Sheffield Council. Role Profile Description. Date October 2007 Learning and Development Role profile Level Number

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1 Sheffield Council Role Profile Description Date October 2007 Family Learning and Development Role profile Level Number L&D1 Purpose To provide access and support to learning and personal care to learners under direction and instruction Role Accountability Personal Care Provide First Aid, Cleaning, Toileting, Health and Safety and Emotional Support to learners Delivery Support the delivery of a specific programme /activity under direction Preparation Ensure the availability and set up of the necessary materials and equipment required to deliver the programme / activity. Maintain and control materials and stocks. Practical Tasks Set up displays and other immediate practical tasks such as photocopying, collect monies to assist the trainer/teacher Client Supervision Support and supervise the safety and security of learners under guidance End Result Welfare and Health and Safety of service users The programme / activity is delivered effectively Learning Targets achieved Materials and equipment is effectively delivered and in working order to enhance the programme / activity Effective use of resources Safe and secure environment for learners 1 of 28

2 Nature of contacts and relationship (who and the nature of the communications) Contact with the public, clients and client groups provide personal care and support, answering questions and providing information taking bookings and fees. Clients and client groups may include unpredictable users. Other professionals for guidance and direction Working Environment Context (physical, disagreeable, health and safety aspects) Inside and outside in all weathers and in all learning environments May involve dealing with challenging behaviour and provide personal care May involve moving and handling Procedural Context (Creativity; discretion; impact: concentration) Providing services within well established instructions and standards. Direction Received Working under close supervision by learning professional Key facts and figure ranges (include likely size of any team managed) Some handling of small amounts of cash. Skills, knowledge and qualifications (Formal qualifications typically required. Essential and generally preferred. Work knowledge acquired.) Literate and numerate. Work Knowledge Ability to communicate effectively with the client group Basic knowledge of the discipline and nature of facilities and client groups. Work Skills and Equipment Operated Basic knowledge of IT SM1 SM2 SMD CRE CON DDIS DCON RES WWD KS TOTAL of 28

3 Sheffield City Council Role Profile Description Date December 2007 Family Learning and Development Role profile Level Number L&D2.5 Purpose To deliver and evaluate pre-determined learning and provide care and support to learners Role Accountability End Result Personal Care Provide First Aid, Cleaning, Toileting, Health and Safety and Emotional Support to Welfare and Health and Safety of service users learners Delivery Assist teachers and trainers in developing and delivering lesson/session and Learning plans tailored to meet curriculum and learner needs programme plans Monitoring Monitor and assess the activity / programme Delivery is effective and learners progress and provide feedback Content is revised appropriately to Trainer/Teacher, learners and The impact is established on the stakeholders. individual / group Preparation Ensure preparation of venue Venue supports learners Users health and safety is supported Records Maintain records. Records are maintained in an accurate and complete manner in the required format The outcomes of the programme can be assessed and reviewed Client Supervision Support and supervise the safety and security of learners under guidance Safe and secure environment for learners 3 of 28

4 Nature of contacts and relationship (who and the nature of the communications) Working directly with clients one to one or in small groups in areas of activity which are closely defined by policy procedure and working practice. Internal and external colleagues sharing and co-ordinate resources. Facilities staff. Working Environment Context (physical, disagreeable, health and safety aspects) Inside and outside in all weathers and in all learning environments May involve dealing with challenging behaviour and provide personal care May involve moving and handling Procedural Context (Creativity; discretion; impact: concentration) May tailor service to meet client needs. Duties are carried out in accordance with instructions and procedures. Direction Received Generally working in a learning environment under direct supervision of other learning professionals Key facts and figure ranges (include likely size of any team managed) Some handling of small amounts of cash. Skills, knowledge and qualifications (Formal qualifications typically required. Essential and generally preferred. Work knowledge acquired.) Literate and Numerate Qualified and experienced in the relevant work area possibly NVQ3. Understanding of learner development and learning processes Work Knowledge Ability to communicate effectively with the client group An understanding of the discipline and client groups and familiarity with learning environment Work Skills and Equipment Operated Ability to use basic IT applications SM1 SM2 SMD CRE CON DDIS DCON RES WWD KS TOTAL of 28

5 Sheffield City Council Role Profile Description Date October 2007 Family Learning and Development Role profile Level Number L&D2 Purpose To deliver pre-determined learning care and support to learners Role Accountability End Result Personal Care Provide First Aid, Cleaning, Toileting, Health and Safety and Emotional Support to Welfare and Health and Safety of service users learners Delivery Assist teachers and trainers in developing and delivering lesson/session and Learning plans tailored to meet curriculum and learner needs programme plans Monitoring Monitor and assess the activity / programme Delivery is effective and learners progress and provide feedback Content is revised appropriately to Trainer/Teacher, learners and The impact is established on the stakeholders. individual / group Preparation Ensure preparation of venue Venue supports learners Users health and safety is supported Records Maintain records. Records are maintained in an accurate and complete manner in the required format The outcomes of the programme can be assessed and reviewed Client Supervision Support and supervise the safety and security of learners under guidance Safe and secure environment for learners 5 of 28

