Level 4 Diploma (QCF) - Mandatory Units. Learners must complete ALL units within this section

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2 Level 4 Diploma (QCF) - Mandatory Units Learners must complete ALL units within this section

3 Community Development - Level 4 Diploma (QCF) Community Development Values (Mandatory) After successfully completing this unit, the learner will: 1. Understand the relationship between values and activities 2. Understand why values are integral to activities 3. Understand the concept of community empowerment in the context of values 4. Understand how to review and develop own value system in relation to values In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The assessment criteria describe the level of achievement required to meet the learning outcomes. The learner will: Assessment Criteria To achieve a PASS grade the evidence must show that the learner can: To achieve a MERIT grade the evidence must show that, in addition to the pass criteria, To achieve a DISTINCTION grade the evidence must show that, in addition to the pass and merit criteria, 1. Understand the relationship between community development values and activities 1.1 the set of values that typically underpin community development 1.2 Explain why it is important that is based on a specific set of values 1.3 Compare different projects in terms of the extent to which this set of values are promoted 1.4 Evaluate the extent to which this set of values reflects vision, strategy and policy clearly and in detail the set of values relevant to CD, identifying key points, with ability to interpret underlying concepts as well as demonstrating clear and structured argument comprehensively the set of values relevant to CD, demonstrating an ability to interpret underlying concepts and exercise critical judgement and wellstructured argument 1.5 the challenges involved in ensuring that the agreed values are put into practice Define clearly and in detail the challenges involved, showing an analysis that is related to practical examples that exemplify some of the complexities of the issues Examine the challenges in a way that shows detailed and thoughtful analysis and demonstrates the complexity of potential issues in a wide variety of CD contexts

4 2. Understand why values are integral to community development activities 2.1 the key stages and working practices involved in a process 2.2 Explain how community development values may be integral to the working practices the scope and requirements of the CD professional activity clearly and comprehensively showing analysis of underlying principles and practice. comprehensively the scope of CD as a professional activity with a clear analysis of underlying principles and practice as well as its critical and contextual dimensions 2.3 Assess how divided or conflicting loyalties might affect community development work and relationships several contexts in which conflicts of interest or conflicting loyalties may be apparent in ways that exemplify some of the problems that may emerge comprehensively a variety of situations in which conflicting loyalties may pose problems in ways that show thoughtfulness and insight into the issues 2.4 Evaluate the knowledge, skills and behaviours required of practitioners in order to ensure that values and processes are integrated 3. Understand the concept of community empowerment in the context of community development values 3.1 Compare different definitions of community empowerment Compare a range of definitions from a variety of sources while accurately appraising their relevance and value to the concept of community empowerment Compare an extensive range of definitions, accurately appraising their relevance and value to community empowerment and providing thoughtful and insightful analysis 3.2 the structure, scope and features of different community empowerment projects 3.3 Explain why community empowerment as a value is important to the notion of 3.4 Evaluate the opportunities and threats that may be inherent in community empowerment projects 4. Understand how to review and develop own value system in relation to community development values 4.1 Explain why reflective practice is critical to own development in community development Consider the usefulness and appropriateness of different explanations about the value of reflective practice to professional practice, drawing on a variety of sources Consider the usefulness and appropriateness of various explanations in ways that are thought provoking and justify the importance and personal value of reflective practice 4.2 Compare own beliefs and value system to those that underpin community development 4.3 Assess the implications of any disparities between own value system and that of

5 Community Development - Level 4 Diploma (QCF) Community Health and Disease Management (Mandatory) After successfully completing this unit, the learner will: 1. Understand the development and purposes of community health 2. Understand the importance of controlling communicable diseases 3. Understand the legislative framework for the provision of community health 4. Understand the effectiveness of community health provision in own communities In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The assessment criteria describe the level of achievement required to meet the learning outcomes. The learner will: Assessment Criteria To achieve a PASS grade the evidence must show that the learner can: To achieve a MERIT grade the evidence must show that, in addition to the pass criteria, To achieve a DISTINCTION grade the evidence must show that, in addition to the pass and merit criteria, 1. Understand the development and purposes of community health 1.1 Summarise the historical developments in approaches to community health 1.2 Explain which and how global organisations are responsible for tracking community health and diseases Describe in detail historical developments, including those that are less well known, and analyse clearly how these have impacted on the health of communities Summarise comprehensively historical developments, showing cogent analysis of interrelationships, while demonstrating in-depth knowledge and synthesis of information 1.3 Explain the key purposes and aims of current community health interventions 1.4 the interdisciplinary approaches and subfields involved in community health Explain clearly and in detail a range of purposes and aims of a variety of different types of community health interventions Explain the purposes and aims of a wide range of community health interventions in multiple contexts and settings, in a way that illustrates insightful and extensive knowledge of the sector

6 2. Understand the importance of controlling communicable diseases 2.1 Summarise the worldwide distribution patterns of diseases Draw on statistical information taken from different sources to make comparisons and draw appropriate and valid conclusions about worldwide distribution patterns statistical data from multiple sources to extrapolate links between disease patterns and their locations, paying close attention to the validity and reliability of the data 2.2 Explain the impact of these diseases on global communities 2.3 Explain the factors that affect the transmission of diseases in own geographical area 2.4 Assess methods used for treating, controlling and preventing communicable diseases Articulate a distinction between treating, controlling and preventing communicable diseases and evaluate the value of a wide variety of methods and diseases Evaluate the interrelationships between treating, controlling and preventing communicable diseases in relation to a wide variety of diseases in different contexts or settings 3. Understand the legislative framework for the provision of community health 3.1 Assess the different types of legislation that affect the provision of health and care in own country 3.2 Assess the role of regulatory bodies in ensuring compliance with legislation 3.3 Evaluate the legal rights of access to community health care Evaluate in detail common and obscure legal rights of access in relation to individuals and specific groups, drawing on research taken from a variety of sources Evaluate comprehensively common and obscure legal rights of access based on in-depth case studies of individuals and groups, synthesising diverse information from a wide range of sources to provide insightful ideas 4. Understand the effectiveness of community health provision in own communities 4.1 Assess the effectiveness of local provision of community health in relation to meeting different needs Articulate a distinction between the degrees of effectiveness of different aspects of community health in relation to diverse needs in a variety of local settings Evaluate the effectiveness of different aspects of local community health provision, based on indepth examination of the diverse needs of different individuals in a wide range of settings and contexts 4.2 Evaluate the overall effectiveness of managing disease in own geographical area 4.3 Identify potential solutions to enhance the effectiveness of disease management in the community

7 Community Development - Level 4 Diploma (QCF) Understanding Poverty in Communities (Mandatory) After successfully completing this unit, the learner will: 1. Understand the concept of poverty 2. Understand the key trends in global and national poverty 3. Understand the effects of poverty in a particular community 4. Understand practical ways of reducing poverty and its effects 5. Understand Government Strategies on poverty In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The assessment criteria describe the level of achievement required to meet the learning outcomes. The learner will: Assessment Criteria To achieve a PASS grade the evidence must show that the learner can: To achieve a MERIT grade the evidence must show that, in addition to the pass criteria, To achieve a DISTINCTION grade the evidence must show that, in addition to the pass and merit criteria, 1. Understand the concept of poverty 1.1 Distinguish between relative and absolute poverty 1.2 Explain why definitions of poverty may differ according to the society in which an individual lives clearly and in detail definitions taken from a range of different sources, appraising the link between poverty and the societies in which people live diverse definitions from a wide range of authoritative or academic sources, critically appraising the importance and significance of the link between poverty and societies 1.3 Explain the relationship between poverty and social exclusion clearly and in detail a wide range of conceptual links which elucidate both the broadness and narrowness of each concept diverse and more complex interrelationships between each concept, showing critical judgement and well-structured argument 1.4 Explain what is meant by the low income threshold 2. Understand the key trends in global and national poverty 2.1 Describe the different ways in which global poverty is measured

8 2.2 key statistical trends in poverty both nationally and internationally 2.3 Explain how prevalence of poverty in own country compares with that internationally Draw on statistical information taken from different sources to make comparisons and draw appropriate and valid conclusions about worldwide trends a wide range of information about global prevalence, making comparative judgements to demonstrate important insights into aspects of poverty in own country statistical data from multiple sources to extrapolate links between trends and their locations, paying close attention to the validity and reliability of the data information about global prevalence from multiple sources, paying critical attention to the validity and reliability of data to make critical and justified judgements about poverty in own country 3. Understand the effects of poverty in a particular community 3.1 Summarise the range of distinguishing factors for living in poverty within a specified community 3.2 Explain the ways in which different groups of people are particularly vulnerable to poverty in that community clearly and in detail a wide variety of aspects of vulnerability, whilst drawing important conclusions about the particular impacts in relation to different groups of people multiple aspects of vulnerability, drawing on information from a wide variety of sources to make critical and informed conclusions about importance and significance of impacts for diverse groups of people 4. Understand practical ways of reducing poverty and its effects 3.3 Explain the effects of the poverty cycle that people in that community may be experiencing 4.1 Summarise different ways in which personal income can be increased thereby reducing poverty levels 4.2 Compare the approaches taken to improving living conditions in different communities 4.3 Explain the relationship between improving access to education and reducing poverty 4.4 Assess the strengths and weaknesses of a project which aims to improve access to health for impoverished people Examine clearly and in detail the relationships between increasing income and reducing poverty, whilst interpreting underlying concepts using clear and structured arguments Examine comprehensively the relationships between increasing income and reducing poverty, whilst interpreting underlying concepts, making critical judgements and using well-structured arguments

