FINDING THE RIGHT FIT WITH

Transcription

1 FINDING THE RIGHT FIT WITH TJX EMPLOYMENT BRANDING PACKAGE Dear Community Partner, We, at The TJX Companies, Inc., have selected EY as our workforce development provider. On behalf of The TJX Companies, Inc., EY will: Distribute TJX job postings to your organization Postings are sent daily or weekly based on your preference Postings provide an overview of the open position(s) Postings will be transmitted via Provide your organization with hire information for program compliance, by request (see sample job posting on the last page for instructions) Review and approve your organization s Non-Traditional Work Programs TJX stores and Distribution Centers participate in several types of Non-Traditional Work Programs that provide work experience. We follow a Program Review process to approve these programs. If you are interested in partnering with any of our stores or Distribution Centers for a Non-Traditional Work Program (we encourage you to reach out to multiple locations in your area), please follow the process outlined on the right: Introduction Introduce yourself and your Non-Traditional Work Program to Store or Distribution Center Management. The Manager will make the decision to participate in your Non-Traditional Work Program. Program Review Worksheet Request a Non-Traditional Program Review Worksheet from the Manager. Complete the Worksheet and send it along with the requested attachments to EY as instructed at the bottom of the Worksheet. Program Review Process EY will contact you to complete a program review process. Once the process is complete and program participation is approved, the Manager will contact you, letting you know participation can begin at the requested store or Distribution Center. The following pages provide more information on our domestic chains, how to apply for open positions, and an overview of some of our positions, as well as a sample job posting. If you have questions or would like more information, please contact: EY Workforce Services PHONE: FAX: Workforce.Services@ey.com TJXJOBS.COM March 2014

2 THE TJX COMPANIES, INC. The leading off-price apparel and home fashions retailer in the United States and worldwide is a Fortune 200 company operating T.J.Maxx, Marshalls, HomeGoods, and Sierra Trading Post in the U.S.; Winners, HomeSense, and Marshalls in Canada; and TK Maxx and HomeSense in Europe. With over 3,200 stores, three ecommerce sites, and approximately 191,000 Associates, we see ourselves as a global, off-price value retailer, and our mission is to deliver great value to our customers through the combination of fashion, brand, quality, and price. We operate with a rapidly changing assortment of brand name and designer merchandise at prices generally 20% to 50% below department and specialty store regular prices, every day. With our value proposition and exciting treasure hunt shopping experience, we believe that our demographic reach is among the widest in retail as we attract a broad range of fashionand value-conscious customers across many income levels and other demographic groups. T.J.MAXX was founded in 1976, and together with Marshalls, forms The Marmaxx Group, the largest off-price retailer of apparel and home fashions in the United States. T.J.Maxx operated 1,079 stores at year-end T.J.Maxx offers family apparel and home fashions with expanded fi ne jewelry and accessories departments and in some stores, The Runway, a high-end designer department. T.J.Maxx stores average approximately 29,000 square feet in size and Distribution Centers average approximately 775,000 square feet. MARSHALLS was acquired by TJX in 1995, and with T.J.Maxx forms The Marmaxx Group, the largest off-price retailer of apparel and home fashions in the United States. Marshalls operated 942 stores at 2013 s year-end. Marshalls offers family apparel and home fashions, including expanded footwear and men s departments and The CUBE, a department specifi cally for juniors. Marshalls stores average approximately 31,000 square feet in size and Distribution Centers average approximately 625,000 square feet. HOMEGOODS, introduced in 1992, is a destination for off-price home fashions, including giftware, home basics, accent furniture, lamps, rugs, and wall décor. HomeGoods operates in a standalone and combo store format, which couples HomeGoods with T.J.Maxx or Marshalls. At 2013 s year-end, HomeGoods operated 450 stores. HomeGoods standalone stores average approximately 27,000 square feet in size and Distribution Centers average approximately 800,000 square feet. SIERRA TRADING POST, acquired by TJX in December 2012, is a leading off-price retailer of brand-name outdoor gear, apparel, footwear, and home fashions. Sierra Trading Post offers customers Great Deals on Great Brands, with an ever-changing selection of merchandise for the entire family, all at great values. Based in Cheyenne, Wyoming, Sierra Trading Post launched its ecommerce business in At 2013 year-end, Sierra Trading Post operated SierraTradingPost.com and four stores located in Wyoming, Idaho, and Nevada. 2 TJXJOBS.COM

