieve the desired results. They create ways to get their players working together for a common goal.

44 The challenge. Many leaders have never been taught how to create a culture of greatness or maintain one.

45 Leaders create the conditions for making a culture of greatness.

46 Culture consists of 3 moving parts. All 3 must be aligned and in harmony. People Culture Structure Process

47 Great PEOPLE make a great culture.

48 Develop the people that produce the results. It is the people that make the structure and process work.

49 Great cultures have a strong STRUCTURE. 5 essential requirements

50 STRUCTURE Core Values Asserts who we are & how we do things Vision Declares what our team will become Purpose States why we do what we do Standards Defines what right looks like Goals States what we will achieve

51 Important Questions 1. Is your team built on compelling values? 2. Is your team s vision, purpose, standards, and goals easy to understand. Building a culture of greatness is based on your team members clearly understanding how to transform words into actions.

52 The PROCESS transform words into actions. Words Actions

53 The PROCESS produces 5 essential qualities. Trust Trust is the most important ingredient Belief Positive beliefs lead to powerful actions Mental Toughness The inner drive, courage, and discipline to give one s best at all times Accountability Greater accountability produces greater results. Community A spirit of community bonds people together and reinforces core values, vision and purpose

54 Align the structure, process, and people with the desired outcomes. Everyone must pull the rope in the same direction.

55 Self-Reflection 7 Statements Rarely Occasionally Sometimes Usually Always Directions: Assess your actions for each statement below and select a number from 1 to 5 that best reflects your opinion. 1- I do what I say I will do. 2- I pursue my goals with purpose, passion & dedication. 3- I strongly believe in myself. 4- I strongly believe in my fellow team members. 5- I stay committed despite setbacks & disappointments. 6- I try and make everyone around me better. 7- I have an optimistic and positive attitude.

56 Team Reflection 8 Statements Poor Fair Good Very Good Outstanding Directions: Assess the actions of your team for each statement below and select a number from 1 to 5 that best reflects your opinion. 1- The level of trust between team members. 2- The team pursues goals with purpose, passion & dedication. 3- The team members belief and confidence in each other. 4- The communication between team members. 5- The optimism and positivity of team members. 6- The mental toughness of your team (resilience, perseverance). 7- The quality and effectiveness of your leaders. 8- The work ethic of your team.

57 Questions 1. What are your two greatest strengths? 2. What are your greatest challenges right now?

58 Group Activities

59 Reaching Greatness When a team becomes united and become aligned, it can seem magical. You can feel it and see it in their body language. They ve become greater than themselves. They work with a sense of purpose beyond the ordinary. They bring out the best in each other and refuse to lose.

60 How do you know if you are on a team of greatness? You and your teammates set aside personal egos and put the team first and foremost. There are no words that can describe the mutual respect, trust, and sense of caring that you have with your teammates. Teams of greatness don t get stagnant or complacent. They take pride in performing at their best and going beyond the call of duty. Team members hold each other accountable. The team s standard must be maintained otherwise it is not a team of greatness. Colonel Joe Gelineau Special Forces United States Army

61 Contact Information Ralph L. Pim. Ed.D.