6 Nature of contacts and relationship (who and the nature of the communications) Working directly with clients one to one or in small groups in areas of activity which are closely defined by policy procedure and working practice. Internal and external colleagues sharing and co-ordinate resources. Facilities staff. Working Environment Context (physical, disagreeable, health and safety aspects) Inside and outside in all weathers and in all learning environments May involve dealing with challenging behaviour and provide personal care May involve moving and handling Procedural Context (Creativity; discretion; impact: concentration) May tailor service to meet client needs. Duties are carried out in accordance with instructions and procedures. Direction Received Generally working in a learning environment under direct supervision of other learning professionals Key facts and figure ranges (include likely size of any team managed) Some handling of small amounts of cash. Skills, knowledge and qualifications (Formal qualifications typically required. Essential and generally preferred. Work knowledge acquired.) Literate and Numerate NVQ Level 2 would be an appropriate level qualification Work Knowledge Ability to communicate effectively with the client group An understanding of the discipline and client groups and familiarity with learning environment Work Skills and Equipment Operated Ability to use basic IT applications SM1 SM2 SMD CRE CON DDIS DCON RES WWD KS TOTAL of 28

7 Sheffield City Council Role Profile Description Date December 2007 Family Learning and Development Role profile Level Number L&D3 Purpose To deliver and evaluate learning under guidance Role Accountability Planning Plan prepare and deliver lesson/session and programme plans using specialist knowledge of subject/learners Delivery Deliver agreed areas of learning on a one to one or one to group and whole class basis and provide feedback to learners. Mentoring students and learners Monitoring Monitor and assess the activity / programme and learners progress and provide feedback to Trainer/Teacher learners and stakeholders. Records Maintain records and provide learner reports to parents/carers/stakeholders Preparation Ensure preparation of venue and assess and manage risks Relationships Liaise with parents/carers/stakeholders Facilitate and manage the learning End Result Learning plans tailored to meet curriculum and learner needs Agreed learning delivered Learners provided with feedback and support Delivery is effective Content is revised appropriately The impact is established on the individual / group Records are maintained in an accurate and complete manner in the required format The outcomes of the programme can be assessed and reviewed Venue supports learners Users health and safety is supported Relationships maintained and improved environment People Management Mentoring junior staff and volunteers Effective workgroup Risk Assessment Participate in risk assessment for extrafacility activities Activities undertaken safely 7 of 28

8 Nature of contacts and relationship (who and the nature of the communications) Working directly with clients including children, parents and vulnerable adults providing feedback and more formal reports in areas of activity which are closely defined by policy procedure and working practice. Develop and guide learning and manage behaviour. May be delivering one to one or to groups or classes Internal and external colleagues planning, sharing and co-ordinate resources. Working Environment Context (physical, disagreeable, health and safety aspects) Inside and outside in all weathers and in all learning environments May involve dealing with challenging behaviour and provide personal care May involve moving and handling equipment Procedural Context (Creativity; discretion; impact: concentration) Developing learning and client action plans, and undertaking needs analysis generally working with individual or small group of clients and whole classes under guidance. Operating within Council rules and procedures. Making decisions in a sometimes difficult and complex environment. Direction Received Generally working in a learning environment under supervision of other learning professionals Key facts and figure ranges (include likely size of any team managed) May be mentoring and co-ordinating the work of junior Colleagues. No budget responsibilities and may be allocated funds to deliver specific activities. Skills, knowledge and qualifications (Formal qualifications typically required. Essential and generally preferred. Work knowledge acquired.) Literate and Numerate Qualified and experienced in the relevant work area possibly NVQ3. Understanding of learner development and learning processes Work Knowledge Good knowledge of relevant procedures and policies Knowledge of relevant curriculum Work Skills and Equipment Operated Ability to demonstrate use of ICT equipment SM1 SM2 SMD CRE CON DDIS DCON RES WWD KS TOTAL of 28

