GIS and the Utility of the Future The Geographic Approach

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1 GIS and the Utility of the Future The Geographic Approach Bill Meehan, Pat Dolan, ESRI Cindi Salas Centerpoint Energy EGUG

2 Progress is too gradual sometimes you can t even see it The utility of the future requires breakthroughs not just progress EGUG

3 Progress on Energy Independence Indeed President Nixon authorized Project Independence Target 1980 EGUG

4 Progress on Energy Independence Indeed President Ford bumped it up. Target 1985 EGUG

5 Progress on Energy Independence Indeed I I propose the creation of an energy security corporation to lead this effort to replace 2-1/2 million barrels of imported oil per day. Jimmy Carter Target 1990 EGUG

6 Progress on Energy Independence Indeed We will ensure that our people and our economy are never again held hostage by the whim of any country or cartel. Ronald Reagan Target - not specific EGUG

7 Progress on Energy Independence Indeed Proposed National Energy Strategy with the goal of reducing dependence on foreign oil George H. Bush No specific target EGUG

8 Progress on Energy Independence Indeed In 1996 proposed a comprehensive energy strategy Bill Clinton Never adopted by Congress EGUG

9 Progress on Energy Independence Indeed Here we have a serious problem: America is addicted to oil, which is often imported from unstable parts of the world. George W. Bush Target EGUG

10 American Society of Civil Engineers 2005 Report Card hardly a time for progress EGUG

11 The Utility of the Future needs to do more than to make incremental progress progress won t t cut it EGUG

12 If you only do what you ve always done, you ll only get what you ve always gotten! EGUG

13 GIS is a Breakthrough Technology Need breakthroughs not just progress that can help transform utilities.. take them from the utility of today to the utility of the future EGUG

14 Utility of Today Process Centralized control Heavily dependent on voice human interactions Decisions by ad-hoc committees Blind to problems in the field Limited use of lean technologies Lots of Paper Manual lot s s of progress over the years, but EGUG

15 Utility of Today Technology Electro-Mechanical Heavy use of old radio technology Little automation in the distribution system Few sensors Limited automated control IT is stove-piped Point to point IT Integration GIS used for mostly mapping EGUG

16 Utility of Today Customer Impact Susceptible to blackouts, gas and water leaks Hard to predict restoration times Limited price signals Limited customer choice Variable load cycles Stops at the meter Large carbon generator Appointments not timely Estimated bills EGUG

17 EGUG

18 Utility of Today Business Impact Difficult to meet corporate goals Customer service not up to the standards set by retail, internet business Costly Tough balancing act between regulators, employees, investors and customers we had 50 internal meetings, 9 customer meetings, generated 400 pieces of paper to install a service to a 50 unit condo building. EGUG

19 Initiatives in Utility GIS Setting the stage for the Utility of the Future Now Enterprise GIS Integration with Utility BackOffice Systems Integration with SCADA GIS in the Call Center Web Services GIS for Decision Support Repository for Sensors Foundation for Advanced Metering Infrastructure AMI (Gas, Electric and Water) not just about network documentation EGUG

20 Initiatives in Utility GIS Setting the stage for the Utility of the Future Now Modeling customer analytics and behavior Risk Modeling Mobility Enhanced Visualization Modeling Processes History Distributed Data Bases Heavy use of imagery taking asset management to a different level D EGUG

21 Information + Incubation = Inspiration EGUG

22 Integration Scenarios Real Estate Parcel Building Utilization Spatial Reference Asset Management Equipment ID Account depreciation Spatial Reference Maintenance Work order Equipment history Spatial Reference Environmental Health And Safety Source Material Type Reporting Spatial Reference Tabular Information Logistics Inventory ID Routing Spatial Reference Projects WBS # Network Spatial Reference CRM/Call Center Incident Management Incident # Incident Type Spatial Reference EGUG

23 Utility of the Future Process Multiple levels of control Computer assisted decision making Sees into the customer s s systems Heavy use of lean technologies optimal routing Limited Use of Paper Integrated processes Processes automatically linked to metrics EGUG

