July 25, Certified Mail Tracking Number:

Transcription

1 July 25, 2013 Mr. Cliff Guffey President American Postal Workers Union, AFL-CIO 1300 L Street, NW Washington, DC Certified Mail Tracking Number: Dear Cliff: As information, enclosed is a copy of the second and final Post Implementation Review for the Victoria, Texas Processing & Distribution Facility (P&DF) Area Mail Processing (AMP). In accordance with the Non-Disclosure Agreement dated February 11, 2013, the Postal Service is providing both redacted and unredacted copies of the PIR. If you have any questions, please contact Rickey Dean at extension Sincerely, Patrick M. Devine Manager Contract Administration (APWU) Enclosure (CA )

2 REDACTED Type of Distribution Consolidated: Destinating Facility Name & Type: Victoria TX P&DF Street Address: 312 S Main St City: Victoria State: TX 50 Facility ZIP Code: District: Rio Grande Area: Southwest Finance Number: Current 3D ZIP Code(s): 779 Miles to Gaining Facility: 95 EXFC office: Yes Plant Manager: Ken Epley Senior Plant Manager: Dennis Stasa District Manager: Jeffery A Taylor Facility Name & Type: Corpus Christi TX P&DC Street Address: 809 Nueces Bay Blvd City: Corpus Christi State: TX 50 Facility ZIP Code: District: Rio Grande Area: Southwest Finance Number: Current 3D ZIP Code(s): 783, 784 EXFC office: Yes Plant Manager: Mark A Fernandez Senior Plant Manager: Dennis Stasa District Manager: Jeffery A Taylor Approval Date: February 4, 2011 Implementation Date: Jul PIR Type: Final PIR Date Range of Data: Jul : Processing Days per Year: 310 Bargaining Unit Hours per Year: 1,742 EAS Hours per Year: 1,819 Jun Date of HQ memo, DAR Factors/Cost of Borrowing! May 7, 2010 New Facility Start-up Costs Update Date & Time this workbook was last saved: :03 Area Vice President: Vice President, Network Operations: Area AMP Coordinator: NAI Contact: JoAnn Feindt David E. Williams Richard Enriquez I Steve Jackson Doris Billingslea I Cindy Venable I Sarah Grover PIR Data Entry Page

3 Approval Signatures TXP&DF Finance ~umber: Curmnt SCF llp C~s): Type of Distribution Coosolidated: Gaining Faelllty Name and Type: facility ZIP Code: Fil'lanee Number. Currant SCF ZIP Code(s): lml'liai?t.,.,')t:mi fnn Date:.:::0;.:.7:...::/0...:.1/...:.1...:.1 Date Range of Data: to PIRType: Jun ACKNOWlEDGEMENT OF ACCOUNTASllfTY I acltr101<~ge thst lam ~l'ltlibla for IWJ)fldlng and :wp~ ths ~..mv of all ol!icia! PQlilt&l reporting ~ and those r&l&!ing to compliance With conlmcllng, complement f)( similar~ tnvol11lng!he lnve~~lmen! and expenditure of I.OSfM(,i FA 1JJ1Y: P~~nt Manager. our~!mt!l!!.!i!l il~ Piant Manager: Commetlts:

4 Executive Summary Last Saved: June 20, 2013 Date Range of Data PIR Type: Final PIR Jul Jun Losing Facility Name and Type: Street Address: City: State: Current SCF ZIP Code(s): Type of Distribution Consolidated: Gaining Facility Name and Type: Street Address: City: Victoria TX P&DF 312 S Main St Destinating Corpus Christi TX P&DC 809 Nueces Bay Blvd Corpus Christi Savings/Costs Final PIR vs Pre AMP Final PIR vs Approved Function 1 Workhour Savings Non-Processing Craft Workhour Savings (less Maint!Trans) PCES/EAS Workhour Savings Transportation Savings Maintenance Savings Space Savings Total Annual Savings ($687,972) ($83,286) $0 $0 0 from Workhour Costs - Combined from Other Curr vs Prop from Other Curr vs Prop from Transportation HCR and Transportation PVS from Maintenance from Space Evaluation and Other Costs Total One-Time Costs ($15,960) 42,000 from Space Evaluation and Other Costs Total First Year Savings Staffing Craft Position Loss PCES/EAS Position Loss from Staffing-Craft from Staffing-PCESIEAS Service Losing Current Qtr Gaining Current Qtr First-Class Mail Service Performance (EXFC 0/N) 99.72% 97.59% from Service Performance & CSM First-Class Mail Service Performance (EXFC 2 Day) 93.11% 93.93% from Service Performance & CSM First-Class Mail Service Performance (EXFC 3 Day) Customer Experience Measurement Overall Satisfaction Residential at PFC level Customer Experience Measurement Overall Satisfaction Small Business at PFC level 92.44% 93.29% 88.80% 84.84% from Service Performance & CSM from Service Performance & CSM from Service Performance & CSM PIR Executive Summary