3 APPLICATION PROCESS STORE OPENINGS At The TJX Companies, Inc., our mission is to exceed the expectations of our customers, every day. We strive to deliver exceptional value in an atmosphere that s friendly and fun. To accomplish this, we depend on our Associates to provide a courteous, helpful, and enjoyable shopping experience for all customers. In return, we ve created a workplace that values honesty, mutual respect, teamwork, and high standards where every person has the chance to excel. We also provide reasonable accommodations to applicants & Associates with disabilities. Minimum age for work is 16 (for summer and in-school youth) High school diploma/ged preferred, except for summer/in-school youth TO APPLY TO ONE OF THE AVAILABLE POSITIONS AT A TJX STORE: Applicants should complete a paper application and take it to the store hiring for that position. Applications are available at our stores, online at and at your local career center. If applying to more than one store, separate applications must be completed. WAGES Wages and salary vary depending on store, location, and job title; please refer to the job posting for wage information. HOURS Part-time opportunities averaging less than 30 hours per week Full-time opportunities averaging 30 or more hours per week JOB BENEFITS In addition to our open atmosphere and supportive work environment, we offer the following benefi ts for full-time Associates: Optional participation in medical, dental, life insurances, short-term disability (if applicable), vision discount program and 401(k) profi t-sharing plan Competitive paid time off and Associate discount For part-time Associates, we offer the following benefi ts: Optional participation in a 401(k) profi t-sharing plan Associate discount 3 TJXJOBS.COM

4 APPLICATION PROCESS DISTRIBUTION CENTER OPENINGS At The TJX Companies, Inc., our mission is to exceed the expectations of our customers, every day. We strive to deliver exceptional value in an atmosphere that s friendly and fun. To accomplish this, we depend on our Distribution Center Associates to move more than a million pieces of merchandise each week. In return, we ve created a workplace that values honesty, mutual respect, teamwork, and high standards where every person has the chance to excel. We also provide reasonable accommodations to applicants and Associates with disabilities. Minimum age for work is 18 High school diploma/ged preferred TO APPLY TO ONE OF THE AVAILABLE POSITIONS AT A DISTRIBUTION CENTER: Applicants must complete a paper application at the location hiring for that position. If applying to more than one location, separate applications must be completed. WAGES Wages and salary vary depending on facility, location, and job title; please refer to the job posting for wage information. HOURS Hours and shifts vary by location. Check with the local facility for details. JOB BENEFITS* In addition to our open atmosphere and supportive work environment, we are proud to offer an exemplary benefi ts package: Optional participation in medical, dental, life insurances, short-term disability, vision discount program, and 401(k) profi t-sharing plan Other benefi ts include competitive paid time off and Associate discounts *Benefi t eligibility varies depending on hours worked and length of employment. 4 TJXJOBS.COM

5 STORE POSITION OVERVIEW MERCHANDISE ASSOCIATE: (part-time) Responsible for assisting in the daily operations of the Store. Assigned to work in various areas of the store, including merchandise presentation, processing, markdowns, cashier, customer service, dressing room (if applicable) and layaway (if applicable). Greets, interacts with and thanks customers on a regular basis. Maintains housekeeping standards of area, including ongoing recovery. Performs other duties, as assigned. Ability to work a fl exible schedule, including nights and weekends Good verbal skills Energetic and enthusiastic Ability to stand for extended periods of time Capacity for lifting up to 50 lb, reaching overhead, bending, twisting Willingness to work as part of a team ADMINISTRATIVE COORDINATOR: (full-or part-time) Responsible for managing administrative, clerical, and offi ce activities. Balances daily receipts in accordance with Company guidelines and policies. Oversees human resource records and systems. Ensures that offi ce equipment is kept in good working order. Communicates effectively with management and store Associates, including dissemination of information in a timely and consistent manner. Administers training of store Associates. Ability to work a fl exible schedule, including nights and weekends Self-motivated, works quickly and effi ciently on multiple tasks Excellent verbal and written skills Leadership, takes ownership, can direct others BACKROOM COORDINATOR: (full-or part-time) Orchestrates receipt of backroom truck and manages processing of the merchandise. Organizes and rotates back stock for easy replenishment. Maintains cleanliness and organizational standards throughout the backroom. Leads by example, providing prompt and courteous customer service. Communicates effectively with management and store Associates. Trains store Associates on processing procedure. Ability to work a fl exible schedule, including nights and weekends Leadership, takes ownership, can direct others Self-motivated, works quickly and effi ciently on multiple tasks Strong written and verbal skills Capacity for lifting up to 50 lb, reaching overhead, bending, twisting 5 TJXJOBS.COM

