2018 XPO Logistics, Inc.

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2 agenda 03 Why XPO 08 Transport 10 Less-Than-Truckload 13 Full Truckload and Brokerage 16 Dedicated Solutions 19 Last Mile 22 Managed Transport (Key PL ) 25 Global Forwarding 28 Supply Chain 30 Warehousing 33 Order Preparation 36 Contract Distribution 39 Reverse Logistics 42 About Us 43 Customers 44 Business Profile 45 Values 46 Health and Safety 47 Sustainability 48 Social and Corporate Responsibility 2

3 Overview why xpo Our highly integrated network delivers customised supply chain solutions to the most successful companies in the world. SUPPLY CHAIN LOGISTICS LESS-THAN-TRUCKLOAD FULL TRUCKLOAD AND BROKERAGE DEDICATED SOLUTIONS LAST MILE MANAGED TRANSPORT (KEY PL ) GLOBAL FORWARDING 3

4 Overview why xpo Companies choose XPO because we have the global scale to manage and transport their goods anywhere in the world. 95,000 employees 1,455 locations 32 countries 50,000 customers 4

5 Overview why xpo XPO Europe footprint 5,7 b revenue 44,000 employees 500 locations 14 countries 5

6 Overview Why XPO Customers rely on XPO because of our experience. With leadership positions across the supply chain, we ve proven that rich data and industry expertise give our customers a competitive advantage. Second largest contract logistics provider worldwide Largest e-fulfilment platform in Europe Largest road fleet in Europe Largest less-than-truckload provider in Western Europe Second largest freight broker worldwide Largest last mile logistics provider for heavy goods in North America Largest manager of expedited shipments in North America Second largest provider of less-than-truckload transportation in North America Third largest provider of intermodal and drayage services in North America 6

7 Overview why xpo Our customers continue to grow with us because of our technology. It s what fuels our global network creating efficiency and visibility, and powering innovation in automation and customisation. We invest more than $450 million a year in technology 7

8 transport 8

9 Transport technology Our IT experts create customised solutions for our customers based on cutting-edge functionality. Track and Trace: Pinpoint tracking of fleet and pallets in transit Extranet: Visibility of goods from order to delivery Freight Optimiser: Brokerage management of carriers, sourcing, pricing and transport optimisation Connected Objects: Weight calculation and productivity gains in operations Last Mile: Satisfactory home deliveries and installations managed using consumer feedback KeyPL : A flexible 4PL suite of tools that integrate with customer technology systems Reporting and KPIs: Performance reported against customisable metrics to continuously improve efficiency 9

10 LESS-THAN- TRUCKLOAD Leader in on-time pickup and delivery, damage-free 10

11 Less-Than-Truckload scale Over 100 LTL locations in Europe servicing 31 countries inside and outside the Eurozone. 50,000 pallets delivered daily on domestic networks 9,800 pallets delivered daily on European networks From one pallet to full loads Regular line-hauls Rapid emergency management INTERNATIONAL HUB XPO INTERNATIONAL HUB PARTNER PLATFORM XPO PLATFORM PARTNER MILES 200 IRELAND PORTUGAL UNITED KINGDOM Dublin Wakefield Longueil-Sainte-Marie SPAIN Irun Wijchen Rochester Fretin Parçay FRANCE NETHERLANDS Rekkem BELGIUM LUX. Leudelange Lyon Barcelona NORWAY Geneva Aarhus DENMARK Cologne SWITZERLAND GERMANY Manza Lainate ITALY Ljungbyhed Taastrup Jazlovice SWEDEN CZECHIA AUSTRIA Linz Gliwice Bratislava Ljubljana SLOVENIA CROATIA POLAND BOSNIA AND HERZEGOVINA ALBANIA SLOVAKIA SERBIA MACEDONIA GREECE ROMANIA Bucharest Sofia BULGARIA UKRAINE Istanbul Athens TURKEY 11

