SFO eawb360 Session August 17 th eawb360 COMMUNICATION

Transcription

1 SFO eawb360 Session August 17 th 2017 eawb360 COMMUNICATION

2 IATA Competition Law Compliance Follow the prepared agenda. Do not discuss: Pricing, including fares, service charges, commissions, etc. Bids on contracts or allocation of customers Geographic/Product market allocations and marketing plans, including Expanding or withdrawing from markets Group boycotts Your commercial relations with agents, airlines or other third parties Any discussion aimed at influencing the independent business decisions of your competitors You will be asked to leave the meeting, and the meeting may be terminated, if the above-mentioned discussions occur. Remember: All discussions count, even informal ones outside the meeting room!

3 THANKS TO OUR SPONSORS & COLLABORATORS

4 WELCOME eawb360 SFO

5 KEYNOTE SPEAKER ADAM COOPER Sr. Manager Regional Cargo Sales US West Region UNITED CARGO

6 Previously passengers needed paperwork to board Before adoption After adoption 6

7 eawb is the just the first step and others will follow Phase 1 MAWB FWB HAWB / List FZB/FHL Security Declaration ecsd Dangerous Goods Dec edgd Flight Manifest emanifest 7

8 Benefits of eawb Reduction in processing cost due to removal of paper AWB Greater accuracy of AWB Reduction in cargo handling delays due to missing or illegible AWB

9 Benefits of eawb cont Elimination of the need to file paper AWB Real time access to AWB data from all locations The first step in the process to completely paperless e-freight

10 United has exceeded 50% eawb and has tools to help Deliver messages through EDI Submit an FWB through Unitedcargo.com Enrollment and process support

11 Thank you

12 ACE Update & e-csd MICHAEL WHITE Vice President of Government and Industry Relations CARGO NETWORK SERVICES - CNS

13 Progressive Filing Model FOR AIR

14 Paper manifest filing today - overview Preliminary Note: Explanation of bills house vs. master vs. simple (simplified) Shipper 1 HAWB 1 HAWB 2 Shipper 1 Shipper 3 HAWB 3 House AWB = contract between a forwarder and a shipper. A single MAWB may have multiple HAWBs underneath it. Forwarder MASTER AWB = contract between an aircraft operator and an indirect air carrier (forwarder) Aircraft Operator Shipper Simple AWB = Direct contract between an aircraft operator and a shipper Aircraft Operator 14

15 Paper manifest filing today - overview Preliminary Note: Explanation of bills house vs. master vs. simple (simplified) Shipper 1 HAWB 1 HAWB 2 Shipper 1 House AWB Forwarder Master AWB Aircraft Operator Shipper 3 HAWB 3 Shipper Data required for targeting shipments is found at the House Bill or Simple Bill level i.e., at the SHIPPER LEVEL Simple MAWB Aircraft Operator 15

16 Paper manifest filing today - overview The single manifest delivered to CBP today is actually a combination of many independent documents: CBP Office at Port of Departure Flight Manifest AES Citation Information MASTER AWBS House AWBs Simple AWBs AES Citation Information 16

17 How does Progressive Filing work? 1. Progressive Filing breaks the paper manifest package into its individual components i.e., its individual electronic data subsets and allows each component to be transmitted individually. ACE Automated Export Manifest House AWB data Simple AWB data AES Citation Information MASTER AWB data Manifest Info Part 1 Carrier identityand warehouse location Manifest Info Part 2 Flight and split information 17

18 How does Progressive Filing work? 2. The subsets are usually available in the order depicted below from house air waybill data at the earliest point, to flight manifest data at the very latest. EARLY in the supply chain Shipment Creation Shipment Consolidation Shipment Tender to Carrier LATE in the supply chain House AWB data Simple AWB data MASTER AWB data Manifest (Part 1) Carrier & Location Manifest (Part 2) Flight and Split Information 18

