The Gaming & Hospitality Active Threat and Crisis Management Symposium

Transcription

1 The Gaming & Hospitality Active Threat and Crisis Management Symposium April 30 th - May 1 st, 2018 Park MGM Las Vegas, NV 1

2 7:30-8:30 AM Monday, April 30 th Registration & Breakfast 8:30-8:45 AM Welcome Remarks Justin O Connor President NNE Group 8:45-9:15 AM Opening Remarks Michael Biller President/COO Tomahawk Strategic Solutions Chief Special Warfare Operator (SEAL) at Naval Special Warfare Development Group (Retired) Keith Walawender CEO Tomahawk Strategic Solutions Chief Special Warfare Operator (SEAL) at Naval Special Warfare Development Group (Retired) Co-Founder/Chief Security Officer Karakoram Group Command Master Chief of the Naval Special Warfare Development Group (Retired) 9:15-10:15 AM Keynote 10:15-10:45 AM Morning Break General Session 10:45-11:45 AM Corporate Active Threat Training: Understanding the threat is training; the first responders are training, are you? Does your training account for essential factors such as the average response time of law enforcement personnel? Have you provided instruction for employees to self-sustain until first responders address the threat? How up to date are you and your employees when it comes to modern and emerging threat dynamics used by today s terrorists? This panel will consist of subject matter experts in law enforcement response methods and current tactics. You will also walk away from this panel with an understanding that there are no boxed training programs as each corporation s culture and environment determine the factors that are needed to tailor a program accordingly, especially while not interrupting the workflow of customer experience in the hospitality/gaming industry. 2

3 Monday, April 30 th General Session 11:45-12:45 PM How to Tailor an Insider Threat Program to Protect Your Institution How to evaluate your organization s environment, culture and population to create a successful insider threat program. Preventing an emergency: eliminate as many risk factors as possible that could trigger an act of terror. 12:45-1:45 PM Lunch 1:45-2:15 PM Best Practices & Proactive Approaches to Avoiding Workplace Violence Recent incidents around the world drastically illustrate that no one is immune to the possibility of an attack. Conducting a violence risk assessment: what are the latest tools available to corporate security professionals to evaluate the risk of violence in the workplace? What to look for psychologically: preventing, identifying and reacting to the signs of a potential threat. Is your organization management trained to identify behavioral concerns in employees which could lead them to conduct an act of violence in the workplace? Is it the responsibility of the company to prepare its employees how to act in the event of an emergency? Do you have a violence prevention program in place? This panel will go over the importance of making sure that your organization s personnel understand the protocol to increase their chance of survival in the event of an active shooter or similar threat. 2:15-3:15 PM Security Directors & Managers: Do you have the Budget you Need for Satisfactory Security? With the growing number of active shooter events, it s important to stress to senior management why security needs a sufficient budget to provide education to employees and advanced technology to prevent an act of terror from occurring. How to sell your security program to senior management: learn how to perfect your selling skills in order to obtain a budget that will allow you to heighten the security in your organization. Budget for security programs or drill like activities to ensure employers can handle and dismiss dangerous situations. 3

4 Monday, April 30 th 3:15-3:45 PM Afternoon Break 3:45-4:30 PM How a Positive Workplace Environment Can Prevent Workplace Violence It s all about relationships: a positive workplace will generate internal positivity; this leads to a great workforce. Studies show that people who enjoy their jobs live happier lives. These people radiate positivity, diminishing any violence or negativity in the workplace. An imperative way to effectively deal with workplace violence is to find the root causes and the signs of the violence. 4:30 PM Day 1 Concludes 4

