CHAPTER 2: Goals, Objectives & Standards

Transcription

1 CHAPTER 2: Goals, Objectives & Standards

2 Report Prepared by:

3 Contents 2 GOALS, OBJECTIVES AND STANDARDS Goals, Objectives, Performance Measures, and Targets Service Standards Appendix A: Existing ART and WMATA Service Standards Figures Figure 1 TDP Proposed PrTN and PTN Network Map Tables Table 1 Performance Measures and Targets for FY 2017 TDP Table 2 Proposed Arlington County Service Standards Table 3 Industry Stop Spacing Standards Table 4 Arlington County Title VI Service Standards Table 5 WMATA Metrobus Title VI Service Standards

4 (Page Intentionally Left Blank)

5 2 GOALS, OBJECTIVES AND STANDARDS The Transit Development Plan s (TDP) goals, objectives, and performance measures reflect those developed for the Transportation and Development Division s (DOT) 2014 Performance Report. DOT developed this Performance Report in order to track the Division s progress toward the vision set out in the County s Master Transportation Plan (MTP). 1 The goals, objectives, and performance measures developed as part of the Performance Report and used in this TDP are based on a variety of publicly reviewed documents that contained existing Arlington County goals, objectives, performance measures, targets, and standards that pertain to transit, along with input and refinement by DOT leadership. The Fiscal Year 2017 TDP aims to support concepts put forth by the DOT Performance Report. As such, Chapter 2 of the TDP summarizes and reiterates the goals, objectives, and transit related performance measurements and adds TDP specific performance targets. The goals and objectives fall within the context of the Division s Vision and Mission. DOT s Vision is a thriving and sustainable community supported by transportation choices allowing for seamless movement at any time and to any place. DOT s Mission is to provide an accessible integrated system of transportation choices in coordination with land use and development. In addition to the goals, objectives, performance measures, and targets presented in this chapter, updated service standards for the ART system are also provided. 2.1 Goals, Objectives, Performance Measures, and Targets The performance measures from the Performance Report specifically related to transit are incorporated into this TDP. These measures include performance targets that build off of standards developed for the MTP, which set service level standards and targets based on classifying transit as falling within either the Primary Transit Network (PTN) or the Secondary Transit Network (STN), and the new Premium Transit Network (PrTN) will be incorporated as well. The PrTN is defined as the County s high-frequency enhanced bus service (10-minute peak headways and 12-minute off-peak headways, seven days a week) that operates along major thoroughfares that have high volumes of travel through and internally. These corridors will have bus stops that are spaced further apart with enhanced amenities. The PTN is defined as the high-quality, high-frequency transit service along primary development corridors; it includes higher frequency bus service (service that operates at 15 minute headways seven days a week). The STN is defined as comprising local corridor and circulator bus routes that serve the low- to moderatedensity portions of Arlington and adjacent communities and feed into the PTN. Table 1 summarizes the performance measures and specific targets created for the TDP. 1 While the MTP provides goals and objectives aimed toward a long-range vision, DOT lacked a unifying set of goals and objectives to which the Division could measure, assess and communicate its ongoing performance. Arlington County Transit Development Plan Page 2-1

6 Table 1 Performance Measures and Targets for FY 2017 TDP DOT Goal DOT Objectives DOT Transit Performance Measures TDP Performance Targets Accessibility: Expand multimodal access and connectivity to destinations both within and outside of the County. Maximize accessibility for Arlington residents, employees and visitors to regional activity centers and destinations within Arlington. Meet the needs of traditionally underserved populations in transportation planning, operations, maintenance and the provision of infrastructure. Proximity to Multi- Modal Transportation ADA Accessibility to Transit Service to Traditionally Underserved Populations Increase the percent of population within a quarter mile of transit with a peak frequency of every 30-minute by 10 percent by FY Increase the percent of population and jobs within a quarter mile of a bus stop with PTN level service by 20 percent by FY Achieve 90 percent ADA Accessible Bus Stops / Transit Centers by FY Increase the percent of traditionally underserved (low income and minority) populations within a quarter mile of a bus stop with seven-day a week service by 2 percent by FY Achieve 100 percent Title VI compliance with all transit planning outreach throughout the implementation of the TDP. Arlington County Transit Development Plan Page 2-2