12 Less-Than-Truckload experience Experienced transport for all sizes and types of palletised freight. Best-in-class network with in-transit visibility of pallets from origin to destination A single point of contact, with a dedicated customer care team Real-time tracking technology for full traceability Solutions for urban, remote and hard-to-access locations 100% ADR compliance 12

13 Full Truckload and Brokerage Massive capacity managed with cutting-edge technology 13

14 Full Truckload and Brokerage Scale Our robust capacity mix ensures optimal equipment and price. UNITED KINGDOM 250,000 full loads managed monthly Specific assets adapted to your needs: semi-trailers, mega-trucks, tankers, temperature-controlled, double deck GERMANY POLAND Dangerous goods transportation LUX. CZECHIA Leader in cross-channel expertise SLOVAKIA Legal compliance and strong training procedures FTL FTL VOLUME FTL BULK FRANCE ROMANIA Fleet of over 8,000 vehicles MILES Multimodal solutions ITALY PORTUGAL SPAIN 14

15 Full Truckload and Brokerage experience Every major industry relies on our expertise for packed, bulk, hazardous and temperaturecontrolled FTL transport. More flexibility due to our capacity Responsive to the variability of your business High safety and quality standards consistently maintained Multiple capacity sources support optimal planning Dedicated contact for rapid response Proprietary IT solutions for track and trace and proof of delivery Performance monitoring leads to proactive improvements 15

16 Dedicated solutions Tankers, refrigerated trucks, truck cranes, flatbeds and other specialised vehicles 16

17 Dedicated Solutions scale Scale Dedicated transport solutions that flex to meet volumes, with cost-effective fleet and drivers. Approximately 2,200 dedicated vehicles Investment capacity in specific materials and technologies Personnel trained in your business operating procedures In-house maintenance services 98% Euro V and Euro VI fleet with the latest technology Capacity coverage for regular business 17

18 Dedicated Solutions experience XPO is an expert resource for dedicated solutions to companies of all sizes and industries. A seamless solution includes: Local point of contact Customer service support People management Branded vehicles Bulk service offered Road train availability Night distribution service 18

19 last mile Bringing our industryleading expertise from North America to Europe 19

20 Last Mile scale The largest provider of last mile logistics for heavy goods in North America, now with service in Europe. Last year we facilitated approximately 13 million home deliveries in the U.S., generating the industry s highest customer satisfaction ratings in the process. Brands trust us to safeguard the consumer experience. 20

21 Last Mile experience Industry-leading track record for consumer satisfaction with retail and e-commerce deliveries. Cutting-edge mobile technology ensures process consistency Code compliances rigorously maintained and documented Online order entries, street-level geocoding and UPC label creation Shipment optimisation, route-building and delivery scheduling Automated notifications of appointments and deliveries 21

22 managed TRANSPORT (KeyPL ) Dedicated control tower results in greater efficiencies 22

23 Managed Transport scale 4PL and LLP solutions to manage inbound, production and distribution flows globally. In-house flexible TMS easily integrated with your IT system 450,000 orders and 200,000 shipments per year Web interfaces for carriers and shippers Centralised invoicing Shipment allocation and booking Load optimisation and forecasting Carrier sourcing and management Cost control measures 23

24 Managed Transport Experience Our turnkey solutions can save money and time, driving substantial gains in efficiency. Secured and optimised transport throughout Europe Integrate with customers, suppliers and the market E-tendering Vertical expertise Tailor-made back office management Carbon footprint calculator and reduction plan Track and trace 24

25 GLOBAL FORWARDING Shipments of any size, shape or weight, anywhere in the world 25

26 Global Forwarding scale and Experience With a global presence in more than 15 countries. We have the expertise to guide your freight through the regulatory processes and custom points at thousands of destinations in Asia, Europe, the United Kingdom and North America. Customised services such as customs clearance, cargo insurance, foreign-to-foreign movements and reverse logistics International experts who know the culture, speak the language and can get things done Cross-border teams in place to oversee customs clearance 26

27 Global Forwarding technology Our technology has eyes on the world, giving you shipper information, weight, tonnage, consignee, number of SKUs, transit time and real-time location status.