19 How does Progressive Filing work? Note 1: The orange dotted line indicates the point at which the costs to intercept a shipment increase significantly (i.e., any time after a carrierhas initiated the build-up / ramp transport / staging / loading process) EARLY in the supply chain Shipment Creation Shipment Consolidation Shipment Tender to Carrier LATE in the supply chain House AWB data Simple AWB data MASTER AWB data Manifest (Part 1) Carrier & Location Manifest (Part 2) Flight and Split Information 19

20 How does Progressive Filing work? Note 2: Each of these data subsets matches an existing industry standard message, making adoption of Progressive Filing and implementation of electronic export manifesting easier and less burdensome for air carriers and freight forwarders. EARLY in the supply chain Shipment Creation Shipment Consolidation Shipment Tender to Carrier LATE in the supply chain House AWB data FHL/FZB messages Simple AWB data FWB message MASTER AWB data Manifest (Part 1) Carrier & Location FSU (GAC) message Manifest (Part 2) Flight and Split Information FFM message 20

21 How does Progressive Filing work? Note 3: The Progressive Filing model is in full accordance with the Trade Act of 2002 mandate to place electronic data requirements on the party in the best position to provide the data EARLY in the supply chain Shipment Creation Shipment Consolidation Shipment Tender to Carrier LATE in the supply chain House AWB data Forwarder owned data transmitted by forwarder Simple AWB data MASTER AWB data Manifest (Part 1) Carrier & Location Carrier-owned data provided by the carrier Manifest (Part 2) Flight and Split Information 21

22 How does Progressive Filing work? Note 4: A party who prefers single filing instead of progressive filing would be able to consolidate all data and submit it at one time, either via a CBP-proprietary message or by submitting all industry messages simultaneously. EARLY in the supply chain Shipment Creation Shipment Consolidation Shipment Tender to Carrier LATE in the supply chain House AWB data MASTER AWB data Manifest (Part 1) Carrier & Location Simple AWB data Manifest (Part 2) Flight and Split Information 22

23 How does Progressive Filing work? 3. By allowing independent transmissions of each data subset, Progressive Filing allows substantive shipment data to be delivered for targeting very early in the process. This is identical to the decoupling concept found in the very successful ACAS program. ACE Automated Export Manifest House AWB data Simple AWB data AES Citation Information MASTER AWB data Manifest (Part 1) Carrier & Location Manifest (Part 2) Flight and Split Information 23

24 How does Progressive Filing work? Note 4: The PURPOSE of each Progressive Filing data transmission is notated below ACE Automated Export Manifest House AWB data Simple AWB data AES Citation Information Purpose: 1. Substantive Targeting - shipper / consignee info - origin / destination info 2. Link to upstream AES info 3. Link to downstream MAWB # MASTER AWB data Purpose: Additional info on MAWB-level agents and routing Manifest (Part 1) Carrier & Location Purpose: Indication of which carrier has possession of the shipment and the location for inspection Manifest (Part 2) Flight and Split Information Purpose: 1. Provision of flight-level data elements (to manifest system AND to AES) 2. Confirmation of export 24

25 The progressive filing model put forth by carriers would provide for real-time electronic targeting for all shipments 4. Should CBP targeting detect a high risk shipment, a hold message can be issued at any point in the chain. ACE Automated Export Manifest House AWB data AES Citation Information Simple AWB data MASTER AWB data Manifest (Part 1) Carrier & Location Manifest (Part 2) Flight and Split Information The orange dotted line indicates the point in the chain where shipment interception becomes much more expensive and disruptive. 25

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27 e-csd Background Provide an audit trail of who secured what consignment, how and when Enable replacement of a paper cargo security declarations by electronic means Standardization: ICAO published the e-csd layout in the Security Manual on July 2013 Cargo Committee endorsed the CSD global industry roll out & 18 September 2013

28 e-csd Mission Known Consignor (Shipper) SLI Sec. Dec. FHL/FWB Authority Sec. Dec. FWB/FFM Sec. Dec. Carrier FWB/FFM Sec. Dec. Regulated Agent (Freight Forwarder) Regulated Agent (Handling Agent or Carrier) Regulated Agent (Handling Agent or Carrier) To facilitate an audit trail of who secured what shipment, how and when through an end to end electronic security information exchange

