MANITOBA TOURISM EDUCATION COLLEGE. Food and Beverage Server. Front Desk Clerk. Line Cook. Housekeeping Room Attendant. Retail Sales Associate

Transcription

1 Food and Beverage Server Front Desk Clerk Line Cook Housekeeping Room Attendant Retail Sales Associate Bartender & Food and Beverage Server MANITOBA TOURISM EDUCATION COLLEGE

2 About The Manitoba Tourism Education College (MTEC) The Manitoba Tourism Education College (MTEC) is registered with Manitoba Education and Training, Post- Secondary Education and Workforce Development Division. It is a not-for-profit associated corporation of the Manitoba Tourism Education Council. The Manitoba Tourism Education Council was established in 1989 as a not-for-profit organization that receives provincial funding to assist the tourism industry in Manitoba remain sustainable, through training their managers, supervisors and employees. The Manitoba Tourism Education College was established to meet current and long-term employer needs by preparing future employees for positions required in the hospitality, tourism and retail industries in Manitoba. The college delivers six to eight week training programs, plus a 30 hour work practicum. Potential employees will be matched to employers with the goal of future employment. Prior Learning Assessment Recognition If you graduate from one of the MTEC training programs and would like to take another training program, you will be given credit for prior learning that you received. You will be able to take one or more of the other training programs at a reduced rate of $600 each, with the exception of Line Cook, which will be $1,500. The second program would be an additional two to three weeks in duration. National Occupation Standards The Manitoba Tourism Education College follows Emerit National Occupational Standards which describe the knowledge, skills and attitudes necessary to be considered competent in an occupation. The Standards are set by seasoned industry professionals from across the country and are validated by the industry. National Occupational Standards represent what real employers look for in new hires and they define the level of competence required for the full range of skills in an occupation. They reflect actual workplace conditions and current issues affecting the occupation. When we say competent we mean a person who meets the standards; competent employees are superior job performers.

3 Why Train at MTEC? Small Class Size / Facility Students will benefit from small, interactive classes, as well as from the friendly, helpful staff and trainers at the centre. The facility is welcoming, with classrooms that are bright and comfortable. MTEC is located on a convenient bus route and offers free parking for students. Career Counselling Career counselling is available to all students registered in a training program being offered by the Manitoba Tourism Education College. We will look at factors that may influence your career development including: lifestyle, personality, interest, values, aptitudes, work experience and education. Experienced Trainers MTEC contracts trainers with expertise and experience in the areas in which they teach. The curriculum is current and relevant to your training needs and will also help build on and increase your transferable skills. MTEC trainers all possess extensive experience in training individuals currently working in the hospitality, tourism and retail industries in Manitoba.

4 Food and Beverage Server The program includes 6 weeks of classroom training plus a 30 hour work practicum. (212 hours) Training Program $1500 1% Training Completion Fund $15 Total Training Investment $1565 After completing the Food and Beverage Server Training Program, you will be able to demonstrate the following skills and have developed the knowledge and attitude to be considered competent in this occupation: Smart Choices, Responsible Service Certification Emergency First Aid - Level C and Level 1 AED Sanitation and safety Food and beverage product knowledge Beverage preparation and service Processing payments Customer service and tourism awareness Professionalism and interpersonal skills Occupational health & safety and WHMIS Front Desk Clerk The program includes 6 weeks of classroom training plus a 30 hour work practicum. (216 hours) Training Program $1500 1% Training Completion Fund $15 Total Training Investment $1565 After completing the Front Desk Clerk Training Program, you will be able to demonstrate the following skills and have developed the knowledge and attitude to be considered competent in this occupation: Guest services Reservations and sales Selling for the hospitality industry Arrivals and departures Customer service and tourism awareness Smart Choices, Responsible Service Certification Emergency First Aid - Level C and Level 1 AED Professionalism and interpersonal skills Occupational health & safety and WHMIS

5 After completing the Line Cook Training Program, you will be able to demonstrate the following skills and have developed the knowledge and attitude to be considered competent in an occupation: Provincial Food Handler Certificate Smart Choices, Responsible Service Certification Emergency First Aid - Level C and Level 1 AED Safety and sanitation including: sanitation principles, dietary restrictions, safe knife handling, receiving and storing foods Customer service and tourism awareness Professionalism and interpersonal skills Occupational health & safety and WHMIS Time management Line Cook The program includes 3 weeks of hands-on experience in a commercial kitchen, plus a 30 hour work practicum. (258 hours) Training Program $2500 1% Training Completion Fund $25 Total Training Investment $2575

6 Housekeeping Room Attendant The program includes 6 weeks of classroom training plus a 30 hour work practicum. (206 hours) Training Program $1500 1% Training Completion Fund $15 Total Training Investment $1565 After completing the Housekeeping Room Attendant Training Program, you will be able to demonstrate the following skills and have developed the knowledge and attitude to be considered competent in this occupation: Guest relations and service support duties Emergency First Aid - Level C and Level 1 AED Policies and procedures Industry terminology Cleaning responsibilities including: organization, performance of core tasks, cleaning guest rooms and property facilities, laundry activities Customer service and tourism awareness Professionalism and interpersonal skills Occupational health & safety and WHMIS Retail Sales Associate The program includes 6 weeks of classroom training plus a 30 hour work practicum. (210 hours) Training Program $1500 1% Training Completion Fund $15 Total Training Investment $1565 After completing the Retail Sales Associate Training Program, you will be able to demonstrate the following skills and have developed the knowledge and attitude to be considered competent in this occupation: Visual presentation Communication skills Ergonomics Retail loss prevention Customer service and tourism awareness Emergency First Aid - Level C and Level 1 AED Professionalism and interpersonal skills Efficient work practices Occupational health & safety and WHMIS

7 After completing the Bartender & Food and Beverage Server Training Program, you will be able to demonstrate the following skills and have developed the knowledge and attitude to be considered competent in this occupation: Smart Choices, Responsible Service Certification Emergency First Aid - Level C and Level 1 AED Provincial Food Handlers Certification Food and beverage product knowledge Preparing and serving mixed drinks Learning tools and equipment for bartending Processing payments Customer service and tourism awareness Professionalism and interpersonal Skills Occupational health & safety and WHMIS Bartender & Food and Beverage Server The program includes 7 weeks of classroom training plus a 30 hour work practicum. (253 hours) Training Program $2000 1% Training Completion Fund $20 Total Training Investment $2070

8 Manitoba Tourism Education College 75 Scurfield Boulevard, Unit 3 Winnipeg, Manitoba R3Y 1P6 Phone: (204) Toll Free: (800) Fax: (204) info@mteccollege.ca Web: Connect with us online MANITOBA TOURISM EDUCATION COLLEGE