SYMPOSIUM TECHNICAL MANUAL

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1 SYMPOSIUM TECHNICAL MANUAL 1

2 Dear Sponsor, We are happy to present you with The 7 th Congress of the European Academy of Paediatric Societies (EAPS 2018) Supporters Symposium Manual. This manual covers important information and is designed to assist you in preparing for your symposium. We trust that you will find it helpful and suggest that you read all the information presented. It will take you very little time now and could save you a great deal of time later. The 7th Congress of the European Academy of Paediatric Societies (EAPS 2018) takes place from October 30 th to November 3 rd, 2018 at the Palais des Congress Paris, France A block of rooms has been reserved for the EAPS 2018 congress participants and supporters at a discounted rate. Hotel reservations can be made via the congress website Please click here. Please do not hesitate to contact me for further information or assistance. We look forward to welcoming you in Paris and wish you a successful Symposium. Kind regards, ELIANNE BARAN GANOT Global Manager, Exhibitions Kenes Group E: eganach@kenes.com T: Ext 921 M:

3 Table of content SECTION 1: Symposium Related Contact Information Kenes Contacts Contractors Contacts SECTION 2: Deadlines Table SECTION 3: Timetables Symposia Timetable SECTION 4: Symposium Session Halls Hall Technical Details Location and Layout Section 5: Supplied AV SECTION 5: Symposium Promotion Symposium Title Final Program Advertising Symposium Invitation Bag Inserts Symposium Signage SECTION 7: Miscellaneous Information Catering Meeting / Hospitality Rooms SECTION 8: Innovative Products SECTION 9: Lead Retrieval Wireless Barcode Readers K-LEAD Scanner Mini Scanner SECTION 10: Shipping, Tariffs, Material Handling and Shipping Labels 3

4 SECTION 1: SYMPOSIUM RELATED CONTACT INFORMATION Kenes Contacts CONGRESS ORGANIZER Kenes International Rue François-Versonnex Geneva, Switzerland Tel: Fax: EAPS@kenes.com INDUSTRY & EXHIBITOR COORDINATOR Ms. Elianne Baran Ganot Tel: ext 921 Fax: Tel: eganach@kenes.com INDUSTRY LIAISON AND SALES ASSOCIATE Ms. Victoria Eskenazi Tel: Ext veskenazi@kenes.com REGISTRATION MANAGER Ms. Adi Braunstein Tel: Ext sjan@kenes.com GROUP HOTEL RESERVATION Ms. Irina Sapir Tel: Ext isapir@kenes.com INDUSTRY & EXHIBITOR COORDINATOR Ms. Jessica Lasky Tel: ext 921 Fax: slasky@kenes.com PROGRAM COORDINATOR Ms. Ilana Eliav Tel: Ext eeliav@kenes.com AUDIO VISUAL COORDINATOR FOR EXTRA AV ORDER AND TECHNICAL REHEARSALS Mr. Mike Perchig nest@nest-av.com 4

5 CONTRACTORS CONTACT CATERING SERVICES RAYNIER MARCHETTI Mr. Nicolas Leconte Tel: +33(0) n.leconte@rayniermarchetti.fr CLEANING, TELECOMMUNICATIONS & INTERNET, PLANTS & FLORAL ARRANGEMENTS PALAIS DES CONGRES DE PARIS Mr. Olivier Teillet Tel: olivier.teillet@viparis.com Web Shop: delieu=pcp&idmanif=7213 FURNITURE HIRE AND SIGNAGE Mr. Xavier Verpy Tel: Mobile: xavier@dparchi.com HOSTESSES AND TEMPORARY STAFF Mr. Eytan Victor DE ALMEIDA Tel: + 33(0) Mobile: +33(0) evdealmeida@mahola-hotesses.fr FREIGHT HANDLING & ONSITE LOGISTIC AGENT Hermes-Merkur Ms. Zehavit Akerman Tel : Mobile : zehavitak@hermes-exhibitions.com VENUE ADVERTISING Ms. Alix GIRAUX Tel : +33 (0) Mobile : a.giraux@liote.fr 5