9 5. Understand Government Strategies on poverty 5.1 Compare and contrast the approaches taken by different governments for reducing global poverty 5.2 the effectiveness of a particular government strategy on poverty Evaluate a range of different government strategies, drawing on research taken from a variety of sources, and making important observations about the potential influence of party politics or political ideologies Evaluate comprehensively a range of diverse government strategies, drawing on extensive research, whilst drawing insightful conclusions about the negative and positive influences of party politics or political ideologies

10 Community Development - Level 4 Diploma (QCF) Supporting the Vulnerable in Communities (Mandatory) After successfully completing this unit, the learner will: 1. Understand vulnerability and associated community support organisations 2. Understand the legislative framework and related issues for protecting vulnerable people 3. Understand working practices for supporting vulnerable groups in communities In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The assessment criteria describe the level of achievement required to meet the learning outcomes. The learner will: Assessment Criteria To achieve a PASS grade the evidence must show that the learner can: To achieve a MERIT grade the evidence must show that, in addition to the pass criteria, To achieve a DISTINCTION grade the evidence must show that, in addition to the pass and merit criteria, 1. Understand vulnerability and associated community support organisations 1.1 Explain definitions of vulnerability in relation to people in communities Define clearly and in detail different meanings of vulnerability, showing an analysis that is related to specific examples that exemplify the meaning Examine a wide range of definitions, showing detailed and thoughtful analysis that demonstrates subtleties and complexities of meaning in relation to different groups of people in communities 1.2 Explain which groups of people in communities might be recognised as vulnerable 1.3 Describe the types of organisations, professional practitioners and multiagency partnerships that are available to support vulnerable people 1.4 Explain how vulnerable people are referred to relevant organisations clearly and in detail diverse groups, using relevant research, differing perspectives and specific examples to elucidate depth and breadth of knowledge comprehensively diverse groups in a variety of community settings, demonstrating an ability to interpret underlying concepts and exercise critical judgement and wellstructured arguments 2. Understand the legislative framework and related issues for protecting vulnerable people 2.1 Summarise the laws which aim to protect vulnerable people including relevant international agreements and conventions

11 2.2 Compare and contrast various safeguarding procedures and health and safety policies, which are used by organisations to protect vulnerable people 2.3 Explain the type of ethical issues and dilemmas that might arise when working to support vulnerable people in communities 2.4 Explain how such issues might be addressed, in line with relevant legislation, policies and procedures the scope and requirements of safeguarding procedures and health and safety policies, clearly and comprehensively showing consideration of underlying principles and practice several contexts in which diverse types of ethical issues and dilemmas may be apparent in different types of roles or work settings comprehensively the scope of safeguarding procedures and health and safety policies, showing informed consideration of underlying principles and practice as well as contextual dimensions comprehensively a variety of situations in which complex ethical issues and dilemmas may result in difficult or compromising judgements to be made 3. Understand working practices for supporting vulnerable groups in communities 3.1 Summarise the methods used to identify vulnerable people including relevant warning signs Compare a range of methods from a variety of sources while accurately appraising their relevance and value to identifying vulnerable people Compare comprehensively a range of methods, accurately appraising their relevance and value to identifying vulnerable people and providing thoughtful and insightful analysis 3.2 Explain the methods used to assess the needs of vulnerable people 3.3 Compare examples of different interventions and initiatives that are used to support vulnerable people. 3.4 Explain how vulnerable people can be empowered 3.5 Explain the specific care values that apply to working with vulnerable people

12 Level 4 Diploma (QCF) - Optional Units Learners must complete ONE unit from within this section

13 Community Development - Level 4 Diploma (QCF) Sociology and the Community (Optional) After successfully completing this unit, the learner will: 1. Understand theoretical concepts of and relationship between sociology and community 2. Understand the issues affecting 3. Understand the function of organisations 4. Understand the legal frameworks for In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The assessment criteria describe the level of achievement required to meet the learning outcomes. The learner will: Assessment Criteria To achieve a PASS grade the evidence must show that the learner can: To achieve a MERIT grade the evidence must show that, in addition to the pass criteria, To achieve a DISTINCTION grade the evidence must show that, in addition to the pass and merit criteria, 1. Understand theoretical concepts of and relationship between sociology and community 1.1 Differentiate between the terms sociology and community 1.2 Summarise the main historical developments in social theories Summarise developments through the use of information obtained from a variety of sources, whilst accurately appraising the importance and significance of the relationship between historical context and social theory Summarise developments through the use of extensive research, whilst providing thoughtful insights into the interrelationships between historical context and social theories 1.3 Describe a range of important sociology concepts 1.4 Compare and contrast the sociological approaches to the concept of community 1.5 Explain different conceptual theories of community 1.6 Assess the effect of social change on communities in own locality Define clearly and in detail the effects of social change, showing analysis that relates to practical examples and illustrating the complexities involved Examine subtle and overt effects of social change, linking elements of social change theories to practical examples in own community

14 2. Understand the issues affecting community development 2.1 Summarise the range of issues that can affect 2.2 Assess the key factors that enable people to build communities 2.3 Summarise the community development needs of a specific community a wide range of factors clearly and comprehensively, showing a thorough understanding of how and why they enable people to build communities citing specific examples comprehensively a wide range of conflicting and complex factors, showing insightful understanding of how and why they enable people to build communities in multiple contexts or settings 3. Understand the function of community development organisations 3.1 Describe the type of public, private and charitable organisations that are involved in in own location 3.2 Compare and contrast the roles and functions of a variety of community development organisations 3.3 Assess how community development organisations can make a significant impact within communities Compare a range of roles and functions in detail across different types of organisations, illustrating an ability to analyse underlying influences Compare an extensive range of roles and functions across a wide range of organisations, accurately appraising inter-relationships and providing thoughtful and insightful analysis 4. Understand the legal frameworks for 4.1 Describe the legislation and policies that govern locally and internationally 4.2 Assess the impact of legislation and policies on organisations, including any consequences of non-compliance impacts across a wide range of legislation and policies, drawing from a range of sources in ways that exemplify the compliance problems that can occur comprehensively the impacts of legislation and policies on CD organisations, with extensive research, using critical judgements and wellconstructed arguments about compliance issues

15 Community Development - Level 4 Diploma (QCF) Community Development and the International Environment (Optional) After successfully completing this unit, the learner will: 1. Understand the nature and functions of international 2. Understand the principles, issues and trends in international 3. Understand the importance of international legislation In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The assessment criteria describe the level of achievement required to meet the learning outcomes. The learner will: Assessment Criteria To achieve a PASS grade the evidence must show that the learner can: To achieve a MERIT grade the evidence must show that, in addition to the pass criteria, To achieve a DISTINCTION grade the evidence must show that, in addition to the pass and merit criteria, 1. Understand the nature and functions of international community development 1.1 Summarise the main historical developments in national and international 1.2 Describe the types of public, private and nongovernmental organisations (NGOs) that are involved in international community development 1.3 Compare and contrast the roles and functions of a variety of international organisations involved in Compare in detail a range of roles and functions across different types of organisations, illustrating an ability to analyse underlying inter-relationships and influences Compare an extensive range of roles and functions across multiple organisations, accurately appraising interrelationships and providing thoughtful and insightful analysis 2. Understand the principles, issues and trends in international 2.1 Compare and contrast the mission statements or aims of national and international community development organisations 2.2 Summarise the principles and ethics that typically underpin international Summarise clearly principles and ethics through research from a variety of sources, whilst accurately appraising their importance or significance in specific examples Summarise principles and ethics through the use of extensive research, whilst providing thoughtful insights into their importance or significance using a range of examples to illustrate findings

16 2.3 the issues and themes that underpin the projects and campaigns promoted by international development organisations in different continents 2.4 Compare the emerging trends in international in own country with those in other continents Compare in detail emerging trends in a variety of contexts, whilst accurately appraising their relevance and value to in own country Compare an extensive range of emerging trends in wide and diverse contests, accurately appraising their relevance and value, while providing thoughtful and insightful analysis 3. Understand the importance of international community development legislation 3.1 Describe the key international laws, treaties or agreements that govern community development 3.2 the approach taken to compliance with international development legislation in a particular country 3.3 Assess the impact that legislation has on international community development organisations, including the consequences of noncompliance in detail the impact of a wide range of legislation and policies, drawing from a range of sources in ways that exemplify the compliance problems that can occur comprehensively the impact of a wide range of legislation, drawing on extensive research from a wide variety of sources, using critical judgements and well-constructed arguments about compliance issues 3.4 Evaluate how a specific international organisation s mission, ethics and values are influenced by the relevant legislation and policies