7 DOT Goal Mobility: Improve mobility for all users of the transportation system in Arlington County. DOT Objectives Provide efficient (cost and time to users) personal mobility balancing all modes of transportation. Maximize use of transportation options while minimizing single-occupancy vehicle travel. DOT Transit Performance Measures Usage of ART and Metrobus TDP Performance Targets Increase the percent of those living and working in Arlington who use transit for commuting to 30 percent by FY Increase ART and Metrobus combined total ridership by two percent annually. Achieve and maintain on-time performance at agency standards for each individual route. Safety and Security: Provide transportation infrastructure and an integrated transportation network that is safe and secure for all users and all modes of travel. Minimize the frequency and severity of injury on all modes of travel. Mitigate transportation related safety and security risks. Build and maintain a premier safety culture within the Transportation & Development Division and the community at large. Transit Injuries Achieve and maintain trip load capacities at agency standards for each individual route trip. Reduce major transit injuries to zero. Install interior lighting (using solar and/or conventional/hardwired technology) at all shelters, wherever feasible, by Reduce the rate of accidents per 100,000 miles by 10% by FY Arlington County Transit Development Plan Page 2-3

8 DOT Goal Manage Effectively and Efficiently: Construct and manage the transportation system, infrastructure and operations effectively, efficiently and transparently. DOT Objectives Ensure fiscal stewardship in the funding, development, management, operation and maintenance of transportation systems to maximize community value. Build and sustain meaningful public support in transportation policies and programs. Construct financially sustainable assets and preserve, maintain and improve the condition of the existing transportation system. DOT Transit Performance Measures Cost per Trip for ART ART Farebox Recovery Mean Distance Between Failures of ART Fleet TDP Performance Targets Maintain a minimum of 15 passengers per revenue hour on all STN routes. Maintain a minimum 20 percent farebox recovery for STN routes. Maintain 35 passengers per revenue hour during peak hours and 15 passengers per off peak revenue hour on all PTN/PrTN routes. Maintain a minimum 35 percent farebox recovery ratio for all PTN/PrTN routes. Reduce the proportion of nonrevenue hours to total hours by 10% by FY Achieve and maintain the agency standard of 11,000 mile average mean distance between failure agency standard. Arlington County Transit Development Plan Page 2-4

9 DOT Goal Environment, Energy, Health, and Economy: Enrich the quality of life in Arlington County through sustainable transportation improvements and infrastructure. DOT Objectives Maintain or reduce noise, air and water pollution through Transportation & Development Division Activities. Promote public health through transportation activities. Leverage investments in transportation and guide development of land use and transportation to support economic development. DOT Transit Performance Measures Citizen Service and Study Requests Particulate Matter per Mile Produced by ART TDP Performance Targets Achieve and maintain at least a Satisfactory rating at least 95 percent of the time and an Excellent or Very Good rating at least 50 percent of the time when periodic satisfaction surveys are conducted. Maintain ART fleet particulate matter at.003 lbs per revenue mile Arlington County Transit Development Plan Page 2-5

10 2.2 Service Standards As part of the development of the FY 2017 TDP, ART s service standards have been reviewed and modified. The revisions are intended to add more specificity to the standards and take into account the different types of bus services that ART offers. For vehicle load factors, the standard is broken up into peak periods versus off-peak periods, and express type service and local service. For on-time performance, the definition of early was adjusted to be more in line with industry norms and to allow more flexibility in the on-time definition. Stop spacing standards were developed based on ART stop spacing performance measures from the 2010 TDP, WMATA s current stop spacing standards, and those presented in Transit Cooperative Research Program Report 19: Guidelines for the Location and Design of Bus Stops (TCRP-19). Limited stop service was given a separate standard to match WMATA s standard for its limited stop service. For service levels, routes were assigned to the Primary Transit Network (PTN), Secondary Transit Network (STN) and the new Premium Transit Network (PrTN), based on existing characteristics and service levels. The PrTN is defined as a high-frequency (10-minute peak and 12-minute off-peak) enhanced bus service with 18-hour, seven days a week service. The bus stop spacing is further apart for these services and will be accompanied by enhanced amenities. Within Arlington County, two corridors are being recommended for this type of service: Columbia Pike from the County Line to the Pentagon, Pentagon City and Crystal City Metro stations Route 1 corridor from the County Line to the Pentagon City and Crystal City Metro stations The MTP defined Definite PTN 2 areas as: Lee Highway, Wilson Boulevard between Ballston and Rosslyn, Columbia Pike, South Glebe Road and the Route 1 corridor. For the purpose of this TDP, the portion of South Glebe Road southeast of Shirlington is not considered part of the Definite PTN and the Route 1 and Columbia Pike corridors are being considered part of the Premium Transit Network. Washington Boulevard has also been added based on the existing and proposed level of service along the corridor, and the high propensity for transit along certain portions of the corridor. The Definite PTN corridors are defined in this TDP as follows: Glebe Road between Marymount University/Lee Highway and Arlington Ridge Road 2 Definite PTN corridors should have planned PTN service, Candidate PTN corridors should have at least STN level service, and should be considered in the future for PTN level service based on development. Arlington County Transit Development Plan Page 2-6