5 Calculation References Combined Losing and Gaining Facility Data: Pre AMP Proposed Final PIR Function i Workhour Costs $10,131,175 $9,277,084 $9,965,056 Non-Processing Craft Workhour Costs (less Maintenance & Transportation) $946,290 $946,290 $770,350 PCES/EAS Workhour Costs $1,850,034 $1,743,084 $1,826,370 Transportation Costs $4,069,644 $3,860,793 $3,190,783 Maintenance Costs $3,791,718 $3,770,853 $3,719,293 Space Savings $0 $0 Total Annual Cost $19,598,104 $19,471,852 Total One-Time Costs $0 $157,960 $15,960 Total First Year $20,788,862 $19,756,064 $19,487,812 Staffing Craft Position Total On-Rolls PCESIEAS Position Total On-Rolls Final PIR vs Pre-AMP Final PIR vs Proposed (Approved) AMP Approved AMP Function i Workhour Savings $166,119 ($687,972) $854,091 $175,940 $175,940 ($0) Non~Processing Craft Work hour Savings (less Maint!Trans) PCESIEAS Workhour Savings $23,665 ($83,286) $106,951 Transportation Savings $878,861 $670,010 $208,852 Maintenance Savings $72,425 $51,561 $20,864 Space Savings $0 $0 $0 Total Annual Savings $1,317,010 $126,252 $1 '190,758 Total One-Time Costs ($15,960) $142,000 ($157,960) Total First Year Savings $1,301,050 $268,252,032,798 Staffing Craft Position Loss PCES/EAS Position Loss 2 PIR Executive Summary

6 Summary Narrative Last Saved: June 20, 2013 Losing Facility Name and Type: Victoria TX P&DF Current SCF ZIP Code(s): 779 Type of Distribution Consolidated: Destinating Gaining Facility Name and Type: Corpus Christi TX P&DC Current SCF ZIP Code(s): 783, 784 Background: The Southwest Area, with the assistance of the Rio Grande District, has completed the Final Post Implementation Review (PIR) of the Area Mail Processing (AMP) that consolidated destinating mail from the Victoria TX P&DF into the Corpus Christi P&DC. The transfer of destinating Automated letter mail began in April All remaining operations were moved effective July 1, The data for the pre-amp period was FY 2010 and included all operations for the Victoria TX P&DF and the Corpus Christi P&DC. The data for the Final PIR was July 1, 2011 thru June 30, Financial Summary: Total Annual Savings Total First Year Savings Final PIR Vs Pre-AMP $1,317,010 $1,301,050 Final PIR Vs Approved $126,252 $ 268,252 The Final PIR first year savings is $268,262 above the proposed first year savings of $1,032,798. Transportation Changes: The approved AMP projected an annual Transportation savings of $208,852. The final PIR savings of $878,861 resulted from mileage changes and reduction of Routes in HCR HCR Trip 801 was eliminated as planned. Trip 807 remains because it brings 5 digit direct containers from the NDC. Its scheduled arrival time is The Victoria stops on HCR trips 1, 3 & 7 and the Sunday stop on trip 5 were eliminated as proposed. On HCR 77910, trip 1 has been changed to depart San Antonio at 1900 as planned. Only the proposal to change HCR Trips 4 & 8 to arrive at 0200 remain to be completed. The Victoria PM is the Administrative Official on this contract and has full authority to effect these changes. Customer Service Considerations: The EXFC overnight, 2-day and 3-day mail service performance is shown below for the Victoria TX and the Corpus Christi P&DC. PIR Summary Narrative