28 Supply Chain

29 Supply Chain technology Our industry-leading technology solutions are designed and implemented to optimise your specific supply chain. Use of automation, robotics and other technical advances Integrated WMS and TMS, with real-time and mobile sharing Dashboard KPI suite In-house system experts to support development of new initiatives Project management and IT support for start-ups and implementations of growth strategies Logistic applications integrated with most technology channels 29

30 Warehousing An extensive network of stateof-the-art logistics facilities in strategic locations 30

31 Warehousing scale Our expansive warehouses have flexible capacity to receive and manage your goods. Approximately 345 locations in Europe 65 million sq ft of ambient warehousing 150 million cu ft of temperaturecontrolled warehousing Capital investments in facility space, process innovations and productivity 31

32 Warehousing Experience Whether your preference is for dedicated or shared-user facilities, XPO will identify the optimal footprint and design. Dedicated and multi-user facilities, racked, high-bay and automated Experienced site management, including NDC, RDC and buffer stock warehouses In-house design, build and retrofit site services Dedicated and managed transportation as a fully integrated solution Ambient and temperature-controlled SEVESO/COMAH and bonded sites Multi-temperature, multi-user warehousing and distribution services Raw materials, parts and finished goods accommodated, all sectors 32

33 ORDER PREPARATION Cutting-edge processes for product customisation, co-packing and manufacturing support 33

34 Order Preparation scale We provide a comprehensive suite of manufacturing support, contract packing and product customisation services across industries. #1 in e-commerce in Europe with over 200 million units handled per annum 500+ million retail cases/singles distributed 14 million units co-packed, 7.8 million units reworked in 52 sites across Europe Over three million temperaturecontrolled cases packed Flexible labour solutions for peak and sales events; both planned and non-planned 34

35 Order Preparation experience Our value-added services enhance sales opportunities and work seamlessly with your supply chain. Packaging Blast freezing Sleeving Screening Merchandising Labelling Shrink wrapping Heat sealling Flow wrapping Gifting and personalisation 35

36 CONTRACT DISTRIBUTION Customised transportation solutions that decrease costs and increase efficiencies 36

37 Contract Distribution scale Fully integrated supply chain solutions that transform how goods are distributed using our scale, technology, capacity and expertise. A top five global provider of managed transport services across diverse industries Multi-fleet operation distributing to all types of end customer locations Fully dedicated, customer-owned solutions providing full service integration with the warehouse Temperature-controlled consolidation services for retail and food service State-of-the-art transport management system to schedule, track, analyse and report on performance Collaborative relationships with suppliers and other logistics customers to unlock efficiencies 37

38 Contract Distribution EXPERIENCE Innovative solutions such as sign-on-glass mobility ensure doorto-door visibility of order status and product flows Unlock synergies by leveraging our strengths with standalone or shared solutions Our distribution experts know how to identify potential efficiencies in equipment, software, facilities and labour Customised, fully integrated solutions designed to increase the flexibility and productivity of your supply chain 38

39 REVERSE LOGISTICS Environmentally sound returns management that shortens recovery cycles 39

40 Reverse Logistics scale We have the resources in place to manage product returns, product waste and packaging in accelerated timeframes. Costs and customer satisfaction optimised simultaneously 70 million returned items handled in ,000 tonnes of waste packaging recycled annually 380 million items of supply chain equipment cleaned annually Over 24 million equipment units controlled annually Over 700 supplier accounts managed 40

41 Reverse Logistics EXPERIENCE We provide tailor-made returns management through our modern service centers in compliance with the latest regulations. Returns managed by specially trained staff, underpinned by market-leading disposition systems Analytics generate data on reasons for returns Equipment rigorously cleaned, sanitised and returned to service Control processes and technology maintain stock holding at optimal levels Real-time data enables visibility of equipment fault patterns and part failures 41

