Parcel Post Compendium Online Mongol Post. MN - Mongolia MNA. Yes PREDES V 2.0 RESDES V 1.1

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1 Basic Services 1 Maximum weight limit admitted 1.1 Surface parcels (kg) Air (or priority) parcels (kg) 30 2 Maximum size admitted 2.1 Surface parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) 2.2 Air parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) Supplementary services 3 Cumbersome parcels admitted 4 Maximum size admitted 4.1 Surface parcels 4.2 Air parcels Metres for any one dimension Metres for length & greatest circumference Metres for any one dimension Metres for length & greatest circumference Parcels service features 5 Electronic exchange of information Use a track and trace system Mandatory tracking events transmitted EMC Departure from outward office of exchange 3 3 EMD Arrival at inward office of exchange EMH Attempted/Unsuccessful delivery EMI Final delivery Optional tracking events transmitted EMA Posting/collection EMB Arrival at outward office of exchange EME Held by Customs EMF Out of Customs/Departure from inward office of exchange EMG Arrival at delivery office EMJ Arrival at transit office of exchange EMK Departure from transit office of exchange Dispatch messages transmitted PREDES V 2.0 RESDES V 1.1 Pre-advice of international dispatch information - origin post Dispatch receipt information (response to a PREDES) destination post Ready to start transmitting data to partners wishing to receive data Other messages transmitted PRECON RESCON CARDIT RESDIT Pre-advice of international consignment origin post Response to a PRECON destination post Carrier documents international transport origin post Response to a CARDIT destination post 6 Home delivery 6.1 Initial delivery attempt at physical delivery of parcels to addressee 6.2 If initial delivery attempt unsuccessful, card left for addressee 6.3 Addressee has option of paying taxes or duties and taking physical delivery of the item 6.4 There are governmental or legally binding restrictions mean that there are certain limitations in implementing home delivery. 6.5 Nature of this governmental or legally binding restriction. 7 Signature of acceptance 7.1 When a parcel is delivered or handed over a signature of acceptance is obtained captured data from an identity card are registered another form of evidence of receipt is obtained Nature of this evidence 7.2 Ordinary parcels Signature of the addressee or his agent Signature of a de facto agent 7.3 Insured parcels Signature of the addressee or his agent Signature of a de facto agent Insured parcel service 8 Insured surface parcels admitted 9 Insured air parcels admitted 9.1 Maximum insured value for air parcels (SDR) 9.2 Maximum insured value when the provisions of the Parcel Post Regulations are not applied 10 Marking used for insured parcels CP 74 pink label used Page 1 of 9

2 10.2 CP 73 label and pink insured label used Cash-on-delivery service for parcel 11.1 Acceptance of Cash-on-delivery (COD) service for parcels outbound COD parcels inbound COD parcels Express delivery service 12 Express parcel delivery service provided Parcels with advice of delivery 13 Admission of advice of delivery for 13.1 ordinary parcels 13.2 insured parcels Parcels for delivery free of charges and fees 14 Parcels for delivery free of charges and fees admitted Fragile parcel 15 Fragile parcels admitted Consignment service 16 Consignment service by bilateral agreements provided Integrated logistics service 17 integrated logistics service by bilateral agreements provided 19.2 Insured parcels Inbound parcels Outbound parcels Inbound parcels Outbound parcels 20 Infected substances admitted in 20.1 Air Parcels 20.2 Insured parcels Supplementary charges - Customs 21 n-dutiable parcels Inbound parcels Outbound parcels Inbound parcels Outbound parcels 21.1 Threshold level below which parcels are free of customs duties and other taxes 21.2 Exemption threshold Local currency USD All parcels contained electronic and commercial goods are duty payable. 22 Dutiable parcels 22.1 Customs clearance fee collected for parcels subject to import customs clearance 22.2 Amount of fee collected Local currency USD Addresses for bilateral agreements 18 Contact details of the person responsible for questions concerning bilateral agreements 23 Customs clearance fee collected for for all items declared at customs Address: Ms SODCHIMEG Battulga Director, Postal Technology Department POB 1106 Ulaanbaatar Tel: 1: (+976) : (+976) Fax: (+976) sodoo@mongolpost.mn Admissible radioactive material and infectious substances 19 Radioactive materials admitted in 19.1 Air Parcels 24 Administration fees collected for parcels subject to export customs clearance Special charges - Storage 25 Storage charge collected on a parcel when it is kept beyond the prescribed period, or in the event of return to sender/redirection Special delivery charges Page 2 of 9

