Parcel Post Compendium Online Public Enterprise Post of Serbia. RS - Serbia RSA

Transcription

1 Parcel Post Compendium Online Basic Services 1 Maximum weight limit admitted 1.1 Surface parcels (kg) Air (or priority) parcels (kg) 30 2 Maximum size admitted 2.1 Surface parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) 2.2 Air parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) Supplementary services 3 Cumbersome parcels admitted Parcels service features 5 Electronic exchange of information Use a track and trace system Mandatory tracking events transmitted EMC Departure from outward office of exchange EMD Arrival at inward office of exchange EMH Attempted/Unsuccessful delivery EMI Final delivery Optional tracking events transmitted EMA Posting/collection EMB Arrival at outward office of exchange EME Held by Customs EMF Out of Customs/Departure from inward office of exchange EMG Arrival at delivery office EMJ Arrival at transit office of exchange EMK Departure from transit office of exchange Dispatch messages transmitted PREDES V 2.0 RESDES V 1.1 Pre-advice of international dispatch information - origin post Dispatch receipt information (response to a PREDES) destination post Ready to start transmitting data to partners wishing to receive data Other messages transmitted PRECON RESCON Pre-advice of international consignment origin post Response to a PRECON destination post CARDIT RESDIT Carrier documents international transport origin post Response to a CARDIT destination post 6 Home delivery 6.1 Initial delivery attempt at physical delivery of parcels to addressee 6.2 If initial delivery attempt unsuccessful, card left for addressee 6.3 Addressee has option of paying taxes or duties and taking physical delivery of the item 6.4 There are governmental or legally binding restrictions mean that there are certain limitations in implementing home delivery. 6.5 Nature of this governmental or legally binding restriction. 7 Signature of acceptance 7.1 When a parcel is delivered or handed over a signature of acceptance is obtained captured data from an identity card are registered another form of evidence of receipt is obtained 7.2 Ordinary parcels Signature of the addressee or his agent Signature of a de facto agent 7.3 Insured parcels Signature of the addressee or his agent Signature of a de facto agent Insured parcel service 8 Insured surface parcels admitted 8.1 Maximum insured value for surface parcels (SDR) Insured air parcels admitted 9.1 Maximum insured value for air parcels (SDR) 9.2 Maximum insured value when the provisions of the Parcel Post Regulations are not applied 10 Marking used for insured parcels CP 74 pink label used 10.2 CP 73 label and pink insured label used Cash-on-delivery service for parcel 11.1 Acceptance of Cash-on-delivery (COD) service for parcels outbound COD parcels inbound COD parcels Express delivery service Page 1 of 11

2 Parcel Post Compendium Online 12 Express parcel delivery service provided Inbound parcels Outbound parcels Parcels with advice of delivery 13 Admission of advice of delivery for 13.1 ordinary parcels 13.2 insured parcels Parcels for delivery free of charges and fees 14 Parcels for delivery free of charges and fees admitted Supplementary charges - Customs 21 n-dutiable parcels 21.1 Threshold level below which parcels are free of customs duties and other taxes 21.2 Exemption threshold Local currency USD Fragile parcel 15 Fragile parcels admitted Consignment service 16 Consignment service by bilateral agreements provided Integrated logistics service 17 integrated logistics service by bilateral agreements provided Addresses for bilateral agreements 18 Contact details of the person responsible for questions concerning bilateral agreements Name: Function: Ms OLJA JOVICIC, PhD Head of International Relations, Cabinet of Director General Address: TAKOVSKA BELGRADE PAK REPUBLIC OF SERBIA Tel: 1: ( ) : (+38164) Fax: (+) olja.v.jovicic@posta.rs internationalrelations@posta.rs Admissible radioactive material and infectious substances 19 Radioactive materials admitted in 19.1 Air Parcels 19.2 Insured parcels Inbound parcels Outbound parcels Inbound parcels Outbound parcels 20 Infected substances admitted in 20.1 Air Parcels 20.2 Insured parcels Inbound parcels Outbound parcels Threshold below which parcels are free of customs duties: For B2C or B2B parcels exemption threshold is - In local Currency: 5.772,9 RSD or 50 EUR (Only Samples, Gifts and Merchandise). For C2C parcels exemption threshold is - In local Currency: RSD or 70 EUR (Only Samples, Gifts and Merchandise). * VAT apply to all Samples, Gifts and Merhandise, there is no treshold. The addressee is charged for the presentation of the item to Customs 300 RSD (3.6 USD). 22 Dutiable parcels 22.1 Customs clearance fee collected for parcels subject to import customs clearance 22.2 Amount of fee collected Local currency USD The addressee is charged for the presentation of the item to Customs 300 RSD (3.6 USD) in adition to clearance fee if it is done by Post (only for legal entity). 23 Customs clearance fee collected for for all items declared at customs 23.1 Amount of fee collected Local currency USD The addressee is charged for the presentation of the item to Customs 300 RSD (3.6 USD). 24 Administration fees collected for parcels subject to export customs clearance 24.1 Amount of the charge collected Local currency 100 USD 1.2 The addressee is charged for the presentation of the item to Customs. Special charges - Storage Page 2 of 11

