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8 Steps to Simplify Your Show Experience September 25-28, 2017 The International Centre Mississauga, ON Canada August 9,

9 CMTS Team Introductions Maria Kitamura Account Manager Tel Tony Pike Calvin Hinton Greg Hickey Marissa McDonald Angela Bozec Heavy Material Handling Manager Tel Heavy Material Handling Manager Tel Director - Operations ghickey@ges.com Tel Lead Exhibitor Services 2 nd Exhibitor Services torontoexhibitorservices@ges.com Darlene Mitchell Director, Customer Success & Marketing damitchell@ges.com Tel

10 Exhibitor Checklist Includes deadline orders for: Furnishings and Specialty Furniture Carpet and Underpad GEM Rental Exhibits and Accessories Graphics Material Handling and Labour Heavy Machinery Handling Advance Price Deadline: Monday, August 28, 2017 For more information, please click the link below to access the GES Expresso site for CMTS: GES Expresso - CMTS 2017 Contact Marissa McDonald for more information: torontoexhibitorservices@ges.com

11 Rental Booths & Accessories B. Rental Booth Standard Booth (A) Accessories (B) A. Quick Link Exhibit Systems GES Contact: Marissa McDonald Lead Exhibitor Services

12 Rental Furniture Furnishings Order Form Specialty Furniture Carpet Order Form Quick Link Booth Furnishings GES Contact: Marissa McDonald Lead - Exhibitor Services torontoexhibitorservices@ges.com

13 Custom Exhibits GES Contact: Jodi Anastasakis Manager Exhibits & Design

14 Material Handling Know the factors that affect the material handling rate and ship accordingly GES is in partnership with Trade Mark to supply rigging and machinery installation Please review and complete the material handling forms as accurately as possible as we want to ensure that your move-in and move-out run as smoothly as possible All work performed at the show is based on the hourly rates (see Heavy Machinery Handling Form) included in the kit Quick Links: GES Contact: Heavy Machine Handling (over 5,000 lbs.) Marissa McDonald Move-in Heavy Equipment Register Lead Exhibitor Services

15 Heavy Machinery Handling Suggestions to save you time and money: 1. LOADING: Please ensure your trucks are loaded friendly for removal (i.e. on at least 4-6 blocking, fork pockets turned to side of trailer bed). 2. SKIDDING & BOXES: Requires additional work to remove. Either leave skidding on equipment or reduce their use. AISLES MUST BE KEPT CLEAR AT ALL TIMES. 3. PLANNING: Plan your work prior to the start of our service in order to minimize the time necessary to unload your machinery. This will save you both time and money. 4. EQUIPMENT PLACEMENT: Take the time to be sure of the exact final location of your machinery BEFORE WE BEGIN. Relocation of machinery is costly to you. 9

16 Move-In Schedule Check for move-in date and time as per the notification provided in SME . All vehicles must report to the Marshaling Yard Marshaling Yard Plan See final colour-coded Move-In Schedule (sample below) to be provided closer to first move-in date Move-in Schedule Tues., Sept. 19, :00am 4:00pm (Heavy Machinery by Appointment Only) Wed., Sept. 20, :00am 4:00pm (Heavy Machinery by Appointment Only) Thu., Sept. 21, :00am 4:00pm (Heavy Machinery by Appointment Only) Fri., Sept. 22, :00am 4:00pm All Exhibitors Sat., Sept. 23, :00am 4:00pm All Exhibitors Sun., Sept. 24, :00am 4:00pm LIFO*/All Exhibitors * Last In, First Out 10

17 Important Tips Tips to Save Money: Take advantage of GES Discounts. Order before the deadline date Monday, August 28, 2017 Confirm orders as placed Review items on your GES invoice Take the steps that will save you time: Review the Exhibitor Service Manual and circulate the link to those who need it Add order deadline dates to your calendar now: Important Dates & Deadlines 11

18 Important Tips Be prepared to avoid on-site challenges: Bring copies of all paperwork, bills of lading, orders, etc. Adhere to your scheduled move-in time Health & Safety Conduct yourself in a safe manner Wear appropriate footwear and clothing Be aware of your surroundings Do not stand on furniture use proper equipment Get familiar with the International Centre - CMTS is in Halls 1, 2, 3, 4 12

19 Move-Out Plan for a smooth move-out: Review all invoices prior to move-out Pack and label all outbound materials Turn in a GES Bill-of-Lading to the GES Exhibitor Service Centre Material Handling Desk If using an outbound carrier other than TWI Group Inc., confirm pick-up details with your carrier directly 13

20 CMTS Team Introductions Rocky Mele Manager Sean Crook Foreman Ilda Sullivan Customer Service Rep Supervisor Kim Dudley Lead - Customer Service Rep rmele@showtech.ca Tel scrook@showtech.ca Tel isullivan@showtech.ca Tel kdudley@showtech.ca Tel

