T&M FORWARDING. Setting New Benchmarks T&M FORWARING. Setting New Benchmarks agents. markets. offices. staffs

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1 T&M FORWARING 4+ offices 60+ staffs 200+ agents 80+ markets

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3 Vietnam Quick Facts Population: 94 millions, #15 in the world GDP: 509 billions PPP, #37 in the world Land: 331,000sqm, #66 in the world GDP/capita: 5600 PPP, #163 in the world Export: 147 billions Import: 138 billions

4 Major Commodities Import: Machinery and equipment Petroleum products Steel products Raw materials Electronics Plastics Automobiles Export: Clothes Shoes Electronics Seafood Crude oil Rice Coffee Wooden products Machinery

5 Core Competitive Advantages Qualified Professional Staff Quality Driven Proactive in Sales Full Services Liability Coverage Premier Customer Services Good Business Ethics Technology Advanced Country Coverage

6 Background Established in 1996 (19 years in business) Customer-focused, quality driven & technology advanced Head Office: HCM, branches: Hanoi, Haiphong, Danang, Qui Nhon (sales) One of first 3 private freight forwarders Full sea, air & logistics related services Number of staff: 60 (12 sales)

7 Full Range of Services Sea Freight FCL, LCL, Consolidation Buyer s Consolidation Air Freight Sea/Air Services Customs Brokerage DAP/DDP Warehousing Distribution Project Logistics Multimodal Transport

8 Ocean Freight Pioneer and leading master consolidator Strong relationship with carrier, space protection Own contracts, rates agreements Regular direct consolidations Good buying power, competitive rates INTRA, GT-NEXUS members

9 Airfreight Services Licensed airfreight forwarder IATA certified staffs Contracts with all major airlines Space priority and protection Key account for Vietnam Airlines Sea/Air combined transport

10 Logistics Licensed Multimodal transport operator (MTO) Pick and pack Long term and short term storage Warehousing and distribution DAP / DDP Services Licensed customs broker

11 Country Coverage Transshipment services to/from Cambodia, Laos & South China Head office: Ho Chi Minh Branch offices: Hanoi, Haiphong, Danang Full country coverage In-bond transfer / transit, DAP / DDP Sales office: Qui Nhon

12 Premier Location Ho Chi Minh Head Office: VTP-OSC 4/F, 8 Nguyen Hue Blvd., Ben Nghe Ward District 1, Ho Chi Minh City, Vietnam Phone: , Fax:

13 Transshipment Services EAST-WEST TRANSPORT CORRIDOR

14 Professional Staff Holders of customs brokerage license IATA trained and certified Committed to business excellence Team of 60 dedicated, educated and well trained staff Nurtured by solid company culture & core values Guided by good business ethics

15 Proactive in Sales Dedicated sales teams (export-, import-focused) Reciprocal Support to overseas partners Business consulting, Trade facilitation Prompt follow up of every sales lead Dynamic Sales Approaches Trade fair participation, marketing campaign, etc 7/22/2015

16 Good Business Ethics Founding member of WCA, partner of ATLAS LINE Strictly adhere to Company Code of Ethics Honest and fair business partner Reciprocal support Mutual benefit Long-term business relationship On-time payment of invoices

17 Premier Customer Services ISO 9001 compliant: SOPs, services level commitment Quick and on-time response to all enquiries Provide amble choice of solutions Business consulting to maximize customer s benefit Close communication with customers Meet customer s needs by best effort Strive for customer s satisfaction

18 Full Liability Coverage Professional liability insurance via reputable insurers Fully insured (FIATA) House Bill of Lading (HBLs) Comparatively high freight forwarder liability limit Error and Omission (E&O) coverage Cost & Expenses coverage Extended scope of coverage of carried goods, e.g. electronic goods, computers & parts

19 Quality Driven ISO 9001 compliant quality management system Well established SOPs Prompt and effective communication Smooth and efficient handling Continuous improvement Guaranteed high class services

20 Technology Advanced Web capable e-business Modern information system Seamless flow of works and information Interoperability, XML exchange Integrated enterprise application (Cargo Wise, edienterprise) INTTRA and GT-NEXUS participation High adaptability (system, people)

21 E-business Features Shipments Status View and Updating Order Tracking Shipping Schedules Online Quotation and Booking View of e-document (Bill of Lading, Arrival Notice, etc.) WMS Warehouse Management System

22 E-Business: WMS Workflow

23 Buyer s Consolidation

24 QR Card