CURRICULUM VITAE. Central European University, Graduate School of Business - Budapest Hungary From To September 2002 December 2003

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1 1. Surname: Trajkovski 2. First Name: Jasmina 3. Date of Birth: Nationality: n 5. Civil Status: Single CURRICULUM VITAE 6. Telephone: ; jasmina.trajkovski@tpconsulting.com.mk 8. Education From To August 2006 May 2007 Syracuse University, School of Information Studies - Syracuse, USA Certification of Advanced Graduate Study in Information Security Central European University, Graduate School of Business - Budapest Hungary From To Master of Business Administration ESC Grenoble Ecole de Management Grenoble, France From To 2003 January 2004 Postgraduate Certificate in International Business St. Cyril and Methodius University, Electrical Engineering Faculty Skopje, From To Graduated Electrical Engineer major in IT and automation 9. Language skills (marked 1 to 5 for competence) Language Reading Speaking Writing n Mother Tongue English French Serbian Croatian Albanian Membership of Professional Bodies: IT Service Management Forum ITSMF, member of Managing Board Management Consulting Association - MCA2000 n Trainers Network MTN ISACA Information Security Audit and Control Association HRDF MASIT's IT Expert Council Member Chamber of Commerce of RM association of management consultants Page 1 of 5

2 11. Skills: Certified Management Consultant - CMC Experienced in Regulatory Impact assessment process Fulbright Scholar in the area of Information Security Experienced in Company Analysis, al and Organizational Development, Strategy Development, Project Management, Quality System Development and Implementation Effective in management of end-user training, training needs assessment, tailor-made course development and evaluation Trained/Educated on Strategic Management, Marketing, IT Management in a international concept Experienced in Project management and quality assurance on Projects Experienced in development and implementation of Quality Management Systems compliant with ISO9001:2000 Experienced in development, implementation and assessment of IT Service Management Systems compliant with ISO20000:2005 Experienced in development, implementation and assessment of Information Security Management Systems compliant with ISO27001: Present Position: Executive Manager and Senior Consultant, in TRAJKOVSKI & PARTNERS CONSULTING, Skopje, 13. Years with Firm: Specific experience November 2009 May 2009 Kosovo March 2009 July 2009 January 2009 August 2009 Preparation for application of Regulatory impact assessment (RIA) Activities included: facilitation of two pilot projects for RIA, proposal for revision and update of the Methodology, Forms for implementing RIA and Rules for procedures for work of the Government, finalization of the Manual for RIA, workshops in all ministries for preparation for application RIA. Delivery of training Managing towards results as part of the Program for Development of the managing skills of the Managing civil servants for the Civil Servants Agency Activities included: Delivery of training with previously designed training materials, assistance in realization of the exercises. Strengthening of al Capacity at the Agency for Real Estate Cadastre in Republic of Activities included: Assessment of the realization of the project e- Cadastre with recommendations for future activities in the project based on the existing project documentation and interviews with the stakeholders. Development of report for realization of the project with recommendations for successful project closure. Implementation of integrated management system inclusive of QMS and ISMS in Cacttus Activities included: training for project team, readiness assessment, framework development, documentation of quality and information security management systems, business process modeling, and risk assessment Page 2 of 5

