JANUARY 10-14, 2012 DINSNEY S CONTEMPORARY RESORT LAKE BUENA VISTA, FL GENERAL INFORMATION FOR EXHIBITORS

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1 JANUARY 10-14, 2012 DINSNEY S CONTEMPORARY RESORT LAKE BUENA VISTA, FL GENERAL INFORMATION FOR EXHIBITORS Per your exhibit contract with EAST you will receive the following: - Standard, draped table and two chairs - Electric access if requested in advance - Recognition in the syllabus/registration materials - Inclusion on all displays listing supporters - Registration for four exhibit personnel (additional at $75/each) - Complimentary continental breakfast and refreshment breaks during Annual Scientific Assembly sessions - Admission to all social events including the Opening Reception on January 11 th and the Barbeque Reception on the evening of January 13 th. - Admission to scientific sessions (solicitation of attendees during the sessions is strictly prohibited) Exhibits will be located at Disney s Contemporary Resort in Ballroom of the Americas, Hall A Exhibit Hours are as follows: Tuesday, January 10, 2012 Wednesday, January 11, :00pm 8:00pm (Exhibits Setup) 6:00am 8:00am (Exhibits Setup) 8:00am 5:00pm (Exhibits Open) 5:45pm 6:45pm (Exhibitor Welcome Reception in Ballroom of the Amercas, Hall B Foyer) Thursday, January 12, 2012 Friday, January 13, :00am 1:00pm (Exhibits Open) 8:00am 12:00 noon (Exhibits Open) 12:00 noon 5:00pm (Exhibitor Takedown)

2 EXHIBITOR SERVICE MANUAL EAST 2012 Disney s Contemporary Resort Lake Buena Vista, Florida January 11-13, 2012

3 We are pleased that BH&L Decorators, Inc. has been selected as your Official Service Contractor to handle the freight for the upcoming EAST 2012 program. All freight should be sent to the advance warehouse address as indicated on the material handling form and on the shipping labels provided. We will deliver your freight to the Ballroom of the Americas A in Disney s Contemporary Resort by 5:00 pm on Tuesday, January 10, 2012 and load your freight onto outbound transportation at 12:00 pm on Friday, January 13, ABF is the recommended freight carrier should you wish to use another carrier, they must be informed to pick up your freight no later than 2:00 pm on Friday, Friday, January 13, 2012.

4 EAST 2012 Disney s Contemporary Resort Lake Buena Vista, Florida 7601 Chancellor Drive Orlando, Florida Telephone: (800) Fax: (407) January 11-13, 2012 Show Show #0132 #0132 PAYMENT POLICY Discount Prices: To qualify for discount prices, orders must be received with full payment on or before the discount deadline. Payment for Services: BH&L requires payment in full at the time services are ordered. Purchase Orders are not considered advance payment. Payment may be made by company check or credit card authorization. For your convenience, we will use your charge authorization for any unpaid balances. Any additional costs incurred for orders or services placed at show site are due and payable upon order placement. All adjustments must be made at show site. ABSOLUTELY NO CREDITS WILL BE ISSUED AFTER SHOW CLOSING. All accounts must be settled at the BH&L Service Desk prior to show closing. Your show site representative must be made aware of this policy and have means of payment, unless credit card authorization is provided. In the event that you have arranged for an agent to handle your display, your agent will be required to adhere to this policy as we will not bill a third party. If this policy is not adhered to, the exhibitor shall then be liable for payment. INTERNATIONAL EXHIBITORS: We require 100% pre-payment of advance orders. Payment must be rendered by cash, company check payable in U.S. dollars drawn on a U.S. account, American Express, MasterCard or Visa Credit Cards. Exhibitors will be assessed a $25.00 service charge for any returned check(s). A finance charge of 1 1/2% per month (18% per annum) will be added to any outstanding invoices. PLEASE PRINT CLEARLY OR TYPE. This form must be signed and accompany your order. Company Name: Booth #: Street Address: City: State: Zip: Authorized Person (please print): Title: Signature: Phone: Fax: Address:

5 EAST 2012 Disney s Contemporary Resort Lake Buena Vista, Florida 7601 Chancellor Drive Orlando, Florida Telephone: (800) Fax: (407) CHARGE AUTHORIZATION FORM January 11-13, 2012 Show #0132 Company Name: Booth Number: Billing Address: City: State: Zip: Phone: Fax: Authorized Signature: Authorized Name (Please Print) Please complete the information requested and return payment in full with this form and your orders. You may pay by credit card or check. If paying by credit card, this form will be used as your authorization to charge any additional amounts incurred by you or your show representative, including material handling and labor charges. Any charge back fee resulting from invalid charge disputes will incur a $25.00 fee per occurrence. I agree in placing this order that I have accepted BH&L s Payment Policy. Cardholder s Signature: Cardholder s Name (Please Print): Cardholder s Billing Address: PLEASE PRINT CLEARLY OR TYPE: Check the appropriate box, list card number, expiration date and V Code. American Express Master Card VISA (Credit Card Number) Expiration Date V CODE

