Corporate presentation. Safety & Productivity at height

Transcription

1 Corporate presentation Safety & Productivity at height

2 Leading specialist in safe and productive solutions for working at height Since 1968, > 45 years experience Offices in 17 countries, 59 depots 1400 employees Revenue 2015: > 230 million Euro Dun & Bradstreet Rating 1 Riwal local offices Partner countries Global Reach project 2

3 Providing a variety of rental and sales solutions based on our customers needs Fleet of units for short or long term rental Sales of used equipment straight from our rental fleet Sales of new equipment & parts 3

4 Our vision: to deliver the best customer experience Safety Invoice Accuracy Machine Availability Best Customer Experience Field Service Resolution On-Time Delivery & Fast Pickup Machine Uptime Minimum Equipment Breakdowns 4

5 Our service excellence ensures the highest productivity and uptime for our customers Delivery & pick up of machines Experienced drivers Key performance indicators 2016 Photo State-of-the-art vehicle planning solution On time delivery 98% Average Pick-up 1.86 days Field service support Breakdown response 4.09hr Dedicated technical experts Photo Quick response times Onsite resolution 1.17hr 5

6 Doing business with Riwal is easy through the Access 4U customer portal Main features: 24/7 real time insight in rental history and running rental orders Rent and off-rent equipment online View and download invoices Track & trace machines Insight in employee training certificate expiry dates Machines not in use alerts Your benefits: Complete visibility Time savings Optimization of equipment utilisation Safety 6

7 We provide innovative customised solutions based on customer needs Customer: Location: Schiphol Amsterdam Airport, The Netherlands Customer need: Ability to maintain the fleet of aircrafts inside the hangars, 24 hours a day and 7 days a week in a safe and clean environment. Riwal Solution Provided: Two tailor made solutions: In-house conversion by Riwal engineers of JLG 800AJ boom lift from diesel propulsion to electric Installed charge stations for the batteries and created a system to quickly replace the batteries Customer Benefits: Reduced noise levels Zero emissions High productivity: ability to work 24/7 (no waiting times because of battery charging) 7

8 Always the right machine available for your needs Fleet investment m m Large Assortment 100+ different types of aerial work platforms Capable of handling large projects Strong in niche products High Quality Largest self-propelled boom (58.5 meter) Narrow scissor lifts up to 34 meter height Sustainable solutions (28 meter electric boom) Premium brands Constantly investing in fleet renewal to offer you the youngest fleet in the market Compact access Booms Scissors Spiders Truck mounted Telehandlers Forklifts Up to 5m 11.0m 58.5m 5.6m m 13.2m 50.0m 21.0m 35.0m 7.3m 25.0m 3.3m 14.0m 8

9 Get personal advice from the expert to ensure the right equipment for the job We value personal relations with our customers and strive for high levels of Responsiveness, Commitment, Cooperation and Flexibility Ask for an on-site survey by our accountmanager to provide you with the best possible advice for maximum safety and productivity 240 account managers & rental desk employees Dedicated International Rental team Languages 9

10 We ensure you can work safely with our equipment Equipment Preventive maintenance following manufacturer guidelines All machines are checked before delivery to customer Regular machine inspections by certified body Operator Training Certified IPAF training centres with our own training division, ALS Safety Instruction at machine delivery Track & Trace Prevents unauthorised use of machines through pincode 10

11 Riwal is close to you and at the same time can take care of your international projects Regional depots close to customers: Personal contact On-time delivery Quick service Dedicated International Rental Team Australia International rental without worries: Your international rentals taken care of by your usual contact person Consistent quality and service levels in multiple countries Extensive partner network for maximum coverage Central invoicing 1/19/

12 Case study: Logistics Customer: Project Location: Amesbury, United Kingdom Project: New m2 distribution center for retailer TJ Morris Riwal Solution Provided: 36 Scissor lifts working height up to 28 meter 14 Forklift trucks 4 Reach trucks 2 Telehandler Cabins, lighttowers, dieseltanks Several scissorlifts converted from diesel to electric to enable indoor use Customer Benefits: Time and cost savings through sourcing of all machines and materials required for the job from Riwal High up-time because of high quality Riwal fleet and 24/7 service Productivity gains thanks to specialised narrow scissor lifts with 28 meter working height 12

13 Case study: Industry Customer: Location: IJmuiden, The Netherlands Customer site: Steel manufacturing plant, employees, 7 million tons steel manufactured on a yearly basis Riwal Solution Provided: Exclusive powered access provider since 2008 Riwal depot on-site Agreement covers Tata Steel as well as ±150 (sub)contractors Customized aerial work platform working basket in L-shape to work in confined spaces Customer Benefits: Cost savings (30%) and cost transparency Minimal number of suppliers Consistent quality of equipment & services Very short response time 24/7 365 Safety: Less traffic at the gate Safety: Powered access training of Tata employees Conversion of use of scaffolds to powered access 13

14 Case study: Oil & Gas Customer: Project Location: Onslow, Western Australia Project: Wheatstone project, LNG plant - Chevron Australia Riwal Solution Provided: Large rental fleet (>100 units) of various types of aerial work platforms up to 47,50 meters working height All brand new equipment from a-class manufacturer Local technical support through qualified local partner Customer Benefits: Quick and easy communication through longstanding existing contacts at Riwal Time and cost savings through sourcing of all aerial work platforms required for the project from Riwal High up-time because of high quality Riwal fleet and 24/7 local service 14

15 Thank you for your time. We look forward to doing business with you...