REQUEST FOR PROPOSAL

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1 REQUEST FOR PROPOSAL RFP NUMBER: RFP 006/04/2018 DESCRIPTION: THE PROVISION OF PRINTING AND POSTAGE SERVICES PUBLICATION DATE: 08 April 2018 VALIDIY PERIOD: 90 days from closing date CLOSING DATE: 03 May 2018 CLOSING TIME: DELIVERY ADDRESS FOR BIDS SUBMISSION: ENQUIRIES: For all related enquiries 11:00 AM Hosmed Medical Scheme 69 Regency Drive Building C Route 21 Corporate Park Irene 0178 Ruvaan Meintjies (Public Relations Officer) ruvaan@hosmed.co.za NAME OF BIDDER: CONTACT DETAILS: Hosmed s Bid Box is generally accessible during working hours (08h00 to 16h00). If the bid is late, it shall not be accepted for consideration. The closing date for all enquiries/questions is 21 April 2018 Bidders to submit 1 Original, 3 Copies of technical response and 1 copy of pricing in a separate envelope.

2 BIDDING STRUCTURE Indicate the type of Bidding structure by marking with an X : Individual bidder Joint venture Consortium Using Subcontractors Other If individual bidder, indicate the following: Name of bidder Registration number VAT registration number Contact person Telephone number address Postal address Physical address If Joint Venture or Consortium, indicate the following: (Completed for each JV/ Consortium member) Name of Joint Venture/ Consortium member Registration number VAT registration number Contact person Telephone number address Postal address Physical address If using subcontractors, indicate the following: Name of prime contractor Percentage of work to be subcontracted Registration number VAT registration number Contact person Telephone number address Postal address Physical address Please note that subcontracting of more than 30% of the work is discouraged. 2

3 GENERAL INFORMATION 1. NON-EXPECTATION: Notwithstanding anything stated in the Request for Proposals ( RFP ), in the advertisements published in respect of the RFP, any answers or clarification provided by Hosmed as part of the Procurement process or otherwise: 1.1 the procurement of goods or services will be at Hosmed s sole and absolute discretion and Hosmed reserves the right, including without limitation: not to accept any proposal/bid and to cancel the RFP and this TOR, without awarding any contract; unilaterally to amend/supplement/split the specifications based on which the RFP and this TOR is made, including but without limiting, the right to withdraw any part of the service requirement; to ask clarification of their proposals/bids from any one or more of the bidders; to conduct one or more inspections in loco at the venues and facilities offered; and to link any conditions, it deems appropriate to its acceptance of any bid. 1.2 the RFP, its advertisement or this TOR does not constitute an offer. The documents, intend only to provide enough information for the preparation and submission of comparable proposals by the bidders. 1.3 the lowest or any proposal/bid may not necessarily be accepted. 1.4 nothing in the RFP, this TOR or in the advertisements published in respect of the RFP or in the actions of Hosmed, the Principal Officer, Hosmed s agents, members, officials or employees must be construed as creating any expectation, legitimate or otherwise, regarding matters dealt with in the RFP, the advert for the RFP or this TOR or any other matters 2. REASONS FOR DISQUALIFICATION 2.1 Hosmed reserves the right to disqualify any bidder, which does any one or more of the following, and such disqualification may take place without prior notice to the offending bidder, however the bidder shall be notified in writing of such disqualification: bidders whose tax matters have not been declared by the South African Revenue Service to be in order bidders who submitted incomplete information and documentation essential for the adjudication of the requirements of this RFP bidders who submitted information that is fraudulent, factually untrue or inaccurate, for example memberships that do not exist, work references, experience, etc. bidders who received information not available to other vendors through fraudulent means; and/or bidders who do not comply with mandatory requirements as stipulated in this RFP bidders who made false declarations or misrepresent facts; and/or bidders who fail to attend compulsory briefing session (attendance register will be used to verify attendance) (where applicable). 3. ORAL PRESENTATIONS AND BRIEFING SESSIONS Bidders who submit Bids in response to this RFP may be required to give an oral presentation, which may include, but is not limited to, service demonstration of their proposal to Hosmed. This provides an opportunity for the vendor to clarify or elaborate on the proposal. This is a fact finding and explanation session only and does not include negotiation. Hosmed shall schedule the time and location of these presentations. Oral presentations are an option of Hosmed and may or may not be conducted. 3