6 SECTION 2: DEADLINES TABLE SUBMISSION OF FORMS DEADLINES CONTACT Hotel Reservation for Staff As soon as possible or us to: Badge Order Monday, September 3 Lead Retrieval Wireless Barcode Readers Order Monday, September 3 Via Kenes Exhibitor s Portal Eblast (for approval by Scientific Committee) Symposium Program (for approval by Scientific Committee) Program Book Advertisement (for approval by Scientific Committee) Push Notification Monday, August 15 Via Kenes Exhibitor s Portal App Advert (for approval by Scientific Committee) Delivery bag insert Catering Service Furniture Hire, Signage No later than Tuesday October 23,2018 Friday October 26, 2018 Surcharges will apply after the deadline Monday October 8, % Surcharges will apply after the deadline Ms. Zehavit Akerman zehavitak@hermes-exhibitions.com Mr. Nicolas Leconte n.leconte@rayniermarchetti.fr Mr. Xavier Verpy xavier@dparchi.com Shipping & Material Handling Services Please refer to Shipping Instructions in Section 10 for detailed shipping deadlines 6

7 SECTION 3: TIMETABLES (SUBJECT TO CHANGE) In order to support you in the best possible way, please inform us if you plan any branding or change of set up in the hall. This information is invaluable. We recommend arriving to your Symposium approx. 15 minutes prior to the start, where a member of the Logistics Team will be available should you need any assistance. Please coordinate directly with Ms. Elianne Baran Ganot eganach@kenes.com about set-up times and requirements. 7

8 We strongly recommend having a technical rehearsal in the hall itself and testing the Presentations during that rehearsal. Technical rehearsal during the Conference hours is offered free of charge (Note: additional charges may apply, depends on the availability of the allocated Hall during off-program hours and on extra AV orders ). Please make arrangements directly with the Audio Visual Coordinator of the Conference, Mike Perchig at: nest@nest-av.com (CC above) If you prefer not scheduling a technical rehearsal, please let us know as well by return . We ask presenters to follow the time schedule precisely in order that the day s events may run smoothly. An updated Scientific Timetable can be found on the EAPS website by clicking here 8

9 SECTION 4: SYMPOSIA SESSION HALLS Blue Amphitheater **picture is for demonstration only Technical Details Hall Capacity & Layout Ceiling Height Stage Dimensions Speaker Lectern Banner dimensions Head Table Banner Dimensions 820 persons in Auditorium 5,77 m (from stage) Build in stage Vertical 42" Plasma screen in front of the lectern, facing the audience, projecting a presentation with the name of the speaker and logo W 1,45 m H 0,80m Sufficient seating for up to 4 persons 10mm Foam board or similar rigid material is recommended for branding the table and lectern. The general stage setting includes 1 speaker lectern and a head table accommodating up to 4 persons. For alternative/additional stage setting please contact Ms. Elianne Baran Ganot eganach@kenes.com 9

10 Maillot Room **picture is for demonstration only Technical Details Hall Capacity & Layout Ceiling Height 4.10m Stage Dimensions Hall Dimensions Speaker Lectern 380 persons in Theatre Build in stage 400 sqm 0.595m H 1.195m Head Table W 1,45 m H 0,80 m Sufficient seating for up to 4 persons 10mm Foam board or similar rigid material is recommended for branding the table and lectern. The general stage setting includes 1 speaker lectern and a head table accommodating up to 4 persons. For alternative/additional stage setting please contact Ms. Elianne Baran Ganot eganach@kenes.com 10

11 Room 241 (2 nd Floor)/ Room 251 (2 nd Floor) **picture is for demonstration only Technical Details Hall Capacity & Layout 220 persons in Theatre Ceiling Height 5,77 m (from stage) Hall Dimensions 195sqm Speaker Lectern 0.595m H 1.195m Head Table W 1,45 m H 0,80m Sufficient seating for up to 4 persons 10mm Foam board or similar rigid material is recommended for branding the table and lectern. The general stage setting includes 1 speaker lectern and a head table accommodating up to 4 persons. For alternative/additional stage setting please contact Ms. Elianne Baran Ganot eganach@kenes.com 11

