Transforming a Safety Culture. PRESENTED BY: Chad Johnston Senior Director Enterprise & Public Safety

Transcription

1 Transforming a Safety Culture PRESENTED BY: Chad Johnston Senior Director Enterprise & Public Safety

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3 TRANSFORMING A SAFETY CULTURE SOLVING A PUZZLE Leadership Development Examination & Process Enhancement Collaboration Ownership People First Safety

4 TRANSFORMING A SAFETY CULTURE Creating an Interdependent Safety Culture Leadership Accountability Pride in safety achievements Focus on leading and lagging indicators 4

5 SAFETY LEADERSHIP Shaping Culture Promote Trust Values management possesses that help employees perception: Safety Encouragement Use of two way communication Safety messages need to be Communicated, Modeled & Demonstrated at all management levels from the top down 5

6 SAFETY LEADERSHIP Based on a study by Select International, effective leadership had a dramatic effect on safety. Leaders were ranked in 3 categories High Medium Low The study found that over 50% of the injuries occurred under leaders who scored in the Low category 6

7 SAFETY LEADERSHIP Importance of effective leaders Effective leaders can build and sustain a strong safety culture There is solid evidence that strong safety leadership has a direct impact on measurable and quantifiable results on injuries Keeping your people safe is your most important role as a leaders 7

8 SAFETY LEADERSHIP Being highly accountable 8

9 SAFETY LEADERSHIP Showing integrity & credibility 9

10 SAFETY LEADERSHIP CURRICULUM OVERVIEW Content Areas of Focus Technical Training OSHA 10 OSHA 30 Safety Trained Supervisor Certification Leadership Training Communication/Conflict Resolution/Crucial Conversations Motivation/Vision/Change Leader Coaching/Mentoring Leadership Development Planning/Delegation/ Analytics Decision Making Teamwork Experiential Learning Provides the foundation on both technical and leadership understanding. 10

11 RECOGNIZING INTERNAL TEAMS Recognized Internal Teams for their FY17 Top Performance 11

12 DUPONT BRADLEY CURVE The Bradley Curve shows the shifts in mind-set and actions that need to occur over time to develop a mature safety culture. Goal 12

13 INTERDEPENDENT STAGE Employee Owned Safety Teams of employees feel ownership for safety, and take responsibility for themselves and others People do not accept low standards and risk-taking They believe true improvement can only be achieved as a group, and that zero injuries is an attainable goal 13

14 UNION LEADERSHIP INSIGHTS BBS into the hands of the employee Trust (who takes the first step?) Have a committee to help with developing training Employees need to understand what interdependency is and why its important 14

15 LEADING & LAGGING INDICATORS Safety Index Tier 1 Metric Reporting will help drive a proactive culture Leading Indicators: Behavior Based Observations Safety Training Compliance Non-Injury High Risk Events Job Safety Analysis Training Trailing (Lagging) Indicators: Recordable Incidents (RIR) Preventable Motor Vehicle Accident Rate (PMVAR) 15

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17 DRIVING SAFETY Broad approach covering: Partnership with key stakeholders New Employee Orientation Smith System training New Driver Simulator Pilot 3rd party CDL driver training program Simulator has been introduced to nearly all field crews. Key areas have begun assessment. 1 7

18 SUMMER FOCUS Program to prevent injuries, increased: Field observations Messaging Targeted training Focus on: Watch each others backs Hydration Nutrition 18

19 Safety Manual Rollout All employees Binder for all Hazardous Class Employees Digital for all Office Employees Face to Face Roll-out for all employees ISO IMPROVE GOVERNANCE Benefit: Provides aligned processes & rules, while transitioning to OSHA standards. 19

20 ENHANCED CULTURE Behavioral Based Safety 2015 Introduced Behavioral Based Safety (BBS) 2016 Introducing an expanded Observations Program Being conducted by all Foremen / Field Supervisors BBS App customized 2017 Set the Culture with Foremen/Field Supervisors/Managers Peer : Peer Observations Interdependency 20

21 PUBLIC SAFETY Establishing partnerships & participation with internal & external teams Promoting safety to the community & professional entities across industry lines Information sharing (SAWS, AEP, & Other Entities) Development of Public Safety guide book 21

22 BRINGING IT TOGETHER 22

23 FY18 PERFORMANCE 3.5 Fiscal Year Recordable Incident Rates Recordable Incident Rate FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 YTD 0.36 FY18* as of August 21,

24 PREVENTABLE MOTOR VEHICLE ACCIDENTS (PMVA) Challenge: PMVA Mitigation Plan: Driving Safety Blitz PMVA FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18* PMVA Counts PMVA - A collision with another vehicle or fixed object while in motion or operation, which results in death, personal injury and/or property damage that could have been avoided. *Projection based on 6 months of data 24

25 QUESTIONS 25