4 4. ADJUDICATION USING HOSMED POINT SYSTEM Bidders to submit 1 original document and 3 additional copies Price to be submitted in a separate envelope. The bids shall be adjudicated by Hosmed through its appointed committees in line with its procurement policy and delegation of authority. Bidders who passed the technical evaluation phase by obtaining 70 or more scores shall be evaluated further for Price and BBBEE. The evaluation for Price and BBBEE shall be based on the 70/30 weighing principle and the points for evaluation criteria are 70 points for price and 30 points for BBBEE. The final award will be at a sole discretion of Hosmed and the lowest proposal may not necessarily be appointed POINTS AWARDED FOR PRICE A maximum of 70 points is allocated for price on the following basis: All bids who passed functionality will be ranked by price with the lowest price submitted on top of the list. The lowest price will get the full 70 points for price allocation The second lowest bid price will get points using the following formula: The lowest bid price divided by the price of the second bidder expressed as a percentage then multiplied by the 70 available points. Example: Bidders Submitted bid price Formula Final price points Company A R800 (800/800) X Company B R1 150 (800/1 150) X Company C R1 980 (800/1 980) X POINTS AWARDED FOR BBBEE The B-BBEE points shall be awarded to a bidder for attaining the B-BBEE status level of contribution in accordance with the table below: B-BBEE Status Level of Contributor Number of points Non-compliant contributor 0 A trust, consortium or joint venture, will qualify for points for their B-BBEE status level as a legal entity, provided that the entity submits their B-BBEE status level certificate. 4

5 Annexure A Declaration of Interest 1 Declaration of interest 1.1 Any legal person, including persons employed by Hosmed, or persons having a kinship with persons employed by Hosmed, including a blood relationship, may not make an offer or offers in terms of this invitation to bid. 1.2 In view of possible allegations of favouritism, should the resulting bid, or part thereof, be awarded to persons employed by Hosmed or to persons connected with or related to them, it is required that the bidder or his/her authorised representative declare his/her position in relation to the evaluating/adjudicating authority where: the legal person on whose behalf the bidding document is signed, has a relationship with persons/a person who are/is involved in the evaluation and/or adjudication of the bid(s), or where it is known that such a relationship exists between the person or persons for or on whose behalf the declarant acts and persons who are involved with the evaluation and/or adjudication of the bid. 1.3 To give effect to the above, the following questionnaire must be completed and submitted with the Bid. Full name of bidder or his or her representative: Identity number: Position occupied in the company (director, shareholder) Company registration number Company street address Tax reference number VAT registration number The names of all directors / trustees / shareholders / members, their individual identity numbers, tax reference numbers and, if applicable, employee numbers must be indicated in paragraph 2 below. 1.4 Did you or your spouse, or any of the company s directors /trustees / shareholders / members or their spouses conduct business with the Scheme in the previous twelve months? YES / NO If so, furnish other particulars: 5

6 1.5 Do you, or any person connected with the bidder, have any relationship (family, friend, other) with a person employed by the Scheme and who may be involved with the evaluation and or adjudication of this bid? YES / NO If so, furnish other particulars: 1.6 Are you, or any person connected with the bidder, aware of any relationship (family, friend, other) between any other bidder and any person employed by the Scheme who may be involved with the evaluation and/or adjudication of this Bid? YES / NO If so, furnish other particulars: 2. Full details of directors / trustees / members / shareholders Full name Identity number Personal tax reference number Other relevant details 3. Declaration I, the undersigned (name) certify that the information furnished in paragraphs 1 and 2 above is correct. I accept that the Scheme may reject the bid or act against me should this declaration prove to be false. Signature:... Date:... Position:... Name of bidder:... 6

