Welcome to your new invoice. Welcome to your new bill A

Transcription

1 Welcome to your new invoice Welcome to your new bill A

2 We re making it smarter, faster and easier to do business together Key benefits to our customers A smarter invoice Simplified account details Enhanced payment channels Convenient electronic billing More personalised service Welcome to your new bill 1

3 We re making it smarter, faster and easier to do business together A smarter invoice Welcome to your new bill 2

4 We re making it smarter, faster and easier to do business together A smarter invoice Your invoice is easier to understand with clear sections showing: Detailed usage graphs Transactions and amounts due Stepped out unregulated charges Meter listings Meter data summaries Welcome to your new bill 3

5 February January February March March April 999/ *Indicates a GST applicable charge. Please refer to all pages of this invoice February January February March March April 999/ *Indicates a GST applicable charge. Please refer to all pages of this invoice February January February March March April 999/ *Indicates a GST applicable charge. Please refer to all pages of this invoice. We re making it smarter, faster and easier to do business together Example invoice for overdue account Business Sample Name Sample Group Inc Attention: John Smith Unit 1, 2 Sample Street Darwin NT 8 Service Address: 1 Unit Any 1, Street, 2 Sample Darwin Street, NT 8 Darwin NT 8 Overdue Please pay now $51,. Previous bill: Issued 2 October April Opening balance $51,4. Total Due $36, $51,4. $4. CR Current charges Credit Adjustments $. Current bill: Billing period 31 January 31 March 216 due 23 May 216 $3,8. Current Balance bill: brought Billing forward period 1 October 31 October 216 $51,. Balance *New charges Brought Invoice Forward Details $23,. $. Due Date 13 Jan 217 *New *Adjustments charges and Debit Adjustments $5,. $27, Total charges (ex GST) $28,. $27, Total Due $81,8. GST (on new charges and adjustments) $2,8. $2, Total due (inc Account GST) number Tax invoice $81,8. $36, Issue date April 216 Usage Profiles Useful Data Daily usage retail charges (kwh) Daily network demand (kva) Energy ABN purchase order Average daily usage 2,699.55kWh 123,456, kwh Average daily cost $ $123,456, Security deposit held $5,. 122 tonnes CO2-e 1/3/17 3/3/17 5/3/17 7/3/17 9/3/17 11/3/17 13/3/ /3/ /3/ /3/ /3/17 23/3/17 25/3/17 27/3/17 29/3/17 31/3/17 1/3/17 3/3/17 5/3/17 7/3/17 9/3/17 11/3/17 13/3/ /3/ /3/ /3/ /3/17 23/3/17 25/3/17 27/3/17 29/3/17 31/3/17 Invoice Details Tax invoice Energy ABN Issue date 32 Nov April 216 purchase order Security deposit held $5, (Mon Fri, 8am-4:3pm) Network Faults (Mon Fri, & Outages 8am-4:3pm) (24hrs Power & Water Corp) Network Faults & Outages Life 18 Threatening (24hrs Emergencies Power & Water Corp) or (24hrs/7days) Life Threatening Emergencies or (24hrs/7days) Energy, GPO Box 261, Darwin NT 81 Example invoice for account in credit Business Sample Name Sample Group Inc Attention: John Smith Unit 1, 2 Sample Street Darwin NT 8 Service Address: 1 Unit Any 1, Street, 2 Sample Darwin Street, NT 8 Darwin NT 8 Previous bill: Issued 2 October April Your account is in credit Opening balance $51,4. Total Due $36, $123,2. $51,4. CR Credit Adjustments $. Current bill: Billing period 31 January 31 March 216 $41,. CR Current Balance bill: brought Billing forward period 1 October 31 October 216 $71,8. CR Balance *New charges Brought Invoice Forward Details $23,. $. Due Date 13 Jan 217 *New *Adjustments charges and Debit Adjustments $5,. $27, Total Payment not required charges (ex GST) $28,. $27, GST (on new charges and adjustments) $2,8. $2, Total due (inc GST) Tax invoice $41,8. $36, Issue date April 216 Usage Profiles Useful Data Daily usage retail charges (kwh) Daily network demand (kva) Energy ABN purchase order Average daily usage 2,699.55kWh 123,456, kwh Average daily cost $ $123,456, Security deposit held $5,. 122 tonnes CO2-e 1/3/17 3/3/17 5/3/17 7/3/17 9/3/17 11/3/17 13/3/ /3/ /3/ /3/ /3/17 23/3/17 25/3/17 27/3/17 29/3/17 31/3/17 1/3/17 3/3/17 5/3/17 7/3/17 9/3/17 11/3/17 13/3/ /3/ /3/ /3/ /3/17 23/3/17 25/3/17 27/3/17 29/3/17 31/3/17 Invoice Details Tax invoice Energy ABN Issue date 32 Nov April 216 purchase order Security deposit held $5, (Mon Fri, 8am-4:3pm) Network Faults (Mon Fri, & Outages 8am-4:3pm) (24hrs Power & Water Corp) Network Faults & Outages Life 18 Threatening (24hrs Emergencies Power & Water Corp) or (24hrs/7days) Life Threatening Emergencies or (24hrs/7days) Energy, GPO Box 261, Darwin NT 81 Example invoice for account paid with Direct Debit Business Sample Name Sample Group Inc Attention: John Smith Unit 1, 2 Sample Street Darwin NT 8 Service Address: 1 Unit Any 1, Street, 2 Sample Darwin Street, NT 8 Darwin NT 8 Direct Debit Previous bill: Issued 2 October April Opening balance $51,4. Total Due Date Due 23 May $36, $51,4. CR Credit Adjustments $. Current bill: Billing period 1 April 3 April 216 Total Due $3,8. Current Balance bill: brought Billing forward period 1 October 31 October 216 $. Balance *New charges Brought Invoice Forward Details $23,. $. Your Due next Date scheduled debit payment 13 Jan of 217 *New *Adjustments charges and Debit Adjustments $5,. $27, $5, will be deducted on 15 May 216. Total charges (ex GST) $29,. $27, (please ensure your scheduled payments GST (on new charges and adjustments) $2,8. $2, Total due (inc GST) $31,8. are sufficient to cover the above amount) Tax invoice $36, Issue date April 216 Usage Profiles Useful Data Daily usage retail charges (kwh) Daily network demand (kva) Energy ABN purchase order Average daily usage 2,699.55kWh 123,456, kwh Average daily cost $ $123,456, Security deposit held $5,. 122 tonnes CO2-e 1/3/17 3/3/17 5/3/17 7/3/17 9/3/17 11/3/17 13/3/ /3/ /3/ /3/ /3/17 23/3/17 25/3/17 27/3/17 29/3/17 31/3/17 1/3/17 3/3/17 5/3/17 7/3/17 9/3/17 11/3/17 13/3/ /3/ /3/ /3/ /3/17 23/3/17 25/3/17 27/3/17 29/3/17 31/3/17 Invoice Details Tax invoice Energy ABN Issue date 32 Nov April 216 purchase order Security deposit held $5, (Mon Fri, 8am-4:3pm) Network Faults (Mon Fri, & Outages 8am-4:3pm) (24hrs Power & Water Corp) Network Faults & Outages Life 18 Threatening (24hrs Emergencies Power & Water Corp) or (24hrs/7days) Life Threatening Emergencies or (24hrs/7days) Energy, GPO Box 261, Darwin NT 81 Business Sample Name Sample Group Inc Attention: John Smith Unit 1, 2 Sample Street Darwin NT 8 999/9999 Monthly usage compared to