12 Room 253 (2 nd Floor)/ Room 243 (2nd Floor) **picture is for demonstration only Technical Details Hall Capacity & Layout 120 persons in Theatre Ceiling Height 4.30 m (from stage) Hall Dimensions 130sqm Speaker Lectern 0.595m H 1.195m Head Table W 1,45 m H 0,80m Sufficient seating for up to 4 persons 10mm Foam board or similar rigid material is recommended for branding the table and lectern. The general stage setting includes 1 speaker lectern and a head table accommodating up to 4 persons. For alternative/additional stage setting please contact Ms. Elianne Baran Ganot eganach@kenes.com 12

13 In-Hall Furniture Lectern Head Table m m 2900mm 553mm Head Table All Halls 1,45m 0,80cm 14

14 Level 2 15

15 SECTION 5 SUPPLIED AV In order to support you in the best possible way, please contact the AV Coordinator, Mr. Mike Perchig Mr. Mike Perchig nest@nest-av.com Amphi Blue Large front projection screen, image of W10xH5.6 meters (see photo below )*. High-powered Data projector to create the panoramic background image and to project the PowerPoint & Video images as picture-in-picture windows on the screen. Data/Video control system, including a seamless Data/Video switcher and all necessary cabling ( opening picture-in-picture "windows" on the main screen, adding titles of the speakers, etc. ). Fixed video camera, to capture the face of the speaker at the lectern for live close-circuit projection. 42 Confidence monitor in front of the head table, showing the same PowerPoint image as being projected on the large picture-in-picture window on the main front projection screen. Laptop computer for PowerPoint presentations, located at the lectern and networked to the Speakers Ready Room. Vertical 42" Plasma screen in front of the lectern, facing the audience, projecting a presentation with the name of the speaker and logo (see photo below)*. Laser pointer (as back-up, we recommend using the cursor of the laptop computer as a pointer). P.A. (sound) system, which covers the hall and the stage, including 6 wired microphones (4 head table, 2 lectern) 3 wireless hand-held microphones for Questions & Answers on floor stands in the aisles,1 wireless tie-clip microphone and connection to sound from computers (mini PL plug) at the lectern. Audio monitors for the lectern and the head table on the stage. Lighting system, illuminating the lectern and the head table. Colorful Lighting along the stage. 3 x AV technicians to operate the above-mentioned systems. For demonstration only For Sponsors Symposia being held in the Amphi Blue, the company virtual banners in front of the lectern and on the Panoramic screen will be projected. Please contact the Audio-Visual Coordinator, Mr. Mike Perchig ( nest@nest-av.com), in order to design the images according to the required resolution. The virtual banners can include the title of the Symposium and the name and logo of the Sponsor.

16 Room Maillot Front projection screen (projected image of at least H3 X W5 meters Data projector, at least 6500 ansi-lumens including all the necessary cables between the projector and the lectern. 40 Confidence monitor in front of the head table, showing the same PowerPoint image as being projected on the main front projection screen. Laptop computer for PowerPoint presentations, located at the lectern and networked to the Speakers Ready Room. Laser pointer (as back-up, we recommend using the cursor of the laptop computer as a pointer). P.A. (sound) system, which covers the hall, including 6 wired microphones (2 head table, 1 lectern, 3 Questions & Answers) with stands (floor/table), 1 wireless tie-clip microphone and connection to sound from computers (mini PL plug) at the lectern. Audio monitors for the lectern and the head table on the stage. Lighting system, illuminating the lectern and the head table. English speaking AV technician to operate the above-mentioned systems. Rooms 241 and 251, in each Front projection screen (projected image of at least W3.6 meters wide) Data projector, at least 4500 ansi-lumens including all the necessary cables between the projector and the lectern. Laptop computer for PowerPoint presentations, located at the lectern and networked to the Speakers Ready Room. Laser pointer (as back-up, we recommend using the cursor of the laptop computer as a pointer). P.A. (sound) system, which covers the hall, including 4 wired microphones (2 head table, 1 lectern, 1 Questions & Answers) with stands (floor/table), 1 wireless tie-clip microphone and connection to sound from computers (mini PL plug) at the lectern. English speaking AV technician to operate the above-mentioned systems Room 243 and 253, in each Front projection screen (projected image of at least W3 meters wide) Data projector, at least 3500 ansi-lumens including all the necessary cables between the projector and the lectern. Laptop computer for PowerPoint presentations, located at the lectern and networked to the Speakers Ready Room. Laser pointer (as back-up, we recommend using the cursor of the laptop computer as a pointer). P.A. (sound) system, which covers the hall, including 3 wired microphones (1 head table, 1 lectern,1 Questions & Answers) with stands (floor/table), 1 wireless tie-clip microphone and connection to sound from computers (mini PL plug) at the lectern. English speaking AV technician to operate the above-mentioned systems