7 TERMS OF REFERENCE FOR THE PROVISION OF PRINTING AND POSTAGE SERVICES FOR THE SCHEME 1. PURPOSE The purpose of this proposal is to appoint a suitable, qualified and experienced service provider with requisite knowledge, capacity and expertise to supply Printing and Postage Services and other related work as outlined in the scope of service, to Hosmed in accordance with principles of sound corporate governance. The required service will be for a period of three (3) years commencing on the signature date of the contract. 2. HOSMED BACKGROUND Hosmed Medical Scheme (Hosmed / the Scheme) is a non-profit, open medical scheme registered in terms of the Medical Schemes Act No. 131 of 1998 (the Act),under registration number The scheme provides health care services to members and beneficiaries. In 2017, we achieved an A- Global Credit Rating, which indicates a strong and stable financial position. Our main aim is to provide the most comprehensive cover to our members at affordable rates. Hosmed currently has a head office located in Pretoria,and is one of five medical Schemes that participate within the South African Local Government (SALGA) environment. 3. THIS BID PROCESS This bid process is open to any Printing Company in the South African market. Hosmed seeks to partner with a service provider which is committed to an integrated approach to the provision, management and administration of printing and postage services. 4. ADDITIONAL INNOVATIVE SERVICES Hosmed s governance and management ethos includes open-mindedness to new innovative ideas, in an endeavour to deliver on the scheme s strategic goals and its mandate. In responding to this Request for Proposal, we shall consider any innovative proposals that may not have been originally envisaged, in so far as they fall within the service offering being sought in this RFP. 7

8 5. THE SERVICES AND SCOPE REQUIRED Printing and Mailing of marketing and communication information Description Additional Quality Quantity Notes Inside Cover Newsletters 20 pager 128 booklet gsm AGM Booklet 50 Page booklet Fly Notes 130 gsm 80 gsm 300 gsm Additional insertion of sleeves and content (e.g. newsletters, etc.) Mailing handling of total active membership at time of project. Costing to be quoted in line with the SA Post Office Year-end Member packs 40 - pager A4 Full Brochure 130 gsm 300 gsm Additional insertion of sleeves One pager A4 member letter 2019 Tent Calendar Fly Notes 50-page A4 Marketing (Landscape) Brochures 2019 Brochure Wellness Booklet / Passport Z folder A3 One Pager A5 Flyers flyer Posters Broker Guide A1 Poster Print 300 Pager A4 Book 115 gsm gsm gsm REQUIRED RESPONSE TO THE TERMS OF REFERENCE and content (e.g. newsletters, etc.) Mailing handling of total active membership at time of project. Costing to be quoted in line with the SA Post Office 130 gsm 300 gsm gsm 300 gsm gsm Double sided prints 300 gsm gsm 350 gsm 400 Ring Binding This section of the Terms of Reference requires the bidder to demonstrate an understanding of Hosmed s services and requirements. For each service described in the Services and Scope Required section above, the bidder is required to provide concise information relating to how the services will be delivered and how service delivery to Hosmed and its members will continuously be improved. Examples/Samples and experience or references should be specified in the response to the points below, where appropriate. a. Describe the approach and processes that will be undertaken in the assessment of Hosmed in relation to the service and scope required per point 5 above. *Although you are required to provide us with a proposal in terms of the above criteria, we also welcome any innovation. 8