7 Losing Site: Victoria TX P&DF Gaining Site: Corpus Christi TX P&DC After AMP Staffing Impacts: The Victoria TX P&DF Pre-AMP staffing included 14 FT clerks, 2 PTF clerks, 1 casual clerk, 4 FT mail handlers, and 1 casual mail handler. The proposed post-amp clerk staffing was 6 At the time, this was a best guess as there remained several unknown factors as to what the actual workload would be left in Victoria and the actual time required to perform dock transfer operations and remaining mail processing on a daily basis. All 5 mail handler positions were eliminated; two through transfer to the Corpus plant, and the others through change in craft and retirement. The 17 clerk positions have been reduced to 14. The 2 PTF positions were converted to NTFT positions and the 1 casual was changed to 1 PSE. 2 FT clerks are pending separation through retirement due to medical. 1 NTFT clerk is out pending removal. 2 FT clerks are detailed to the James Moody station. This leaves actual operating clerk complement of 10. There is a new APWU contractual agreement of not to exceed 50 mile excessing. No clerks have volunteered to transfer to other offices. 2 Function 3B positions have remained. Due to 50 mile excessing agreement the 2 ET positions have remained as unassigned regulars. Because no ET assignment exist they perform the duties of a vacant maintenance mechanic position and supplement clerk craft as needed to provide 8 hours work daily. PIR Summary Narrative

8 1 Craft= FTR+PTR+PTF+Casuals 2 Craft= F1 + F4 at Losing; F1 only at Gaining All affected employees that were reassigned to other Postal facilities were subject to processes outlined in the National Labor Agreements. Pursuant to the Worker Adjustment and Retraining Notification Act (WARN), the USPS is complying with the National Labor Agreements in reassigning employees. Maintenance Impacts: The Maintenance savings have shown a $72,425 savings compared to Pre-AMP and a $51,561 savings to proposed. The 2 Function 38 positions have remained. Due to 50 mile excessing agreement the 2 ET positions have remained as unassigned regulars. Because no ET assignment exist they perform the duties of a vacant maintenance mechanic position and supplement clerk craft as needed to provide 8 hours work daily. Space Impacts and One-Time Facility Costs: The approved AMP projected a one-time cost of $157,960 which included $142,000 for the relocation of Mail Handlers to other facilities and the relocation of two DBCS's from Victoria to Corpus Christi for $15,960. The relocation for the machines is all that has occurred. No money has been spent on relocation for the Mail Handlers. PIR Summary Narrative

9 PIR Summary Narrative

10 Service Performance and Customer Satisfaction Measurement Last Saved: June 20, 2013 Losing Facility: Victoria TX P&DF District: Rio Grande PIR Type: Final PIR Implementation Date: 07/01/11 After AMP Gaining Facility: Corpus Christi TX P&DC District: Rio Grande After AMP (15) Notes: Customer Satisfaction Measurement (CSM) became Customer Experience Measuremenl Data reflects most recently completed quarter available in CEM. ; Overall Satisfaction (Overall Experience) Satisfaction with Receiving (Experience with receiving) Satiisfac;tiion with Sending (Experience with sending) ~-~!o- ~--JS13tisl!actiion with most frequently visited PO (Experience with most frequently visited PO) Zl!~."!~... "... } ~?~~~---- "' Satisf13Ctii )n with most recent contact with USPS (Experience with most recent contact wil _.;:.:_: ;..:...;;.:.::.:...;.;:.._;..;..:.:.::.:...:.:..._.J- -, to recommend the USPS PIR Service Performance and Customer Satisfaction Measurement

11 Combined Facilities Workhour Costs- Combined Facilities last Saved JuM 20, 2013 Type of Distribution Consolidated: Destinating PIR Workhour Costs~ Combined Facilities

12 PIR Workhour Costs- Combined Facilities

13 {V)NOTES:====================================================================================================================== PIR Workhour Costs- Combined Facilities

14

15

16 Losing Facility: Victoria TX P&DF Workhour Costs Losing Facility Last Saved June PIR Type : :~::;:.: ~.~ "'"--,, ~ "' ' Type of Distribution Consolidated: Destlnating Date Range of Data: Jul to Jun.J PIR Work hour Costs- Losing

17 PIR Workhour Costs Losing

18 PIR Workhour Costs- losing

19 PIR Workhour Costs Losing

20 PIR Workhour Costs~ Losing

21 ~- ~--- - Gaining Facility: Corpus Christi TX P&D:::C: _ Workhour Costs -Gaining Facility Last Saved June PIR Type : :~~:"'.: ~~cc: ",. " " Type of Distribution Consolidated: Destinating Date Range of Data: J~~.:!:!~!!. to Jun Q12.. ~.. -- PIR Workhour Costs - Gaining