9 Sheffield City Council Role Profile Description Date October 2007 Family Learning and Development Role profile Level Number L&D3.5 Purpose To deliver and evaluate a range of learning under guidance Role Accountability Planning Plan prepare and deliver lesson/session and programme plans using specialist knowledge of subject/learners Delivery Deliver agreed areas of learning on a one to one or one to group and whole class basis and provide feedback to learners. Mentoring students and learners Monitoring Monitor and assess the activity / programme and learners progress and provide feedback to Trainer/Teacher learners and stakeholders. Records Maintain records and provide learner reports to parents/carers/stakeholders Preparation Ensure preparation of venue and assess and manage risks Relationships Liaise with parents/carers/stakeholders Facilitate and manage the learning End Result Learning plans tailored to meet curriculum and learner needs Agreed learning delivered Learners provided with feedback and support Delivery is effective Content is revised appropriately The impact is established on the individual / group Records are maintained in an accurate and complete manner in the required format The outcomes of the programme can be assessed and reviewed Venue supports learners Users health and safety is supported Relationships maintained and improved environment People Management Mentoring junior staff and volunteers Effective workgroup Risk Assessment Participate in risk assessment for extrafacility activities Activities undertaken safely 9 of 28

10 Nature of contacts and relationship (who and the nature of the communications) Working directly with clients including children, parents and vulnerable adults providing feedback and more formal reports in areas of activity which are closely defined by policy procedure and working practice. Develop and guide learning and manage behaviour. May be delivering one to one or to groups or classes Internal and external colleagues planning, sharing and co-ordinate resources. Working Environment Context (physical, disagreeable, health and safety aspects) Inside and outside in all weathers and in all learning environments May involve dealing with challenging behaviour and provide personal care May involve moving and handling equipment Procedural Context (Creativity; discretion; impact: concentration) Developing learning and client action plans, and undertaking needs analysis generally working with individual or small group of clients and whole classes under guidance. Operating within Council rules and procedures. Making decisions in a sometimes difficult and complex environment. Direction Received Generally working in a learning environment under supervision of other learning professionals Key facts and figure ranges (include likely size of any team managed) May be mentoring and co-ordinating the work of junior Colleagues. No budget responsibilities and may be allocated funds to deliver specific activities. Skills, knowledge and qualifications (Formal qualifications typically required. Essential and generally preferred. Work knowledge acquired.) Literate and Numerate Qualified (NVQ 3/4) and experienced in the relevant work area. Understanding of learner development and learning processes Work Knowledge Good knowledge of relevant procedures and policies Knowledge of relevant curriculum Work Skills and Equipment Operated Ability to demonstrate use of ICT equipment SM1 SM2 SMD CRE CON DDIS DCON RES WWD KS TOTAL of 28

11 Sheffield City Council Role Profile Description Date October 2007 Family Learning and Development Role profile Level Number L&D4 Purpose To undertake a full range of specialised learning and development activity Role Accountability Planning Plan prepare and deliver lesson/session and programme plans using specialist knowledge of subject/learners Implementation and Delivery Oversee and control the implementation of programmes/activities/qualifications or learning outcomes. People Management Co-ordinate delivery and implementation of the programmes Supervise and/or develop the skills and capacity of others involved in delivering activities and programmes. Monitoring Assess, monitor and review individual learners and programmes to identify and improve their effectiveness Relationships Liaise and co-ordinate with internal/external partners to ensure that delivery fits with other existing provisions Facilitate and manage the learning environment Consultancy Provide consultancy services to learners and clients/groups to formulate and design development programmes that reflect their needs Resource Management Identify, access and deploy resources to meet learning and development needs Policy Development Undertake research to inform policy development Advice and Guidance Provide specialised training and advice to other practitioners and managers. End Result Learning plans tailored to meet curriculum and learner needs Programmes are delivered to the required standards and timescale. Programmes/Activities meet internal or external standards Team work and joint understanding to assure effectiveness and efficiency of programme delivery The capacity to deliver the scheduled programmes and activities is obtained Standards are maintained and improved Actions are taken to implement improvements and correct deficiencies Learners progress may be accredited (internally and/or externally) The optimum benefit and efficiencies are achieved from the available resources Expert delivery used when required. The requirements of individual communities or groups are met in the available programmes. The optimum benefit and efficiencies are achieved from the available resources Policy development informed by latest thinking Awareness of the topics is raised Corporate outcomes are influenced 11 of 28