3 26 Delivery charges collected at the time of delivery in response to the advice of arrival Parcels automatically retained 34 Office to which a copy of the CP 78 verification note should be sent Special charges Poste restante 27 Poste restante service provided Special provisions - Treatment of parcels wrongly accepted 28 Parcels returned to sender Delivery areas 29 Parcels delivered to 29.1 all addresses 29.2 specific areas only Collection 30 Collection of parcels at post offices provided for 30.1 all addresses 30.2 specific areas only Delivery procedures for parcels for which customs duty and taxes are payable 31 Procedure for parcels for which customs duty is payable 31.1 Pick up of parcel at the customs office 31.2 Addressee s address with collection of customs duties and taxes at the time of delivery 31.3 Delivery to the addressee s address after payment of customs duties and taxes 31.4 Over the counter at the local post office with immediate payment of customs duties and taxes 31.5 Other Period of retention 32 Period of retention for parcels 32.1 rmal period 1 Month(s) 32.2 Exceptional period 33 Retention for parcels for which notice could not be sent or addressed to poste restante 33.1 rmal period 1 Month(s) 33.2 Exceptional period Office name: Postal Technology Department, Ms SARANGEREL Orsoo Manager, International Mail Services Address: POB 1106 ULAAN BAATAR Tel: 1: (+976) : (+976) Fax: (+976) sodoo@mongolpost.mn Requests for withdrawal from the post or alteration, or correction of address 35 Requests for withdrawal from the post accepted 35.1 Central office (in destination country) to which requests must be sent Office name: Postal Technology Department, Ms SARANGEREL Orsoo Manager, International Mail Services Address: POB 1106 ULAAN BAATAR Tel: 1: (+976) : (+976) Fax: (+976) Special provisions - Force majeure 36 Liability admitted in cases of force majeure 36.1 Liability admitted for insured parcels on board ships or aircraft used by designated operators 36.2 Addressee/sender's reservations admitted at the time of delivery Special provisions - Customs declarations 37 Number of CN 23 customs declarations required for inbound parcels 37.1 Number of CN 23 customs declarations required for parcels in transit 37.2 Languages in which CN 23 customs declarations can be completed English Mongolian Special provisions - Method of dispatching accompanying documents 38 Documents affixed to the relevant parcels Documents attached to the parcels bill Page 3 of 9

4 Service to customers 39 On-line tracking provided 39.1 Web site address to access information Office name: Customer Care Center, Postal Technology Department, Ms Manager, Service Quality Address: POB 1106 ULAAN BAATAR Tel: 1: (+976) : (+976) Fax: (+976) Hours of service and days(s) on which the inquiry service is operating Opening Hours (Local) Languages in which track and trace information is available English Mongolian Service to designated operators 40. User of the Internet-based Inquiry System (IBIS) 40.1 Details of office(s) responsible for handling parcel post inquiries Day Opening hours 1 Opening hours 2 Monday 08:00-14:00 14:00-20:00 Tuesday 08:00-14:00 14:00-20:00 Wednesday 08:00-14:00 14:00-20:00 Thursday 08:00-14:00 14:00-20:00 Friday 08:00-14:00 14:00-20:00 Saturday 09:00-15:00 - Sunday 09:00-15:00 - Languages English Russian, Mongolian March 8 International Woman's Day June 1 Mother's and Children's Day July 11 Mongolian Traditional Celebration July 12 Mongolian Traditional Celebration July 13 Mongolian Traditional Celebration July 14 Mongolian Traditional Celebration July 15 Mongolian Traditional Celebration vember 8 Chinggis Khan's birthday and Day of National Pride vember 26 Day of Independence of People's Republic December 29 Day of National freedom and Independence of Mongolia December 31 New year National holiday in 2019 Month Day(s) National Holidays - Description January 1 New Year February 5 Mongolian New Year "Tsagaan sar" February 6 Mongolian New Year "Tsagaan sar" February 7 Mongolian New Year "Tsagaan sar" March 8 International Womens' Day June 1 Mothers' and Childrens' Day July 11 National Holidays "NAADAM" July 12 National Holidays "NAADAM" July 13 National Holidays "NAADAM" July 14 National Holidays "NAADAM" July 15 National Holidays "NAADAM" vember 26 Day of Independence of People's Republic vember 27 Chinggis Khan's birthday and Day of National Pride December 29 Day of National freedom and Independence of Mongolia National Holidays 41.1 National holidays National holiday in 2018 Month Day(s) National Holidays - Description January 1 New Year February 16 Mongolian Traditional New Year "White Month" February 17 Mongolian Traditional New Year "White Month" February 18 Mongolian Traditional New Year "White Month" Regional Holidays 41.2 Regional holidays Regional holiday in Month Day(s) Regional/Local Holidays Localities and description Cancellation of fees 42 Fees cancelled when they concern 42.1 parcels returned to sender 42.2 parcels redirected to a third party Page 4 of 9