Average daily 15 minute usage (kwh) Welcome Important to Notice: your new Lorem ipsumenergy same time last year (kwh) invoice. dolor sit You amet, now consectetur have access to a adipiscing detailed breakdown elit. 999/9999 Proin a nisl of usage, orci cras (Mon Fri, 8am-4:3pm) transactions sapien velit, viverra and amounts sed efficiturac, due. Visit jacanaenergy.com.au/businessbill for elementum information vitae. on Lorem how to ipsum read dolor your Network new sit amet invoice. nislorc consecte. Adipiscing Business Faults Sample & Outages Name Following our billing system 18 upgrade, Important you Notice: need Lorem to update ipsum your Sample (24hrs Group Inc Power & Water Corp) payment dolor sit amet, information consectetur to reflect your new adipiscing account elit. number. Proin a nisl Contact orci cras us on Life Threatening Attention: John Emergencies Smith 8 sapien 8985 velit, 7298 viverra for advice. sed efficiturac, or sapien vel neque. Unit 18 1, Sample 9 (24hrs/7days) Street Darwin NT 8 Energy, GPO Box 261, Darwin NT 81 :15 1:15 2:15 3:15 4:15 5:15 6:15 7:15 8:15 9:15 1:15 11:15 12:15 13:15 14:15 15:15 16:15 17:15 18:15 19:15 2:15 21:15 22:15 23:15 Monthly usage compared to Average daily 15 minute usage (kwh) Welcome Important to Notice: your new Lorem ipsumenergy same time last year (kwh) invoice. dolor sit You amet, now consectetur have access to a adipiscing detailed breakdown elit. 999/9999 Proin a nisl of usage, orci cras (Mon Fri, 8am-4:3pm) transactions sapien velit, viverra and amounts sed efficiturac, due. Visit jacanaenergy.com.au/businessbill for elementum information vitae. on Lorem how to ipsum read dolor your Network new sit amet invoice. nislorc consecte. Adipiscing Business Faults Sample & Outages Name Following our billing system 18 upgrade, Important you Notice: need Lorem to update ipsum your Sample (24hrs Group Inc Power & Water Corp) payment dolor sit amet, information consectetur to reflect your new adipiscing account elit. number. Proin a nisl Contact orci cras us on Life Threatening Attention: John Emergencies Smith 8 sapien 8985 velit, 7298 viverra for advice. sed efficiturac, or (24hrs/7days) sapien vel neque. Unit 1, 2 Sample Street Darwin NT 8 Energy, GPO Box 261, Darwin NT 81 :15 1:15 2:15 3:15 4:15 5:15 6:15 7:15 8:15 9:15 1:15 11:15 12:15 13:15 14:15 15:15 16:15 17:15 18:15 19:15 2:15 21:15 22:15 23:15 Service Address: Unit 1, 2 Sample Street, Darwin NT 8Service Address: Unit 1, 2 Sample Street, Darwin NT 8Service Address: Unit 1, 2 Sample Street, Darwin NT 8 Monthly usage compared to Average daily 15 minute usage (kwh) Welcome Important to Notice: your new Lorem ipsumenergy same time last year (kwh) invoice. dolor sit You amet, now consectetur have access to a adipiscing detailed breakdown elit. Proin a nisl of usage, orci cras (Mon Fri, 8am-4:3pm) transactions sapien velit, viverra and amounts sed efficiturac, due. Visit jacanaenergy.com.au/businessbill for elementum information vitae. on Lorem how to ipsum read dolor your Network Faults & Outages new sit amet invoice. nislorc consecte. Adipiscing Following our billing system (24hrs Power & Water Corp) upgrade, Important you Notice: need Lorem to update ipsum your payment dolor sit