3 Parcel Post Compendium Online 25 Storage charge collected on a parcel when it is kept beyond the prescribed period, or in the event of return to sender/redirection 25.1 Amount of charge per day/per parcel Local currency SDR Period of charge, if not daily Special delivery charges 26 Delivery charges collected at the time of delivery in response to the advice of arrival Special charges Poste restante 11,5 RSD 27 Poste restante service provided 27.1 Amount of charge per parcel Local currency 11 RSD SDR Basis for charge if not an amount per parcel Special provisions - Treatment of parcels wrongly accepted 28 Parcels returned to sender Delivery areas 29 Parcels delivered to 29.1 all addresses 29.2 specific areas only Collection 30 Collection of parcels at post offices provided for 30.1 all addresses 30.2 specific areas only Delivery procedures for parcels for which customs duty and taxes are payable 31 Procedure for parcels for which customs duty is payable 31.1 Pick up of parcel at the customs office 31.2 Addressee s address with collection of customs duties and taxes at the time of delivery 31.3 Delivery to the addressee s address after payment of customs duties and taxes 31.4 Over the counter at the local post office with immediate payment of customs duties and taxes 31.5 Other Period of retention 32 Period of retention for parcels 32.1 rmal period 15 Day(s) 32.2 Exceptional period 33 Retention for parcels for which notice could not be sent or addressed to poste restante 33.1 rmal period 15 Day(s) 33.2 Exceptional period Parcels automatically retained 34 Office to which a copy of the CP 78 verification note should be sent Office name: Name: Function: OFFICE OF EXCHANGE Mr Address: BELGRADE REPUBLIC OF SERBIA Tel: 1: (+) 2: (+) Fax: (+38111) rjtrans@jp.ptt.rs ssekmeposl@ptt.rs Requests for withdrawal from the post or alteration, or correction of address 35 Requests for withdrawal from the post accepted 35.1 Central office (in destination country) to which requests must be sent Office name: Name: Function: OFFICE OF EXCHANGE Mr Address: BELGRADE REPUBLIC OF SERBIA Tel: 1: (+) 2: (+) Fax: ( ) rjtrans@jp.ptt.rs ssekmeposl@ptt.rs Special provisions - Force majeure 36 Liability admitted in cases of force majeure 36.1 Liability admitted for insured parcels on board ships or aircraft used by designated operators 36.2 Addressee/sender's reservations admitted at the time of delivery Page 3 of 11

4 Parcel Post Compendium Online Special provisions - Customs declarations 37 Number of CN 23 customs declarations required for inbound parcels 37.1 Number of CN 23 customs declarations required for parcels in transit 37.2 Languages in which CN 23 customs declarations can be completed French English Serbian 3 Languages National Holidays 41.1 National holidays National holiday in 2018 Month Day(s) National Holidays - Description January 1 New Year Special provisions - Method of dispatching accompanying documents 38 Documents affixed to the relevant parcels Service to designated operators 40. User of the Internet-based Inquiry System (IBIS) 40.1 Details of office(s) responsible for handling parcel post inquiries Office name: Name: INTERNATIONAL BUSSINESS DEPARTMENT, INTERNATIONAL ACCOUNTING OFFICE Mr Mr. Vlado Popovic Function: HEAD OF INTERNATIONAL ACCOUNTING OFFICE Address: TAKOVSKA BEOGRAD PAK REPUBLIC OF SERBIA Tel: 1: (+381) : (+) Fax: (+381) accounting@jp.ptt.rs ssekmeposl@ptt.rs Hours of service and days(s) on which the inquiry service is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday - - Tuesday - - Wednesday - - Thursday - - Friday - - Saturday - - Sunday Documents attached to the parcels bill Service to customers 39 On-line tracking provided 39.1 Web site address to access information Languages in which track and trace information is available English Serbian January 2 New Year February 15 Constitution Day February 16 Constitution Day April 6 Holy Friday April 7 Holy Saturday April 9 Easter May 1 Labour Day May 2 Labour Day vember 12 Armistice Day in World War I National holiday in 2019 Month Day(s) National Holidays - Description January 1 New Year January 2 New Year January 7 Orthodox Christmas February 15 Constitution Day February 16 Constitution Day April 26 Good Friday April 27 Holy Saturday April 28 Easter April 29 Orthodox Easter Monday May 1 Labour Day May 2 Labour Day vember 11 Armistice Day in World War I Regional Holidays 41.2 Regional holidays Regional holiday in Month Day(s) Regional/Local Holidays Localities and description Cancellation of fees 42 Fees cancelled when they concern 42.1 parcels returned to sender Page 4 of 11

