Post-Audit Survey Results - Security. Survey Description

Transcription

1 Post-Audit Survey Results - Survey Description Following CAA audits participants are given the opportunity to provide feedback in the form of post audit surveys. Each survey targets three areas of CAA safety audits: a) Fairness and reasonableness; b) Efficiency; and c) Effectiveness (with special regard to their effectiveness at identifying and targeting the particular risks facing the subject of each audit). This document presents the results of the post audit surveys undertaken in the aviation security sector. The time period for the data ranges from the beginning of 2015 to the end of Response Data Please indicate the relevant CAA certificate that your organisation holds: Part 108 air operator security programme - for part 119 operation 23.23% 59 Part 108 air operator security programme - for part 129 operation 14.96% 38 Part 109 regulated air cargo agent 48.43% 123 Part 139 aerodromes 5.51% 14 Part 140 aviation security service operation 3.94% 10 Other (please specify) 3.94% 10 What is your role(s) in the organisation? CEO 17.62% 46 Operations manager 32.57% 85 Quality assurance manager 13.79% 36 Other senior person 26.44% 69 Other staff member 9.58% 25 What is the size of your organisation? Answered 261 Skipped 0 5 or fewer people employed 12.26% people employed 22.61% people employed 18.01% 47 More than 50 people employed 47.13% 123 Answered 261 Skipped 0 Answered 254 Skipped 7

2 Survey Results Fairness and Reasonableness Thinking back to your last CAA audit, to what extent do you believe you and your staff were treated fairly and professionally over the course of the audit? 86.27% Very fairly and professionally 13.33% Fairly and professionally 0.39% Somewhat unfairly and unprofessionally Very unfairly and unprofessionally on the fairness and professionalism of the CAA staff involved 7 6 To what extent did the CAA staff provide you with clear reasoning and relevant evidence for the conclusions they reached over the course of the audit? 61.18% % 2 Extensive Sufficient reasoning and reasoning and evidence provided evidence provided 0.39% 0.39% Little reasoning and evidence provided Very little/no reasoning and evidence provided on the reasoning and evidence that was provided

3 Survey Results Efficiency 8 7 To what extent do you think the CAA staff operated efficiently during the audit, with regard to the time the audit took and the material that was covered? 71.15% % 2 1 very efficiently efficiently 0.4 inefficiently very inefficiently on the efficiency of the audit To what extent do think the audit had been well by the CAA staff involved? 82.61% It was very well 16.21% It was fairly well 0.79% 0.4 It was poorly It was very poorly on the planning and organisation of the audit

4 Survey Results Effectiveness To what extent do you believe the scope of the CAA's audit of your operation accurately targeted the main risks your operation faced at the time of the audit? 64.92% 33.47% Very accurately Quite accurately Quite inaccurately 0.81% 0.81% It was completely off the mark on how accurate the scope of the audit targeted the risks During the audit, how thoroughly do you feel the CAA staff assessed your compliance with the Civil Aviation rules and your security programme in the areas they said they would be looking at? 79.44% 18.95% Very thoroughly Quite thoroughly 1.21% 0.4 Not very thoroughly Not thoroughly at all on how thoroughly compliance was assessed

5 6 5 4 To what extent do you feel the audit has improved the of your organization in complying with its rule requirements? 38.06% 52.23% 2 Greatly improved Somewhat improved 6.48% No worsened 3.24% on security resulting from the audit Turning to the New Zealand aviation security as a whole, to what extent do you feel that CAA audits improve the security of the system generally? 48.39% is greatly improved 46.37% is somewhat improved 1.61% No security is worsened 3.63% on aviation security from CAA auditing