29 e-csd example GENERAL CARGO

30 e-csd benefits Increase security Avoid falsification of security information (e.g. signature, screening methods) No altering data security inputs Improve operational efficiency Process FWB security data elements in an automated way Improve compliance, data quality, simplification, transparency, accuracy and integrity Reduce costs Reduce storage costs by eliminating paper declarations and free up office space Respond faster to regulator bodies Produce electronic security data and/or CSD layout upon request Increase productivity Eliminate risk of losing documents Process shipments faster and ensure loading as scheduled Pro-actively update stakeholders on security issues

31 Many of the tools are in place today! FWB Master waybill FHL House waybill ecsd security declaration eair Waybill emanifest XML

32 e-awb & eawb360 INITIATIVE CARMEN G. ALVAREZ Manager Industry Projects CARGO NETWORK SERVICES - CNS

33 What is AWB & e-awb? The Air Waybill (AWB) is a critical air cargo document that constitutes the contract of carriage between the shipper (forwarder) and the carrier (airline) e-awb consignment moving with an electronically concluded contract of carriage with no accompanying paper air waybill as proof of the contract No paper AWB transported in the aircraft to destination. It is acceptable in an eawb environment to print out by exception the AWB data contained in the electronic record.

34 Six steps to implement e-awb 01 Join the multilateral e-awb Agreement 02 Ensure your technology supports e-awb 03 Ensure high-quality electronic messages 04 Ensure business processes are in place 05 Rolling out e-awb 06 Report e-awb shipments?

35 2017 Target vs. Actual 62% 50.1% 36.4% 50.4% TARGET JUNE ACTUAL GLOBAL JUNE ACTUAL USA Top 1 country of origin +730,000 e-awbs +50 eawb airlines

36 e-awb Airlines LESS THAN 25 % 25 to 50 % ABOVE 50 %

37 eawb USA Potential vs penetration 250, , , , , , , , , , , , , , , , ,000 79,878 81,896 82,887 77,834 90,614 86,969 92,045 86,773 89, ,346 96, , ,698 50,000 - Jun 2016 Jul 2016 Aug 2016 Sep 2016 Oct 2016 Nov 2016 Dec 2016 Jan 2017 Feb 2017 Mar 2017 Apr 2017 May 2017 Jun 2017 Series1 Series2

38 Montly e-awb Penetration 60.0% 50.0% 44.0% 42.8% 47.1% 48.4% 49.1% 50.2% 49.5% 49.9% 50.4% 40.0% 35.8% 36.5% 37.3% 41.0% 30.0% 20.0% 10.0% 0.0% Jun 2016 Jul 2016 Aug 2016 Sep 2016 Oct 2016 Nov 2016 Dec 2016 Jan 2017 Feb 2017 Mar 2017 Apr 2017 May 2017 Jun 2017

39 POTENTIAL VS EAWB JUNE 2017 Potential eawb Penetration 17, % 46.8% 62.3% 39.0% 37.2% 39.4% 29.1% 44.3% 42.7% 41.9% 2,699 5,766 4,052 3,535 6,453 10,094 14,915 9,286 10,400 14,150 16,729 17,729 8,273 13,155 5,510 22,170 38,062 42,422 40,009 ATL BOS DFW IAH JFK LAX MIA ORD SEA SFO

40 eawb360 CONCEPT

41 Some barriers to eawb. Perceived lack of Airline readiness by Freight Forwarders Collaborative efforts happening but not sufficient momentum Perceived complexity to do e-awb for Forwarders and GHA dealing with multiple Airlines Lack of coordinated approach slowing e- AWB adoption

42 What is eawb360? A call to action campaign at selected airport by a group of participating airlines, supported by IATA and CNS, working towards achieving 100% eawb. This campaign consist of series of coordinated industry communication and engagement activities aimed at encouraging freight forwarders to adopt eawb as well as building stakeholder readiness at selected airports.