21 Exhibitor Checklist Includes deadline orders for: Electrical Services Display Booth Lighting Sign and Banner Hanging Manlift / Operator Services for Production Rigging Mechanical Services (Air, Gas, Water, Drain Upon Availability) Completed Booth Layout Drawings (indicating placement of electrical and mechanical services) Advance Price Deadline Date: Monday, August 28, 2017 All orders must be finalized and complete with booth layout and payment to qualify for discounted rates. Any changes or additions after this deadline date may be subject to regular rates. For more information, please click the link below to access the SHOWTECH Expresso site for CMTS: SHOWTECH Expresso - CMTS 2017 Contact Kimberley Dudley or Ilda Sullivan for more information: kdudley@showtech.ca isullivan@showtech.ca 15

22 Important Tips Tips to Save Money: Take advantage of SHOWTECH Advance Price Deadline Date Monday, August 28, Confirm that all requirements needed for equipment etc. are accurate, this will save time and money for onsite revisions. Confirm that all items on your final SHOWTECH order are correct. Take the steps that will save you time: Review SHOWTECH Fact Sheet included in your Mechanical / Electrical Order Form and CMTS Website. Review FAQ s on our SHOWTECH website - SHOWTECH POWER & LIGHTING Add order deadline dates to your calendar now: Important Dates & Deadlines 16

23 Important Tips Be prepared to avoid on-site challenges: Ensure your equipment has all approved ESA markings which can be found at Electrical Safety Authority. This link can also be found on the SHOWTECH Fact Sheet. For any unapproved electrical equipment, Permission to Show and Permission to Energize application forms can be found at Electrical Safety Authority. This link can also be found on the SHOWTECH Fact Sheet. When submitting booth layouts, please double check and indicate booth direction. If you have ordered a special connection, the NEMA number of the plug will be helpful or bring your own female connector. Please review SHOWTECH s Terms and Conditions on the back of the Electrical Order Form. Bring copies of all paperwork, orders, booth drawings, etc. Adhere to your scheduled move-in time. 17

24 Contact Info Mechanical Services SHOWTECH Booth Carpet / Furnishings GES Communications Lines The International Centre Coolant & Removal Services SME, Chris Moody Customs TWI Group Inc Electrical Services SHOWTECH Facility Enquiries The International Centre Heavy Machinery Lift GES Material Handling GES Transportation TWI Group Inc

25 Thank you for joining us today! A copy of the webinar slides will be sent to you shortly. GES Expresso - CMTS 2017 SHOWTECH Expresso - CMTS

26 EXHIBITOR EDUCATION WEBINAR: SHIPPING & HANDLING TIPS:

27 AGENDA Welcome Pre Show On Site After Show Questions & Answers

28 How can we remember all of the steps in shipping our exhibit to and from a convention? The best way to master this task is to do it in three steps: Pre-show, during show and after show. A shipping and handling Checklist can help keep track of the key areas.

29 PRE-SHOW Making arrangements Get a quote from the official customs and transportation supplier (TWI) ALWAYS make outbound shipping arrangements prior to the show. Check the service manual for freight receiving dates i.e. target date, warehouse receiving date, warehouse cut-off date etc.

30 PRE-SHOW Shipping Arrange with your freight carrier to pick up your freight and ship it to the desired location: Make sure your carrier will arrive on the designated date. Missing target dates and times can cost you unnecessary added expense! Make sure that freight is shipped PREPAID Make sure that you obtain a copy of the signed bill of lading from your carrier. BRING A COPY WITH YOU TO SHOW SITE For security reasons, it is best to ship high-tech equipment in unmarked containers

31 PRE-SHOW On Route Once materials have been shipped, forward a copy of your shipping bill of lading to the customs broker, along with a commercial invoice (if they have not been submitted already) Begin tracing your freight with the freight carrier to ensure an on-time schedule. Trace freight with TWI to ensure receipt. Confirm the number of pieces received and any exceptions to delivery. (Exceptions are piece count discrepancy or damages).

32 ON-SITE Arrival at the Show Confirm the number of pieces in your booth with the number of pieces shipped Place empty storage tags on ALL empty containers. You can get these at no cost from the general contractor Write your company name and booth number on the empty tags in BIG LETTERS! Do not leave ANYTHING in empty containers If possible, place smaller containers inside larger containers to cut down on the amount of empty containers you need to keep track of Make sure to count the number of cartons for storage and develop your own empty container list

33 ON-SITE Leaving the Show Obtain a shipping bill of lading and shipping labels from TWI, the official transportation provider, at the service desk. After materials are all repacked and ready for shipping, count the number of items to be shipped and advise TWI. Materials must be left in the booth space for pick up If you are not shipping with TWI, you must turn your materials handling agreement over to the general service contractor. DO NOT leave the material handling agreement in the booth with materials that will be shipped. Have the customer service representative check your material handling agreement to be sure all necessary information is completed Make sure you receive a copy of the material handling agreement

34 AFTER SHOW Trace freight with the designated outbound carrier Ensure arrival of your freight at the final shipping destination. Confirm the number of pieces and note any exceptions, i.e. missing pieces, damages, etc.

35 THANK YOU If you have any further questions or concerns in regards to shipping or customs please feel free to reach out to any member of our team: Pat D Alessandro P: x 6410 C: Zaza Vili P: x 6408 C: Shannon Trotter P: x 6401 C: Or us at orders@twigroup.com