5 7:30-8:30 AM Tuesday, May 1 st Registration & Breakfast 8:30-9:30 AM Pre-screening and Background Checks What are your organization s legal rights when requiring background checks or pre-screenings? Are background checks part of your organization s on-boarding/hiring process? Many organizations have initiated the use of personality assessments as a tool to maintain a positive workplace; what assessments are available, what can an organization learn from a personality assessment and how accurate are they? 9:30-10:30 AM What is the Best Way to Substantially Decrease Your Legal Liability if an Incident, Such as an Active Shooter, Was to Happen? Know your rights: abide to OSHA s rules and regulations to reduce violations. Legal environment of business: assume all potential employers understand the legalities within a company to dismiss potential OSHA infractions. Enroll into a course where legalities of a workforce are discussed including discrimination, harassment and human resources processes. Does your company have prevention strategies in place to ensure the safety of your staff? Does your company have a termination protocol? Risk management: what protocols do I have to have in place to prevent a lawsuit? Your liability is to protect your employees do you have the proper employee training and equipment to diffuse an act of violence in your organization? 10:30-11:00 AM Morning Break General Session 11:00-12:00 PM Understanding the Importance of Involving Security Professionals in the Design & Construction of Your Property With the hospitality industry constantly changing to meet the needs of clientele, has your organization also taken the same view on security? Be sure to know the area in which creation is occurring; location can determine what added measures need to be considered and secured. Consider and create security detail within construction plans to eliminate fear from the public and potential employers. Allow for stakeholder s opinions throughout the project timeline in construction design to ensure a smooth transition. 5

6 12:00-1:00 PM Tuesday, May 1 st Lunch 1:00-2:00 PM Armed Security Training With increasing numbers of active shooter and terrorist threats, armed security and/or armed personnel are becoming an essential element of modern-day security. Does your organization allow security personnel to carry firearms on the premise? Is there a policy in place to reduce the liability for institutions or individuals carrying a firearm? What qualifies an individual to safely carry a firearm and potentially aid in a response? This panel will cover a full spectrum and educate participants in the proper procedures to take to help ensure the safety of their employees while greatly reducing their liability. 2:00-2:30 PM Addressing the Act at Hand: How to Respond to the Public s Reaction of an Incident via Social Media Today the world is at our fingertips, and terrorist attacks occurring around the world are posted online within seconds. Learn how to portray your company in a professional manner by addressing the public calmly after a devastating event. What is the appropriate timeline your organization should follow to respond to a situation, and how frequently should you provide updates in order to connect with the public and dismiss guarded thoughts? How much information should be given at the appropriate time to not negatively affect business operations? 2:30-3:30 PM Corporate Emergency Medicine: If protocols fail to prevent an incident, are your employees prepared to save themselves and others until EMS arrive? Go above and beyond when adhering to OSHA s national standards by training employees to save themselves and their coworkers with Emergency Medicine skills. Eliminate deaths and serious injuries by having knowledgeable employees who can assert various situations and the care that needs to be provided. Knowing how to use a First Aid Kit is one thing, knowing how to dismiss a situation with readily accessible resources is another. This panel will help explain how simple everyday objects can save lives. This vital panel will not only strengthen office operations and its safety but will leave potential victims protected and thankful for their workplace. 6

7 3:30-4:00 PM Tuesday, May 1 st How Do You Help Your Employees to Recover Not Just Physically but Mentally & Emotionally After an Incident? Managing victim fear: how mental health professionals might be necessary to aid in employee recovery after an act of violence occurs in the workplace. Make sure employees are prepared for anything that can occur in a workplace by hiring a professional to help with different stages and situations within a company. Provide support by holding meetings with executives and those injured, altering the workplace s interior to diminish negative memories and allowing a leave of absence to recover. 4:00-5:00 PM In the Wake of the Recent Bombing in Manchester, What Steps Can You Take to Help Ensure Your Live Entertainment is Secure? We all dislike waiting on the long lines to go through airport security; however, it ensures our safety and those around us. Similar procedures should be put in place at large events. This panel will go over the latest technologies and research available to ensure your patrons have a safe time and enjoy the event. Borders should be made at major events and those permitted to enter should be searched. 5:00 PM Conference Concludes 7