Dutch models for business models for light electric vehicles in city logistics Balm, S.H.; Ploos van Amstel, W.

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1 Amsterdam University of Applied Sciences Dutch models for business models for light electric vehicles in city logistics Balm, S.H.; Ploos van Amstel, W. Link to publication Citation for published version (APA): Balm, S. H., & Ploos van Amstel, W. (2016). Dutch models for business models for light electric vehicles in city logistics. General rights It is not permitted to download or to forward/distribute the text or part of it without the consent of the author(s) and/or copyright holder(s), other than for strictly personal, individual use, unless the work is under an open content license (like Creative Commons). Disclaimer/Complaints regulations If you believe that digital publication of certain material infringes any of your rights or (privacy) interests, please let the Library know, stating your reasons. In case of a legitimate complaint, the Library will make the material inaccessible and/or remove it from the website. Please contact the library: or send a letter to: University Library (Library of the University of Amsterdam and Amsterdam University of Applied Sciences), Secretariat, Singel 425, 1012 WP Amsterdam, The Netherlands. You will be contacted as soon as possible. Download date:

2 BUSINESS MODELS FOR LIGHT ELECTRIC VEHICLES IN CITY LOGISTICS Susanne Balm projectleader LEVV-LOGIC Amsterdam University of Applied Sciences 1

3 BUSINESS MODELS FOR LIGHT ELECTRIC FREIGHT VEHICLES IN CITY LOGISTICS Susanne Balm projectleader LEVV-LOGIC Amsterdam University of Applied Sciences How to create, deliver and sell the value that these vehicles bring for city logistics? 2

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5 BURNING PLATFORM 10-15% urban traffic is freight, in some neighborhoods even up to 50% 80% is light commercial van today Urban freight becoming more fine mazed and time critical CO2, air quality, noise, damage Livability and vitality of cities are at danger Uptake of electric commercial vehicles going slowly (only 0,16% in NL) 4

6 CITY LOGISTICS SECTOR HAS TO DEAL WITH CHALENGES THAT ARISE FROM: Demanding customers Smaller shipment size 24/7, fast, on time Informed Policy makers Reducing congestion Sustainable cities Walkable cities 5

7 LEFV s could be the solution for many (type of) deliveries Waste collection Food delivery DHL Parcel and courier Painting services Bubble Post Refrigerated food On the go drinks - Stint ANWB - Car repair Urban Arrow Albert Heijn - Groceries Ikea - Furniture Deudekom Facilities Goupil PostNL Parcel and post Stint Heijmans - Construction 6 6

8 FIRST RESEARCH RESULTS ON THE USE OF LEFV S SHOW GROWTH AND DIVERSITY EU survey (n=84) What year did you start providing cycle logistics solutions? NL cases (N=68) Many different sectors for which LEFV are used: Food delivery being nr 1. 7

9 RESEARCH RESULTS ON FREIGHT CHARACTERISTICS We focus on: - Horeca and food - Construction and services - Parcel B2B and B2C - Waste collection Approx 50% from < 30km distance 8

10 GREAT POTENTIAL FOR LEFV, BUT STILL IN INNOVATION PHASE LEFV s are produced and used on small scale Vehicle suppliers are not yet sure about best vehicle design and technology Senders of goods not sure whether same service level can be guaranteed with LEFV Lack of understanding on characteristics of potential freight flows Logistics service producers need to adjust their logistics processes to use LEFV cost-effectively Smart ICT needed for efficient planning Policy makers not sure about supportive regulation and infrastructure Cultural change needed among drivers No guts, no glory 9

11 DISCUSSING THE BUSINESS MODEL The implementation of light electric freight vehicles is not about replacing a vehicle. It is about rethinking logistics business models. HOW TO CREATE, DELIVER AND SELL VALUE WITH LEFV? What are key challenges and opportunities according to you? E.g:: Logistics concept ICT HRM Cooperation within the sector Governmental policies Maintenance services Infrastructure Vehicle technology Awareness among customers (Business model canvas, Osterwalder) 10

12 The implementation of light electric freight vehicles is not about replacing a vehicle. It is about rethinking logistics business models. Logistic service providers Providers of logistics facilities Vehicle suppliers Policy makers Need to adjust logistic processes Vehicle technology ICT systems Infrastructure Flexible personnel Delivery that is: Fast Quite Clean Healthy Occupies little space Long-, short term or random/ad hoc. Online Senders and receivers of freight and services within, to and from cities Focus on large volumes with small shipment size LEFV is cheaper than a (electric) van Personnel costs can be lower, as driver license is not required Increases when acceptance of polluting vehicels gets lower 11

13 RETHINK THE LOGISTICS CONCEPT How to (re)organize the logistics chain with LEFV? A few examples Other facilities DB Schenker Other modalities DHL Other customers Deudekom 12

14 Approx 30 participants already! LEVV-LOGIC: 2 year research project on the use of light electric freight vehicles for city logistics RAAK-mkb Contact: levvlogic@hva.nl Susanne Balm (s.h.balm@hva.nl) 13