24 Utility of the Future Technology Digital Advanced communication Self healing distribution system Lots of sensors Automated control Enterprise GIS SOA Web services AMI/AMR Integrated OMS/DMS/EMS Broadband over Powerlines (BPL) Enterprise Service Bus EGUG

25 Utility of the Future Customer Impact Fewer, shorter outages Fewer leaks and gas accidents Accurate prediction of restoration times Demand response Customer choice Control beyond the meter Greater use of renewables and distributed generation Meets customer appointments Self service Accurate 1st bills EGUG

26 Utility of the Future Business Impact Align to meet corporate goals Customer service exceeds expectations Efficient Improves the bottom line Enhances: Decision making Communication Collaboration spatial knowledge provides the foundation for the utility of the future and the intelligent network EGUG

27 Key Technologies All Leverage GIS Communications Monitoring Embedded computing Data to information, advanced operation & protection algorithms, etc. Advanced components Superconductors, power electronics, storage, etc. Advanced configurations Looped circuits, microgrids, monitoring of water pipes, gas mains, sonar on pipelines EGUG

28 EPAct 2005 GIS can play a strong role Nuclear Clean Coal Wind Energy BioFuel Wave power and tidal power Geothermal America is now on the road to a cleaner, more secure energy future Samuel W. Bodman, Secretary, US Department of Energy EGUG

29 EPAct 2005 Location, Location, Location Demand response and pricing signals Energy Conservation in the homes Gulf of Mexico oil drilling Federal fleet operate on alternative fuels Electric grid reliability NERC gets muscle DOE to study Nuclear waste disposal problems EGUG

30 Utility of the future: advance decision making Discover a new path Resource Allocation and Deployment Seeing the vital few things Are the resources in the right place? Map the resources to the problem areas Move the resources prevent a disaster D EGUG

31 Take it over Pat EGUG

32 Spatial Technologies Breakthrough technology Not about maps or drawings It s s about gaining new knowledge Uses spatial/location to discover solutions Discoveries visualized in the form of maps where are there locations in my infrastructure where a single event could bring the system down? EGUG

33 Enterprise Vision Utilities need better information Need to be accessible to everyone Transmission needs to know about distribution Supply chain needs to know about generation Customer care needs to know about distribution Plant accounting needs to know about everything only 30% of utilities have anything like Enterprise GIS Gartner (Industry Analyst) EGUG

34 Enterprise GIS Transforming into the Utility of the Future Publish Compliance, Common Operating Picture Risk Profiling, Infrastructure Protection Inspection, Field Maintenance, Leak Detection Use Enterprise Service Bus Utility Corporate Services CRM Financial Supply Chain Work Management Legacy AM/FM Fleet Web Services Weather Imagery Demographic Municipal Traffic Corp Services External Mapping Services Services Asset Services Image- Real Time Processing Services Services Tracking Services Real Time Services Spatial Asset System SCADA Designing Sensors As-builts AMI Network Analysis Engineering Asset Management Serve Author EGUG

35 Enterprise GIS Transforming into the Utility of the Future Shareholders Earnings Costs Capital Plans Customers New Services Reliability Billing Street lighting Power Quality Employees Safety Training Job satisfication Communities Environmental Aesthetics Complaints Compliance Image Helping to meet key performance metrics EGUG

36 Enterprise GIS Transforming into the Utility of the Future Customer Care AMR/AMI Analytics Collections Service Delivery Restoration Operations Maintenance Design Logistics Real Estate Supply Chain Fleet Materials Corporate Center Exec Dashboard Business Planning Land Management hundreds of applications for the next generation of utility the intelligent grid EGUG

37 The End GIS will play a large role in transforming utilities Utilities face significant challenges Utilities are embracing technology in a big way GIS is a part of every Utility of the Future Initiative Spatial technologies are booming everywhere Lead to new discoveries - Breakthroughs The Grid can t t be smart without GIS GIS Enables the Utility of the Future! EGUG