17 SECTION 6: SYMPOSIUM PROMOTION Deliverables submission Symposium Title and Programme If have not yet provided your complete programme details, please submit the confirmed programme via the Exhibitor Portal no later than Monday, August 15, The proposed programme should include: Symposium title Date, time and hall name Chair(s) name, and country Speaker(s) lecture titles, speaker name, and country If there are any changes to your symposium title or programme, please inform, Mrs. Elianne Baran Ganot no later than Monday, August 15, 2018, Final Program Advertising For sponsors entitled to adverts in the final program as per their signed contract, please adverts Mrs. Elianne Baran Ganot no later than Monday, August 15, 2018, in one of the following formats A5 220 x 115 cm at a resolution no less than 300 dpi at size to be print: EPS, Illustrator or PDF. Please refer to the adjacent diagram for advert dimensions for the final program. 17

18 Symposium Signage (optional) Symposium supporters have the option to create promotional signage according to the below guidelines. The symposium signage should be produced by the company. The following may be displayed (and provided) by the Supporter: 1. Session Hall Signage Self-Standing Sign One stand-alone sign to be placed at the entrance of the session hall 30 minutes prior to the sessions published start time. Stage Banners - The following may be displayed (provided by the Supporter): 1 x free standing vertical sign to be placed on/next to the stage. Maximum dimensions: W150cm x H250cm. 1 x horizontal sign placed in front the head table facing audience. (For dimensions, please refer to Section 4: Symposium Session Hall). 1 x vertical sign placed in front of the speakers lectern facing audience. 2. Self-standing signage- The Supporter is permitted to place one sign (W85cm x H200cm) advertising the Symposium on the day of the session only. The sign may be placed in the registration area. Please liaise onsite with the Exhibition & Industry Coordinator. Promotional E-Blast For Supporters entitled to an Industry Mailshot as per their signed contract, please refer to the Mailshot Design Requirements and make sure to forward these guidelines to your web-designer/programmer. Please upload the HTML version of your mailshot and other relevant files together with the requested mailshot subject line to the Exhibitor Portal no later than Monday, August 15, Mobile App Push Notification For Supporters entitled to App Push Notification as per their signed contract, please upload the text to the Exhibitor Portal no later than Monday, August 15, Title - Max 90 characters including spaces Body - Max 140 characters including spaces Preferred date and exact local time Mobile App Advert For Supporters entitled to App Advert please upload the image to the Exhibitor Portal no later than Monday, August 15, High res PDF file(portrait) Invitation on Display For Supporters entitled to Invitation on a display (replacing bag insert) as per their signed contract, please upload the image Exhibitor Portal no later than Monday, August 15, There is no size restriction for the invitation; however, we recommend that the invitation does not exceed standard A4 dimensions. A quantity of 800 inserts is requested. To assure the safe and timely arrival of your inserts and inclusion in the congress bag production line, please follow the instructions for Insert shipping included in SECTION 10: Shipping Instructions of this Manual. 18

19 SECTION 7: Miscellaneous Information Catering It is highly recommended to order catering service to your session to maximize your session attendance. The catering in the Palais des Congres is exclusive and needs to be requested in advance. Sponsors who wish to order food and beverages for their symposium, meeting/hospitality room are welcome to do so directly with the venue caterer. Please contact Mr. Nicolas Leconte for further details. Please advise the Exhibition and Industry coordinator Ms. Elianne Baran Ganot in advance if you will be providing lunch to participants during your symposium. Coffee Breaks and Lunches For your information, refreshments (included in the registration fee) will be served in the Exhibition area during official coffee breaks. No Lunches are provided for participants in the Exhibition area. Meeting / Hospitality Rooms Sponsors interested in hiring a meeting or hospitality room during EAPS 2018, should please contact Ms. Victoria Eskenazi at veskenazi@kenes.com Rooms are available on a first come first served basis HOSTESSES AND TEMPORARY STAFF Mr. Eytan Victor DE ALMEIDA Tel: + 33(0) Mobile: +33(0) evdealmeida@mahola-hotesses.fr 19