43 eawb360 Community driven approach HARMONIZED IMPLEMENTATION + SYNCHRONIZED COMMUNICATION 1 SINGLE PROCESS eawb360 Airlines commit to implementing Single Process Single Process Airport SOP Communication 2 3 AIRPORT SOP Common eawb SOP for GHAs at eawb360 airports COMMUNICATION Coordinated and synchronized communication that eawb is the preferred means for shipping cargo from eawb360 airports

44 How does the Single Process work?

45 eawb360 Phase1 locations for 2015 AMS CDG MXP FRA ZRH LHR DXB AIRLINES GHAs JNB SIN Go-Live dates for Phase 1 JAN 1, 2016 FEB 1, 2016 MAR 1, 2016

46 eawb360 Phase2 locations for 2016 YVR YYZ YUL ORD JFK GVA AIRLINES GHAs LAX DFW ATL MIA DOH HKG Go-Live dates for Phase 2 JUN 1, 2016 JUL 1, 2016 AUG 1, 2016 SEP 1, 2016 OCT 1,2016

47 eawb360 Phase3 locations for AIRLINES GHAs SEA SFO IAH BOS BRU MAD MUC BSL JED PVG TPE ICN NRT Go-Live dates for Phase 3 MAR 1, 2017 NBO CAN MAY 1, 2017 JUN 1,2017 JUL 1, 2017 CPT AUG 1, 2017 SEP 1, 2017 OCT 1, Q Q 2017

48 eawb360 Global Roll Out Plan Region Airport Go Live Date AA AC AF AY BA BR CA CI CX DL ET IB KL KQ LH LX MH QR SA SN SQ SV TK UA AFRICA CPT - Cape Town 1-May-17 x x x x x x x x AFRICA NBO - Nairobi 1-Jun-17 x x x x x x AMERICAS IAH - Houston 1-Jul-17 x x x x x x x x x x x x AMERICAS SEA - Seattle 1-Sep-17 x x x x x x x x x x AMERICAS SFO - San Francisco 1-Sep-17 x x x x x x x x x x x x c AMERICAS BOS - Boston 1-Oct-17 x x x x x x x x x x ASIA PACIFIC ICN - Incheon Q x x x x x x x x x x x x c ASIA PACIFIC NRT - Narita Q x x x x x x x x x x x x EUROPE BRU - Brussel 1-Oct-17 x x x x x x x x x x x c EUROPE BSL - Basel 1-Mar-17 x x x x x x x x x x EUROPE MAD - Madrid 1-Jun-17 x x x x x x x x x x x x x EUROPE MUC - Munich 1-Aug-17 x x x x x x x x x x x c MIDDLE EAST JED - Jeddah 1-Jun-17 x x x NORTH ASIA CAN - Guangzhou Baiyun Int'l Airport Q x x x x x x x x NORTH ASIA PVG - Pudong International Airport Q x x x x x x x x x x x x x c NORTH ASIA TPE - Chiang Kai Shek Q x x x x x x c

49 What is eawb360? A call to action campaign atselected airports by a group of participating airlines supported by CNS, working towards achieving 100% e-awb. 17 Participating Airlines American Airlines Air Canada Air France China Airlines Cathay Pacific Delta Air Lines EVA Air Finnair KLM LATAM Cargo Lufthansa Cargo Qatar Airways Saudia Cargo Singapore Airlines Swiss Turkish Airlines United 6 USA e-airports in 2016: ATL-DFW-JFK-LAX-MIA-ORD 4 USA new participating e-airports in 2017 IAH: SEA: SFO: BOS: 3 Pillars of eawb360 Coordinated communication campaign at focus e-airports Single Process Common Airport SOP Go Live July Launch event: June 16 th Go Live September Launch event: August 15 th Go Live September Launch event: August 17 th Go Live October Launch event: September 14 th For more details contact: Carmen Alvarez, calvarez@cnsc.us

50 Engagement Activities MeA Support Support on MeA adoption to increase number of freight forwarders eawb360 EVENTS Conduct an eawb360 launch targeted airports to prepare the market for eawb360

51 Engagement Activities Partnership with Local Associations Partner with Associations to work together towards a common goal DATA QUALITY EVENTS Conduct Data Quality events/webinars to prepare stakeholders for 100% eawb

52 eawb360 future events BOS: September 14 th Go Live Oct 1 st

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54 Looking forward to keep working together! ANY QUESTIONS? Thanks for your support!