17 Community Development - Level 4 Diploma (QCF) Community Development Campaigns and Promotions (Optional) After successfully completing this unit, the learner will: 1. Understand campaigns and promotions 2. Understand activities 3. Know how to plan a campaign or promotion 4. Know how to implement and review campaign or promotion activities In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The assessment criteria describe the level of achievement required to meet the learning outcomes. The learner will: Assessment Criteria To achieve a PASS grade the evidence must show that the learner can: To achieve a MERIT grade the evidence must show that, in addition to the pass criteria, To achieve a DISTINCTION grade the evidence must show that, in addition to the pass and merit criteria, 1. Understand community development campaigns and promotions 1.1 Summarise the scope and nature of community development campaigns and promotions locally and internationally 1.2 Explain the roles of organisations involved in campaigns and promotions 1.3 Explain the influences which can impact on campaigns and promotions Define clearly and in detail a broad range of influences, interpreting underlying issues for campaigns and promotions, whilst also demonstrating clear and structured argument Examine comprehensively a wide range of influences, while assessing the importance and significance of underlying issues for campaigns and promotions, with critical judgement and wellstructured argument 1.4 Explain the current priorities and future challenges of community development activities in own locality Define clearly and in detail the priorities and challenges involved, showing analysis of practical examples that exemplify some of the complexities of the issues Examine the priorities and challenges in a way that shows detailed and thoughtful analysis and demonstrates the complexity of issues in a wide variety of contexts 2. Understand community development activities 2.1 Compare and contrast different models of campaigns and promotions 2.2 Summarise the approach taken in a selected campaign or promotion

18 2.3 Explain how the outcomes of the selected activity can be measured 2.4 Assess the actual or potential impact of this activity actual and potential impacts, drawing from a range of sources in ways that exemplify some of the complexities involved in CD activities comprehensively actual and potential impacts drawing on extensive research from a wide variety of sources, with critical judgements and well-constructed arguments 3. Know how to plan a campaign or promotion 3.1 Explain why a relevant issue may be suitable to campaign or promote within own locality 3.2 Assess how relevant people or organisations may have the power to influence or assist with the campaign or promotion 3.3 Justify suitable methods and techniques for the campaign or promotion Examine in detail the nature and level of influence of individuals and organisations, whilst clearly evaluating their importance and significance to the relevant activities Critically examine the dynamics of power and influence, illustrating the tactical and strategic approaches taken by individuals and organisations to influence campaigns or promotions 3.4 Devise an action plan that would deliver the campaign or promotion Provide clear and logical steps to achieving relevant aims, illustrating attention to detail, careful planning and practical strategies. Provide meticulous planning and timing, using well thought out strategies which align with the aims, objectives and values of the campaign or promotion 4. Know how to implement and review campaign or promotion activities 4.1 Explain how to implement a campaign or promotion within a local community 4.2 Explain the methods that can be used to measure the impact of the campaign or promotion 4.3 Assess the methods that could be used to evaluate the campaign or promotion Define clearly and in detail a wide range of suitable and appropriate methods, using cogent arguments to justify choices Define clearly and comprehensively a wide range of suitable and appropriate methods, illustrating detailed research and critical judgement to justify the choices made

19 Community Development - Level 4 Diploma (QCF) Community Development Work Opportunities (Optional) After successfully completing this unit, the learner will: 1. Understand the scope for work opportunities in 2. Understand the role and responsibilities of workers 3. Know how to plan to secure work opportunities in In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The assessment criteria describe the level of achievement required to meet the learning outcomes. The learner will: Assessment Criteria To achieve a PASS grade the evidence must show that the learner can: To achieve a MERIT grade the evidence must show that, in addition to the pass criteria, To achieve a DISTINCTION grade the evidence must show that, in addition to the pass and merit criteria, 1. Understand the scope for work opportunities in 1.1 Summarise the different types of local, national and international organisations that offer work opportunities 1.2 Summarise the range of paid employment and volunteering opportunities available 1.3 Assess the knowledge, skills and qualifications required to succeed in securing work opportunities in in detail a wide range of diverse paid and unpaid opportunities, drawing accurate and valid conclusions comprehensively a wide range of diverse paid and unpaid opportunities locally, nationally and internationally, based on research from multiple sources, making valid and insightful conclusions 2. Understand the role and responsibilities of workers 2.1 Explain the roles and responsibilities of workers in a variety of situations the scope and requirements of the CD professional activity clearly and comprehensively, drawing on research from a wide variety of sources comprehensively the scope and requirements of the CD professional activity, drawing on extensive research and citing local, national and international examples 2.2 the personal qualities required to succeed in a variety of roles critically and in depth the obvious and more unusual personal qualities required across diverse roles and settings Reflect critically on the personal qualities required in diverse local, national and international roles, showing thoughtful

20 insights into the importance of and interrelationships between different characteristics/traits 3. Know how to plan to secure work opportunities in community development 3.1 Summarise own knowledge, skills, qualifications and qualities relevant to 3.2 Evaluate own strengths and weaknesses for securing work opportunities in 3.3 the factors that need to be taken into account when developing an action plan to secure work opportunities in critically and in depth across all stages involved, drawing on extensive research of different approaches to or models of career action planning critically and in depth across all stages involved, showing how to apply different approaches or models to illustrate own extensive career action planning

21 Level 5 Diploma (QCF) - Mandatory Units Learners must complete ALL units within this section

22 Community Development - Level 5 Diploma (QCF) Business Planning and Practice for Community Organisations (Mandatory) After successfully completing this unit, the learner will: 1. Understand business planning principles and techniques for community organisations 2. Understand financial management principles and processes for community organisations 3. Understand business practice and its relationship with business planning 4. Understand the significance of maintaining positive business relationships and communications 5. Understand how marketing supports community organisations In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The assessment criteria describe the level of achievement required to meet the learning outcomes. The learner will: Assessment Criteria To achieve a PASS grade the evidence must show that the learner can: To achieve a MERIT grade the evidence must show that, in addition to the pass criteria, To achieve a DISTINCTION grade the evidence must show that, in addition to the pass and merit criteria, 1. Understand business planning principles and techniques for community organisations 1.1 Explain the purpose and principles of strategic planning 1.2 the impact of internal and external factors on the business planning process for voluntary and community organisations clearly and in detail the internal and external factors relevant to business planning, identifying key points and interpreting underlying concepts comprehensively the internal and external factors relevant to business planning, while interpreting underlying concepts and exercising critical judgement 1.3 Examine the key components of the strategic business planning process 1.4 Compare the risks and benefits of different business planning tools and techniques for community organisations Define clearly and in detail the risks and benefits of relevant tools and techniques using practical examples to demonstrate a range of different outcomes that may or may not align with community organisations Define comprehensively the risks and benefits of relevant tools and techniques, with a clear assessment of their relevance and alignment with the values and goals of community organisations

23 2. Understand financial management principles and processes for community organisations 2.1 the key principles and processes of financial management clearly and in detail the key principles and process relevant to financial management in CD organisations, interpreting underlying concepts comprehensively the principles and processes relevant to financial planning in CD organisations, interpreting underlying concepts and exercising critical judgement 2.2 Explain different ways in which financial planning and forecasting can help community organisations 2.3 Examine the methods used by community organisations to plan and monitor cash flow 3. Understand business practice and its relationship with business planning 3.1 the key elements that define business practice Define clearly and in detail the key components of business practice Compare and contrast the essential constituents of business practice 3.2 the relationship between business planning and business practice Define clearly and in detail the relationship between business planning and business practice with some examples of the problems that arise when the two are not aligned comprehensively the relationship between business planning and business practice with a clear assessment of the potential problems that can arise in ways that show thoughtfulness and insight 4. Understand the significance of maintaining positive business relationships and communications 4.1 Evaluate different methods and channels that community organisations may use to communicate with clients 4.2 methods that may help community organisations to build and maintain positive business relationships Assess clearly and in detail the effectiveness and appropriateness of methods available to CD organisations that are consistent with building positive relationships comprehensively and extensively methods for building positive business relationships, employing thoughtful analysis and critical judgement 4.3 methods of identifying and ensuring that customer needs continue to be met Assess clearly and in detail the effectiveness of methods of identifying customer needs and for ensuring that these continue to be met comprehensively and extensively methods for identifying customer needs and for ensuring that these continue to be met 5. Understand how marketing supports community organisations 5.1 the role and significance of marketing in promoting the objectives of community organisations clearly and in detail the potential role and significance of marketing in promoting the objectives of community organisations, while assessing some of the pitfalls that can arise comprehensively a variety of situations in which marketing plays a role in promoting the objectives of community organisations, in ways that show thoughtfulness and insight into the issues