6 STORE POSITION OVERVIEW (CONTINUED) CASH OFFICE COORDINATOR: (part-time) Responsible for ensuring the accurate and timely coordination of all monetary transactions in the store on a daily basis. Responsible for performing and training all administrative functions relative to cash balancing and reconciling register transactions on a daily basis. Serves as a liaison between store and Home Offi ce regarding balancing activities. Advises management of any discrepancies. Ability to work fl exible schedules, including nights and weekends Excellent verbal and written skills Strong math skills CUSTOMER EXPERIENCE COORDINATOR: (full-or part-time) Responsible for operational controls at the front-line, service desk, layaway, and jewelry. Ensures front-line Associates provide prompt, courteous, and knowledgeable service to all customers. Resolves customer service issues appropriately and competently. Audits and approves all necessary front-line paperwork. Responsible for training and developing store Associates on customer service standards, register procedures, and proper front-line procedures and controls. Ability to work a fl exible schedule, including nights and weekends Solid customer service skills and experience Excellent verbal and written skills Ability to make timely decisions under challenging circumstances Leadership, takes ownership, can direct others Self-motivated, works quickly and effi ciently on multiple tasks MERCHANDISE COORDINATOR: (full-or part-time) Responsible for establishing and executing merchandising plans and priorities. Ensures fresh fl ow of merchandise from backroom to sales fl oor. Ensures execution and maintenance of all merchandising standards (e.g., sizing, categorizing, signing, no tickets, mismates, damages, recovery, directives, and planograms). Leads by example, providing prompt and courteous customer service. Communicates effectively with management and store Associates. Trains store Associates on proper merchandising procedures and markdowns. Ability to work a fl exible schedule, including nights and weekends Merchandise presentation experience Strong written and verbal skills Leadership, takes ownership, can direct others Self-motivated, works quickly and effi ciently on multiple tasks Capacity for lifting up to 50 lb, reaching overhead, bending, twisting 6 TJXJOBS.COM

7 GROW WITH US! Those individuals who begin their career with TJX in Merchandise Associate or Coordinator roles and who demonstrate leadership abilities have the opportunity to grow through many different career paths. Here are just some of the growth opportunities that exist in our retail environment. STORE OPERATIONS Assistant Store Manager Merchandising, Operations, or Customer Experience Run a portion of a high-volume, fast-paced store. Get a global vision of what it is to be a retail Manager by making decisions on merchandising product, managing operations, reducing loss, and developing Associates. Store Manager Manage a store by directing the merchandising of product, making operational decisions to increase productivity/reduce loss, and developing a large team of Assistant Store Managers and Associates. LOSS PREVENTION Loss Prevention Detective Ensure the protection of store assets. Investigate and resolve external theft cases and make sure that Associates are trained on and aware of the factors that contribute to loss. Loss Prevention Investigator Utilize a variety of tools to investigate and resolve incidents of internal theft throughout a market of stores. Partner with all levels of management and Associates to reduce shrink and increase awareness. ADMINISTRATIVE District Secretary Assist our District Managers with all the administrative aspects of running a district of high-volume stores. Ensure district metrics are collected and reported, communicate messages to store management, keep district records, and provide secretarial support to the District Offi ce. Regional Administrative Assistant Assist with the administrative aspects of running a region. Ensure that regional metrics are collected and reported, communicate with districts and Home Offi ce, keep regional records, and provide secretarial support to the Regional Offi ce. Should you feel the above positions are a fi t for a particular candidate or want more information on all of the current openings within our Company, please check out our careers page at 7 TJXJOBS.COM