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56 Technology Solutions for e-cargo FRED WERGINZ Head of Commercial Operations North America CHAMP Cargosystems

57 CHAMP Cargosystems CHAMP Cargosystems Creating value through connectivity Fred Werginz eawb360 San Francisco August 17 th 2017 CHAMP Cargosystems Page 57 Commercial Commercial in confidence in confidence

58 CHAMP Cargosystems Building success from within the air cargo community Softair AG CHAMP Philippines Worldwide Europe Asia Pacific North America LHR FRA LUX ZRH MNL ATL SIN Headquarters Regional Office Development Centre CHAMP Cargosystems Page 58 Commercial in confidence

59 CHAMP provides a unique integration approach for the air cargo industry The air cargo service bus Cargo Management Systems End-to-end control of commercial, operation and revenue accounting processes Business Intelligence Weight & Balance ULD Community Integration Platform Open, extendible and rules based industry bus Transmission, conversation and message distribution Secure, reliable data interchange ecargo Suite Customs & security Quality Portals Paper Free Mobility CHAMP Cargosystems Page 59 Commercial in confidence

60 What is the value of a Cargo Community provider? RULES CIMP 1 CIMP Policies ENVELOPE SWH APPs CIMP 2 https SMTP EDIFACT SECURE AS2 other CCSs ForwarderCIMP n send receive Cargo Community System (CCS) receive send CFACT Airline AUTHORITIES FTP MQ PUBLIC PORTALS XML REST SOAP FLATFILE SHIPPERS POLICIES XML.v 1 ENVELOPE XML.v n Rules CHAMP Cargosystems Page 60 Commercial in confidence

61 Airline Community - Tri-fold Hand-Out CHAMP Cargosystems Page 61 Commercial in confidence

62 CHAMP translates the industry s needs into consistently managed services Industry needs Connectivity Reliability Adaptability Visibility Compliance Quality Cargo Community System core services Compliance Management Community Management Quality Management Service Management Description Format management (proprietary/ standard) Edition/ Version control Right Message at the right time to the right place Access channel management e.g. Direct Access, Portals, Softwarehouses Network extension management e.g. Regional & Local CCS partners Rules & Policies, e.g. rejection/ acceptance of message versions Cargo iq data support Secure industry grade operations Duplication for compulsory Export Declarations Customer specific rules Customs filings Document creation CHAMP Cargosystems Page 62 Commercial in confidence

63 Providing community access to every air cargo stakeholder Fully automated host-to host communication Access to all logistics partners via one interface Fast, reliable and accurate communication Supporting e-awb initiative First true Freight Forwarding solution developed specifically for the cloud AWB data entry and ebooking Multi carrier capable > 90+ Customs compliance and e-freight participation Network Forwarders Small & Medium Forwarders CHAMP Cargosystems Page 63 Commercial in confidence

64 The power of Logitude One system for airlines for forwarders Enables airlines to get connected with their SME forwarders Dedicated airline area and airline branded access page Makes e-awb available on airline s website Including integrated booking (opportunity) Reduced data capturing & errors Manage and control users and bookings Enables SME forwarders to participate in the IATA e-awb and e-freight initiatives. Supports companies in a rollout of an e-cargo strategy Scalability e-awb > connects to 90+ airlines Full solution > Shared Logistics, CRM Air, Ocean and Road Reduced operation costs E-initiatives and digitization aim to strengthen the competiveness of the traditional air cargo industry CHAMP Cargosystems Page 64 Commercial in confidence

65 Logitude Your entry into the air cargo community CHAMP Cargosystems Page 65 Commercial in confidence

66 Logitude Service packages that reflect on your business requirements! e-awb Air cargo only e-awb capture Export only Economy Class Business Class First Class Full freight forwarding solution Shipment management Document printout Invoicing P&L calculation Business tools documents & reports Economy Class features + Additional features: Quotes Vendor Invoices Customer Collection and balance External document archive Shared logistics with your customers Independent CRM user subscription Free customization Please check out terms Business Class features: Quotes Vendor Invoices Customer Collection and balance External document archive 2GB per user Shared logistics with your customers Unlimited data storage CRM module MS Outlook interface Free customization Please check out terms CHAMP Cargosystems Page 66 Commercial in confidence