12 Nature of contacts and relationship (who and the nature of the communications) Learners to provide learning, assess, monitor and evaluate learning and provide feedback. Carers and stakeholders to provide feedback on learners progress. Colleagues to co-ordinate work and develop programmes and support and mentor Working Environment Context (physical, disagreeable, health and safety aspects) Inside and outside in all weathers and in all learning environments May involve dealing with challenging behaviour and provide intimate and personal care. May involve moving and handling equipment and travelling to external venues. Procedural Context (Creativity; discretion; impact: concentration) Degrees of autonomy in designing programmes which best meet the needs of individuals or groups. Operating within Council rules and procedures. Making decisions in a sometimes difficult and complex environment. Direction Received Provided with learning objectives and managerial direction but able to determine how objectives might be delivered to best suit client group. Key facts and figure ranges (include likely size of any team managed) No management responsibility May be co-ordinating the work of assisting Colleagues and provide advice guidance to others in area of specialist knowledge. Skills, knowledge and qualifications (Formal qualifications typically required. Essential and generally preferred. Work knowledge acquired.) Qualified (NVQ 3/4) and experienced in the relevant work area. Work Knowledge Good knowledge of relevant procedures and policies and organisation and context of learning Detailed knowledge of relevant curriculum Knowledge of user group Work Skills and Equipment Operated Ability to use the equipment required in the learning setting IT and presentation aids. SM1 SM2 SMD CRE CON DDIS DCON RES WWD KS TOTAL of 28

13 Sheffield City Council Role Profile Description Date October 2007 Family Learning and Development Role profile Level Number L&D5 Purpose To undertake a full range of specialised learning and development activity and lead the planning of work and the management of staff under an agreed system of management Role Accountability Planning Plan prepare and deliver lesson/session and programme plans using specialist knowledge of subject/learners Implementation and Delivery Oversee and control the implementation of programmes/activities/qualifications or learning outcomes. People Management Co-ordinate delivery and implementation of the programmes Supervise and/or develop the skills and capacity of others involved in delivering activities and programmes. Monitoring Assess Monitor and review individual learners and programmes to identify and improve their effectiveness Relationships Liaise and co-ordinate with internal/external partners to ensure that delivery fits with other existing provisions Facilitate and manage the learning environment Resource Management Identify, access and deploy resources to meet learning and development needs Consultancy Provide consultancy services to learners and clients/groups to formulate and design development programmes that reflect their needs Policy Development Undertake research to inform policy development Advice and Guidance Provide advice and training to other practitioners and managers. End Result Learning plans tailored to meet curriculum and learner needs Programmes are delivered to the required standards and timescale. Programmes/Activities meet internal or external standards Team work and joint understanding to assure effectiveness and efficiency of programme delivery The capacity to deliver the scheduled programmes and activities is obtained Standards are maintained and improved Actions are taken to implement improvements and correct deficiencies Learners progress may be accredited (internally and/or externally) The optimum benefit and efficiencies are achieved from the available resources Expert delivery used when required. The optimum benefit and efficiencies are achieved from the available resources The requirements of individual clients or groups are met in the available programmes. Policy development informed by latest thinking Awareness of the topics is raised Corporate outcomes are influenced 13 of 28

14 Nature of contacts and relationship (who and the nature of the communications) Learners to provide learning, assess, monitor and evaluate learning and provide feedback. Carers and stakeholders to provide feedback on learners progress. Colleagues to co-ordinate work and develop programmes and support and mentor Working Environment Context (physical, disagreeable, health and safety aspects) Inside and outside in all weathers and in all learning environments May involve dealing with challenging behaviour and provide personal care. May involve moving and handling equipment and travelling to external venues. Procedural Context (Creativity; discretion; impact: concentration) Degrees of autonomy in designing programmes which best meet the needs of individuals or groups. Operating within Council rules and procedures. Making decisions in a sometimes difficult and complex environment. Direction Received Provided with learning objectives and managerial direction but able to determine how objectives might be delivered to best suit client group and develop small projects. Planning and allocating the work of others Key facts and figure ranges (include likely size of any team managed) Appraisal and first line supervision of a small team Up to 25 People Working within an agreed budget Skills, knowledge and qualifications (Formal qualifications typically required. Essential and generally preferred. Work knowledge acquired.) Qualified (NVQ 3/4) and experienced in the relevant work area. With some supervisory skills or experience Work Knowledge Good knowledge of relevant procedures and policies and organisation and context of learning Detailed knowledge of relevant curriculum Knowledge of user group Work Skills and Equipment Operated Ability to use the equipment required in the learning setting and IT and presentation aids. SM1 SM2 SMD CRE CON DDIS DCON RES WWD KS TOTAL of 28