24 5.2 traditional and contemporary marketing tools which support strategic marketing clearly and in detail the appropriateness and effectiveness of traditional and contemporary marketing tools which assist the strategic marketing process comprehensively a range of traditional and contemporary marketing tools which assist the strategic marketing process, employing thoughtful analysis and critical judgement 5.3 Explain how marketing may benefit a community organisation by providing and communicating a brand for its services or products

25 Community Development - Level 5 Diploma (QCF) Conflict Resolution and Community Campaigning (Mandatory) After successfully completing this unit, the learner will: 1. Understand potential causes and implications of conflict within communities 2. Understand responses and solutions to conflict within communities 3. Understand the significance for campaigning of effective community relationships 4. Understand campaign methods and techniques In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The assessment criteria describe the level of achievement required to meet the learning outcomes. The learner will: Assessment Criteria To achieve a PASS grade the evidence must show that the learner can: To achieve a MERIT grade the evidence must show that, in addition to the pass criteria, To achieve a DISTINCTION grade the evidence must show that, in addition to the pass and merit criteria, 1. Understand potential causes and implications of conflict with communities 1.1 common causes of conflicts within communities and wider society in detail and compare the common causes of conflicts within communities and in wider society comprehensively the common causes of conflicts within communities and wider society, while interpreting underlying concepts and identifying common themes 1.2 Assess the extent to which decisions made by others can lead to conflicts 1.3 Evaluate the impact of conflict situations on group cohesion 2. Understand responses and solutions to conflict within communities 2.1 Examine common responses to conflict situations 2.2 Compare different approaches to conflict analysis and resolution Compare a range of approaches from a variety of sources, while accurately appraising their relevance and value Compare an extensive range of approaches, accurately appraising their relevance and value, providing thoughtful and insightful analysis 2.3 Assess the sources of mediation support available to individuals, communities and practitioners

26 3. Understand the significance for campaigning of effective community relationships 4. Understand the campaign methods and techniques 2.4 Examine the use of compromise and negotiation as means of resolving conflict within communities 3.1 Assess the importance of collective resolution of conflicts or differences that develop during a campaign 3.2 the use of strategic alliances within communities for building support 3.3 Explain the importance of using individuals skills, knowledge and experiences when planning a campaign 4.1 Evaluate models and techniques for collective approaches to a community based campaign 4.2 Assess the most effective methods of involving individuals and groups to raise awareness of community issues Assess in detail the importance of collective resolution of conflicts or differences that develop during a campaign, identifying some of the consequences if issues are not resolved Assess in detail the most effective methods of involving individuals and groups to raise awareness of community issues, comparing the relative benefits of each method Assess comprehensively the extent to which the collective resolution of conflicts or differences is important, exercising critical judgement and well-structured argument Assess comprehensively the most effective methods of involving individuals and groups to raise awareness of community issues, in ways that show thoughtfulness and insight into the issues 4.3 the factors involved when choosing methods of publicity to promote specific campaigns 4.4 Explain how to gain support for a campaign, taking account of national and local political systems and structures clearly and in detail the factors to be taken into account when choosing methods of publicity to promote specific campaigns, while assessing some of the pitfalls that may arise comprehensively the factors to be taken into account when choosing methods of publicity to promote specific campaigns, employing thoughtful analysis and critical judgement

27 Community Development - Level 5 Diploma (QCF) Humanitarian Aid and Crisis Management (Mandatory) After successfully completing this unit, the learner will: 1. Understand the principles and role of humanitarian aid 2. Understand how humanitarian aid is funded 3. Understand the principles of crisis management 4. Understand relationships between humanitarian aid, crisis management and risk assessment 5. Understand the role of individuals and organisations in responding to a crisis In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The assessment criteria describe the level of achievement required to meet the learning outcomes. The learner will: Assessment Criteria To achieve a PASS grade the evidence must show that the learner can: To achieve a MERIT grade the evidence must show that, in addition to the pass criteria, To achieve a DISTINCTION grade the evidence must show that, in addition to the pass and merit criteria, 1. Understand the principles and role of humanitarian aid 1.1 the key principles and objectives of humanitarian aid in detail, using different theoretical approaches, the key principles and objectives of humanitarian aid comprehensively, using a range of different theoretical approaches, the key principles and objectives of humanitarian aid, providing thoughtful and insightful analysis 1.2 Compare the different forms of humanitarian aid that may be provided in response to humanitarian crises 1.3 Differentiate between humanitarian aid and development aid 1.4 Evaluate potential implications of both approaches for the countries that are receiving these forms of aid 2. Understand how humanitarian aid is funded 2.1 the different sources and systems of funding for humanitarian aid in detail and compare the different sources and systems of funding for humanitarian aid comprehensively the different sources and systems of funding for humanitarian aid, providing thoughtful and insightful analysis

28 2.2 Assess the risks and benefits of organising funding for humanitarian aid Assess in detail the risks and benefits of organising and coordinating humanitarian aid funding, taking into account different methods Assess comprehensively the risks and benefits of organising and coordinating humanitarian aid funding, exercising critical judgement and well-structured argument 3. Understand the principles of crisis management 3.1 the key elements which define crisis management 3.2 Compare the main categories of humanitarian crisis/disaster within different theoretical frameworks Compare in detail the main categories of humanitarian crisis/disaster according to different theoretical frameworks, highlighting any common themes Compare comprehensively the main categories of humanitarian crisis/disaster, according to different theoretical frameworks, providing thoughtful and insightful analysis 3.3 Evaluate crisis management strategies and responses 4. Understand relationships between humanitarian aid, crisis management and risk assessment 4.1 Examine the interrelationship between crisis management and humanitarian aid Explore in detail the connection and relationship between crisis management and humanitarian aid, in the context of humanitarian disasters Explore comprehensively the connection and relationship between crisis management and humanitarian aid, exercising critical judgement and wellstructured argument 4.2 Explain the significance of risk assessment for crisis management 5. Understand the role of individuals and organisations in responding to a crisis 5.1 Explain the role of charities and non-government organisations in responding to humanitarian crises/disasters 5.2 Examine the types of assistance provided by government organisations following a humanitarian crisis/disaster 5.3 Critically review different types of media response to crises/disasters 5.4 the types of support which may be provided by different communities or individuals following a humanitarian crisis in detail and compare the types of support which may be provided by different communities and individuals following a humanitarian crisis in depth the types of support which may be provided by different communities and individuals following a humanitarian crisis, exercising critical judgement and wellstructured argument

29 Community Development - Level 5 Diploma (QCF) Marketing Principles and Methods for Community Organisations (Mandatory) After successfully completing this unit, the learner will: 1. Understand the principles of marketing 2. Understand marketing methods, tools and techniques 3. Understand the significance of the extended marketing mix for community organisations 4. Understand the significance of marketing planning 5. Understand the principles of branding In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The assessment criteria describe the level of achievement required to meet the learning outcomes. The learner will: Assessment Criteria To achieve a PASS grade the evidence must show that the learner can: To achieve a MERIT grade the evidence must show that, in addition to the pass criteria, To achieve a DISTINCTION grade the evidence must show that, in addition to the pass and merit criteria, 1. Understand the principles of marketing 1.1 the key principles and purposes of marketing 1.2 the relationship between marketing and other functions within an organisation in detail the relationship between marketing and other functions within an organisation, commenting on the possible benefits of these relationships for the organisation comprehensively the relationship between marketing and other functions within an organisation, including the likely benefits of these relationships for the organisation, exercising critical and insightful judgement 1.3 Explain how marketing contributes to the performance of voluntary and community organisations 1.4 Explain the meaning of segmentation, targeting and positioning in the context of marketing for community organisations 2. Understand marketing methods, tools and techniques 2.1 Examine marketing methods, tools and techniques which may be used by community organisations

30 2.2 Assess the effectiveness to community organisations of using marketing methods which are free or involve minimal costs 2.3 the development and use of online marketing methods in detail the development and use of online marketing methods, including some of the benefits of these for organisations comprehensively the development, use and implications of online marketing methods, employing critical judgement and wellstructured argument 3. Understand the significance of the extended marketing mix for community organisations 3.1 Compare the elements of the marketing mix ( the 4ps ) with the extended marketing mix ( the 7Ps ) Compare and contrast in detail the elements of the marketing mix with the extended marketing mix in the context of community organisations Compare and contrast extensively the elements of the marketing mix with the extended marketing mix, providing critical judgement and theoretical insight 3.2 Explain how the extended marketing mix can be applied to marketing for community organisations 4. Understand the significance of marketing planning 4.1 Examine the marketing planning process and the impact of internal and external factors 4.2 Review the essential components and outcomes of a successful marketing plan Review in detail the essential components and outcomes of a successful marketing plan, providing a rationale for decisions reached Review comprehensively the essential components and outcomes of a successful marketing plan, exercising critical and insightful judgement 5. Understand the principles of branding 5.1 the principles and role of branding in the context of community organisations 5.2 the potential risks and benefits of branding for community organisations 5.3 Assess the extent to which branding may be helpful to voluntary and community organisations in detail the potential risks and benefits of branding for community organisations, drawing conclusions about the overall suitability of branding for these organisations comprehensively the potential risks and benefits of branding for community organisations, employing critical judgement and well-structured argument

