IWP TRAINING COURSES

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1 IWP TRAINING COURSES All webinars conducted live, but recorded for free playback from any PC, laptop, tablet or phone. All trainings delivered by WORKFORCE180, LLC Contact them with any questions:

2 BUSINESS SERVICES 1. Understanding Business Services and WIOA 2. Understanding Business Services and Building Sector Strategies 3. Understanding Business Services and Transactional vs Transformational Selling As the Workforce Innovation and Opportunity Act (WIOA) begins to reshape the public workforce system, it is critical to understand new components, roles of key stakeholders, and opportunities for effective collaboration. Identifying and organizing our cross-agency efforts will ensure a streamlined and sustainable system for engaged businesses and employers looking to connect with equipped job seekers. The webinar sessions will explore competencies for Business Services in the new WIOA environment. Trainees will have the opportunity to examine how business-focused activities can be improved and expanded by coordinating with partner programs to create a seamless experience for targeted businesses. The session will highlight strategies for value added communication and marketing, effective coordination to align workforce and education services to meet business needs, and leveraging current best practices to ensure continuous improvement. Identify the role of businesses as a customer in new WIOA regulations Learn strategies to create coordinated service-driven agency partnerships Deliver an enhanced experience to the employer and job seeker customer Develop an action plan to leverage respective roles Share best practices for effectively serving employers and business entities Sector Strategies, Prospecting, Proposal Writing, Building Long Term Relationships, Using Data, Overcoming objections Define key business services Labor Market Information and Intelligence

3 CASE MANAGEMENT 1. Understanding Case Management and WIOA 2. Understanding Case Management Principles 3. Understanding Case Manager Role in Outcomes We have the very best national expert for case management best practices on our team; Dr. Beverly Ford has assisted workforce professionals all over the country, with her engaging style and ability to share experiences. Her method of teaching the concepts of Partnering, Assessing and Motivating, as well as, Case Notes, the impact of WIOA and other related topics, makes her the most in-demand trainer in the country! Your staff will improve noticeably with her proven tactics and strategies for success. Making Case Management Work Case Management For The Hard To Employ Motivating The Unmotivated Assessing For Employability WIOA & Career Pathways Building A Mutually Developed Plan Job Search Strategies Group Case Management Effective Case Notes Counseling Skills for the Counselor Overcoming Resistance To Change Managing Your Caseload Supervising Case Management Helping vs Empowering Marketing Employers Diversity In Workforce Development

4 YOUTH SERVICES 1. Understanding Youth and WIOA 2. Understanding Youth and Business Services 3. Understanding Youth and Case Management Join this series, not matter what your title is! Whether you are part of Admissions, Outreach, Facilitation, Career Readiness, Job Development or Counseling! Challenges of working with today's youth and how to conquer them How to create and market career center programs to get youth to show up Understanding WIOA and how it relates to in and out-of-school youth (OSY) WIOA requirements for finding and engaging OSY Updating your tools to prepare youth for the modern workforce Leadership and presentation skill training for youth workers Getting out-of-school youth thinking about their future (WIOA mandate) Techniques for working with youth one-on-one or in large groups How the terrorist organization ISIS attracts youth; examining their secrets Effective projects and exercises to use with in and out of school youth Understanding what holds youth back and how to address it Understanding youth anger, suicide, depression and hopelessness Coaching youth to make substantial positive life changes in accordance with WIOA Youth think there are immortal; how to help them with judgment Knowing the risks youth are taking and how to help them make smart choices 7 techniques for creating strong relationships with your youth Youth, online media and keeping them safe on the Internet 16 Things to do that will make you an amazing youth worker Drawing boundaries and knowing when NOT to step in Case studies to help put it all into action plans Diversity In Workforce Development

5 WORKFORCE180 TRAINING TEAM MIKE FAZIO-TRAINER-ALL COURSES Mike Fazio is well-known as a keynote speaker at state, regional and national conferences, as well as, for training thousands of WIB, Youth, School, Academy, One Stop, DOL, Non-Profit and Government staff from all 50 states + Puerto Rico, US Virgin Islands, Canada and Guam! He enjoyed a 20+ year private sector career in telecommunications, focused on Sales, Management, Marketing, Training and Recruiting, with a definitive belief that consistent, enthusiastic Coaching and Leadership Development provides individuals and organizations with the tools needed to reach higher levels of performance. Since entering the workforce industry in 2008, he has worked tirelessly to assist workforce professionals their sales marketing and presentation skills GREG HOLLEY-TRAINER-BUSINESS SERVICES BILL CORBETT-TRAINER-YOUTH SERVICES Greg has over eight years experience in training and vocational guidance. He has worked with unemployed and formerly homeless adults to regain self-sufficiency and employable skills. He has also spent this time working with the at-risk and hard to reach populations throughout the NYC Department of Education, NYS child welfare and juvenile justice systems. Greg served as Vocational Coordinator for the Jewish Board of Family and Children Services. In this role, he prepared young adults transitioning from care with vocational workshops, career exploration and job placement for successful workforce entry. He has worked with hundreds of workforce professionals in a workforce development capacity. As a facilitator with WPTI, Greg has assisted in national trainings with WORKFORCE180, LLC since Bill joined WORKFORCE180, LLC in 2014 and has quickly become an in-demand speaker and presenter around the country. His recent national webinar series entitled Youth Worker Certification Program, drew attendees from 42 states! He is a national speaker, presenter and expert advisor on children, youth, parenting and care-giver education. He is the author of numerous award-winning parenting books and the creator of the parent education program, LOVE, LIMITS, & LESSONS, currently being researched at the University of Connecticut. His courses include Youth Worker Certification and Youth Program Certification, which have been approved for CEU credits from the National Council on Family Relations. DR. BEVERLY FORD-TRAINER-CASE MANAGEMENT Beverly has trained staff in a variety of agencies all over the country including: Departments of Social Services, Employment Services, WIA, WIOA, Head Start, Community Action, Adult Education, Housing Authorities, Job Corps, Homeless Programs, and Public Health. She is widely considered the workforce development industry's foremost expert on Case Management, having trained thousands of Case Managers, Career Coaches, Job Developers and workforce professionals of many other titles. We have been proud to present and partner with her for our very popular Case Management Certification Series.