15 Sheffield City Council Role Profile Description Date October 2007 Family Learning and Development Role profile Level Number L&D6A Purpose To analyse, evaluate, consult and advise at a high level on a specialised or expert area of learning and development Role Accountability Planning Interrogate data, recommend actions and establish priorities. End Result Systematic allocation of available resources to achieve agreed objectives Implementation and Delivery Oversee and control the implementation of programmes/activities/qualifications or learning outcomes. Deliver training and provide expert advice to internal and external practitioners. Monitor and Review Assess Monitor and review individual learners and programmes to identify and improve their effectiveness Research Undertake and arrange research to inform training, policy and organisational development. Relationships Liaise and co-ordinate activities with service partners. Represent the organisation on policy matters at a local level. Resource Management Identify, access and deploy resources to meet learning and development needs Finance Monitor and control delegated budgets or turnover and identify and access other funds. Advice and Guidance Provide expert advice guidance and training and mentoring to learners and staff. Manage specific tasks. Projects Participate in projects in area of own expertise Programmes are delivered to the required standards and timescale. Programmes/Activities meet internal or external standards Standards are determined, maintained and skill base enhanced Standards are maintained and improved Actions are taken to implement improvements and correct deficiencies Learners progress may be accredited (internally and/or externally) Service delivery is informed by latest thinking and good practice Working practices are integrated across partnerships to achieve and improve service delivery Council s policy is represented effectively. The optimum benefit and efficiencies are achieved from the available resources Service responds effectively to local needs within the resource constraints Effective use and development of people Project delivered to stakeholder expectations 15 of 28

16 Nature of contacts and relationship (who and the nature of the communications) Client and client groups, internal and external partners and potential contact with elected members to provide advice on service. Colleagues to co-ordinate work and develop programmes. Other agencies and partners to develop joint working and partner contribution. Working Environment Context (physical, disagreeable, health and safety aspects) Office based in a learning environment or in a range of training venues. May involve moving and handling equipment and travelling to external venues. Procedural Context (Creativity; discretion; impact: concentration) Making judgements and decisions within the scope of the policy framework that impact on individual and groups of learners Direction Received Working to managerial direction and within a framework of rules procedure and legislation Key facts and figure ranges (include likely size of any team managed) Controlling a budget of up to 500K or generating income or similar level of internal funding for activities. Skills, knowledge and qualifications (Formal qualifications typically required. Essential and generally preferred. Work knowledge acquired.) Relevant vocational qualification in the learning/work area at National Qualification Framework Level 4 plus ability/experience in financial management Work Knowledge Good knowledge of relevant procedures and policies and organisation and context of learning Detailed knowledge of relevant curriculum Knowledge of user group and regional and national policy perspectives Ability to undertake and apply research to inform practice. Work Skills and Equipment Operated Ability to use the equipment required in the learning setting and IT and presentation aids. SM1 SM2 SMD CRE CON DDIS DCON RES WWD KS TOTAL of 28

17 Sheffield City Council Role Profile Description Date October 2007 Family Learning and Development Role profile Level Number L&D6S Purpose To analyse, evaluate, consult and advise at a high level on a specialised or expert area of learning and development Role Accountability Planning Interrogate data, recommend actions and establish priorities. End Result Systematic allocation of available resources to achieve agreed objectives Implementation and Delivery Oversee and control the implementation of programmes/activities/qualifications or learning outcomes. Deliver training and provide expert advice to internal and external practitioners. People Management Co-ordinate delivery and implementation of the programmes Supervise and/or develop the skills and capacity of others involved in delivering activities and programmes. Monitor and Review Assess Monitor and review individual learners and programmes to identify and improve their effectiveness Research Undertake and arrange research to inform training, policy and organisational development. Relationships Liaise and co-ordinate activities with service partners. Represent the organisation on policy matters at a local level. Resource Management Identify, access and deploy resources to meet learning and development needs Finance Monitor and control delegated budgets or turnover and identify and access other funds. Programmes are delivered to the required standards and timescale. Programmes/Activities meet internal or external standards Standards are determined, maintained and skill base enhanced Team work and joint understanding to assure effectiveness and efficiency of programme delivery The capacity to deliver the scheduled programmes and activities is obtained Standards are maintained and improved Actions are taken to implement improvements and correct deficiencies Learners progress may be accredited (internally and/or externally) Service delivery is informed by latest thinking and good practice Working practices are integrated across partnerships to achieve and improve service delivery Council s policy is represented effectively. The optimum benefit and efficiencies are achieved from the available resources Service responds effectively to local needs within the resource constraints 17 of 28

18 Advice and Guidance Provide expert advice guidance and training Effective use and development of people and mentoring to learners and staff. Manage specific tasks. Projects Participate in projects in area of own expertise Project delivered to stakeholder expectations Nature of contacts and relationship (who and the nature of the communications) Client and client groups, internal and external partners and potential contact with elected members to provide advice on service. Colleagues to co-ordinate work and develop programmes. Other agencies and partners to develop joint working and partner contribution. Working Environment Context (physical, disagreeable, health and safety aspects) Office based in a learning environment or in a range of training venues. May involve moving and handling equipment and travelling to external venues. Procedural Context (Creativity; discretion; impact: concentration) Making judgements and decisions within the scope of the policy framework that impact on individual and groups of learners Direction Received Working to managerial direction and within a framework of rules procedure and legislation Key facts and figure ranges (include likely size of any team managed) Performance Management of 2 or 3 Direct reports with up to 30 staff in total. Controlling a budget of up to 500K or generating income or similar level of internal funding for activities. Skills, knowledge and qualifications (Formal qualifications typically required. Essential and generally preferred. Work knowledge acquired.) Relevant vocational qualification in the learning/work area at National Qualification Framework Level 4 or equivalent experience plus ability/experience in financial management and management experience Work Knowledge Good knowledge of relevant procedures and policies and organisation and context of learning Detailed knowledge of relevant curriculum Knowledge of user group and regional and national policy perspectives Ability to undertake and apply research to inform practice. Work Skills and Equipment Operated Ability to use the equipment required in the learning setting and IT and presentation aids. SM1 SM2 SMD CRE CON DDIS DCON RES WWD KS TOTAL of 28