31 Level 5 Diploma (QCF) - Optional Units Learners must complete ONE unit from within this section

32 Community Development - Level 5 Diploma (QCF) Project Finance and Funding (Optional) After successfully completing this unit, the learner will: 1. Understand the sources of funding for a project 2. Understand how to estimate project costs 3. Explain the significance of a financial plan for a project 4. Understand how to control project finances In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The assessment criteria describe the level of achievement required to meet the learning outcomes. The learner will: Assessment Criteria To achieve a PASS grade the evidence must show that the learner can: To achieve a MERIT grade the evidence must show that, in addition to the pass criteria, To achieve a DISTINCTION grade the evidence must show that, in addition to the pass and merit criteria, 1. Understand the sources of funding for a project 1.1 Compare the sources and availability of internal and external funding available for different types of projects Compare in detail the different sources and availability of internal and external funding available for different types of projects and the possible issues and implications associated with each Compare extensively the different sources and availability of internal and external funding available for different types of projects, and the possible issues and implications associated with each, exercising critical and insightful judgement 1.2 Evaluate the key processes for accessing and securing external funding for such projects 2. Understand how to estimate project costs 2.1 the potential areas of expenditure within a project in detail the potential areas of expenditure within a project and their implications for project management comprehensively, areas of expenditure within a project and their implications for project management, employing critical judgement and wellstructured argument 2.2 Evaluate the most effective methods of producing initial cost estimates for a project 2.3 Differentiate between different types of financial estimates

33 3. Explain the significance of a financial plan for a project 4. Understand how to control project finances 3.1 the essential components within a financial plan 3.2 Assess the extent to which the financial plan should drive or inform the project 3.3 Explain when and how a project financial plan may be revised or changed 4.1 Assess the implications of cash flow to the management of project finances 4.2 methods and tools for managing the cash flow for a project 4.3 Compare the different tools and techniques for determining a project budget 4.4 tools and techniques for controlling and monitoring project costs to ensure overall project expenditure remains within budget in detail the essential components within a financial plan, including an assessment of those which are most pertinent to community organisations Compare in detail the different tools and techniques for determining a project budget, with a clear assessment of the strengths and weaknesses of each comprehensively the essential components within a financial plan, including an assessment of those which are most pertinent to community organisations, exercising critical and insightful judgment Compare comprehensively the different tools and techniques for determining a project budget, with a clear assessment of the strengths and weaknesses of each, showing critical judgement and insight

34 Community Development - Level 5 Diploma (QCF) Legal Support and Protection (Optional) After successfully completing this unit, the learner will: 1. Understand the legislative framework relating to employment 2. Understand human rights legislation 3. Understand the key processes and procedures relating to discrimination 4. Understand the key statutory procedures relating to employment actions 5. Understand the principles of health and safety legislation In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The assessment criteria describe the level of achievement required to meet the learning outcomes. The learner will: Assessment Criteria To achieve a PASS grade the evidence must show that the learner can: To achieve a MERIT grade the evidence must show that, in addition to the pass criteria, To achieve a DISTINCTION grade the evidence must show that, in addition to the pass and merit criteria, the learner can: 1. Understand the legislative framework relating to employment 2. Understand human rights legislation 3. Understand the key processes and procedures relating to discrimination 1.1 the main statutory rights determined by employment status 1.2 Examine key legislation and policies relating to payment of salary, wages and welfare 2.1 Examine fundamental rights covered by human rights legislation 2.2 Explain the types of activity that constitutes a violation in human rights 2.3 Explain how human rights institutions may respond to such violations 3.1 Summarise key elements of equality and antidiscriminatory legislation in detail the main statutory rights which are governed by employment status and what these entail for employees and employers comprehensively the main statutory rights which are governed by employment status and the implications of these for employees and employers, providing thoughtful and insightful analysis 3.2 the actions and activities that should be reviewed when considering whether there may be grounds for discrimination in employment in detail the actions and activities that should be reviewed when considering whether there may be grounds for discrimination in employment, identifying the actions and activities that are most important comprehensively the actions and activities that should be reviewed when considering whether there may be grounds for discrimination in employment, exercising critical judgement and wellstructured argument

35 3.3 Explain the processes and procedures for addressing and resolving cases of discrimination in the workplace 4. Understand the key statutory procedures relating to employment actions 4.1 the different forms of employment proceedings, their jurisdictions and time limits in detail and compare the different forms of employment proceedings and the jurisdictions and time limits involved, including some of the consequences of these comprehensively the different forms of employment proceedings and the jurisdictions and time limits involved, exercising critical judgement and an insight into the implications of each 4.2 the range of options for redress resulting from the potential outcomes of these proceedings in detail and compare and contrast the range of options for redress, resulting from the potential outcomes of the proceedings comprehensively the range of options for redress, resulting from the potential outcomes of the proceedings, providing thoughtful and insightful analysis 4.3 Explain the use of mediation procedures and alternative forms of dispute resolution for cases of workplace discipline and grievance 5. Understand the principles of health and safety legislation 5.1 Summarise the main requirements of health and safety legislation 5.2 Examine the duties and responsibilities of employers to ensure health, safety and welfare in the workplace

36 Community Development - Level 5 Diploma (QCF) Management Information Systems for Community Organisations (Optional) After successfully completing this unit, the learner will: 1. Understand the principles and role of management information systems 2. Understand the risks and benefits of management information systems 3. Understand how management information systems can support community organisations In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The assessment criteria describe the level of achievement required to meet the learning outcomes. The learner will: Assessment Criteria To achieve a PASS grade the evidence must show that the learner can: To achieve a MERIT grade the evidence must show that, in addition to the pass criteria, To achieve a DISTINCTION grade the evidence must show that, in addition to the pass and merit criteria, 1. Understand the principles and role of management information systems 1.1 the role and objectives of management information systems in detail the role and objectives of management information systems, taking account of different theoretical approaches comprehensively the role and objectives of management information systems, providing critical judgement and theoretical insight 1.2 Explain how management information systems can support the long-term plans of community or voluntary organisations 2. Understand the risks and benefits of management information systems 2.1 Evaluate the different types of management information systems 2.2 the potential benefits, risks and challenges of the different types of management information system in detail the potential risks and challenges of different types of management information system, including their implications for community and voluntary organisations comprehensively the potential risks and challenges of different types of management system, including their implications for community and voluntary organisations, with critical judgement and well structured argument 3. Understand how management information systems can support community organisations 2.3 Assess the specific implications of operating a management information system for a community or voluntary organisation 3.1 ways in which management information systems can support different functions within a community and voluntary organisations in detail ways in which, management information systems can support different functions, and the effectiveness of these systems, within a community and voluntary organisation comprehensively ways in which management information systems can support a range of different functions within a community and voluntary organisation, exercising critical and insightful judgement

37 3.2 Evaluate different management information systems which may be of greatest benefit to community organisations 3.3 Review the types of information and data that might be pertinent to the management of community organisations Evaluate in detail, and give reasons why, different management information systems which may be of greatest benefit to community organisations Evaluate comprehensively different management information systems which may be of greatest benefit to community organisations, exercising critical judgement and well structured argument

38 Community Development - Level 5 Diploma (QCF) Project Management (Optional) After successfully completing this unit, the learner will: 1. Understand project management principles and approaches 2. Understand the significance of the different stages of the project life cycle 3. Understand how to manage project funding and finance 4. Understand how to manage potential risks within projects 5. Understand how to control the quality of project outputs In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The assessment criteria describe the level of achievement required to meet the learning outcomes. The learner will: Assessment Criteria To achieve a PASS grade the evidence must show that the learner can: To achieve a MERIT grade the evidence must show that, in addition to the pass criteria, To achieve a DISTINCTION grade the evidence must show that, in addition to the pass and merit criteria, 1. Understand project management principles and approaches 1.1 Examine key project management models and approaches 1.2 the roles and responsibilities of the project management participants in detail the roles and responsibilities of the project management participants, including the possible impact of these on the project management process comprehensively the roles and responsibilities of the project management participants, including the impact of these on the project management process, exercising critical and insightful judgement 2. Understand the significance of the different stages of the project life cycle 2.1 Critically examine the key stages and outcomes of the project life cycle 2.2 the importance of different stages within the project life cycle in detail the importance of the different stages within the project life cycle and the ways in which these contribute to the project outcome comprehensively the importance of the different stages within the project life cycle, employing critical judgement and insight 2.3 Explain the interrelationship between different stages within the project life cycle 3. Understand how to manage project funding and finance 3.1 Compare the various funding options for different types of projects Compare in detail the different funding options, and the implications of these, for the different types of projects Compare extensively the different funding options, and the implications of these, for the different types of projects, exercising critical and insightful judgement