3 January 2009 April 2009 May July January May Establishment of IT Service Management System based on ISO20000:2005 in CaSys Activities included: training for project team, readiness assessment, framework development, documentation of policies, plans, processes, procedures, records for IT service management, Service Improvement, Planning of new services, Service delivery, Resolution Management, Release Management, Control Management, Relationship Management. Desk Review of existing legislation and relevant planning documents concerning Crisis Management System Activities included: prepared textual and graphical matrix and network diagrams of the existing legal framework and relevant planning documents to determine the closed loop of activities; prepared network diagram with channels of information amongst the involved stakeholders with their responsibilities, dependencies and competencies. Improvement of project-oriented processes thru IT skills mapping in IT directorate of Makedonski Telekom Activities included: development of IT skills framework, assessment of IT skills among employees, process description, process mapping to etom, skills mapping to etom, developing staff continuity plans, developing procedure for implementation of matrix organization Assessment of minimal security requirements and revision of the existing documentation for Directorate for Money Laundering Prevention and Terrorism Financing Activities included: assessment of the established security controls, assessment of compliance with n legislative, revision of the existing documentation (manual, policies and procedures) and training for the employees. The assessed system includes Information Security and IT Service Management. Implementation of ISO27001:2005 Standard for HiTech Activities included: participation in the consulting sessions, risk assessment, development of policies and procedures, preparation of the Information Security manual. Legal regulation of impact assessment (RIA) and e- government session Activities included: Concrete objective of the assignment is to adopt new Rules for procedures for work of the Government, i.e. to change existing Rules for procedures for work of the Government, in a way that it will predict obligatory previous analysis of the conditions and impact assessment before adoption of the policies (laws and sub regulations) and will allow compliance of this procedures with EU Acquis compliance procedures, all supported through e-government system. Training for policy analysis with preparation of briefing note Activities included: Concrete objective of the assignment is to be held workshop for civil servants in the General Secretariat in order to act as a quality check point on policies and proposals submitted to Government and preparation of briefing notes for the materials and acts submitted to the Government for further consideration. Revision and update of the existing Methodology for strategic planning and preparing of annual program for the work of the Government Activities included: Analysis of usage of the methodology for strategy planning by the ministries, preparation of presentation Page 3 of 5

4 Western Balkan (Serbia,, Albania), Germany, Greece, Italy June - July May 2005 July 2006 Feb 2005 July 2005 April 2004 Dec 2004 Jan Nov 2004 June 2003 August 2003 modules, update of existing methodology, quality assurance of results and overall project management. Pre-assessment for Implementation of ISO27001:2005 Standard for HiTech Activities included: participation in the consulting sessions, assistance for preparation of the documentation (Business Case) EC FP6 project SWEB Activities included: secure, interoperable cross border m-services contributing towards a trustful European Cooperation with the non- EU member Western Balkan countries. Telesales training for n Telecom Activities included: Development of training material and delivery. Human Resource Development Fund Innovation and Technology Management Group. Activities included: development and delivery of training on project management, in-company project consulting Business Process Improvement, Process description and preparation for ISO 9000:2000 certification in EuroNetCom Activities included: Project coordination, process mapping, development of manual, training on QMS, development of policies and procedures, initial audit. Establishment and Implementation of Integrated Quality and Information Security Management System. Activities included: in-house project coordination, development of asset inventory, risk assessment, GAP assessment, development of policies, procedures and templates, internal audit, training internal auditors. Consulting for Business Process Improvement, Process description and preparation for ISO 9000:2000 certification for n Business Systems MBS Activities included: coordination of the consulting team, direct consulting engagement in process mapping, improvement of current processes, design and implementation of quality management system in accordance with ISO 9000, initial internal audit. Service Level Agreements awareness workshops for n telecom Activities included: making the concept for the training modules and development of workshop materials. 15. Professional Experience Record From to Location Organisation Position May 1999 Present Skopje, T&P Consulting Management Consultant / Information Security Consultant Proposal preparation and delivery of consulting engagements; Development and Implementation of Integrated Quality and Information Security management Systems; Business Process Improvement and Strategic Planning. Development and delivery of tailor based training modules Page 4 of 5

5 From to January July 2005 Location Kumanovo, Organisation EuroCollege University, Kumanovo Position Lecturer in Recruitment and Selection Design of course curriculum, preparation of training materials and lecture notes, preparation of evaluation of students, delivery of lectures From to May 2004 May 2006 Location Skopje, Organisation T&P Consulting Position Quality and Information Security Manager Establishment and Implementation of Integrated Quality and Information Security Management System. Everyday responsibility for overseeing and operations of the QISMS. From to January 2002, January 2004, January 2005 Location Organisation GTZ Private Sector Promotion Position Consultant for institutional development Work with the n professional associations in the area of institutional development. Topic areas included organization and strategic planning, lobbying, services definition and provision. Activities included as well training design and delivery on the above mentioned topics Page 5 of 5