5 Parcel Post Compendium Online 42.2 parcels redirected to a third party 42.3 parcels abandoned by the sender 42.4 parcels lost or destroyed 42.5 parcels rifled or damaged Observations/Comments Redirection within the country of destination 43.1 Redirection done without a request from the sender or addressee 43.2 Redirection fee charged 43.3 Amount of redirection fee (SDR) 1.31 Delivery standards See the annexes. Barcode 48 Barcode sample used on all outward international postal parcels. Miscellaneous provisions operation of the parcel service 44.1 Postal parcel services operated by the designated postal operator 44.2 Postal parcel services operated by a transport company or companies 44.3 Service provided throughout the country 44.4 Areas of the country where the parcel service is NOT provided Localities Kosovo and Metohija Region under jurisdiction of UNMIK administration Office(s) of exchange handling parcels 45 Details of office(s) of exchange responsible for handling parcel post Office name: IMPC codel: Name: Function: BEOGRAD D BAGS Mr Address: OFFICE OF EXCHANGE BELGRADE REPUBLIC OF SERBIA Tel: 1: (+) 2: (+) Fax: (+381) RSBEGB rjtrans@jp.ptt.rs dpetkovic@jp.ptt.rs Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 08:00-12:00 12:00-16:00 Tuesday 08:00-12:00 12:00-16:00 Wednesday 08:00-12:00 12:00-16:00 Thursday 08:00-12:00 12:00-16:00 Friday 08:00-12:00 12:00-16:00 Saturday 08:00-12:00 12:00-16:00 Sunday 08:00-12:00 12:00-16:00 Page 5 of 11

6 Parcel delivery standards - Air parcel OE Name BEOGRAD B PI IMPC Code RSBEGB Tel (+) Fax ( ) Hours of operation Mon - Sun: 07:30-15:30 From the airport of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-11:00 Wednesday Thursday Friday Monday 11:01-23:59 Thursday Friday Monday+1 Tuesday 00:00-11:00 Thursday Friday Monday Tuesday 11:01-23:59 Friday Monday Tuesday+1 Wednesday 00:00-11:00 Friday Monday Tuesday Wednesday 11:01-23:59 Saturday Tuesday Wednesday+1 Thursday 00:00-11:00 Saturday Tuesday Wednesday Thursday 11:01-23:59 Monday Wednesday Thursday+1 Friday 00:00-23:59 Tuesday Wednesday Thursday Saturday 00:00-23:59 Tuesday Wednesday Thursday Sunday 00:00-11:00 Tuesday Wednesday Thursday Sunday 11:01-23:59 Wednesday Thursday Friday Definition of zones Zone 1: RSBEGB; RSBEGC; RSBGCA; RSNICA; RSNSCA; 11000; 11010; 11030; 11040; 11050; 11060; 11070; 11077; 11080; 11090; 11107; 11120; 11130; 11158; 11160; 11210; 11211; 11250; 11271; 11272; 11273; 11275; 11276; 11277; 11279; 11283; 11306; 11307; 11310; 11400; 11500; 12000; 12208; 12224; 12300; 14000; 15000; 18106; 18220; 18230; 19000; 19210; 19250; 21137; 21203; 21240; 22000; 22221; 22240; 22300; 22303; 22310; 22320; 22324; 22330; 22400; 22404; 23101; 23210; 23220; 23240; 23271; 23272; 23273; 23300; 23320; 23330; 24000; 24111; 25101; 25230; 25250; 25260; 25280; 26106; 26204; 26210; 26212; 26220; 26234; 26310; 32103; 34000; 34300; 35000; 37000; Zone 2: Page 6 of 11