42 about us

43 About Us Customers RETAIL AND GROCERY FASHION AND E-COMMERCE AUTOMOTIVE AND INDUSTRIAL CHEMICAL, OIL AND GAS TECHNOLOGY AND ELECTRICAL GOODS FOOD AND BEVERAGE FMCG PACKAGING AND PAPER AEROSPACE AND GOVERNMENT Any trademarks or logos used in this presentation are the property of their respective owners. 43

44 About Us Business Profile XPO is a top ten global logistics company Revenue of $15.38 billion Full-year 2017 highlights $15.38 billion of gross revenue High-value-add services and engineered solutions Freight moved using the most efficient and cost-effective mode $207.1 million of net income 37% of Revenue 63% of Revenue $798.6 million of cash flow from operations Recent Recognitions One of the world s most admired companies as named by Fortune (2018) Fastest-growing Fortune 500 transportation company ranked 191, up from 353 (2017) One of America s best employers as named by Forbes (2017) Top-performing U.S. company on the Global 2000 as ranked by Forbes (2017) Omni-Channel and E-Commerce Fulfillment Reverse Logistics Technology-Enabled Managed Transportation High-Value-Add Warehousing and Distribution Supply Chain Optimisation Truckload Transport and Brokerage, Expedite Less-Than-Truckload Intermodal and Drayage Global Forwarding Last Mile 44

45 About Us Values Our values drive our people. Our people drive our business. As a global leader in our industry, we have a responsibility to set an example that is beyond reproach. Our XPO values are the heart of our culture. They are the reasons why our customers and investors believe in us. Trustworthy Responsive United Committed Entrepreneurial Safety-Focused 45

46 About Us health and safety XPO Logistics is committed to the highest standards of health and safety throughout our global operations. The disciplines, certifications and insurances we have in place are the framework of our comprehensive safety infrastructure. QHSE management system is designed to exceed customer requirements, as well as all statutory regulations and the law Professional training is provided for dockworkers, drivers and independent owner-operators Continuous safety monitoring measures average kilometers covered per driver without an at-fault accident Over 610,000 accident-free kilometers traveled per driver in Europe on average (at-fault accidents, data) Accredited for ISO 9001, ISO 14001, ISO 50001, SQAS and GMP 46

47 About Us Sustainability As a leader in sustainability, we use our initiative and innovation to reduce environmental impact. The range of supply chain solutions we offer presents numerous opportunities to help our customers achieve their green objectives. Committed to a 6% CO 2 reduction in 2018 vs via the CO 2 charter; and awarded the label Objectif CO 2 for outstanding environmental performance of transport operations in Europe by the French Ministry of the Environment and the French Environment and Energy Agency (2016) Reducing fuel consumption and improving air quality by investing in the latest generation of environmentally compliant Euro VI and EEV vehicles (88% of our fleet) fitted with fuel-saving devices; trialling alternative fuel engines and electric vehicles; investing in LNG vehicles Testing alternative fuel engines and LNG vehicles Drivers are required to have eco-driving training and performance monitoring via on-board IT Route optimisation and transport planning incorporate multimodal options and mega-trucks Carbon calculator measures emissions at the customer level ISO14001-certified logistics facilities ensure environmental compliance Named a Top 75 Green Supply Chain Partner by Inbound Logistics (2016) 47

48 About Us Social and Corporate responsibility Safety, sustainability and high standards of conduct are incorporated into our business policies. We support the UN Global Compact for the furtherance of human rights, employment rights, the protection of the environment and anti-corruption We do not tolerate any conduct that contributes to, encourages or facilitates human trafficking, child labour, forced compulsory labour or any other human rights abuses We support the integration of people with disabilities through our joint venture LOG INS Our development centres prepare colleagues for internal promotion and future leadership roles We urge all our colleagues to be good citizens in their communities and ambassadors of XPO values 48

49 Overview why xpo Unified by a single, unwavering principle: Accountability is in our DNA. Performance drives our people to deliver for our customers. 49