20 SECTION 8: Innovative Products Maximize your Participant Experience Use our innovative technologies for your Symposium Kenes is proud to deliver a wide variety of quality onsite technology products and services. We offer: Webcasting, Synchronized Video/Audio/PowerPoint Recording, Live Streaming and many more products designed for capturing and recording symposium content. Voting with Keypads and web-based interaction platforms such as: Voting via the congress app, Q&A via Congress App ( Ask the Speaker ) and more products designed for increasing participant s interaction during symposium sessions. We also provide tailor made customized solutions contact us to make it happen! For more onsite products opportunities and price quotes, please click here. 20

21 SECTION 9: LEAD RETRIEVAL WIRELESS BARCODE READER Lead Retrieval Wireless Barcode Readers are a helpful tool for receiving contact information about participants who visit your booth or attend your symposium. Lead Retrieval Application (device not included) The Application should be installed on your personal device. The advantages of the new application: Effortless process using registration badge barcode. Ability to insert exhibitor's comments for each lead. Immediate information retrieval online. Application is available for download from Apple store or Google play: "Kenes K-Lead App". Cost per unit % CC charges The Mini Scanner No editing capabilities Basic participant info Pocket size Cost per unit VAT + 4% CC surcharge Please Note: Attendee data is supplied by each participant or the agency responsible for the registration process of that participant. We regret that in some cases data may be incomplete, such as when group registration is completed by a third party, we may not be in possession of the full contact details Data provided will only include the information of participants who have agreed to share their details with 3rd parties. The data of participants who have not agreed to this, will not be provided. Therefore, although he was scanned by the bar code reader, we are still unable to forward his contact details. Kenes International and the Organizing Committee encourage attendees to provide thorough information, however cannot be responsible for the quality and content of such data. To reserve your Lead Retrieval Wireless Barcode Reader, please refer to the online Exhibitor and Sponsor's Portal Please Click Here to log in the portal Deadline: Monday August 15,

22 SECTION 10: SHIPPING, TARIFFS, MATERIAL HANDLING AND SHIPPING LABELS CUSTOMS CLEARANCE, FREIGHT & MATERIAL HANDLING Hermes-Exhibition and Projects, Ltd. Ms. Zehavit Akerman Tel: Mobile: Delivery & Logistic Services Hermes/Merkur Ltd. has been appointed as the official forwarding agent and clearance agent for this Congress and offers the following services: Customs clearance, delivery to the stand, freight forwarding, manpower & trolleys for un-loading/loading during build-up and dismantling, storage of empty crates, transportation to and from the Exhibition hall. For security, insurance, and efficiency reasons, Hermes/Merkur is the sole official agent to handle cargo inside the venue. Kindly note that the official agent is the exclusive agent for move in and move out of the venue. Supporters are free to deliver their goods or to pick their goods up from outside the venue. Those who use their own facilities up to the venue are requested to coordinate their time schedule and unloading of their cargo into the venue with the official logistics agent. Insurance of Goods All cargo should be insured from point of origin. Inserts and Display Materials Please note that all materials entering the venue incur a handling charge. This includes materials for inserts to the Congress bags and display. To receive a price quote for handling and to assure arrival of your materials, please be sure to complete the Pre-Advise form included in the shipping instructions Please Note: All advanced shipments and deliveries to the Hermes/Merkur warehouse, including by courier, must be coordinated with Hermes. In order to assure receipt of sent materials, Hermes must receive the Pre-Advise form. Please complete this form and return it to: Ms. Zehavit Akerman: zehavitak@hermes-exhibitions.com You will then receive confirmation of your material arrival. 22