22 PIR Workhour Costs ~ Gaining

23 PIR Workhour Costs~ Gaining

24 PIR Workhour Costs- Gaining

25 (27)NOTES:,,,,,,.. _,,,,,,_ PIR Workhour Costs- Gaining

26 I Other Workhour Move Analysis I PI R Other Workhour Costs

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28 PIR Other Workhour Costs

29 PI R Other Work hour Costs

30 PlR Other Wofkhour Costs

31 I Distribution to Other PIR Worksheet Tabs I PIR Other Workhour Costs

32 PIR Other Workhour Costs

33 Staffing - Craft Last Saved: June 20, 2013 PIR Type: Final PIR Data Extraction Date: 07/18/12 Craft Positions Craft Positions r , l I (23) I (24) I I Final PIR vs Pre AMP I Final PIR vs Proposed I I I I Total Craft Position Loss: I 10 I 0 I I I I '(Ab'~;;';~~;;;r~ c;;r.;d'f;;;;;rdtoth;'e;e"tuiivts-;;;:;;;~;y) PIR Staffing- Craft

34 Staffing - PCES/EAS Last Saved: June PIR Type: Final PIR Losing Facility: Victoria TX P&DF Finance# -'4-'-89"-3'-'3-'-0 Data Extraction Date: 7/18/2012 PCES/EAS Positions Position Title PIR Staffing- PCES/EAS

35 Gaining Facility: Corpus Christi TX P&DC Finance #..;4c::8:o20:;;3:.;1, _ Data Extraction Date: r'-'-*-~ ~----~-* ~---~-~ ,! Total PCES/EAS, ( 37 l, ( 38 l,! Position Loss! 2! 1! "" ' l (Above numbers are carried forward to the Executive Summary) PIR Staffing- PCES/EAS

36 Losing Facility: Victoria TX P&DF Finance Number:...:4~8.::9.::33~0::.. Transportation - PVS Last Saved: June 20, 2013 Final PIR PIRType: Date Range of Data: Jul to -- Jun Gaining Facility: Corpus Christi TX P&DC Finance Number: _4_8_2_03_1 (3) I (4) I (5) Final PIR Variance Variance Final PIR vs Final PIR vs (8) I (9) I (10) PIR Variance Variance Final PIR vs Final PIR vs (11) Total Final PIR vs Pre AMP Transportation-PVS Savings: :c:...:...:.:::.:.:::..::..:..:. (12) Total Final PIR vs Proposed Transportation-PVS Savings: ---l.::.:...:.::.:..::.::.::..;: (This number added to the Executive Summary (This number added to the Executive Summary) (13) Notes: PIR Transportation- PVS

37 Losing Facility: Victoria TX P&DF Transportation - HCR Last Saved: June 20, 2013 PIR Type: Final PIR Type of Distribution Consolidated: Destinating Data of HCR Data File: (1) (3) (4) Final PIR Route# (7) Final PIR Annual Cost CT for Outbound Dock: (9) (10) Final PIR PIR Transportation HCR- Losing

38 Change Analysis Final PIR vs Pre AMP Final PIR vs PIR Transportation HCR Losing

39 Gaining Facility: Corpus Christi TX P&DC Type of Distribution Consolidated: Destinating Date of HCR Data File: Transportation - HCR Last Saved: June 20, 2013 CET for Inbound Dock: CET for Cancellations: PIR Type: Destinating CET for OGP: CT for Outbound Dock: PIR Transportation HCR- Gaining

40 Summary HCR Losing & Gaining Losing Gaining (13) 1 (14) Final PIR vs Pre Final PIR vs AMP $0 (13) Total Final PIR vs Pre AMP Transportation-HeR Savings: (from losing and gaining facilities) (14) Total Final PIR vs Proposed Transportation-HeR Savings: (from losing and gaining facilities) Total Transportation (15) (16) Final PIR vs HCR PVS (15) Total Final PIR vs Pre AMP Transportation (PVS & HeR): (This number carried forward to the Executive Summary) (16) Total Final PIR vs Proposed Transportation (PVS & HeR): (This number carried forward to the Executive Summary) PIR Transportation HCR -Gaining

41 MPE Inventory Last Saved: June 20, 2013 Data Extraction Date: PIR Type: Final PIR Date Range of Data: Jul to- Jun Losing Facility: _V_ic_t_o_ria;...;...T_X_P_&;...D;...;...F Gaining Facility: Corpus Christi TX P&DC <a> 1 (9) Final PIR 0 0 $0 $0 so (10) Notes: Both AFCS machines stayed in Corpus Christi, one in regular use and one as a back-up. Carried to Space Evaluation and PIR MPE Inventory