39 4. Understand how to manage potential risks within projects 3.2 Explain methods of defining, establishing and monitoring budgets for project finance 4.1 different methods of risk management relevant to project management 4.2 Explain how these methods could be used in different types of projects in detail different methods of risk management relevant to project management, assessing some of the risks and benefits of the methods in comprehensively different methods of risk management relevant to project management, employing critical judgement and wellstructured argument 5. Understand how to control the quality of project outputs 4.3 Assess the significance of contingency planning when managing risk within project management 5.1 Compare different approaches to defining the quality of outputs for the project 5.2 methods for measuring and controlling the quality of project outputs 5.3 Explain how continual improvement can be incorporated into project activities in detail methods for measuring and controlling the quality of project outputs, commenting on some of the pros and cons of the methods comprehensively a range of methods for measuring and controlling the quality of project outputs, exercising critical and insightful judgement

40 Level 6 Diploma (QCF) - Mandatory Units Learners must complete ALL units within this section

41 Community Development - Level 6 Diploma (QCF) Community and Inter-Agency Working (Mandatory) After successfully completing this unit, the learner will: 1. Understand the changing character of inter-agency working 2. Understand the impact of inter-agency working on professionals working in different sectors 3. Understand the problems encountered through collaborative work between different sectors 4. Understand the conflicts and tensions that can arise through inter-agency working 5. Understand the opportunities for learning new ways of working across sectors In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The assessment criteria describe the level of achievement required to meet the learning outcomes. The learner will: Assessment Criteria To achieve a PASS grade the evidence must show that the learner can: To achieve a MERIT grade the evidence must show that, in addition to the pass criteria, To achieve a DISTINCTION grade the evidence must show that, in addition to the pass and merit criteria, 1. Understand the changing character of inter-agency working 1.1 the historical and changing character of social provision, user engagement and the factors leading to interagency working clearly and in detail the range and complexity of factors involved in interagency working using critical judgement and a variety of evidence to support the conclusions drawn comprehensively the range and complexity of factors involved in inter-agency working, using critical judgement and comparative research from different countries to support the conclusions drawn 1.2 Critically examine the transitions and reorganisations in work settings which provide an imperative for different agencies to work together 1.3 Critically examine the need to develop coherent approaches to and models of interagency working Define clearly and in detail different approaches and models of inter-agency working demonstrating a critical and comprehensive assessment of the principles and practices associated with each Examine the different approaches and models of inter-agency working showing thoughtful and insightful analysis, and demonstrating the complexities of the issues through a thorough assessment of the principles and practices associated with each

42 2. Understand the impact of inter-agency working on professionals working in different sectors 2.1 the complex, multi-professional contexts and settings in which professionals work 2.2 the range of situations within which professionals are required to collaborate with other workers 2.3 Critically examine the impact of the different perspectives of professionals drawn from different sectors when working together Examine a variety of different contexts in which professionals are working together that exemplify the complexity and subtleties of the relationships in a thoughtful and insightful way Examine comprehensively a variety of different contexts in which professionals are working together in a detailed and thoughtful way to demonstrate an analysis of the complexity of the relationships with insight and originality 3. Understand the problems encountered through collaborative work between different sectors 3.1 the tension that can arise between the emphases placed on different styles of working 3.2 Evaluate the problems that can emerge between the strategic and operational practice of inter-agency working 3.3 Examine the need to produce new patterns of activity in inter-agency working which can expand professional understanding and change practice Examine in detail the potential for new patterns of activity in inter-agency working together that exemplify the new possibilities for professional practice in a thoughtful and insightful way Examine comprehensively the potential of new patterns of activity for professionals to work together in a detailed and thoughtful way to demonstrate an analysis of the complexity of the professional practice with insight and originality 4. Understand the conflicts and tensions that can arise through interagency working 5. Understand the opportunities for learning new ways of working across sectors 4.1 the nature and type of constraints and issues facing people from different sectors in interagency working 4.2 Critically examine the potential effects of these constraints on different professionals and clients in 5.1 Examine the concept of expansive learning as a mechanism for transforming practice in detail a number of contexts in which the nature and complexity of the constraints and issues facing people from different sectors are thoughtfully considered in terms of their impacts on interagency working comprehensively a range of different contexts in which the nature and complexity of the constraints and issues facing people from different sectors are critically assessed in terms of their impacts on inter-agency working

43 5.2 Examine different ways in which meanings have to be shared and constructed across professional boundaries and between professionals and clients Examine a variety of different inter-agency contexts in which meanings have to be shared and constructed across professional boundaries that exemplify the complexity and subtleties of the relationships in a thoughtful and insightful way Examine comprehensively a variety of different interagency contexts, in which meanings have to be shared and constructed across professional boundaries, in a detailed and thoughtful way to demonstrate an analysis of the complexity of the relationships with insight and originality 5.3 Review the concept of distributed expertise in relation to compact teams and professional networks within the context of inter-agency working in community development

44 Community Development - Level 6 Diploma (QCF) Social and Community Enterprise (Mandatory) After successfully completing this unit, the learner will: 1. Understand the nature of social and community enterprises 2. Understand the challenges and influences of managing social and community enterprises 3. Understand sources of funding, support and regulation for social and community enterprises 4. Understand the role of marketing in promoting social and community enterprises 5. Understand the social and economic factors that affect the business success of social and community enterprises In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The assessment criteria describe the level of achievement required to meet the learning outcomes. The learner will: Assessment Criteria To achieve a PASS grade the evidence must show that the learner can: To achieve a MERIT grade the evidence must show that, in addition to the pass criteria, To achieve a DISTINCTION grade the evidence must show that, in addition to the pass and merit criteria, 1. Understand the nature of social and community enterprises 1.1 Examine the characteristics that define social or community enterprise organisations 1.2 Critically compare theoretical frameworks or models of social and community enterprise 1.3 Examine the differences in principles and values of commercial business objectives with those of social and community enterprise Examine some of the key characteristics, including the implications, assumptions, limitations and contradictions between definitions of social and community enterprise Critically examine a range of characteristics comprehensively, including the implications, assumptions, limitations and contradictions between definitions of social and community enterprise 2. Understand the challenges and influences of managing social and community enterprises 2.1 the extent to which social entrepreneurs motivations and values may influence the management of social and community enterprises in detail the impact of the values and motivations of social entrepreneurs in influencing the management of social and community enterprises in a thoughtful and insightful way comprehensively the impact of the values and motivations of social entrepreneurs in influencing the management of social and community enterprises, with thoughtfulness, insight and originality

45 2.2 Critically examine the challenges of managing business ethics in social and community enterprises 2.3 Examine ways of achieving a balance between and reconciling social and commercial objectives 3. Understand sources of funding, support and regulation for social and community enterprises 3.1 the implications of the relationship between social and community enterprises and policy making 3.2 Critically review the different forms of social investment and resources for social and community enterprises 3.3 Compare the advantages, disadvantages and regulatory implications of accessing and securing different forms of funding and support Critically review the different forms of social investment and resources and their implications for social and community enterprises in a thoughtful and insightful way Review thoroughly the different forms of social investment and resources and their implications in an original, thoughtful and insightful way 4. Understand the role of marketing in promoting social and community enterprises 4.1 Compare key marketing frameworks, techniques and tools that may be beneficial to social and community enterprises 4.2 Examine the concept of social and relationship marketing in the context of social and community enterprises 4.3 Review the benefits of ethical branding for social and community enterprises as distinct from more conventional forms of branding Examine the concept of social and relationship marketing with clear analysis evaluating some of the implications, assumptions, limitations and ambiguities of the issues Examine the concept of social and relationship marketing with excellent analysis evaluating fully the implications, assumptions, limitations and ambiguities of the issues 5. Understand the social and economic factors that affect the business success of social and community enterprises 5.1 Critically examine the types of social and economic factors that influence the success of social and community enterprise Critically examine some the types of social and economic factors that influence the success of social and community enterprise, evaluating their implications, assumptions, limitations and ambiguities Critically and thoroughly examine the types of social and economic factors that influence the success of social and community enterprise, evaluating fully their implications, assumptions, limitations and ambiguities

46 5.2 Assess the extent to which governance structures and relationships with stakeholders are likely to affect a social and community enterprise s business success 5.3 Critically review methods for managing and measuring social and community enterprise performance and the success of stakeholder relationships Critically review some methods for managing and measuring social and community enterprise performance and stakeholder engagement in a thoughtful and insightful way Critically and thoroughly review the range of methods for managing and measuring social and community enterprise performance and stakeholder engagement in an original, thoughtful and insightful way 5.4 Examine the implications of corporate social responsibility in the delivery of services or products by social enterprise organisations

