ZALORA Production Service (ZPS) Last updated on 28 Jun 2017 by Bay Siew Yee

Transcription

1 ZALORA Production Service (ZPS) Last updated on 28 Jun 2017 by Bay Siew Yee

2 > AGENDA Breakdown of ZALORA Production Service Apparel Products ZALORA Production Service Rate Card Categories Product Sample Requirements Getting Ready for ZALORA Production Service Process Flow Request for Photoshoot Form (RPF) Tagging of Barcodes

3 Breakdown of ZALORA Production Service Apparel Products Samples handling (i.e. Inbound, Processing, Outbound) Hair and make-up for ZALORA s in-house models Styling with complementary fashion items Photography with 4 angles Front, Back, Styling, Detail Photo retouching Content writing English (and Vernacular, if applicable) Product description Quality check Product and image uploads Samples handling (i.e. Inbound, Processing, Outbound) Photography with up to 5 angles Depends on the product Photo retouching Content writing English (and Vernacular, if applicable) Product description Quality check Product and image uploads 3

4 ZALORA Production Service Rate Card Apparel Products MYR 32 Tops/Bottom Clothing Sleepwear & Lingerie/Underwear Swim & Beachwear Sportswear Traditional Wear (Muslimah, Cheongsam, Qipao, etc.) MYR 16 Footwear Accessories Bags Watches Beauty Products/Men s Grooming Men s Underwear *Any sleepwear & Lingerie that is too revealing or male underwear & swimwear that is too tight will be shot under Products (to be decided by ZALORA production) 4

5 Product Sample Requirements Apparel Products FEMALE Tops, Dresses or Bottoms: EU 34 UK 8 International S FEMALE Shoes: EU 37 US 6 UK 5 Jeans: Waist 25 Other Accessories: One Size MALE Tops: International L Bottoms/Jeans: Waist 32 Suits: EU 48 MALE Shoes: EU 43 US 9 UK 8 Other Accessories: One Size 5

6 Getting Ready for ZALORA Production Service Process Flow ZPS Request Seller requests on Seller Centre (SC) Seller receives deck, requirements, and templates On-boarding Align documentation compliance with Seller Confirm RPF, Packing List, and generation of barcodes Logistics Seller packs Samples with packing list and barcodes Seller deliver samples to ZALORA MY Office Production Services ZALORA to complete production of Samples within 10 business days of receiving the samples in Production Production involves photoshoot, content writing, retouching, and quality control ZPS Completed Seller is informed of Samples outbound and withdraw them from ZALORA MY Office Seller is invoiced on a monthly basis

7 Getting Ready for ZALORA Production Service Delivery Address Supplier ZALORA MY Office Jade E-Services Unit A-5-1, Level 5, Block A, Southgate Commercial Centre, No.2, Jalan Dua,Off Jalan Chan Sow Lin,55200 Kuala Lumpur, Malaysia Sellers are responsible for delivering samples to the ZALORA MY office and collect samples once notified to collect upon the completion of ZPS. 7

8 Request for Photoshoot Form (RPF) Basic Information Photoshoot Details Kindly fill in the details accordingly for administrative purposes 2 Terms and Conditions To read through before filling in the RPF and sending it to us, which constitutes acknowledgement 3 RPF Number & Photoshoot Summary This displays the RPF number (for ZALORA s use), total number of product samples sent in and corresponding charges 4 Product Category and Codes A guide to fill in the product sample details in a subsequent table 5 Model Requirements A guide to the type of model used based on the product sample 8

9 Request for Photoshoot Form (RPF) Product Sample Details SKU Code/ Style Number Price (Product RSP) Product Name Product Colour Product Model Requirement Product Category Code Need for Description content? Size of Sample Total MYR Leaf Printed Midi Dress Green Women with Model WAP No 1 SKU Code / Style Number Indicate the Seller SKU of product that is identical to the one stated in the Product Creation Template 2 Price (Product RSP) Fill in the product s retail selling price 3 Product Name Fill in the product name in English 4 Product Colour Fill in the product s dominant colour 5 Product Model Requirement Fill in the requirement for model by gender that the product is suitable for 6 Product Category Code Using the Product Category and Codes table above, fill this in for each product 7 Need for Description Content Indicate if content upload from Production Services is required 8 Size of Sample Indicate the size of the sample that you are sending. This needs to correspond with the Seller SKU in the Product Creation Template. 9 Total This is the corresponding production fee for the product 9

10 Tagging of Barcodes After printing and cutting the barcodes, kindly tag these to the corresponding samples before packing them into the parcel(s) to be shipped to ZALORA s warehouse and/or office. The barcodes need to be clear and securely tagged on each sample. Barcodes need to be clearly printed and not wrinkled to be scanned. ZALORA has the right to refuse items not submitted in the prescribed fashion. 10

11 Terms and Conditions 1. Sellers are required to deliver Samples on the agreed upon date and time, as advised via . Upon receiving Samples at ZALORA Production Studio in Malaysia, the standard time frame to complete the photoshoot of the Samples is 10 business days, after the samples are received in Production studio. 2. Samples delivered to ZALORA shall be in an acceptable condition for the purposes of the ZPS being clean, complete with packaging, not excessively wrinkled, and packed in an acceptable manner to avoid damage. 3. Samples shall be clearly labelled with computerized tags, showing the complete style number and ZALORA SKU code, if applicable. 4. ZALORA reserves the right to not render ZPS in the event that Samples are not provided in accordance to the conditions stated above; including Samples that are incomplete or do not match the SKU codes as declared in the RPF and/or Sample delivery being less than 20 SKUs. 5. Upon completion of the Production Services, ZALORA shall pack the Samples back into the original packaging received by the Seller. For packages that are not resealable, ZALORA shall be entitled to return the Samples without packaging, on a reasonable commercial efforts basis. 6. Seller are required to arrange for outbounding and return of the Samples within 3 Business Days from the scheduled release date of the photos, at the Seller s cost. In the event that the Seller does not do so within the stipulated time and after one (1) reminder by ZALORA, ZALORA shall be entitled to dispose of the Samples at its sole discretion without notice or reference to the Seller. 11

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