Demands for tracking and tracing in humanitarian supply chains. Hella Abidi, Vahid Mirzabeiki POMS 27 th Annual Conference Orlando FL, May

Transcription

1 Dems for tracking tracing in humanitarian supply chains Hella Abidi, Vahid Mirzabeiki POMS 27 th Annual Conference Orlo FL, May

2 Introduction Difficulties to capture robust data Destructed information communication systems A large number of actors within a relief operation, therefore the communication exchange of information are complex Identifying relief items in distribution centers in the affected area is a very crucial task Tracking tracing is a key function of logistics operations Tracking tracing increases information quality To identify the dems issues regarding tracking tracing (T&T) of the transported items through Humanitarian Supply Chains (HSCs) To propose feasible solutions for development of tracking tracing systems for these supply chains, based on their requirements 3

3 Snapshot of tracked traced objects in HSCs Source Use of tracking tracing Reason for tracking tracing Ozguven Ozbay (2013) Yang et al. (2013) Baldini et al. (2012) Narayanan Ibe (2012) Yang et al. (2011) Lee Zbinden (2003) Relief supplies Environmental conditions, incidents, position of goods, important equipment, identifying a person or object in motion Identification of goods the distribution of this information to all the involved partners. Secure perishable goods. Cryptographic authentication Individuals Humanitarian aid supplies, rescue equipment, transportation, people vehicles Reconciliation of quantities needed quantities supplied to affected area. Tracking costs of each operation, stock monitoring, past performance of supplier, loss damage. Donation monitoring, monitoring market price historical price Inventory management. It shows how to synchronize delivery of relief items consumption of the stocked relief items (consumption process) Preliminary situation assessment, intervention mobilization during emergency operations, (identifying information requirements to meet the needs of first responders in their emergency operations) To enhance improve the security (mitigation of criminal activities) management of relief supply chains Present a Portable Disaster Recovery Network to discover survivors in an affected area by a disaster or any other rescue operations. This communication network support the rescue staff in helping victims Provide hybrid system architecture at the network level to manage information at distribution centre Present HLS system provide the necessity of information technology to enhance the effectiveness of operations relief 4

4 Research method Multiple case studies Focus on case organizations which are leading humanitarian agencies, coordinating managing HSC operations worldwide Data source 8 semi-structured Interviews with representatives from the studied organisations face-to-face or via telephone Reviewing the documents of the humanitarian agencies CIMO logic is used as a well-established tool for analysing the collected data The CIMO logic specifies the context (C), in which certain interventions (I), through generative mechanisms (M), produce intended unintended outcomes (O) (C) Context: Which individuals, relationships, institutional settings or wider systems are being studied? (I) Interventions: The effects of what event, action ort activity are being studied (M) Mechanism: What are the mechanism that explains the outcomes under what circumstances are these mechanism activated or not activated (O) Outcomes: What are the effects of the interventions? How will the outcomes be measured? What are the intended unintended effects? 5

5 Non-Governmental Organizations (NGOs) Findings Problem contexts the Interventions Mechanism which Expected Quotations from Organisations organisations Problem deal contexts made the by Interventions made the intervention Mechanism which outcomes Expected outcomes practitioners Quotations from with organisations deal tracking with by tracking affects through the intervention representing practitioners the tracing which might affects through representing the tracing which organisations help solving the organisations might help problem context Manual efforts in the solving Using the semi-automated Reducing manual Increasing the quality of T&T is an innovation logistics processes problem due to automated systems work the errors tracking tracing data would simplify different using basic techniques context like (e.g. barcodes involved in it creating more processes especially Manual efforts in paper the Using semi-rfidautomated the errors involved for capturing Reducing manual work inventory management Increasing visibility the on quality HSCs T&T is an innovation pen to track trace storing data Example Hygiene logistics processes due shipments from supplier to of tracking would simplify different packages to Syria, here I to using basic beneficiary automated in it tracing data processes do not need especially to track each techniques like paper systems (e.g. inventory. management. Identifying the responsible Using more advanced Using more advanced creating Increasing more barcodes customer Example We need to establish Hygiene this pen to track supply trace chain RFID) actors for incapturing techniques for identification visibility satisfaction, HSCsrisk packages link to to Syria, identify here the I cases of damages monitoring the condition condition monitoring loss reduction, quality quality problem the shipments from supplier storing data do not need to track each occurred to the transported of products through the technology, e.g. monitoring, increasing related supplier. to beneficiary items supply chain sensors in the cargo transparency of HSCs package but I would like to Dem for frequent Using modern data Simplifying On-time delivery of track The the complete donor always will reporting to donors due to sharing techniques stardizing the reports with accurate require packages. the report. [ ] You different requirements set report procedure indicators; improving However, have two if I send options: out 1) a you by different donors through an automated transparency of the SCs can monitor on global no. hospital that consists of 50 system based on a (about the quantity that shared data-base packages you have in this received; case such which access to system dispatched would simplify or distributed the different sets of data processes. if they are goods left Lack of accurate estimation Increasing accuracy Using tracking is provided to different Providing more Tracking the stocks) tracing 2) But is if a they SC actors on it. require a tracking of a of the cost of transportation of measurement of tracing system providing transparency regarding fundamental pillar in a specific load then we have (cost monitoring along the different steps easy access to the transportation of items, supply to chain, use a specific to be tracking supply chain) through transportation record of i.e. the elements transparent no. this in. processes, transportation of the items with unique affecting the service cost to show product identities transportation cost. our efficiency to donor 6

6 Findings Pros Improving tracking tracing information to actors involved in the HSC Cons Increased investment costs for developing a stardized system restructuring the supply chain Cost time reduction due to automated stardized processes instead of manual processes Data sharing between actors requires trust between the HSC actors Mitigating fraud theft Convincing actors from the HSC to implement a tracking tracing systems Monitoring of relief items equipment throughout the World Stardizing interconnecting information system to exchange data Improving last-mile distribution Increasing trust providing a transparent supply chain Providing reports in a timely manner to donor Sharing costs within actors that are participating in the collaborative track trace systems 8

7 Conclusions Using T&T simplifies the on-time delivery of reports with accurate indicators to donors the coordination of material flow the management of reverse logistics provides accurate data to manage the inventory to recognize bottlenecks along the supply chain T&T support humanitarian organization to ensure the transparency of processes, costs services along a HSC The current literature in humanitarian SCs is lacking appropriate knowledge The limitation of this research is the missing propositions for designing collaborative T&T systems 9

8 Thank you for your attention! Dems for tracking tracing in humanitarian supply chains Hella Abidi, Vahid Mirzabeiki POMS 27 th Annual Conference Orlo FL, May