amet, information consectetur to reflect your new adipiscing account elit. number. Proin a nisl Contact orci cras us on Life Threatening Emergencies 8 sapien 8985 velit, 7298 viverra for advice. sed efficiturac, or (24hrs/7days) sapien vel neque. Energy, GPO Box 261, Darwin NT 81 :15 1:15 2:15 3:15 4:15 5:15 6:15 7:15 8:15 9:15 1:15 11:15 12:15 13:15 14:15 15:15 16:15 17:15 18:15 19:15 2:15 21:15 22:15 23:15 Previous bill: Issued 2 April 216 Opening balance $51,4. $4. CR Current bill: Billing period 31 January 31 March 216 Balance brought forward $51,. *New charges $23,. *Adjustments $5,. Total charges (ex GST) $28,. GST (on new charges and adjustments) $2,8. Total due (inc GST) $81,8. Overdue Please pay now $51,. Previous bill: Issued 2 April 216 Opening balance $51,4. $123,2. CR Current charges due Current 23 May bill: 216 Billing period 31 $3,8. January 31 March 216 Balance brought forward $71,8. CR *New charges $23,. *Adjustments $5,. Total Due charges (ex GST) $81,8. $28,. GST (on new charges and adjustments) $2,8. Total (inc GST) $41,8. Your Previous account bill: Issued is 2 April in 216 credit Opening balance $51,4. $51,4. CR $41,. CR Current bill: Billing period 1 April 3 April 216 Balance brought forward $. *New charges $23,. *Adjustments $5,. Total charges (ex GST) $29,. GST (on new charges and adjustments) $2,8. Total due (inc GST) $31,8. Payment not required Direct Debit Due Date 23 May 216 Total Due $3,8. Your next scheduled debit payment of $5, will be deducted on 15 May 216. (please ensure your scheduled payments are sufficient to cover the above amount) Usage Profiles Usage Profiles Useful Data Usage Profiles Useful Data Useful Data Daily usage retail charges (kwh) Daily network demand (kva) Monthly usage compared to same time last year (kwh) Daily usage retail charges Average daily (kwh) usage Daily network demand (kva) 9 123,456, kwh Average daily cost 6 5 $123,456, tonnes CO2-e If your account is overdue, you will now receive courtesy reminders to help you keep track Daily usage retail charges Average daily (kwh) usage Daily network demand (kva) 9 123,456, kwh Average daily cost 6 5 $123,456, tonnes CO2-e Average daily 15 minute usage (kwh) Monthly usage compared to Average daily 15 minute usage (kwh) Monthly usage compared to Average daily 15 minute usage (kwh) same time last dolor year sit amet, (kwh) consectetur same time last dolor year sit amet, (kwh) consectetur 35 2 adipiscing elit. Proin a nisl orci cras 35 2 adipiscing elit. Proin a nisl orci cras sapien velit, viverra sed efficiturac, 18 sapien velit, viverra sed efficiturac, elementum vitae. Lorem ipsum dolor elementum vitae. Lorem ipsum dolor 12 sit amet nislorc consecte. Adipiscing 12 sit amet nislorc consecte. Adipiscing dolor sit amet, consectetur dolor sit amet, consectetur adipiscing elit. Proin a nisl orci cras adipiscing elit. Proin a nisl orci cras 2 2 Average daily usage 123,456, kwh Average daily cost $123,456, tonnes CO2-e Welcome dolor to sit amet, your consectetur new bill 4 adipiscing elit. Proin a nisl orci cras sapien velit, viverra sed efficiturac, elementum vitae. Lorem ipsum dolor sit amet nislorc consecte. Adipiscing dolor sit amet, consectetur adipiscing elit. Proin a nisl orci cras