9 7. TECHNICAL PROPOSAL / REQUIRED RESPONSE TO THE TERMS OF REFERENCE a) This section of the Terms of Reference requires the bidder to demonstrate an understanding of Hosmed s requirements. For each requirement described above, the bidder is required to provide concise information relating to how each item/service will be delivered. Examples/Samples and experience or references should be specified in the response to the points below, where appropriate. b. Include details, around the proposed schedule of services and demonstrate how the various steps in the printing and postage process will be carried out in line with the prescribed deadlines. 8. PRICING A separate quotation per item reflecting the unit price including and excluding VAT. Unit price could be in a form of a price per member per month. 9. METHOD OF SUBMISSION Bidders to submit one (1) master copy and three(3)hard copies clearly labelled Hosmed RFP 006/04/2018 to 69 Regency Drive, Building C, Route 21 Corporate Park, Irene, 0178 Company Profile & Pricing Proposal: Please submit two separate attachments (Please note that no late submissions will be accepted) 10. EVALUATION CRITERIA AND METHODOLOGY a) The evaluation criteria for the assessment of the proposals will be based on both qualitative and financial aspects of the proposal. b) Service Providers will be evaluated on functionality. The bidders that score points which exceed the minimum threshold provided on functionality will continue to the adjudication phase. c) The Bid documents will be evaluated individually on score sheet, by a representative evaluation panel per the evaluation criteria indicated in the Terms of Reference. All bidders who score less than 70 out of 100 points for functionality will not be considered further. d) Evaluation will be conducted in accordance with Hosmed s procurement policy; e) the bid evaluation process shall be carried out in three (3) Phases namely: Phase 1: Administrative Compliance (Mandatory Requirements) Phase 2: Functionality Evaluation (100 points) Phase 3: Price and BBBEE Evaluation PHASE 1: ADMINISTRATIVE COMPLIANCE/MANDATORY REQUIREMENTS 1. Completion of all Declaration Form (Declaration Forms) 2. Proof of Tax compliance with SARS (SARS Pin Number/ Valid Tax Clearance Certificate of Bidder as well as joint venture or consortium where applicable) 3. Certified copy of proof of company registration documents (e.g. Pty; Trust; CC etc.) 4. Proof of business A list of valid FICA documents that can be used to verify physical residential address is detailed below: A utility bill, such as water, electricity or rates (less than 3 months) We may accept a utility bill that are addressed to a post box number if it shows your name, erf/stand number, township and suburb A bank statement or financial statement from a financial institution (less than 3 months old) A copy of a signed lease agreement (by both parties), (less than 1 year old) A municipal rates and taxes invoice (less than 3 months old) A mortgage statement from another financial institution, (less than 6 months old) A telephone account, ie. a land line or cellphone account (less than 3 months old) An official tax return/tax assessment (less than 1 year old) Official correspondence from the South African Revenue Services ("SARS") (less than 3 months old) 9

10 A recent life insurance policy issued by an insurance company Correspondence from a body corporate or share block association (less than 3 months old) A valid television license document A recent short term insurance policy document or a short term insurance renewal letter (less than 1 year old) A retail account statement/invoice (less than 3 months old) Where the person live in any type of residence (eg. hostel/barracks) a letter from the administration department of such residence on an official letterhead *Please note that at least one of the above must be included in the submission 5. ss address Kindly take note that: Should these documents not be included, the bidder shall be disqualified on the basis of non-compliance. 10

11 PHASE 2: FUNCTIONALITY EVALUATION CRITERTIA (100 POINTS) This part again is completed by the procuring manager since to task to what is important and should be evaluated. DESCRIPTION OF CRITERIA METHOD OF EVALUATION POINTS ALLOCATION Company experience = 30 The Service Provider must demonstrate relevant experience in Printing and Postage. The service provider must attach copies of appointment letters for similar work done accompanied by reference letters from their clients with contactable references. The letters MUST ALSO INCLUDE the company name, contact person and contact numbers and must not be more than 12 months old. (If letters do not include all the above requirements, Hosmed will not accept the letters as being valid) Technical response to the TOR = 70 This section of the Terms of Reference requires the bidder to demonstrate an understanding of Hosmed s services and requirements. For services described in the Services and Scope Required section above (point 5), the bidder is required to provide concise information relating to how the services will be delivered to Hosmed. Examples and experience or references should be specified in the response, where appropriate. 1-2 years experience years experience 10 Above 5 years experience clients & letters clients & letters 10 More than 5 clients & letters 15 Quality Expectation Good Quality Samples Evidence of similar projects executed Portfolio Files 5 Technical Capacity Print Factory Layout Print Technology 5 Production Scale Factory Capacity 5 Market analysis Similar (Medical Scheme) client reference Trendiness and appropriate design concept Other related services provided Risk Analysis Operational Flexibility Management of lead time 10 TOTAL POINTS FOR FUNCTIONALITY 100 MINIMUM FUNCTIONALITY SCORE TO MOVE TO PRICING & BBBEE PHASE 70 11

