No matter which role you are in, working for CanTeen is how you can be the difference.

Size: px
Start display at page:

Download "No matter which role you are in, working for CanTeen is how you can be the difference."

Transcription

1

2 We get it. Just when life should be full of possibilities, cancer crashes into a young person s world and shatters eerything. We help young people cope with cancer in their family. Through CanTeen, they learn to explore and deal with their feelings about cancer, connect with other young people in the same boat and if they e been diagnosed themseles, we proide specialist, youthspecific treatment teams. By feeling understood and supported, young people deelop resilience and can rebuild the foundations that crumbled beneath them when cancer turned their life upside down. No matter which role you are in, working for CanTeen is how you can be the difference. Canteen is one of the most highly regarded not for profits in Australia (8 th in fact) with one of the most recognisable brands across the country (who doesn t know about the bandanna!). Working for CanTeen is an inspiring, rewarding and purposeful experience, that really enables you to be at your best. CanTeen has a passion for all things people, and as well as a range of benefits including a tax-effectie salary packaging scheme, mobile phones and an in-house leadership program, we are continually working on ways to make CanTeen an een better place to work. We hae a culture we are proud of, and want to find more people who share our commitment, enthusiasm and passion! Through our regular staff engagement sureys, we know that CanTeen is fortunate to hae one of the most passionate and committed workforces in Australia!

3 Marketing and Communications Coordinator Sydney, NSW Permanent, Full Time - based at CanTeen s National Office in Newtown, Sydney The Marketing and Communications Coordinator will play a piotal role in raising awareness of CanTeen and enhancing the organisation s reputation. We are looking for someone who takes initiatie, is highly adaptable to change and can effectiely manage internal stakeholders with competing demands and tasks. The role inoles taking primary responsibility for CanTeen s social media channels including content deelopment and community management. You will deelop the organisation s monthly e-newsletter, assist with other communications as well as update website content as required. You will also facilitate the deelopment of collateral for other internal stakeholders as well as proide other marketing support as required. We are looking for a dynamic and strong team player who can demonstrate the following capabilities: Releant qualifications in public relations, communications, journalism or a related field or experience in a similar role Strong written and erbal communication skills An excellent understanding of social media channels, community management, marketing platforms and website management Enthusiasm and a can do attitude A strong team player Ability to work autonomously and show initiatie Interested? Applications for this role will close on 5 th March Please written applications with a coering letter telling us why you would be suited to this role by the closing date to careers@canteen.org.au.

4 Reports to: Head of Marketing and Communications Positions reporting into this one: None Key working relationships: Head of Marketing and Communications, Marketing and Communications Manager, Indiidual Giing team, Partnerships team, Diision Managers, Diision Support Officers and external agencies Working Hours: This is a permanent position. Hours are full time, Monday Friday. Social media management: The Marketing and Communications Coordinator will be responsible for deeloping CanTeen s social media content, scheduling and taking the lead community management role in terms of responding to comments and messages. You will play a critical part in implementing CanTeen s new social media strategy, contribute to its ongoing enhancement as well as proide insights and expertise to guide the deelopment, implementation and ealuation of social media marketing campaigns. Digital assets: You will be responsible for planning, producing and reporting on the organisation s monthly e-newsletter to all CanTeen supporters. You will also assist with the deelopment of other communications to CanTeen supporters, input on campaignbased supporter journeys for acquisition, engagement and retention as well as help transition CanTeen to a new marketing platform with higher leels of automation. The role will also act as the primary liaison with internal stakeholders to ensure that website content updates and changes are made correctly and in a timely fashion. CanTeen collateral: The Marketing and Communications Coordinator will work with internal stakeholders and external agencies to facilitate the deelopment, design and approal of CanTeen collateral. This includes oerseeing a new online process for business as usual requests and taking a more hands-on role for other collateral production. Additional miscellaneous duties: The Marketing and Communications Coordinator will be responsible for compiling monthly reporting on social media and performance for CanTeen, digital assets and publications. In addition, you will look after other miscellaneous duties as required. Key Performance Indicators Performance of CanTeen digital assets (reach, engagement and conersion across social media channels and communications) Accurate copy-writing to deadline Effectie and timely community management Collateral deeloped on brand, on time and within budget Reporting and other duties completed on time

5 Essential criteria Qualifications Releant tertiary qualifications in public relations, communications, journalism, or related fields, or experience in a similar role Knowledge/Skills/Experience Excellent written and erbal communication skills and strong attention to detail 3+ years experience in a marketing / communications role Excellent understanding of social media channels, proen community management and social media marketing skills Strong understanding of marketing platforms and website content management systems Strong project management skills including effectie planning, time management, and organisational skills Desirable criteria Understanding of Google Analytics, AdWords, Facebook and Google Display Network retargeting, SEO/SEM and/or an interest to deelop skills in this area Preious experience and knowledge of communicating with and marketing to the youth market (12 25 years) Preious experience working on fundraising communications Preious experience creating engaging communications and supporter journey planning Personal Attributes Desire to work for CanTeen and an affinity with our mission Professionalism Enthusiasm and a can do attitude Attention to detail and commitment to quality Ability to work autonomously and take initiatie Adaptable to change Ability to prioritise and juggle multiple, competing tasks A strong team player with the ability to build and maintain relationships as well as push back when required High leel of integrity, honesty and commitment

6 Due to the nature of CanTeen s work, you will sometimes be required to work weekends and eenings with some inter-state trael from time to time. Adance notice will be gien when this is the case, and CanTeen has a generous Time off in Lieu policy for taking leae when hours in excess of the standard working week are worked. As CanTeen s work inoles employees being in direct contact with children and young people, employees are required to complete police and working with children checks, releant to the State in which they will be employed. CanTeen will conduct at least two reference checks on successful applicants, and may also require proof of any professional qualifications stated on an application. All employees are required to adhere to CanTeen s Human Resources Policies during the course of their employment. CanTeen is an equal opportunity employer.