5 42.3 parcels abandoned by the sender 42.4 parcels lost or destroyed 42.5 parcels rifled or damaged Delivery standards See the annexes. Redirection within the country of destination 43.1 Redirection done without a request from the sender or addressee 43.2 Redirection fee charged 43.3 Amount of redirection fee (SDR) Barcode 48 Barcode sample used on all outward international postal parcels. Transit charge+transportation charge Miscellaneous provisions operation of the parcel service 44.1 Postal parcel services operated by the designated postal operator 44.2 Postal parcel services operated by a transport company or companies 44.3 Service provided throughout the country Localities Office(s) of exchange handling parcels 45 Details of office(s) of exchange responsible for handling parcel post Office name: IMPC codel: Ulaanbaatar OE Ms SARANGEREL Orsoo Manager, International Mail Services Address: POB 1106 ULAAN BAATAR Tel: 1: (+976) : (+976) Fax: (+976) MNULNA sodoo@mongolpost.mn Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 00:00-12:00 12:01-23:59 Tuesday 00:00-12:00 12:01-23:59 Wednesday 00:00-12:00 12:01-23:59 Thursday 00:00-12:00 12:01-23:59 Friday 00:00-12:00 12:01-23:59 Saturday 00:00-12:00 12:01-23:59 Sunday 00:00-12:00 12:01-23:59 Observations/Comments Page 5 of 9

6 - Annexes Parcel delivery standards - Air parcel OE Name Ulaanbaatar CPO IMPC Code MNULNA Tel (+976) Fax (+976) Hours of operation Monday-Sunday: 00:00-23:59 From the airport of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-12:00 Tuesday Thursday Friday Monday 12:01-23:59 Wednesday Thursday Friday Tuesday 00:00-12:00 Wednesday Friday Monday Tuesday 12:01-23:59 Thursday Friday Monday Wednesday 00:00-12:00 Thursday Monday Tuesday Wednesday 12:01-23:59 Friday Monday Tuesday Thursday 00:00-12:00 Friday Tuesday Wednesday Thursday 12:01-23:59 Monday Tuesday Wednesday Friday 00:00-12:00 Monday Wednesday Thursday Friday 12:01-23:59 Monday Wednesday Thursday Saturday 00:00-12:00 Monday Wednesday Thursday Saturday 12:01-23:59 Monday Wednesday Thursday Sunday 00:00-12:00 Tuesday Thursday Friday Sunday 12:01-23:59 Tuesday Thursday Friday Definition of zones Zone 1: Starts with 11XXX-18XXX Zone 2: Starts with 21XXX, 22XXX, 23XXX, 41XXX, 42XXX, 43XXX, 44XXX, 45XXX, 46XXX, 48XXX, 61XXX, 62XXX, 63XXX, 65XXX, 67XXX Zone 3: Starts with 64XXX, 81XXX, 82XXX, 83XXX, 84XXX, 85XXX Page 6 of 9

7 - Annexes Arrival at office of exchange: 2 hours Customs clearance times: Items subject to customs duty: Items not subject to customs duty: hours 2-3 hours 1. OE operator 7 days a week with the exception of public holidays. 2. PROVINCE is divided into Sub-provinces named "Soum". The Soums of all aimags are in Zone 3. Page 7 of 9

8 - Annexes Parcel delivery standards - Surface parcel OE Name Ulaanbaatar CPO IMPC Code MNULNA Tel (+976) Fax (+976) Hours of operation Monday-Sunday: 00:00-23:59 From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-12:00 Wednesday Friday Monday Monday 12:01-23:59 Thursday Friday Monday Tuesday 00:00-12:00 Thursday Monday Tuesday Tuesday 12:01-23:59 Friday Monday Tuesday Wednesday 00:00-12:00 Friday Tuesday Wednesday Wednesday 12:01-23:59 Monday Tuesday Wednesday Thursday 00:00-12:00 Monday Wednesday Thursday Thursday 12:01-23:59 Tuesday Wednesday Thursday Friday 00:00-12:00 Tuesday Thursday Friday Friday 12:01-23:59 Wednesday Thursday Friday Saturday 00:00-12:00 Tuesday Friday Monday Saturday 12:01-23:59 Wednesday Friday Monday Sunday 00:00-12:00 Tuesday Friday Monday Sunday 12:01-23:59 Wednesday Friday Monday Definition of zones Zone 1: Starts with 11XXX-18XXX Zone 2: Starts with 21XXX, 22XXX, 23XXX, 41XXX, 42XXX, 43XXX, 44XXX, 45XXX, 46XXX, 48XXX, 61XXX, 62XXX, 63XXX, 65XXX, 67XXX Zone 3: Starts with 64XXX, 81XXX, 82XXX, 83XXX, 84XXX, 85XXX Page 8 of 9

9 - Annexes Arrival at office of exchange: 2 hours Customs clearance times: Items subject to customs duty: Items not subject to customs duty: hours 2-3 hours 1. OE operator 7 days a week with the exception of public holidays. 2. PROVINCE is divided into Sub-provinces named "Soum". The Soums of all aimags are in Zone 3. Last validation date: Page 9 of 9