7 11224; 11232; 11233; 11262; 11300; 11311; 11318; 11323; 11329; 11407; 11409; 11420; 11423; 11430; 11507; 12308; 15215; 15302; 15304; 15352; 15358; 15362; 18205; 18309; 18400; 18423; 19206; 19208; 19214; 19215; 19224; 19227; 19300; 19320; 19372; 21105; 21138; 21235; 21242; 21300; 21460; 22308; 23218; 23251; 23270; 23274; 23305; 24210; 24321; 24430; 24435; 25210; 25211; 25220; 25221; 25222; 25223; 26230; 26314; 26320; 32205; 34210; 34220; 34227; 34240; 35254; 35255; 35260; 35263; 36201; Zone 3: ; ; ; ; ; ; ; 11078; 11079; ; ; ; ; ; 11159; ; ; ; ; ; ; 11274; 11278; ; ; ; 11308; 11309; ; ; ; ; ; 11408; ; 11421; 11422; ; ; ; ; ; ; ; ; ; ; ; ; 15303; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; 21241; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; Page 7 of 11

8 ; ; 23219; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; 26211; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; 35261; 35262; ; ; ; ; Arrival at office of exchange: 1 hour Customs clearance times: Items subject to customs duty: 4 DAYS Items not subject to customs duty: Page 8 of 11

9 Parcel delivery standards - Surface parcel OE Name BEOGRAD B PI IMPC Code RSBEGB Tel (+) Fax (+38111) Hours of operation Mon - Sun: 07:30-15:30 From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-11:00 Wednesday Thursday Friday Monday 11:01-23:59 Thursday Friday Monday+1 Tuesday 00:00-11:00 Thursday Friday Monday Tuesday 11:01-23:59 Friday Monday Tuesday+1 Wednesday 00:00-11:00 Friday Monday Tuesday Wednesday 11:01-23:59 Saturday Tuesday Wednesday+1 Thursday 00:00-11:00 Saturday Tuesday Wednesday Thursday 11:01-23:59 Monday Wednesday Thursday+1 Friday 00:00-23:59 Tuesday Wednesday Thursday Saturday 00:00-23:59 Tuesday Wednesday Thursday Sunday 00:00-11:00 Tuesday Wednesday Thursday Sunday 11:01-23:59 Wednesday Thursday Friday Definition of zones Zone 1: RSBEGB; RSBEGC; RSBGCA; RSNICA; RSNSCA; 11000; 11010; 11030; 11040; 11050; 11060; 11070; 11077; 11080; 11090; 11107; 11120; 11130; 11158; 11160; 11210; 11211; 11250; 11271; 11272; 11273; 11275; 11276; 11277; 11279; 11283; 11306; 11307; 11310; 11400; 11500; 12000; 12208; 12224; 12300; 14000; 15000; 18106; 18220; 18230; 19000; 19210; 19250; 21137; 21203; 21240; 22000; 22221; 22240; 22300; 22303; 22310; 22320; 22324; 22330; 22400; 22404; 23101; 23210; 23220; 23240; 23271; 23272; 23273; 23300; 23320; 23330; 24000; 24111; 25101; 25230; 25250; 25260; 25280; 26106; 26204; 26210; 26212; 26220; 26234; 26310; 32103; 34000; 34300; 35000; 37000; Zone 2: Page 9 of 11

10 11224; 11232; 11233; 11262; 11300; 11311; 11318; 11323; 11329; 11407; 11409; 11420; 11423; 11430; 11507; 12308; 15215; 15302; 15304; 15352; 15358; 15362; 18205; 18309; 18400; 18423; 19206; 19208; 19214; 19215; 19224; 19227; 19300; 19320; 19372; 21105; 21138; 21235; 21242; 21300; 21460; 22308; 23218; 23251; 23270; 23274; 23305; 24210; 24321; 24430; 24435; 25210; 25211; 25220; 25221; 25222; 25223; 26230; 26314; 26320; 32205; 34210; 34220; 34227; 34240; 35254; 35255; 35260; 35263; 36201; Zone 3: ; ; ; ; ; ; ; 11078; 11079; ; ; ; ; ; 11159; ; ; ; ; ; ; 11274; 11278; ; ; ; 11308; 11309; ; ; ; ; ; 11408; ; 11421; 11422; ; ; ; ; ; ; ; ; ; ; ; ; 15303; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; 21241; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; Page 10 of 11

11 ; ; 23219; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; 26211; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; 35261; 35262; ; ; ; ; Arrival at office of exchange: 1 hour Customs clearance times: Items subject to customs duty: 4 DAYS Items not subject to customs duty: Last validation date: Da V1 01/07/2018 Page 11 of 11