19 Sheffield City Council Role Profile Description Date October 2007 Family Learning and Development Role profile Level Number L&D7A Purpose To lead, co-ordinate and provide advice on a range of learning and development projects, programmes and activities. Role Accountability Planning Interrogate data, recommend actions and establish priorities. End Result Systematic allocation of available resources to achieve agreed objectives Delivery Deliver training and provide expert advice to internal and external practitioners. Research Undertake and arrange research to inform training, policy and organisational development. Relationships Liaise and co-ordinate activities with service partners. Represent the Council on policy matters at a national regional or local level. Finance Monitor and control delegated budgets and identify and access other funds. Advice and Guidance Provide advice guidance and training and mentoring to learners and staff. Manage specific tasks. Projects Lead and participate in projects in relevant service areas Standards are determined, maintained and skill base enhanced Service delivery is informed by latest thinking and good practice Working practices are integrated across partnerships to achieve and improve service delivery Council s policy is represented effectively. Service responds effectively to local needs within the resource constraints Effective use and development of people Project delivered to stakeholder expectations 19 of 28

20 Nature of contacts and relationship (who and the nature of the communications) Working directly with clients, (including elected members) supervising and monitoring the quality of delivery, liaising with other agencies concerning operational matters Consultation with a range of stakeholders including Trade unions. Working Environment Context (physical, disagreeable, health and safety aspects) Mainly office based Procedural Context (Creativity; discretion; impact: concentration) Operating within local and national procedures, policies and processes, making judgements and decisions within the scope of the policy frameworks. Direction Received Working to broad managerial direction with scope to exercise initiative within a framework of policies and legislation Key facts and figure ranges (include likely size of any team managed) Managing and controlling a delegated budget of 0,000s and/or generating income/accessing other funds of a similar size Skills, knowledge and qualifications (Formal qualifications typically required. Essential and generally preferred. Work knowledge acquired.) Qualified in professional discipline. Work Knowledge Detailed knowledge of relevant procedures and policies and organisation and context of learning Detailed knowledge of relevant curriculum Detailed knowledge of user group and regional and national policy perspectives Ability to undertake and apply research to inform practice. Wide and deep service specific knowledge and understanding. Work Skills and Equipment Operated Ability to use the equipment required in the learning setting and IT and presentation aids. SM1 SM2 SMD CRE CON DDIS DCON RES WWD KS TOTAL of 28

21 Sheffield City Council Role Profile Description Date October 2007 Family Learning and Development Role profile Level Number L&D7S Purpose To manage, lead, co-ordinate and provide advice on a range of learning and development projects, programmes and activities. Role Accountability Planning Interrogate data, recommend actions and establish priorities. End Result Systematic allocation of available resources to achieve agreed objectives Delivery Deliver training and provide expert advice to internal and external practitioners. Research Undertake and arrange research to inform training, policy and organisational development. Relationships Liaise and co-ordinate activities with service partners. Represent the Council on policy matters at a national regional or local level. People Management Organise and control allocated teams, activities and programmes. Finance Monitor and control delegated budgets and identify and access other funds. Advice and Guidance Provide advice guidance and training and mentoring to learners and staff. Manage specific tasks. Projects Lead and participate in projects in relevant service areas Standards are determined, maintained and skill base enhanced Service delivery is informed by latest thinking and good practice Working practices are integrated across partnerships to achieve and improve service delivery Council s policy is represented effectively. Effective deployment of staff resources to achieve the required objectives Service responds effectively to local needs within the resource constraints Effective use and development of people Project delivered to stakeholder expectations 21 of 28

