Opening Remarks Chairman. Youri Busaan Cargo Director ECAIR / MD AnTho BvBa

Transcription

1 Supply Chain

2 Opening Remarks Chairman Youri Busaan Cargo Director ECAIR / MD AnTho BvBa

3 Air Cargo: Challenges and Opportunities Supply Chain Changing Mindsets: Does our Industry need a disruptive mindset to improve the supply chain experience?

4 Cargo DATA is an IATA focus at the WCS in Berlin Source 26 Feb. 2016

5 And then going beyond that: how can you use the data in a far more proactive fashion? Glyn Hughes 26 Feb. 2016

6 Disrupters Should we be WORRIED?

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8 Availability of DATA for Transport & decision making What makes this disruptors so strong Hrs The Data Champions / Disrupters Forwarder Airline Integrator Pc Current IT Systems E / Cloud / Big data Antho Consulting

9 Will Amazon enter the transportation and logistics business? October 22, 2015 by David Harris Amazon not looking to replace the likes of UPS and FedEx 29 / 01 / 2016 (ACN)

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11 Adapt Adopt Improve

12 The industry has only experienced 1% of the consequences of this digitalization Tom Enders Airbus nominated a Director of Digital

13 Question? Could our current industry proprietary systems make this happen? Who is your Director of Digital

14 Cargo Committee Member Welcome Address Mr Peter Gerber Lufthansa Cargo Chairman & CEO

15 Welcome Address Cargo Committee Member Peter Gerber Lufthansa Cargo Chairman & CEO

16 How Today e-commerce Determines the B2B Standards of Tomorrow? Pascal Meyer International Transport Manager, Chanel

17 Airports: The Physical Internet Nodes. Dirk Schusdziara SVP Cargo, Fraport AG

18 Airports The physical internet nodes Implementing new systems is not enough, we need to be disruptive! What does it mean? Dirk Schusdziara SVP Cargo Fraport AG March 2016

19 Digital Key needs delivery Analytics wearables Developing Enabling 19 WCS 2016 Digital Technologies will continue to be the main drivers for change Computing Drones Social Networking Initiatives Key systems Customized Google Leveraging potential Internet of things Innovation Community system Uber E-commerce Technologie Cloud Improve work Experience Devices eawb Customer centricity Smart mobility Science Robotics Telematics Amazon Personalization Big data reality Augmented reality 3D printing Connectivity Crowdsourcing

20 20 WCS 2016 How digitalization changed the Passenger Process? ONLINE FLIGHT BOOKING AUTOMATED CHECK-IN MOBILE BOARDING PASS WI-PASS PASSENGER QUEUING SYSTEM DASHBOARDS ON PASSENGER FLOW

21 21 WCS 2016 How digitalization changed the Cargo Business? We still rely on paper!

22 22 WCS 2016 Reluctance to put digitalization into the real world: Processes and Operations are still performed as always INDIVIDUAL HOW WE NEED TO WORK Competition Unwillingness to share infos Silence Obstinacy Insisting on old patterns My company Cooperation Transparency Communication Trust Courage Our cargo business

23 23 WCS 2016 How can we succeed in the digital world?

24 24 WCS 2016 How does the Cargo Community System work? Shipper Local Hub Consol Center GHA / Airline REAL-TIME SHARED INFORMATION Data exchange between cargo supply chain partners Driver name License plate of truck Flight number Latest Acceptance Time Security status Customs status Special handling codes (DGR, PER, PIL, etc.)

25 25 WCS 2016 Real-time Data facilitates the Processes and Operations INFORMATION ON INCOMING AND OUTBOUND SHIPMENTS AT AN EARLY STAGE Easy handling as all data is already available Immediate service due to assigned time-slots Fast reaction in case of delays Tracking and tracing possibility Optimization of resources

26 26 WCS 2016 Immediate Information about delivery time and designated ramp

27 27 WCS 2016 Customs Clearance can be done via the App...

28 28 WCS 2016 to a direct link with the Customs System

29 29 WCS 2016 Geofencing will be possible

30 30 WCS 2016 Digitalization helps to improve the customer experience FASTER PROCESSES BETTER RELIABILITY IMPROVED SERVICE

31 31 WCS 2016 How does the supply chain of the future have to look like? Speed Time to React Transparency Flow of Informati on SUCCES S FACTOR S 100% Custome r Satisfaction Flexibilt y 100% Delivery

32 32 WCS 2016 How could we optimize the processes along the supply chain? IMPORTANT STEPS TO TAKE: Building up trust between all the parties involved Standardization of processes, data, and agreements Open and fair communication Identification of common targets Defining advantages for each participant of the supply chain Need of a neutral coordinator Clearing station Change management throughout the whole organization

