NHI Course Managing Traffic Incidents and Roadway Emergencies Module #4. Incident Response Procedures for Multi-Agencies 4-1

Transcription

1 NHI Course Managing Traffic Incidents and Roadway Emergencies Module #4 Incident Response Procedures for Multi-Agencies 4-1

2 Learning Objectives Define traffic incident response Explain the importance of the Golden Hour and its relationship to traffic incident management List 3 traffic incident response strategies Incident Response Procedures for Multi-Agencies 4-2

3 Objectives of Incident Response Procedures Speed response to the scene Rapid EMS response in remote areas Better use of personnel and resources Ensure responders can reach the scene Achieve a state of continued readiness Incident Response Procedures for Multi-Agencies 4-3

4 Definition of an Incident Response Incident Response is the activation of a planned strategy for the safe and rapid deployment of the most appropriate personnel and resources to the scene. Incident Response Procedures for Multi-Agencies 4-4

5 What is the Golden Hour? Incident Response Procedures for Multi-Agencies 4-5

6 Roving Patrols Incident Response Procedures for Multi-Agencies 4-6

7 Roving Patrols and their Value On Patrol during major rush hour periods Many times they are first on the scene Can relocate vehicles from travel lanes Communications with their TMC or other responding agencies Control traffic with arrow boards and electronic message boards Help disabled motorist Incident Response Procedures for Multi-Agencies 4-7

8 Proper Placement of Response Vehicles Incident Response Procedures for Multi-Agencies 4-8

9 Proper Placement of Response Vehicles Guidelines Ongoing operations Review the scene Relocate emergency vehicles Use the 15 minute rule Notify your communications answering point Incident Response Procedures for Multi-Agencies 4-9

10 When Things Go Wrong Incident Response Procedures for Multi-Agencies 4-10

11 Issues and Barriers Incident Response Procedures for Multi-Agencies 4-11

12 Issues and Barriers (cont d) Inability to communicate via radio with other responders en route to the scene Incident Response Procedures for Multi-Agencies 4-12

13 Issues and Barriers (cont d ) Access to the Incident Scene is Difficult Incident Response Procedures for Multi-Agencies 4-13

14 Non-Technical Tools/Strategies Dedicated Roving Patrols Major Incident Response Teams Personnel/Equipment Resource Lists Identification of Fire Hydrant Locations Equipment Storage Sites Incident Response Procedures for Multi-Agencies 4-14

15 Non-Technical Tools/Strategies (cont d) Interagency Agreements Tow Truck/Removal Crane Contracts Emergency Vehicle Access Public Education Incident Response Procedures for Multi-Agencies 4-15

16 Technology-Based Tools/Strategies Alternative Communication Devices Cross-installation of Conventional Radios Trunked 800 MHZ Radio Systems Digital 800 MHZ Radio Systems - Capable of Expansion to 700 MHZ Public Safety System (Future) Incident Response Procedures for Multi-Agencies 4-16

17 Emerging Technologies Automatic Vehicle Location (AVL) for Response Vehicles Geographic Information System (GIS) Inter-operable Radio Systems (Dial up radio) Incident Response Procedures for Multi-Agencies 4-17

18 National Examples High-Tech in Chicago Dispatchers view electronic map of Chicago displaying Over 20,000 street segments 20,000 alleys Fire hydrant locations Footprints of nearly one million buildings The exact location of fire and rescue vehicles in Real Time Incident Response Procedures for Multi-Agencies 4-18

19 Discussion and Videos [This slide does not display during the presentation it is a place holder while the instructor sets up and shows two videos.] Incident Response Procedures for Multi-Agencies 4-19

20 Multi-lane Incident Exercise [This slide does not display during the presentation it is a place holder while the instructor conducts a group exercise with the Participants.] Incident Response Procedures for Multi-Agencies 4-20

21 Review Learning Objectives Define traffic incident response Explain the importance of the Golden Hour and its relationship to traffic incident management List 3 traffic incident response strategies Incident Response Procedures for Multi-Agencies 4-21