22 Nature of contacts and relationship (who and the nature of the communications) Working directly with clients, (including elected members)`supervising and monitoring the quality of delivery, liaising with other agencies concerning operational matters Consultation with a range of stakeholders including Trade unions. Working Environment Context (physical, disagreeable, health and safety aspects) Mainly office based Procedural Context (Creativity; discretion; impact: concentration) Operating within local and national procedures, policies and processes, making judgements and decisions within the scope of the policy frameworks. Direction Received Working to broad managerial direction with scope to exercise initiative within a framework of policies and legislation Key facts and figure ranges (include likely size of any team managed) Managing and controlling a delegated budget of up to 1m Direct management of up to 5 staff. Skills, knowledge and qualifications (Formal qualifications typically required. Essential and generally preferred. Work knowledge acquired.) Qualified in professional discipline. Work Knowledge Detailed knowledge of relevant procedures and policies and organisation and context of learning Detailed knowledge of relevant curriculum Detailed Knowledge of user group and regional and national policy perspectives Ability to undertake and apply research to inform practice. Wide and deep service specific knowledge and understanding. Work Skills and Equipment Operated Ability to use the equipment required in the learning setting and IT and presentation aids. SM1 SM2 SMD CRE CON DDIS DCON RES WWD KS TOTAL of 28

23 Sheffield City Council Role Profile Description Date October 2007 Family Learning and Development Role profile Level Number L&D8 Purpose To direct, manage, lead, co-ordinate and provide advice on the full range of learning and development programmes and activities. Role Accountability Planning Interrogate data, recommend actions and establish priorities. End Result Systematic allocation of available resources to achieve agreed objectives Implementation and Delivery Lead the implementation of a full range of programmes/activities/qualifications or learning outcomes. Overseeing the development programmes and activities to implement organisational strategies. Provide expert advice to internal and external practitioners. Research Undertake and arrange research to inform training, policy and organisational development. Relationships Lead, liaise and co-ordinate activities with service partners. Represent the Organisation on policy matters at a National, Regional and local level. People Management Organise and manage allocated teams, individuals, activities and programmes. Resource Management Monitor and be accountable for delegated budgets and resources and identify and access other funds. Programmes are delivered to the required standards and timescale. Programmes/Activities meet internal or external standards Standards are determined, maintained and skill base enhanced Service delivery is informed by latest thinking and good practice Working practices are integrated across partnerships to achieve and improve service delivery Policy is represented effectively. Effective deployment of staff resources to achieve the required objectives Service responds effectively to local needs within the resource constraints Change Management and Business Improvement Oversee the Assessment, Monitoring and Standards are maintained and improved review of programmes to identify and improve their effectiveness Actions are taken to implement improvements and correct deficiencies Advice and Guidance Provide leadership and direction, advice guidance and training and mentoring to service areas and managers and staff. Effective use and development of people Projects Oversee the development and delivery of projects in relevant service areas Project delivered to stakeholder expectations 23 of 28

24 Nature of contacts and relationship (who and the nature of the communications) Developing internal and external partnerships and liaising with national bodies. First point of contact for elected members at a service level. Negotiation with staff and Trade unions on local change management issues. Working Environment Context (physical, disagreeable, health and safety aspects) Mainly office based Procedural Context (Creativity; discretion; impact: concentration) Operational choices within broad policy and procedure and developing policy and allocating resources. Direction Received General managerial and political direction Key facts and figure ranges (include likely size of any team managed) Managing a delegated budget of up to 2m or generating income/accessing other funds of a lesser amount 8 Direct reports and up to 50 staff in total potentially in a number of locations. Skills, knowledge and qualifications (Formal qualifications typically required. Essential and generally preferred. Work knowledge acquired.) Professionally qualified with a learning and development and management qualification or equivalent Work Knowledge Full understanding of the service area and the business context within which it operates. Politically aware. Work Skills and Equipment Operated Ability to use the equipment required in the learning setting and IT and presentation aids. SM1 SM2 SMD CRE CON DDIS DCON RES WWD KS TOTAL of 28

25 Sheffield City Council Role Profile Description Date October 2007 Family Learning and Development Role profile Level Number L&D9 Purpose To provide strategic leadership direction and vision for programmes or aspects of learning and development Role Accountability Performance Management Develop and oversee the implementation of strategies and plans into functional objectives and targets. Lead and oversee a number of areas of work or a number of projects. End Result Council strategies are implemented and objectives achieved Financial management Identify and access funds, direct and control financial plans for their area of the service. Resource management Determine and deploy resources in line with Council Objectives. Advice & Guidance Provide specialist expert advice covering a broad professional discipline or work area. Research Commission, contribute to and oversee research to inform training, policy and organisational development. People Management Lead, organise, develop and motivate a team of senior managers and staff. The service operates effectively to meet objectives within budget Service delivers its requirements and fits with overall Council Objectives Service is developed and delivered in line with current thinking and good practice Service delivery is informed by latest thinking and good practice Research complies with governance requirements The team is capable of achieving the required outputs Change Management and Business Improvement Lead the review of programmes to identify Standards are maintained and improved and improve their effectiveness Actions are taken to implement improvements and correct deficiencies Planning Lead the strategic direction of own area and lead service planning. Council objectives are delivered to specification, time and budget Relationships Represent the Council and present policy to external partners; proactively develop opportunities for partnership working. Policy and programmes are developed in a wider partnership 25 of 28