33 33 WCS 2016 Air Cargo Community Frankfurt: Institutionalization of Cooperation FAST RELIABLE ACTIVE Fast Communication Fast Processes Fast Customs Clearance Reliable Standards Reliable Information Reliable Certifications Active Performance Active Growth Active Planning In order to accelerate the overall process, all players have to work together

34 34 WCS 2016 VIDEO

35 Thank you for your attention!

36 Networking Break Thank you to our Sponsor

37 Introduction Chairman Youri Busaan Cargo Director ECAIR / MD AnTho BvBa

38 Open Portal to Support Air Cargo Trade Marcel Fujike SVP Products & Services Global Air Logistics, Kuehne + Nagel Management AG

39 WCS Supply Chain Track: «Changing Mindsets» KN FreightNet Motivation to built an ecommerce platform Marcel Fujike SVP Products & Services Global Air Logistics Berlin / March 16, 2016

40 KN FreightNet Introduction ecommerce solution to Quote Book Track air freight WCS - Berlin - Supply Chain Track p. 40

41 KN FreightNet Motivation for development in 2010 Reasons for development KN Strategy G4G Go for Growth (with stable margin) more SME accounts with limited sales staff Efficiencies & customer service internal: workload, quality, speed concentration on other tasks customer: immediate quotes, all-in, templates, 24/7 system & help enhanced service experience WCS - Berlin - Supply Chain Track p. 41

42 KN FreightNet Motivation for development in 2010 but: main reason: If we don t do it, someone else will Business need Every industry has certain period where ecommerce solutions become successful and profitable History of Internet ecommerce solutions in other industries show that one successful solution (like Amazon or Dell) drastically changes & revolutionises entire industry In air logistics, such solution is not available right now Our objective Kuehne + Nagel has the knowledge and (financial) capabilities to roll out such a solution. Our solution will offer: 1. Instant quotations 2. Online booking 3. Tracking of shipments Usage of most advanced technologies Sooner or later there will be successful ecommerce solution(s) in air logistics that will change our industry. This or one of these needs to be KN FreightNet. WCS - Berlin - Supply Chain Track p. 42

43 KN FreightNet Reality check: today Competition of today will not be the one of tomorrow Gartner Magic Quadrant 3PL 2014 WCS - Berlin - Supply Chain Track p. 43

44 Digital Mindset KN FreightNet Reality check: today Competition of today will not be the one of tomorrow? New Entrants Digital mindset Different value proposition but lacking global reach Existing technology companies Digital mindset Logistics knowledge Unable to execute but this could change Platforms operating between freight forwarders, carriers and shippers Global Reach / Industry Knowledge WCS - Berlin - Supply Chain Track p. 44

45 Source: IBM for Entrepreneurs Session, 2015 KN FreightNet Reality check: today Digital disruption happened all around us already World s largest taxi company owns no taxis (Uber) Largest accommodation provider owns no real estate (Airbnb) Largest phone companies own no telco infrastructure (Skype, WeChat) World s most valuable retailer has no inventory (Alibaba) Most popular media owner creates no own content (Facebook) Fastest growing banks have no actual money (SocietyOne) World s largest movie house owns no cinemas (Netflix) Largest software vendors don t write the Apps (Apple & Google) Our industry will be changing we need to be ready! WCS - Berlin - Supply Chain Track p. 45

46 Thank you! WCS - Berlin - Supply Chain Track p. 46

47 How Can the Supply Chain Industry Adopt a New Mindset to Facilitate Trade by Meeting Customer Expectation and Regulatory Compliance? Moderator: Remo Eigenmann, Lecturer of International Logistics at the Zurich University of Applied Sciences Panel: Robert Mellin, Strategy Development Manager, Ericsson Pascal Meyer, International Transport Manager, Chanel Dirk Schusdziara, SVP Cargo, Fraport AG Marcel Fujike, SVP Products & Services Global Air Logistics, Kuehne + Nagel Management AG

48 Panel discussion How can the Supply chain industry adopt a new mindset to facilitate trade by meeting customer expectation and regulatory compliance? TRUE COLLABORATION TO IMPROVE THE INDIVIDUAL CUSTOMER EXPERIENCE

49 How Can the Supply Chain Industry Adopt a New Mindset to Facilitate Trade by Meeting Customer Expectation and Regulatory Compliance? Moderator: Remo Eigenmann, Lecturer of International Logistics at the Zurich University of Applied Sciences Panel: Robert Mellin, Strategy Development Manager, Ericsson Pascal Meyer, International Transport Manager, Chanel Dirk Schusdziara, SVP Cargo, Fraport AG Marcel Fujike, SVP Products & Services Global Air Logistics, Kuehne + Nagel Management AG

50 Wrap-up and Conclusion for Action!

51 Networking Lunch Thank you to our Sponsors