47 Community Development - Level 6 Diploma (QCF) Intercultural Dialogue and Community Engagement (Mandatory) After successfully completing this unit, the learner will: 1. Understand theories and philosophies of intercultural dialogue and community engagement 2. Understand community engagement values and developments 3. Understand the barriers and challenges involved in community engagement work 4. Understand the conflicts and tensions that exist for individuals within different communities 5. Understand the relationship between Human Rights international legislation and foreign policy In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The assessment criteria describe the level of achievement required to meet the learning outcomes. The learner will: Assessment Criteria To achieve a PASS grade the evidence must show that the learner can: To achieve a MERIT grade the evidence must show that, in addition to the pass criteria, To achieve a DISTINCTION grade the evidence must show that, in addition to the pass and merit criteria, 1. Understand theories and philosophies of intercultural dialogue and community engagement 1.1 the essential characteristics of intercultural dialogue and its relationship to community engagement and global citizenship 1.2 Critically examine theories and philosophies about community engagement, empowerment and social change 1.3 Explain the economic and social factors which need to be taken into account when building sustainable communities in detail some of the characteristics of intercultural dialogue and its relationship to community engagement and global citizenship using critical judgements and a variety of evidence to support conclusions Examine in detail some of economic and social factors involved in building sustainable communities demonstrating a critical and comprehensive assessment of the complexity of issues comprehensively the characteristics of intercultural dialogue and its relationship to community engagement and global citizenship using critical judgement and comparative research from different contexts to support conclusions Examine comprehensively a variety of economic and social factors involved in building sustainable communities in a detailed and thoughtful way, demonstrating an analysis of the complexities of issues with insight and originality

48 1.4 Review the benefits of sustainable development and urban renewal for different types of communities 2. Understand community engagement values and developments 2.1 community engagement values and practice when interacting with individuals in diverse contexts 2.2 Critically examine key developments and trends in community engagement practice Examine in detail key developments and trends in community engagement practice demonstrating the complexity of the process in a thoughtful and insightful way Examine comprehensively the key developments and trends in community engagement practice demonstrating an analysis of the complexity of the process with insight and originality 3. Understand the barriers and challenges involved in community engagement work 3.1 Critically examine potential barriers to intercultural dialogue and being able to form relationships with individuals from diverse backgrounds 3.2 Examine the possible tensions and areas of conflict that could arise when working across diverse communities in detail some of the contexts in which tensions and conflicts could arise when working across diverse communities, demonstrating thoughtful and insightful analysis of the issues comprehensively a range of contexts in which tensions and conflicts could arise when working across diverse communities, demonstrating analysis of the complexities of current issues with insight and originality 3.3 the challenges of working with different types of statutory and public bodies 4. Understand the conflicts and tensions that exist for individuals within different communities 4.1 Examine the concept of identity from the theoretical perspective of social integration and cultural pluralism Define clearly and in detail different concepts of identity from theoretical perspectives of social integration and cultural pluralism, with critical judgement, thoughtfulness and insight Examine comprehensively different concepts of identity from theoretical perspectives of social integration and cultural pluralism, with thoughtfulness, insight and originality 4.2 Explain the types of conflicts that may exist as a result of localised tensions within communities 4.3 Evaluate the effectiveness of methods of working together to address potential tensions and conflicts

49 4.4 Examine the implications for individuals of conflicts related to cultural identity and affiliation 5. Understand the relationship between Human Rights, international legislation and foreign policy 5.1 the impact of Human Rights on the internal political culture and national interests within nation states in detail a number of contexts in which the nature and complexity of issues relating to Human Rights impact on the internal political culture of nation states, with thoughtfulness and insight comprehensively a range of different contexts in which the nature and complexity of inter-connecting issues relating to Human Rights impact on the internal political culture of nation states, with thoughtfulness, insight and originality 5.2 Critically examine the role of domestic and foreign factors in influencing Human Rights legislation and foreign policy. 5.3 Critically review the issues and dilemmas that may arise for nation states when implementing Human Rights legislation

50 Community Development - Level 6 Diploma (QCF) Reflective Practice in Community Development (Mandatory) After successfully completing this unit, the learner will: 1. Understand the importance of reflective practice within continued professional development 2. Understand the nature of reflective practice 3. Understand various methods used to enable reflective practice 4. Understand the cultural contexts of that influence professional practice 5. Understand the potential of reflective practice to improve professional practice In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The assessment criteria describe the level of achievement required to meet the learning outcomes. The learner will: Assessment Criteria To achieve a PASS grade the evidence must show that the learner can: To achieve a MERIT grade the evidence must show that, in addition to the pass criteria, To achieve a DISTINCTION grade the evidence must show that, in addition to the pass and merit criteria, 1. Understand the importance of reflective practice within continued professional development 1.1 the key characteristics of reflective practice within Critically analyse some of the key characteristics, including some of their implications, assumptions, limitations and ambiguities relevant to reflective practice in CD Critically analyse key characteristics very effectively, including their implications, assumptions, limitations and ambiguities relevant to reflective practice in CD 1.2 Review the evolution of reflective practice theories and models relevant to learning for professionals in 1.3 Evaluate the contribution of reflective practice as an important source of personal and professional development Evaluate the contribution of reflective practice effectively to the practice of CD professional development with a strong awareness of the ambiguity and limitations of own knowledge Evaluate the contribution of reflective practice to the practice of CD professional development, with sustained and independent critical judgement and argument, demonstrating excellent awareness of ambiguity and limitations of own knowledge 2. Understand the nature of reflective practice 2.1 Distinguish between the concepts of single-loop and double-loop in learning theory

51 2.2 the distinction between reflection-inaction and reflection-onaction 2.3 the reasons why the quality of reflection is important to analysis and conclusions about individual and collective experiences Critically analyse reasons why the quality of reflection is important, including some of their implications, assumptions, limitations and ambiguities relevant to reflective practice in CD Critically analyse very effectively reasons why the quality of reflection is important, including their implications, assumptions, limitations and ambiguities relevant to reflective practice in CD 3. Understand various methods used to enable reflective practice 3.1 Review the types of tools that are used to enable practitioners to reflect on practice 3.2 Evaluate the relative contribution of reflective writing as a means for deeper analysis of experiences Evaluate the relative contribution of reflective writing, using a variety of recent sources and demonstrating critical analysis of research Evaluate thoroughly the relative contribution of reflective writing, making use of contemporary research/practice and demonstrating excellent critical analysis of research 3.3 Examine the way in which reflective practice can integrate theory and practice by linking experiences to theoretical frameworks and relevant research 4. Understand the cultural contexts of community development that influence professional practice 4.1 the range of perspectives and discourses within different contexts that can affect professional practice 4.2 Evaluate the limitations and implications of individual knowledge and understanding 4.3 Assess the type of sources and resources which can be used to contribute to understanding complex and dynamic situations Evaluate the limitations and implications of individual knowledge and understanding effectively in relation to the practice of CD professional development, with critical judgement and argument and a strong awareness of the ambiguity and limitations of own knowledge Evaluate fully the limitations and implications of individual knowledge and understanding related to the practice of CD professional development, with sustained and independent critical judgement and argument, demonstrating excellent awareness of ambiguity and limitations of own knowledge 5. Understand the potential of reflective practice to improve professional practice 5.1 the relationship between reflection, critical thinking and objectivity

52 5.2 Evaluate the potential for reflective practice to increase creativity and innovation in community development activities 5.3 Critically examine the proposition that reflective practice encourages questioning, independent thinking and individual autonomy Examine the proposition with very good analysis/definition, directly relevant to the topic, evaluating some of the implications, assumptions, limitations and ambiguities of the statement Examine the proposition with excellent analysis/definition, directly relevant to the topic, evaluating fully the implications, assumptions, limitations and ambiguities of the statement