42 Maintenance Last Saved June 20, 2013 PIR Type*: _F_in_a_l P_I_R Date Range of Data: Jul : Jun Losing Facility: Victoria TX P&DF (2) (3) Proposed Final PIR Costs Costs (4) I I Variance (S) Final PIR to II Gaining Facility: Corpus Christi TX P&DC I (7) Proposed ~ (8) (9) Variance Final PIR Final PIR to Costs PreAMP (10) Variance Final PIR to Pre Proposed 0 $ 101,263 1,885,340 $ 1,779,426.$ 79,131 0 $ 0 0 $ = 0 $ 0 0 $ 275,633 $ 305,334 29, ,368 $ 762,414 2,046 29,701 2,046 0 $ 0 0 $ 240,909 $ 173,739 0 $ 0 0 $ 0-0 $ 101,263 (78,170) $ 101,263 27,360 $ 46,878 1$,518 3,189,610 $ 3.067,791 63,227 19,518 Parts and Supplies 4, , Grand Total 106,250 Grand Total 3,613,042 33,853 (157,811) (11) Final PIR vs Pre AMP -Maintenance Savings: (12) Final PIR vs Proposed- Maintenance Savings: {$72,425),561) (These numbers carried forward to the Executive Summary) (These numbers carried forward to the Executive Summary) (13)Notes: ~oata 1n P!R columns 1s annualized for F1rst P!R PIR Maintenance

43 Distribution Changes Last Saved: June 20, 2013 Losing Facility : Victoria TX P&DF PIR Type: Final PIR Type of Distribution Consolidated: Destinating Date Range of Data: Jul to-- Jun (1) Place a "X" next to the DMM labeling list(s) revised as result of the approved AMP. DMM L001 DMM L011 X DMM L002 DMM L201 Identify the date of the Postal Bulletin that contained DMM labeling list revisions. (2) June 16, 2011 DMM L003 DMM L004 DMM L601 DMM L602 Was the Service Standard Directory updated for the approved AMP? < 3 l Yes X DMM L005 DMM L603 DMM L006 DMM L007 DMM L008 DMM L604 DMM L605 DMM L606 DMM L009 X DMM L607 DMM L010 DMM L801 (4) Drop Shipments for Destination Entry Discounts FAST Appointment Summary Report NASS Total No-Show Late Arrival Open Closed Facility Name Month Losing I Gaining Facility Code Schd Count % Count % Count % Count % May '12 Losing Facility 779 Victoria N/A Unschd Count June'12 Losing Facility 779 Victoria N/A May '12 Gaining Facility 783 Corpus Christi % % % 85 June'12 Gaining Facility 783 Corpus Christi % % % % 35.32% 0 0 (5JNotes: -===================== PIR Distribution Changes

44 Losing Facility: Victoria TX P&DF 5-Digit ZIP Code: _:7_:7.:.90:::_1: _ Data Extraction Date: Customer Service Issues Last Saved June Collection Points Number picked up before 1 p.m. Number picked up between 1-5 p.m. Number picked up after 5 p.m. Total Number of Collection Points 2. How many collection boxes are currently designated for "local delivery"? I o I 3. How many "local delivery" boxes were removed as a result of AMP? 4. Delivery Performance Report % Carriers returning before 5 p.rn. 5. Retail Unit Inside Losing Facility (Window Service Times) 6. Business (Bulk) Mail Acceptance Hours 7. Can customers obtain a local postmark in accordance with applicable policies in the Postal Operations Manual? Yes 8. Notes: Gaining Facility: Corpus Christi TX P&DC 9. What postmark is printed on collection mail? Corpus Christi TX P&DC Date/Time PIR Customer Servce Issues

45 Space Evaluation and Other Costs Last Saved June 20, 2013 Date: Affected Facility 2. One-Time Costs 3. Savings Information Enter any one-time costs:...;:;.$0;; $0 $0 (These numbers shown below under One-Time Costs section.) Space Savings ($):...;$:.;0 $0 $0 (These numbers carried forward to the Executive Summary) 4. Did you utilize the acquired space as planned? Explain. Plan is to use the James Moody station after a dock expansion has been completed, Dock expansion has not occurred yet, Upon completion of dock expansion ($750K) the hub operation will be moved to Moody Station and the GSA lease will be terminated at the Main Post Office. 5. Notes: Employee Relocation Costs Mail Processing Equipment Relocation Costs (from MPE Inventory) Facility Costs (from above) Total One-Time Costs $15,960 $0 $157,960 $15,960 ($142,000) PIR costs carried forward to Executive Summary) $0 Losing Facility: Victoria TX P&DF Pre-AMP FY 2011 Range of Report Gaining Facility: Corpus Christi TX P&DC PIR Space Evaluation and Other Costs