Service Shipment Requirements

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1 Service Shipment Requirements Presented by Penny S. Pelak Phone:

2 Agenda 2 Service Packaging Requirements D13 Supplier Packing & Shipping Standard Parts Packaging Labels Pallets Documentation Problem Reporting and Resolution(PR&R s)/non Conforming Inventory (NCI s) Expediting Transportation Questions

3 Service Packaging-D13 3 It is Navistar s policy that any suppliers currently doing business with Navistar comply with the D13 Supplier Packing and Shipping Standard. These standards have been established to ensure supplier material is protected, accounted for, and efficiently handled when received at our Parts Distribution Centers. D13 Link: ocuments/pur_3003_ma_d13.pdf

4 Service Packaging-Parts Packaging 4 Parts must be packaged for protection and labeled individually for service shipments. Packaging examples: corrugated boxes, poly-bags, crates, etc. Returnable packaging should not be used for service shipments, unless prior approval is obtained. It is the suppliers responsibility to select a packing method that is rugged enough to withstand the rigors of transportation. Parts must be adequately blocked, braced, bolted, strapped, or otherwise secured to prevent shifting of movement during handling and shipping.

5 Service Packaging-Parts Packaging 5

6 Service Packaging-Parts Packaging 6 Rust inhibitors All service parts must have protection from rust for a minimum of 1 year of unheated inside storage. It is the suppliers responsibility to ensure that parts are packaged properly with VCI or a liquid corrosion preventative to prevent rust from occurring.

7 Service Packaging-Parts Packaging 7 It is the suppliers responsibility to adhere to all North American, Federal, State, and Provincial governmental retail packaging laws. This includes but is not limited to multi-lingual labeling for consumer goods and hazardous materials. Country of origin guidelines must also be followed.

8 8 Service Packaging-Labels Retail labels are required on the individual service package. Label requires: Part description, Part# barcode, quantity, country of origin, & date code. Barcode is code 39 or code 128. Label should at least be 3 x 1.5.

9 Service Packaging-Labels 9 Shipping Labels Labels used to identify the total contents of each shipment. 2 shipping labels per pallet, 4 x6 dimensions. A shipping Identification label shall be affixed to each container in accordance with the AIAG B-10. (Bar Code Symbology must be Code 39 or code 128). Example labels can be found on page 30 of the D13 Shipping Manual.

10 Service Packaging-Labels 10

11 11 Service Packaging-Labels Mixed Load Labels Pallets containing more than one part number must have a mixed load label and no part number should be placed on more than one mixed load pallet.

12 12 Service Packaging-Labels Quick Receive Labels Quick Receive labels must uniquely identify the shipment and be affixed to the front of the packing list.

13 13 Service Packaging-Pallets Pallets All pallets must be heat treated or fumigated per the ISPM-15 Standard and bare the stamp indicating this. Pallet heights should not exceed 45. Parts must not overhang on the pallet.

14 14 Service Packaging-Documents Packing Slips 2 copies of the packing slips must be included with the shipment. (one copy must go with the shipment for delivery to the receiving location and one copy must be attached to the bill of lading.) The purchase order number must always be valid and appear on all packing lists. Shipments must be made according to the purchase order. Packing slip must be securely fastened to the shipment in a clearly marked packing list envelope.

15 15 Service Packaging-Documents Packing Slips The document must show Navistar order number, Navistar part number, quantity per part number, pieces per carton, and the number of cartons all displayed in order by serial number of that container. A pallet breakdown is required on the packing slip or a pallet manifest must be provided.

16 Service Packaging-Documents 16 Packing Slip

17 Service Packaging-Documents 17 Pallet Manifest NAVISTAR NAVISTAR NAVISTAR NAVISTAR NAVISTAR NAVISTAR

18 18 PR&R s Problem Reporting and Resolution If the D13 packaging requirements are not met, a problem reporting and resolution (PR&R) will be created for non-compliance. PR&R s result in a $500 debit for each occurrence.

19 PR&R s 19

20 2011 Top 10 Reasons for NCI 10/20/2011

21 Part Overage/Shortage 21 To encourage Suppliers to not ship short because shortages (even a single bolt) can delay an entire ship complete order to the war fighter, the DDC has offered an option. If the following criteria is met: Common hardware Supplier has not charged Navistar for the overage Overage =/< $100 In these cases, an Non-Conforming Inventory (NCI) will be generated for New Breed to track outcome(s); however a filter will be placed on subject NCI to ensure the Supplier is not assigned/receives an NCI or Problem Report Resolution (PRR) because they have fulfilled the order requirement.

22 Weekly Expedite Tool 22 Weekly Expedite Tool is an excel spreadsheet that is sent to Navistar Defense supply base listing open orders pending receipt at the Defense Distribution Center. It s a tool to be used as a means of communication of scheduled shipments from the vendors location into the DDC. Suppliers are to review the parts list and forward their responses to the Parts Military Team Mailbox completed with ship promises or any changes made to previous commitments. Below is an example of what is ed to the supply base.

23 Weekly Expedite Tool 23 Weekly Expedite Tool

24 Weekly Expedite Tool 24 Weekly Expedite Tool

25 Weekly Expedite Tool 25 Root Cause Lead-Time Didn t Receive Order Material Shortage Never Made No Prints Production Conflicts Time Lined Recovery Plan Expedited carriers Expedite components Push down of Gov. Ratings Facilitate discussions with Engineering department heads Facilitated meetings with affected organizations to ensure proper allocations of material

26 Hotline Form 26 The Hotline Form is used to communicate and document non-conformance with a vendor. A defense representative is to update form with issue and resolution, and forward onto the vendor for awareness of non-compliance as well as to communicate orders generated as a result of. Vendors will want to be aware of any new orders placed for invoicing purposes. Hotline

27 Transportation 27 If you are a Parts supplier that HAS received scheduled training from Menlo Logistics, please follow the supplier routing notification ed to you. If questions on the routing, please contact Menlo Logistics Routing center at or menlonavistarparts@menloworldwide.com

28 Transportation 28 If you are a Parts supplier that has not received training from Menlo Logistics, please use the following link for routings uck%20and%20engine%20corp/routing.asp. If you have additional questions, please contact Reynold Weigelmann, Manager of Logistics, phone:

29 Transportation 29 Every supplier that maintains a contract or open purchase order with Navistar has the responsibility for ensuring that the instructions in this Routing Matrix are followed. Failure to comply with these instructions will result in chargeback through material invoice reduction for the entire amount of the freight charge. A deviation from the specific routing listed in the matrix may be authorized by Navistar s local operations personnel on an individual shipment-by-shipment basis. In such cases, you should clearly record the name of the authorizing individual and/or EPFC (Excess Premium Freight Cost) number on the bill of lading.

30 30 Questions If you have service packaging questions, please contact a Navistar Packaging Manager: Penny Pelak: (630) or Penny.Pelak@Navistar.com If you have expediting questions, please contact Ellie Brummell at (331) or Ellie.Brummell@Navistar.com