67 Success story - community connectivity with Logitude CHAMP Cargosystems Page 67 Commercial in confidence

68 eawb for the forwarder CHAMP Cargosystems Page 68 Commercial in confidence

69 eawb for the forwarder CHAMP Cargosystems Page 69 Commercial in confidence

70 CHAMP Cargosystems - Creating value through connectivity and offering community access to every air cargo stakeholder! Questions? For free trial please visit: CHAMP Cargosystems Page 70 Commercial in confidence

71 CHAMP Cargosystems Thank you for your attention CONNECTED THINKING FOR THE AIR CARGO COMMUNITY CHAMP Cargosystems S.A. Lux Tech Center building 2, rue Edmond Reuter Zone d Activités «Weiergewan» L-5326 Contern Grand Duchy of Luxembourg info@champ.aero CHAMP Cargosystems Page 71 Commercial Commercial in confidence in confidence

72 MEET YOUR eawb CHAMPIONS

73 NETWORKING COFEE BREAK

74 THE FORWARDER POINT OF VIEW MO KHAMLICHI Director Global Air Systems & Operations EXPEDITORS INT.

75 eawb360 DIGITAL TRANSFORMATION DEPLOYMENT COMMUNICATION

76 eawb360 TOPICS Where we stand How we got here Where we want to be

77 WHERE WE STAND 11,400,000 Pages Removed Since October 2015 $000,000 Hard Costs with 11.4M Pages Removed Based on $0/page $0,000,000 Labor Costs with 11.4M Pages Removed Based on 0x paper cost

78 WHERE WE STAND

79 DIGITAL TRANSFORMATION Digital Transformation Deployment Expansion of the Paperless deployment Standardize processes Deploy new technologies Replace inefficient practices Billing invoice procedures Paperless processes Recommended Workstations

80 DEPLOYMENT PLAN DESIGN VALIDATE COMMUNICAT E DEPLOY EXECUTE

81 DEPLOYMENT PLAN PER PHASE DESIGN VALIDATE COMMUNICAT E DEPLOY EXECUTE PAPERLESS DEPLOYMENT WORKSTATION STANDARDS

82 WORKSTATION STANDARDS The correct tools for their functions Engine powering the Expeditors factory Supports best in class customer service Make access to information transparent Compliments the Geo & IS procurement strategies Promote the standards for recommended desk set up, capable of providing the services our customers expect from us, and reflecting our cultural elements. Billing invoice procedures Workstation requirements Paperless processes

83 WORKSTATION STANDARDS

84 INVOICE DISTRIBUTION Invoice delivery remains paper heavy We will encourage migration to more efficient electronic communication tools (EDI, FTP, , on-line access). Billing invoice procedures Paperless processes Workstation requirements

85 ROLES & RESPONSIBILITIES District Regional Deployment group

86 HOW ARE WE DOING & WHERE DO WE WANT TO BE?

87 IMPROVE PRACTICES - EXAMPLES Billing invoice procedures Paperless processes Workstation requirements

88 THANK YOU!

89 THE GHA PERSPECTIVE JIM MOLLISON General Manager MAC Cargo Handling

90 MAC Cargo Handling LLC Presentation for SFO eawb360 Session

91 MAC Cargo Handling LLC MAC is an, independent cargo handler at SFO, conducting operations in our on-airport facilities in SFO and SJC. MAC provides full warehouse handling, manpower and security screening, Air New Zealand Emirates Airlines Scandinavian Airlines Qantas Cargo Air France Cargo KLM Cargo Fiji Cargo American Airlines Finnair Cargo DHL Express DHL ACS Hainan (drop Station)

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93 The major benefits of the e-awb? There are many benefits to utilizing the e-awb. A few of the benefits are: Reduced costs: such as no printing costs, no archiving, less paper usage Better reliability: no lost documents, minimized waiting time Green alternative to reducing paper

94 HELP US, HELP YOU e-awb s help reduce the risk of incorrect data capture, by us the GHA, since the information you provide is fed into the carriers system through FWB messages. (providing the data input is accurate) Ever had a lost document pouch? By going e-awb you can now scan and upload all needed documentation and never worry about the document pouch not being available.

