THE ABC S OF SAFETY UNDERSTANDING WHY PEOPLE DO WHAT THEY DO!

Transcription

1 Slide 1 THE ABC S OF SAFETY UNDERSTANDING WHY PEOPLE DO WHAT THEY DO! JAHolmes Consulting L.L.C Slide 2 LEARNING OUTCOMES Identify and understand common terminology of ABC Analysis How and when to use this analysis in daily safety conversations Build an action plan for utilizing the strongest, positive consequence to reinforce or change behavior Slide 3 SETTING THE STAGE FIRST - A SHOW OF HANDS How many have heard of Based Safety (BBS)? How many have clients that use, or you use BBS currently? What is the SCIENCE definition of a? An Observable Action From your 6 th grade English class how do we describe actions? VERBS

2 Slide 4 WHAT IS ABC ANALYSIS? A TOOL TO HELP YOU UNDERSTAND BEHAVIOR Analysis Slide 5 ABC ANALYSIS A Science tool used to understand the WHY to a person s behavior Has 3 main categories Antecedents Consequences with POWER Factors Slide 6 HOW IT IS USED Better understand for WHY people do any behavior To analyze the root cause of At-Risk behaviors From that information we have a roadmap to help influence behavior change

3 Slide 7 Not available Peer pressure In a hurry No one else does Lack of training ABC Analysis of An At-Risk Failure to wear face shield or eye protection while handling Hazardous Materials Injury Reprimand Save time Comfort SU- S/LU- Time of day Scratched / dirty Risk perception low Convenience Peer approval Better vision Slide 8 Room not available Production demands No one else does it ABC Analysis of An At-Risk Failure to hold safety meetings Production goal met avoid hassle Poor performance review LU- Lack of training Low perceived value No clear expectation Saves time Avoid hearing complaints in meetings Slide 9 NOW IT S YOUR TURN You may have to get up and move to a place where you can discuss with 5-7 people each group Identify an at-risk behavior seen in your work environments (you ll have to come to agreement on 1) Name some of the antecedents or triggers to the at-risk behavior Determine the Consequences Add the Power Factors: S/L; C/U; +/-

4 Slide 10 NEUROSCIENCE IS A LARGE PART OF THIS A What comes before a behavior? Thoughts - Electro Feelings Chemical/Hormones Functions of the electro-chemical brain How the brain works 101! Slide 11 My Family is important Paying my bills My co-workers will keep an eye on me I do my JHA s before I start work I want to work safely My company and managers care about me Safe What You Want Employee TO Do Checks MSDS/Labels/Placards on containers before moving/storing Production goal met without incidents Stellar safety performance review Saves time doing job right No Injury/Discipline SL+ SL+ Slide 12 SO, YOU ASK, HOW DO WE CREATE THOSE TRIGGERS/ANTECEDENTS? Can you MAKE anyone change? Have you tried it on your kids or significant other? How did that go for you? You must be a credible source for people to want to follow in order to use your

5 Slide 13 SPHERE OF INFLUENCE What you have control over? Only 4 things! What you can influence? What you have no control over Let it Go (Unless its about a safety issue)! Slide 14 BEST TOOL TO HELP YOU INFLUENCE SOMEONE FEEDBACK Soon Certain Positive Feedback What type of situations do we give feedback? Information about what they are doing well. Recognition of their choices to work safely How often do you deliver Feedback now? Slide 15 HOW TO DELIVER FEEDBACK FOR SAFE BEHAVIOR Situation S B Impact I Give your feedback some context. Describe the action(s) that someone did. What is the result of their behavior on them, coworkers, family? Describe what was happening, or when you observed the situation Use VERBS, action words What was the impact on you. Use I statements 15

6 Slide 16 FEEDBACK TO GUIDE AWAY FROM RISK BEHAVIOR Situation S What, when, where context for the at-risk behavior. PAUSE B Describe the at-risk behavior observed Here is where you have the conversation about their choices and responsibility for their own safety Impact I What COULD be the result of their behavior on them, coworkers, family? Get Commitment that the next time they do this task, they will do what was discussed to be safer Employee does the Safe behavior The new impact/consequences for doing their work safely 16 Slide 17 WHERE, WHEN, AND WHY THIS IS USED What do you think? Where would you use this tool? Incident analyses Safety walkarounds Peer to Peer observations At Home When? Why? Greater assurance for behavior change Less or eliminated incidents/injuries Slide 18 WHERE CAN YOU APPLY ONE THING FROM THIS TOPIC? In your notebooks Identify 1-2 things you WILL do to reinforce or change behavior at work regarding safety: For Yourself OR With a Co-worker Remember: What you have Control over AND Sphere of Influence Share some examples

7 Slide 19 WHAT S NEXT Do you WANT to improve safety in your workplace? Do you NOW recognize that behaviors can change with credible influence? Are YOU a credible leader in safety? Make safer choices NOW! Slide 20 THANK YOU! THE ABC S OF SAFETY UNDERSTANDING WHY PEOPLE DO WHAT THEY DO! JAHolmes Consulting L.L.C Assessments, Training, Coaching, Based Safety Consulting