8 DISTRIBUTION CENTER POSITION OVERVIEW GENERAL WAREHOUSE ASSOCIATE: (full-time) Responsible for assisting in the daily operation of the Distribution Center. Duties include lifting, counting, selecting, sorting, ticketing, packing and/or handling an assortment of merchandise. Good communication skills Visual accuracy skills Must be able to stand (in certain departments) or remain stationary (in others) for extended periods of time Capacity for lifting up to 50 lb, reaching overhead, bending, twisting Willingness to work as part of a team Ability to work a shift with some overtime, as needed Forklift operator experience a plus Distribution Center experience a plus LOSS PREVENTION SPECIALIST: (full-time) Conducts surveillance, physical security checks, and safety inspections. Investigates and resolves merchandise losses and driver and vendor dishonesty. Conducts ongoing loss-prevention, safety, and shrinkage awareness programs for all Associates. Maintains a professional manner and can effectively handle all situations. Monitors fi re/burglar alarms to ensure proper responses or dispatching. One or more years of loss-prevention experience or education pertaining to criminal justice fi eld preferred Good written, verbal, and customer service skills Ability to handle confi dential information Clear understanding of loss-prevention methods Investigation and interviewing skills Knowledge of how surveillance cameras operate Experience with alarm systems a plus Ability to work various shifts with some overtime, as needed MAINTENANCE MECHANIC: (full-time) Repairs and maintains machinery, mechanical, and/or electrical equipment to include motors, pumps, conveyors, hydraulics, electro-mechanical control systems, power equipment, safety devices, or other specialized equipment. Examines parts and equipment to diagnose, troubleshoot, and perform repairs or installations. High school diploma or equivalent plus vocational training in a related technical fi eld 1-3 years, experience in industrial maintenance fi eld with proven vocational experience in material handling systems Experience with high voltage (480) and three-phase motors Must have experience with electrical controls and forklift repair Willingness to work a variety of shifts to meet business needs 8 TJXJOBS.COM

9 DISTRIBUTION CENTER POSITION OVERVIEW (CONTINUED) MERCHANDISE CONTROLLER: (full-time) Inspects merchandise for vendor compliance and value to the customer, approving pre-verifi cations and printing of tickets. Researches vendor style numbers and assigns them to the correct purchase order. Ensures that all ads, test, and feature merchandise is received, processed and shipped in required quantities and on a timely basis. Acts as a liaison and problem-solver between Distribution Center and Merchandising departments. Bachelor s degree in business, merchandising, or retail or equivalent experience 2+ years retail experience Self-motivated, works quickly and effi ciently on multiple tasks Excellent written and verbal skills Ability to work independently or as part of a team Intermediate computer skills 9 TJXJOBS.COM

10 GROW WITH US! Those individuals who begin their career with TJX in general warehouse roles within our Distribution Centers and who demonstrate leadership abilities have the opportunity to grow through different career paths. Here are just some of the growth opportunities that exist in our Distribution Centers. DISTRIBUTION CENTERS Administrative Roles Administrative roles vary depending on the department. Some departments with these roles include transportation, systems administration, receiving, shipping, merchandise control, and engineering. These administrative roles assist those who manage the support departments within a Distribution Center. Human Resource Assistants Execute administrative duties in processing payroll, administering benefi ts, and providing excellent customer service to all Distribution Center Associates. Associate Supervisor Supervises and leads a team of General Warehouse Associates to meet productivity and engineered standards; ensures accuracy and quality standards are adhered to; trains and develops Associates in job skills; and provides excellent service to internal and external customers. 10 TJXJOBS.COM

11 Organization Name/ID To: Employment Counselor Date: is now hiring! (Unit number) Address, City, State, Zip Phone Number Website FEIN MERCHANDISE ASSOCIATE Number of openings: 2 Salary range: $7.25 to $9/hour PT Benefits: Associate discount, optional Part/Full-Time: Part-Time participation in 401(k) plan Job requirements: Responsible for assisting ing in the daily operations of the store. Assigned to work in various areas of the store, including merchandise presentation, processing, ST$9/h markdowns, cashier, customer service, dressing room (if applicable) and layaway (if applicable). Greets, interacts with and thanks customers on a regular basis. Maintains housekeeping standards of area, including ongoing recovery. Performs other duties, as assigned. POST$9/h SAMPLE JOB POST Ability to work a flexible schedule, including nights and weekends. Good verbal skills. Energetic and enthusiastic. Professional appearance. Ability to stand for extended periods of time. Capacity for lifting up to 50 lb, reaching overhead, bending, twisting. Willingness to work as part of a team. Responsible, dependable, and honest. ING APPLY IN PERSON AT STORE LOCATION OR DISTRIBUTION CENTER. Salary will always start at no less than the state minimum wage. FOR COMMUNITY PARTNER USE ONLY: To obtain hire information, please send applicant name and the last four digits of their social security number to EY (fax: or Workforce.Services@ey.com). Note: EY does not process or screen applications for the TJX Companies, Inc. or have any control over employment decisions. Each applicant must submit an application in person at the store or Distribution Center. Please do not contact EY with employment inquiries. Applicant(s) information: Please contact EY at with any questions. Thank you for your assistance. We appreciate you sending qualified applicants to our stores and facilities. This job posting will expire in 10 days. 11 TJXJOBS.COM