12 Each panel member will rate the Technical Response to the TOR using the following value scale: Description Meets and exceeds Hosmed functionality requirements Above average compliance to Hosmed functionality requirements Satisfactory and meets Hosmed functionality requirements Below average compliance to Hosmed functionality requirements Unacceptable and does not meet Hosmed functionality requirements Value 5- Excellent 4- Above Average 3- Average 2- Below Average 1- Poor N.B: Only bidders that score a minimum of 70 out of 100 points for Functionality Evaluation will be evaluated further for Price and BBBEE Level of contribution. PHASE: 3 PRICES AND BBBEE HOSMED POINTS EVALUATION SYSTEM The evaluation for Price and BBBEE shall be based on Hosmed Point system as described earlier (see point 4 on page 4). Principle and the points for evaluation criteria are as follows: Evaluation Criteria 1. Price Black Economic Empowerment 30 Total 100 Points A valid BBBEE Level of Contribution Certificate or an affidavit must be submitted in order to be considered above. 12

13 ANNEXURE: PRICING SCHEDULE Name of bidder: Bid number: RFP 006/04/2018 Closing Time 11:00 PLEASE NOTE: Bidders should attach a detailed price/commercial proposal in a separate envelope OFFER TO BE VALID FOR 90 DAYS FROM 03 May 2018 (THE CLOSING DATE OF BID). The bidder must provide the total price for the Printing and Postage Services This annexure should be completed and signed by the Bidder s authorised personnel as indicated below: If applicable each year 1 Please indicate your total bid price here: R (Incl. of VAT) 2 NOTE: All prices must be VAT inclusive and must be quoted in South African Rand (ZAR). 3 Are the rates quoted firm for the full period of the contract? YES NO 4 Mandatory: If not firm for the full period, provide details of the basis on which adjustments shall be applied e.g. CPI, and details of the cost breakdown. 6. No price adjustments that are 100% linked to exchange rate variations shall be allowed. Comply Not comply Substantiate / Comments 7. All additional costs must be clearly specified. Comply Not comply Substantiate / Comments 13

14 Price Declaration Form Dear Sir/Madam Having read through and examined the Tender Document, Tender no. RFP 006/04/2018, the General Conditions, The Requirement and all other Annexes to the Tender Document, we to provide. (goods or services to be provided), for the total tendered contract sum of R (including VAT). In Words: R (including VAT) We confirm that this price covers all service\s to be provided for/to the Scheme, including but not limited to the supply of all required. We confirm that Hosmed will incur no additional costs whatsoever over and above this amount in relation with the services related to the provision of this services. We undertake to hold this offer open for acceptance for a period of 90 days from the date of submission of offers. We further undertake that upon final acceptance of our offer, we will commence with delivery when required to do so by the Client. Moreover, we agree that until formal Contract Documents have been prepared and executed, this Form of Tender, together with a written acceptance from the Client shall constitute a binding agreement between us, governed by the terms and conditions set out in this Request for Proposals. We understand that you are not bound to accept the lowest or any offer and that we must bear all costs which we have incurred in preparing and submitting this tender. We hereby undertake for the period during which this tender remains open for acceptance not to divulge to any persons, other than the persons to which the tender is submitted, any information relating to the submission of this tender or the details therein except where such is necessary for the submission of this tender. SIGNED DATE (Print name of signatory) Designation FOR AND ON BEHALF OF: COMPANY NAME Tel No Fax No Cell No 14