23 Feb 15, 2018 Introduction Kindly note that Hermes is the sole official on-site agent nominated by KENES to handle all in/out shipments arriving to this congress. All cargo/ shipment will be moved in / moved out from the building only via the official nominated agent. We are pleased to inform you of the arrangements for shipping, international freight forwarding, customs clearance and on-site services for 2018 congress. Please note that you may use any transport company up to the venue door. However, no other company is permitted to deliver, operate, and handle goods inside the venue. Range of services Transport, national or international Temporary or permanent customs clearances Coordination of deliveries, delivery time slot management Unloading, delivery to exhibition-stands, forklifting, Storage of empty boxes and crates during the event Accessible storage for brochures and give-away items during the event On-site assistance and supervision This shipping manual will assist your preparation for the correct and timely dispatch of exhibits to the congress. Please follow the instructions closely. General Information Contact Details: Hermes Exhibitions & Projects Ltd. Contact: Ms. Zehavit Akerman Tel: Mobile: zehavitak@hermes-exhibitions.com

24 Please note these important dates: SERVICE Door to door shipments Airfreight shipments Arrival to recommended airport DEADLINE Please contact Hermes Merkur No later than Wednesday, October 17, 2018 Shipment via Germany warehouse No later than Tuesday, October 23,2018 Exhibition goods - Direct deliveries to Congress venue From Monday, October 29, 2018 Shipment Categories All shipments must be packed, labeled and sent according to the appropriate category (see below). Please use only the attached labels. Please do not mix different types of shipments in one box. Categories: (1) Insert-for participant bags (2) Marketing/promotion material-for unmanned display (3) Exhibition goods-for exhibition stand only The handling of your shipment will be charged as per official handling tariff. All shipments must be pre-advised by using the attached order form sheet. Please use only attached labels. Direct delivery to the congress venue Domestic Shipments /Full load trucks Venue Palais des congrès de Paris 2 Place de la Porte Maillot, Paris, France For full load trucks arriving directly to the venue, please make sure to send time slote request form. In Addition in order to access to the loading bay to unload/load of turcks please make sure to registare, please follow the below link All truck from are subject for an entrance fees as per the following: 7.5 t each side 13.6 t each side

25 Exhibitor / Stand builders who will used HERMES MERKUR won't be charged. Shipments must be pre-advised. Due to the limited space and the tight time-schedule, all unloading operations are strictly operated by Hermes Merkur only. For delivery direct to the venue, please make sure to send time slot request form, No later than Oct 22, Trucks arriving without confirmed time slot must face waiting time until the next free time-slot is available. In general waiting time may occur for which Hermes Merkur cannot be held responsible. Trucks have to leave the unloading area immediately after unloading is finished. It is highly recommended not to use a courier service for shipping your goods to the congress venue. Airfreight Shipments IMPORTANT!!! Please get in contact with us for shipments related to customs clearance. We will send you all necessary documentations (invoices, packing lists etc). Consignee and airport of arrival Please do not send shipments without confirmation from our side. Documents: Original AWB & Proforma invoice must be received 2 working days prior to goods arrival. Please do not send any restricted products, please get in contact with us to proof if any of your goods are subject to further documentation. Shipment via German Warehouse Merkur Expo Logistics GmbH c/o Schmidt Peterslahr Auf dem Höhchen 2 D Oberhonnefeld, Germany c/o Congress name Exhibitors name Stand Number Courier Shipments It is not recommended to use a courier service for shipping your goods to the congress venue. In case of sending a courier shipment, please be sure to send us pre-advise with the full details of the shipment: courier company, number of pieces and tracking number. All courier shipment must be send DDP terms. (Delivery duties paid). Courier charges for handover of import shipping documents 85.00/ document. Shipments that arrive without pre- alert and payment confirmation will not be accepted. Insurance We strongly recommend that all exhibitors arrange insurance coverage to include transit to and from the exhibition, whilst on display and in storage. Please note that Merkur Expo Logistics do not insure automatically unless asked to do so in writing. Please note that it is the exhibitors responsibility to ensure that if goods are left on the stand, adequate security measures are taken to ensure the security of such items. Merkur Expo are not liable for any losses, left or pilferage.