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96 It seems like the common issues are caused by discrepancies between the EDI messages from the Freight Forwarder to the Carrier, making the acceptance process cumbersome for the GHA as due to the lack of paper documentation to check against. Thus, our agents don t really have the means to validate the electronic information contained on the AWB.

97 Some ground handlers have reported experiencing some discrepancies between the FWB and the carrier s booking (wrong destination, routing, etc.) which resulted in incorrect routing or other shipping errors, which resulted in the GHA being recharged for routing errors.

98 Mercury Air Cargo An Airline Partner in stopping the paper air waybill clutter!

99 Thank You, and we look forward to you going e-awb! Jim Mollison General Manager

100 THE AIRLINE ELECTRONIC EXPERIENCE JUSTIN TAFT Manager Cargo Distribution Technology UNITED CARGO

101 e-awb Enrollment at United

102 What is e-awb? The digitization of all shipping documents is e-freight The digitization of the MAWB documents is e-awb 102

103 The e-awb journey happens through EDI messaging Freight Forwarder United Airlines Booking Request Response Receipt FFR FFA Receive Information Confirms / Rejects MAWB FWB Received Information HAWB / List Resolves Issues FZB/FHL FNA Received Information Identifies Issues Deliver Freight Receive Freight Receive Information Receive Information FSU/RCS FSU Freight Acceptance Shipment Movement 103

104 It all begins with the first step 1. Sign the IATA Multilateral Agreement

105 Request activation from your airline partners 1. An Activation Notice should be completed for each airline. 2. Activation locations should be supplied to complete the form as each location needs to be activated 3. The airline will supply a finalized activation form

106 The IATA Matchmaker website can be used to manage activations 1. Can be reached at 2. Helpful in managing and organizing activations

107 Conduct an EDI message testing period to validate transmission and format Freight Forwarder EDI System Airline FWB Once test period is over, start e-awb

108 Thank you For more information or activation

109 enabling eawb for all

110 Background Electronic Air Waybill (eawb) is an IATA Board monitored activity, with target of 62% by end of 2017 There is significant increase in e-awb adoption by large global freight forwarders To accelerate wider e-awb adoption, the next step is to engage small and medium forwarders, who generate appx. 25% of the total AWBs issued There is reluctance from small and medium sized forwarders to adopt e-awb mainly due to technology investment required for electronic messaging So IATA decided to make available an industry tool, called eawblink, to help small and medium sized forwarders to become e-awb capable.

111 eawb Portal for SME eawblink is a desktop solution to enable small and medium sized freight forwarders to send and receive e-awb data Administered by IATA, this tool will enable freight forwarders to: capture/import e-awb data and to transmit this data to their Airline partners by using IATA standard electronic messages. receive and process electronic status update messages for their shipments. The goal of eawblink is to enable small and medium forwarders to switch to e-awb and help the industry achieve 100%

112 Features profile management document preparation contract track + trace data analysis end-to-end e-awb process User management Customer management Stock management Messaging configuration e-awb Master air waybill House air waybill e-csd Print AWB Print CSD Print House Manifest FSU RCS Cargo Receipt FSU FOH (On hand) FSU RCS (Accept) FSU DEP (Departure) FSU NFD (Notified) FSU DLV (Delivery) Reporting

113 Connectivity Airlines can connect through their technology partners Data import is available for forwarders who have their own system data entry data import xml cargo - imp CCS forwarders A B C D E

114 Q &A and Closing Remarks Michael White Vice President of Government and Industry Relations CNS

115 THANK Carmen G. Alvarez Michael White Cargo tracker iata.org/optin Iata.org/cargo

116 THANKS TO OUR SPONSORS & COLLABORATORS