11 Lee Highway between East Falls Church Metro station/north Sycamore Street and Rosslyn Metro station Washington Boulevard between East Falls Church Metro station/north Sycamore Street and Ballston Metro station Wilson Boulevard / Clarendon Boulevard between the Ballston Metro station and Rosslyn Metro station The updated service standards are summarized in Table 2 and Figure 1 is a map of the updated PrTN and PTN corridors based on the updates made in this TDP. Table 2 Proposed Arlington County Service Standards Vehicle Load Factor Frequency (minimum) Span of Service (minimum) Category and Subcategories Peak Periods Express Local Off-Peak Periods All routes Premium Transit Network Primary Transit Network Secondary Transit Network Premium Transit Network Primary Transit Network Secondary Transit Network Standard 100% of seated capacity 125% of seated capacity 100% of seated capacity 10-minute peak headways and 12- minute off-peak headways 15 minute headways 30-minute peak headways and either 30 minute off-peak headways or availability of Flex service 18-hours a day, 7 days a week 18-hours a day, 7 days a week 7-hours a day, 5 days a week On-Time Performance 3 95% Service Availability Bus Stop Spacing Limited Stop Service Premium Transit Network Primary Transit Network Secondary Transit Network Average Mean Distance Between Failure 90% of residents live within ¼-mile of transit 1,760 2,640 feet 1,320 2,649 feet 1,320 feet 660 1,320 feet 11,000 miles 3 ART measures on-time performance at major time points, the route must not depart early and arrive before six minutes after scheduled. Arlington County Transit Development Plan Page 2-7

12 Figure 1 TDP Proposed PrTN and PTN Network Map Premium Transit Network Definite Primary Transit Network Candidate Primary Transit Network Express Transit Network High All Day Propensity High Peak Propensity Metro Rail Station Arlington County Transit Development Plan Page 2-8

13 Appendix A: Existing ART and WMATA Service Standards Table 3 details the WMATA, TCRP-19, and ART 2010 TDP standards. Table 3 Industry Stop Spacing Standards Stop Type WMATA TCRP-19 ART 2010 TDP Downtown feet - Urban feet - Suburban - 1,000 feet - Rural - 1,250 feet - Local Service Limited Stop Service 1,050 1,320 feet 1,760-2,640 feet (MetroExtra) Primary Transit Network - - 1,320 feet Secondary Transit Network ,320 feet The Arlington County Title VI Plan 4 defines a number of standards for the services operating in the County, including ART, Metrobus, and Metrorail. These service standards include vehicle passenger loads, service levels (headways and spans of service), on-time performance, and service availability (see Table 4). Table 4 Arlington County Title VI Service Standards Category Vehicle Load Factor Service Levels On-Time Performance Service Availability Primary Transit Network Secondary Transit Network Standard 125% of seated capacity 15 minutes 18-hour span 30 minutes during peak periods Early: Depart any time before scheduled Late: Depart six or more minutes later than scheduled 95% on-time 90% of residents live within ¼-mile of transit 4 Arlington County Title VI Civil Rights Program, 2014 Arlington County Transit Development Plan Page 2-9

14 WMATA, while operating within the service standards prescribed by Arlington County, has additional service standards for Metrobus as defined under WMATA s Title VI Plan, 5 as summarized in Table 5. Table 5 WMATA Metrobus Title VI Service Standards Category Standard Vehicle Load Factor Peak: Maximum load factors of 120% on radial lines, 110% on crosstown lines, and 100% on express lines Off-Peak: Maximum load factor of 100% on all service types Vehicle Headway Peak: 15 minutes for urban and radial lines, 30 minutes for suburban lines Off-Peak: 30 minutes for urban and radial lines, 60 minutes for suburban lines On-Time Performance Early: Arriving at stop more than 2 minutes before scheduled time Late: Arriving at stop more than 7 minutes late Service Availability Population living within ¼-mile of a bus stop (regional and non-regional) divided by the total population living in the compact zone. 5 WMATA Title VI Plan, 2014 Arlington County Transit Development Plan Page 2-10