26 Basic Conditions of Contract All services will be billed according to the official Handling Tariff. All work undertaken is subject to the local & German Forwarders terms and conditions, CMR, newest edition, ADSp trading terms and conditions latest edition and the Merkur Expo liability policy, in conjunction with the conditions and rates for trade fair transportation. The liability of Hermes Merkur with delivery and commences with collection of freight at the exhibition stand. It is the exhibitor's responsibility to ensure the security of material until collected from the stand by Merkur Expo. Terms of payment No unauthorized Credit will be accepted. Our invoices will be due immediately after issuance without any further notice. Customers not known to us or with whom we have not agreed any terms of payment, will be asked to pay our expenses before the event starts or on-site during the event and before return shipping of their exhibits. We wish you a successful experience!

27 Order Form Direct Delivery to Venue Time slot request This is a compulsory form for all exhibitor or suppliers Please return by to Hermes Merkur Deadline for receipt Name of Exhibitor Hall / Stand # Contact on-site Phone # Payment will be covered by 13.6 Truck 7.5 Truck Partial shipment (weight Volume Cargo information Preferred time slot Service Date Time Move in / delivery Move out / pickup Full name Tel Requested by Upon confirmation of your time slot Please send truck details to arrange the registration

28 HANDLING RATES EUROPE 2018 Inbound / out bound 1. Air Freight From free arrival Frankfurt airport up to free delivered booth including: Transfer from airport to the warehouse Transfer from warehouse to the show site Delivery to the booth Minimum per shipment Up to 250 kg 2.05 / Kg Up to 500 kg 1.55 / Kg Up to 1000 kg 1.40 / kg Above 1000 kg each additional kg 1.35 / Kg Airport taxes, storage, fees etc. will be calculated as per outlay Min Outlay fees + 10% for pre payment 2. Handling via Germany Warehouse From free arrival warehouse up to free delivered booth including: Intermediate storage Shipment up to 25 kg Shipment up to 50 kg Shipment over 50 kg / CBM / Min 3 CBM 3. Direct Delivery to Venue From free arrival venue up to free delivered stand, first time spotted: Shipment up to 25 kg Shipment up to 50 kg Shipment over 50 Kg / CBM/Min 3 CBM Truck 7.5t Truck 13.6 M 1, Entrance fees Truck 7.5t Truck 13.6 M Exhibitor / Stand builders who will used HERMES MERKUR won't be charged.

29 4. Customs Formalities Carnet ATA Temporary importation under ATA Carnet Temporary Importation Temporary importation and/or re-exportation With commercial invoice Customs bond fee 1.5% CIF Value Min Permanent Importation Per shipment / per document / per exhibitor Duties & Taxes as per outlay. Fees for an advanced payment of duty & tax + 10% for pre payment Customs inspection Special Clearances Food, beverages, pharmaceuticals etc. Available upon request 5. Other Charges Handling of empties (including storage) / CBM (Min 2 CBM) Forwarding commission - per order / shipment On-site representative for service / support Outbound Handling Charges The same rates will apply for outbound services. Insurance It is the shipper / exhibitor responsibility to have comprehensive insurance coverage whilst in transit storage and onsite for the duration of the exhibition and return We will not accept any responsibility for loss or damage of the exhibitor's equipment Please Note: 1 CBM= 300 KG, 1 LDM =4 CBM The above rates do not include local VAT that will be charged where applicable. The above rates are for services provided from Mon Fri, 08:00 17:00 Overtime surcharge (17:00 22:00) additional 35% on total move in/out charges. Overtime surcharge (22:00 08:00) additional 50% on total move in/out charges. Saturday Sunday & Holidays additional 100 % on total move in/out charges

30 Marketing/Promotional Material For Congress Unmanned Display Via Germany Warehouse Exhibitor's Name Contact Person Mobile Phone Merkur Expo Logistics GmbH C/O Schmitt Peterslahr A U F DE M HÖHCHEN Oberhonnefeld Germany Congress : EAPS PARIS - FRANCE Box No. of

31 Invatation VIA GERMANY WAREHOUSE Domestic Cargo / Courier Shipments Exhibitor or Company Name Stand/Booth No. (if relevant) Contact Person Mobile Phone Merkur Expo Logistics GmbH C/O Schmitt Peterslahr A U F DE M HÖHCHEN Oberhonnefeld, Germany Dirk Dewald: / Congress name: EAPS PARIS - FRANCE Box No. of