53 Level 6 Diploma (QCF) - Optional Units Learners must complete ONE unit from within this section

54 Community Development - Level 6 Diploma (QCF) Comparative Policy and Social Movements in Community Development (Optional) After successfully completing this unit, the learner will: 1. Understand the key relationships and influences on policy in developed and developing countries 2. Understand the factors that are involved in the development of policy initiatives 3. Understand different models of social change 4. Understand comparative policies on welfare of different countries 5. Understand the different forms of networks and movements within international community development In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The assessment criteria describe the level of achievement required to meet the learning outcomes. The learner will: Assessment Criteria To achieve a PASS grade the evidence must show that the learner can: To achieve a MERIT grade the evidence must show that, in addition to the pass criteria, To achieve a DISTINCTION grade the evidence must show that, in addition to the pass and merit criteria, 1. Understand the key relationships and influences on policy in developed and developing countries 1.1 Evaluate the relationship between developed and developing countries and the international balance of power Evaluate in detail the relationship between developed and developing countries demonstrating clearly the complexities and dynamics of the international balance of power Evaluate comprehensively the variety of factors involved in the relationship between developed and developing countries, using critical judgement and evidence-based research to support conclusions drawn 1.2 the relationship between private and nongovernmental sectors operating in an increasingly international context 1.3 the implications of increased movement of people and globalised economic trade clearly and in detail the implications of increased movement of people and globalised economic trade in a thoughtful and insightful way comprehensively the complexity of issues related to increased movement of people and globalisation of economic trade, with insight and originality 2. Understand the factors that are involved in the development of policy initiatives 2.1 the drivers for policy development 2.2 Examine the factors and influences that impact on policy initiatives Examine a variety of different factors and influences that impact on policy initiatives Examine comprehensively a wide range of factors and influences on policy

55 demonstrating the complexity of issues in a thoughtful and insightful way initiatives demonstrating an analysis of the complexity of the issues with insight and originality 3. Understand different models of social change 2.3 the likely impact of potential operational and delivery constraints on policy initiatives 3.1 Review the key concepts implicit in models of social change 3.2 Evaluate social and public policies in different contexts using models of social change 3.3 Examine the importance of values of dignity, security, sustainability and human rights in developing countries as part of models of social change Define clearly and in detail the different models of social change demonstrating critical and comprehensive assessment of their relevance to community development Examine the different models of social change showing thoughtful and insightful analysis, and demonstrating a thorough assessment of their application and relevance to community development theory and practice 4. Understand comparative policies on welfare of different countries 4.1 contemporary trends and developments in social policies and welfare states clearly and in detail the contemporary trends and development in social policies and welfare states demonstrating a critical analysis of their impact on social groups in different countries comprehensively the contemporary trends and developments in social policies and welfare states, with thoughtfulness, insight and originality, in relation to their impact on social groups in different countries 4.2 the relationship between welfare systems and the industrial, economic and social features of different countries 4.3 Compare the roles, principles and wealth distribution impact of different welfare arrangements across countries 5. Understand the different forms of networks and movements within international community development 5.1 the different forms of social networks involved in social reform through grass roots mobilisation in detail the variety of issues and problems related to developing social networks through grass roots mobilisation with thoughtfulness and insight comprehensively the variety and complexity of issues and problems related to developing social networks through grassroots mobilisation with insight and originality

56 5.2 the problems posed by involvement of external agents within social movements and networks which may have different agendas and priorities 5.3 Evaluate the comparative benefits of self governing communities

57 Community Development - Level 6 Diploma (QCF) Social Research Processes and Planning (Optional) After successfully completing this unit, the learner will: 1. Understand approaches to social research in the context of 2. Understand different research methodologies 3. Understand how to plan research 4. Understand the requirements for researching a issue In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The assessment criteria describe the level of achievement required to meet the learning outcomes. The learner will: Assessment Criteria To achieve a PASS grade the evidence must show that the learner can: To achieve a MERIT grade the evidence must show that, in addition to the pass criteria, To achieve a DISTINCTION grade the evidence must show that, in addition to the pass and merit criteria, 1. Understand approaches to social research in the context of community development 1.1 different approaches to research as a means of enquiry into issues in detail some of the approaches to research as a means of enquiry into CD issues, with thoughtfulness and insight into the complexities of factors involved in different contexts comprehensively the wide range of different approaches to research as a means of enquiry into CD issues, considering the complexities of factors involved in a variety of contexts, with insight and originality 1.2 the relationship between values and ethics in social research and community development 1.3 the relevance of social research philosophies to research into communities in detail the relevance of social research philosophies to CD, demonstrating a critical and thorough assessment of the diversity and complexity of the issues Examine comprehensively the relevance of social research philosophies to CD in a sustained and thoughtful way, demonstrating insight and originality into the diversity and complexity of the issues 2. Understand different research methodologies 2.1 Evaluate the relative merits of different research methodologies for research into community development related issues Evaluate in detail the relative merits of different research methodologies relevant to CD, demonstrating thoughtful and insightful analysis of the issues Evaluate comprehensively the relative merits of different research methodologies relevant to CD, demonstrating analysis of the complexities of the issues with thoughtfulness, insight and originality

58 2.2 Critically evaluate the implications of the role of the participant observer in the context of action research 2.3 different data collection techniques 2.4 Examine the main statistical methods for data analysis 3. Understand how to plan research 3.1 Define a research issue drawn from current literature about practice Define a research issue drawn from current literature about CD practice, referring to relevant theories and demonstrating a critical and thorough assessment of the complexity of addressing the research question Define comprehensively a research issue drawn from current literature about CD practice, referring to relevant theories and demonstrating a sustained and thoughtful consideration of the research question with insight and originality 3.2 Evaluate the background and context of the inquiry 3.3 Evaluate the implications of any previous research which has been conducted into the issue 3.4 Identify appropriate research instruments and methods that would elicit information relevant to the line of inquiry 3.5 Evaluate the ethical, social, legal and stakeholder issues implicit in the research plan Evaluate in detail the ethical, social, legal and stakeholder issues implicit in the research plan, demonstrating a critical and thorough assessment of the sensitivity and complexity of the issues Evaluate comprehensively the ethical, legal and stakeholder issues implicit in the research plan, demonstrating a sustained and thoughtful consideration of the sensitivity and complexity of issues, using insight and originality 4. Understand the requirements for researching a community development issue 4.1 Explain how the research into a community development issue could be undertaken 4.2 Assess the resources and time that would be needed to complete the research 4.3 Examine the key factors that would need to be considered when analysing findings and outcomes Examine in detail some of the key factors to be considered when analysing findings and outcomes, showing thoughtfulness and insight into the complexities of factors involved in different contexts comprehensively the key factors to be considered when analysing findings and outcomes, showing thoughtful consideration, insight and originality regarding the complexities of factors involved

59 4.4 Examine the key conditions for presenting findings from research to a community and stakeholders

60 Community Development - Level 6 Diploma (QCF) Social Theory of Community Development (Optional) After successfully completing this unit, the learner will: 1. Understand different frameworks and theories of community 2. Understand different approaches to the idea of communities as social constructs 3. Understand how economic and technological change can affect different communities 4. Understand the nature of the relationship between government and communities 5. Understand the relationships between people involved in activities In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The assessment criteria describe the level of achievement required to meet the learning outcomes. The learner will: Assessment Criteria To achieve a PASS grade the evidence must show that the learner can: To achieve a MERIT grade the evidence must show that, in addition to the pass criteria, the learner can: To achieve a DISTINCTION grade the evidence must show that, in addition to the pass and merit criteria, the learner can: 1. Understand different frameworks and theories of community 1.1 Critically examine frameworks and theories applied to community 1.2 the notion of social capital as it applies within theories of community in detail different notions of social capital in theories of community using critical judgement and a variety of evidence to support conclusions comprehensively the variety of definitions of social capital in theories of community using critical judgement and comparative research from different contexts to support conclusions 2. Understand different approaches to the idea of communities as social constructs 2.1 Evaluate different theoretical views about how communities are socially constructed 2.2 the similarities and distinctions between different types of communities 2.3 the various ways in which communities may emerge and change in detail some of the ways in which communities emerge and change, with thoughtfulness and insight into the complexities of factors involved in national and international contexts comprehensively the ways in which communities emerge and change, the complexities of factors involved in national and international contexts, demonstrating insight and originality 3. Understand how economic and technological change can affect different communities 3.1 Critically examine the way in which economic change can be a driver for dislocation of traditional communities and/or formation of new communities

61 3.2 the impact of globalisation and new technologies on traditional and nontraditional communities 3.3 Critically review the opportunities and threats to social cohesion arising from the widespread use of new technologies Evaluate in detail some of the opportunities and threats to social cohesion from new technologies, with thoughtfulness and insight Evaluate comprehensively the opportunities and threats to social cohesion from new technologies in a variety of national and international contexts, demonstrating insight and originality 4. Understand the nature of the relationship between government and communities 4.1 the unique relationship between local government and local communities 4.2 Critically examine the key factors that influence the ability of local governments to provide support to community development activities Examine clearly and in detail the complexity of factors influencing the ability of local governments to support with thoughtfulness and insight comprehensively the variety and complexity of factors influencing the ability of local government to support community development, in a range of contexts, demonstrating insight and originality 5. Understand the relationships between people involved in activities 5.1 the relationship between the community development professional and others working for social change 5.2 Critically examine the ways in which ethical issues affect these relationships within activities 5.3 Evaluate the potential sources of conflict or tension that may arise between those involved in activities in detail aspects of the relationship between the CD professional and others working for social change, demonstrating thoughtful and insightful understanding of the issues comprehensively the relationship between the CD professional and others working for social change, demonstrating the complexities of the issues with insight and originality

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