6 Simplified account details Simplified account details Your account details have been simplified Each of your properties has its own unique account number This number remains the same for every invoice, hence simplifying your payments processing Invoice Details Tax invoice Issue date 2 April Energy ABN purchase order Welcome to your new bill 5

7 Our new billing system is now live When should you start using your simplified account details to pay your invoices? Start using this account number now Pay using your current payment method If your invoice looks the same as usual, pay it in exactly the same way as you currently do. Pay using the new updated payment methods If you have received your new-look invoice, use the account number and new payment details to pay.

8 Enhanced payment channels Enhanced payment channels We offer five convenient ways to pay your invoice: EFT BPAY Direct Debit Australia Post Cheque Payment Options Electronic Funds Transfer (EFT) Account name: Energy, BSB: : , Ref: your payment advice to remittance@jacanaenergy.com.au Direct Debit To set one up today visit jacanaenergy.com.au/directdebit In Person At any Australia Post outlet Cheque Mail this slip with your cheque payable to Energy C&I, GPO Box 261, Darwin NT 81 Welcome to your new bill 7

9 Convenient electronic billing Say goodbye to paper! You can now receive your invoices and correspondence via making it easier for you to manage your electricity costs To opt in for e-billing simply contact us at Welcome to your new bill 8

10 Our new billing system is now live Find a full version of How to read your invoice at jacanaenergy.com.au/businessbill /9999 Business Sample Name Sample Group Inc Attention: John Smith Unit 1, 2 Sample Street Darwin NT 8 Service Address: 1 Any Street, Darwin NT 8 5 Previous bill: Issued 2 October 216 Opening balance $51,4. $51,4. CR Credit Adjustments $. Current bill: Billing period 1 October 31 October 216 Balance Brought Forward $. *New charges and Debit Adjustments $27, Total charges $27, GST (on new charges and adjustments) $2, Total due $36, Usage Profiles Useful Data 1 Daily usage retail charges (kwh) Daily network demand (kva) Monthly usage compared to same time last year (kwh) February March April *Indicates a GST applicable charge. Please refer to all pages of this invoice Invoice Details 2 Average daily 15 minute usage (kwh) :15 1:15 2:15 3:15 4:15 5:15 6:15 7:15 8:15 9:15 1:15 11:15 12:15 13:15 14:15 15:15 16:15 17:15 18:15 19:15 2:15 21:15 22:15 23:15 Tax invoice Issue date Nov Energy ABN (Mon Fri, 8am-4:3pm) Network Faults & Outages (24hrs Power & Water Corp) Life Threatening Emergencies or (24hrs/7days) jacanaenergy.com.au Energy, GPO Box 261, Darwin NT 81 Total Due $36, Due Date 13 Jan Average daily usage 2,699.55kWh Average daily cost $ tonnes CO2-e 9 Welcome to your new Energy invoice. You now have access to a detailed breakdown of usage, transactions and amounts due. Visit jacanaenergy.com.au/businessbill for information on how to read your new invoice. Following our billing system upgrade, you need to update your payment information to reflect your new account number. Contact us on for advice Service details Billing period Power factor Summary of meter (s) October October /1 81,931.2kWh /1 1,754.72kWh Service address 1 Any Street, Total usage (kwh) Loss factor Darwin NT 8 83,685.92kWh 4.62%.% since your last invoice Previous bill: Issued 2 September 216 Previous account $74.48 CR $74.48 CR Balance brought forward $1,48.96 CR Details of your electricity charges Usage Unit price Total cost (ex GST) Non-regulated retail charges (peak applies 6am 6pm Monday Friday) *Non Regulated Energy 62, $ $11, *Non Regulated Energy 21, $ $3,19.78 Regulated network charges (peak applies 6am 6pm everyday) *System control Charge 83, $.1 $11, *System Availability Charge (meter/day) 31. $ $1,48.96 *Low Voltage Network Energy (kwh) 69, $3,8.13 First 1, 1,. $.5797 $579.7 Next 2, 2,. $.4761 $952.2 Next 8, 39, $.3881 $1, *Low Voltage Network Energy (kwh) 13, $9,89.38 First 1, 1,. $.5481 $548.1 Next 3, 3, $.424 $ *Low Voltage Demand (kva) 1,445.7 $16,456. First 5 5. $9.175 $5,67. Next 1 1. $9.175 $4,398. Next 3 3. $7.793 $3,678. Next 5 5. $6.175 $3,678. Above $4.621 $1,289. *Low Voltage Demand (kva) $ First 5 5. $2.164 $18.2 Next 1 1. $2.164 $216.4 First $1.713 $ Environmental charges *Large Scale Renewable Energy 83, $.7586 $ *Small Scale Renewable Energy 83, $.3872 $324.3 Total (ex GST) $27, GST (on new charges) $2, Total new charges (inc GST) for 1 Any Street, Darwin NT 8 $36, Payment Options Electronic Funds Transfer (EFT) In Person Account name: Energy, BSB: At any Australia : , Ref: Post outlet your payment advice to remittance@jacanaenergy.com.au Due date 13 Jan 217 Direct Debit To set one up today visit Total amount $36, jacanaenergy.com.au/directdebit Cheque Mail this slip with your cheque payable to Energy C&I, GPO Box 261, Darwin NT 81 * Welcome to your new bill 9

11 Our new billing system is now live Contact us Phone (Mon Fri, 8am-4:3pm) Postal address Energy, GPO Box 261, Darwin NT 81 Welcome to your new bill 1