26 Nature of contacts and relationship (who and the nature of the communications) Working directly with clients, supervising and monitoring the quality of delivery. Other agencies and partners to develop multi-agency working. Government Offices to provide information Frequent contact with D or EMT and elected members for managerial and political steer. Representing the Council at public meetings and to the media Working Environment Context (physical, disagreeable, health and safety aspects) Mainly office based Procedural Context (Creativity; discretion; impact: concentration) Operational and strategic choices within and broad policy and procedure and developing policy and allocating resources. Overseeing the implementation of programmes of activity. Draft resource plan and budget for service area and lead and project projects. Direction Received Broad managerial direction from Head of Service within national and local and political framework Key facts and figure ranges (include likely size of any team managed) Control a budget of 1m to 5m including externally accessed funding generated income with 5 to10 direct reports and 50 staff in total Skills, knowledge and qualifications (Formal qualifications typically required. Essential and generally preferred. Work knowledge acquired.) Experienced, professionally qualified plus a post graduate business or learning qualification or equivalent experience and of managing other professionals and professional managers. Work Knowledge Full understanding of the service area and the business context within which it operates. Politically astute in a rapidly changing environment Work Skills and Equipment Operated Software packages and MIS. SM1 SM2 SMD CRE CON DDIS DCON RES WWD KS TOTAL of 28

27 Sheffield City Council Role Profile Description Date December 2007 Family Learning and Development Role profile Level Number L&D10 Purpose To direct and lead a major specialist area or a range of significant learning and development programmes and activities that develop the capacity of individual and groups of citizens Role Accountability End Result Performance Management Champion and oversee the implementation of strategies and plans into functional business objectives Council strategies are implemented and objectives achieved Financial management Identify and access funds, direct and control financial plans for their area of the service. The service operates effectively to meet objectives within budget Resource management Identify secure and deploy resources necessary to deliver service Objectives. Determine the requirements of a number of large pieces of work and groups of programmes in line with Council Objectives Advice & Guidance Provide specialist expert advice covering a broad professional discipline or work area. Policy Monitor external policy and political developments and advise Council on appropriate changes to policies, including drafting and designing detailed policies and plans for approval by Members Service delivers its requirements and fits with overall Council Objectives Service is developed and delivered in line with current thinking and good practice Create robust and fit for purpose policies and procedures set and adhered to Service improvement to meet statutory obligations and changed external political circumstances Research Commission, contribute to and oversee research to inform training, policy and organisational development. People Management Lead, organise, develop and motivate a team of senior managers and staff. Service delivery is informed by latest thinking and good practice Research complies with governance requirements The team is capable of achieving the required outputs Change Management and Business Improvement Lead the review of programmes to identify and improve their effectiveness Standards are maintained and improved Planning Lead the strategic direction of own area and lead service planning. Actions are taken to implement improvements and correct deficiencies Council objectives are delivered to specification, time and budget Relationships Represent the Council and present policy to external partners and at national and international forums; proactively develop opportunities for partnership working. Policy and programmes are developed in a wider partnership 27 of 28

28 Nature of contacts and relationship (who and the nature of the communications) High level internal and external: directors, members, and equivalent levels in external bodies Proactive contact and relationship forming negotiations in a technical and political environment. Working Environment Context (physical, disagreeable, health and safety aspects) Mainly office based Procedural Context (Creativity; discretion; impact: concentration) Creative design of solutions/new policies and programmes an essential feature. Freedom to determine objectives within overall Council strategy. Extended periods of concentration. Impact of role is at highest levels within Council, and comparable levels in external organisation working in a politically sensitive environment where errors are likely to lead to severe loss of political face. Direction Received Strategic direction only. Operational freedom within goals to determine what is done and how Key facts and figure ranges (include likely size of any team managed) Control a budget of 1m to 5m including externally accessed funding generated income with 5 to10 direct reports and 50 staff in total Skills, knowledge and qualifications (Formal qualifications typically required. Essential and generally preferred. Work knowledge acquired.) Experienced, professionally qualified plus a post graduate business or learning qualification or equivalent experience and of managing other professionals and professional managers. Work Knowledge Full understanding of the service area and the business context within which it operates. Politically astute in a rapidly changing environment Work Skills and Equipment Operated Software packages and MIS. SM1 SM2 SMD CRE CON DDIS DCON RES WWD KS TOTAL of 28