6 EAST 2012 Disney s Contemporary Resort Lake Buena Vista, Florida 7601 Chancellor Drive Orlando, Florida Telephone: (800) Fax: (407) January 11-13, 2012 Discount deadline: 12/28/11 MATERIAL HANDLING RATE SCHEDULE Show #0132 Show #0132 Ship Prepaid Only - Collect Shipments will be Refused. All Charges are Based on In-Bound Weights Only. Rates Include: ADVANCE SHIPMENT Unloading crated material Storing at BH&L warehouse for up to 30 days Reloading onto trucks and delivery to exhibit site Unloading materials and delivery to your booth Removing of empty shipping containers from your booth, storing and returning at close of show Advantage: Reloading materials onto outbound transportation 30 day window for receipt of materials Materials in your booth prior to your arrival Ability to trace freight in advance of exhibition Advance notification in the event of visible damage to materials Please use following labels to address your shipment(s). Warehouse: $60.00 per CWT with a 200 lb minimum (CWT = 100 lbs) Charges for these services will be based on the inbound weight per shipment and will be rounded up to the nearest hundred weight. bs. x $60.00 per CWT + 6.5% tax = Exhibiting Company Name Booth # Due to insurance & liability reasons, the use of forklifts, dollies, hand trucks and moving equipment is strictly prohibited and will require the use of BH&L Labor. Please contact your BH&L Representative at SCHEDULE OF RATES: ALL WAREHOUSE SHIPMENTS RECEIVED AFTER DECEMBER 28, 2011 WILL BE SUBJECT TO A 25% LATE HANDLING CHARGE. SPECIAL HANDLING SURCHARGES: Materials delivered in a manner that require additional handling, such as ground unloading; stacked or constricted space unloading; designated piece unloading; mixed loads; no documentation or supporting paperwork and shipments that require additional time, equipment or labor to unload; loose or pad-wrapped materials; and/or un-skidded machinery will be assessed a 25% special handling fee. A surcharge will be assessed for special trips, handling of shipments arriving at the warehouse after initial installation date, or for shipments arriving at Show Site after scheduled set-up times. BH&L Decorators, Inc., will not be responsible for damage to uncrated and/or unskidded exhibit material, nor will we be responsible for concealed damage to material. Sk7 drayage

7 SHIPPING INSTRUCTIONS AT CLOSE OF SHOW (FOR INFORMATION PURPOSES ONLY). YOU ARE STILL REQUIRED TO FILL OUT A BILL OF LADING AT SHOW SITE. Consign To: Street Address: City State Zip Type of Carrier: Motor Freight Air Van Line If Prepaid, Bill To: City, State and Zip: ALL SHIPMENTS MUST ARRIVE PREPAID 1. Shipments must be consigned to BH&L Decorators, Inc., as the hotel and convention site do not have the facilities to receive such shipments and may refuse them. 2. BH&L Decorators, Inc. will not be responsible for piece count or condition of shipments that are delivered without supporting bill of lading or delivery slip (i.e. FedEx, UPS). 3. It is understood that BH&L Decorators, Inc. and its subcontractors do not automatically insure materials, that insurance, if any, shall be arranged by the Exhibitor and the amounts payable to BH&L for material handling services are based on the value of the material handling services and the scope of BH&L s liability as herein set forth. The amounts payable to BH&L are unrelated to the value of the Exhibitor s property being handled by BH&L or its subcontractor. It is impractical and extremely difficult to fix the value of each shipment handled by BH&L or its subcontractors. It is agreed therefore that if BH&L or its subcontractors should be found liable for loss or damage to Exhibitor s materials, the liability shall be limited to the specific article that was physically lost or damaged. Such liability shall be limited to a sum equal to 30 cents per pound per article, with a maximum liability of $500 per item, or $1,000 per shipment, whichever amount shall be less, as agreed upon damages and not as a penalty, and such agreed upon damages shall be the Exhibitor s exclusive remedy. Exhibits left on exhibit floor without return instructions will be returned to our warehouse and held for disposition at an additional charge. BH&L Decorators, Inc. will not be responsible for condition, count or content until such time as exhibits or materials are picked up for removal after the close of the exhibition. 4. Make certain all your material is properly insured against fire, theft and all hazards while in transit to and from your booth and for the duration of the exhibition. 5. Exhibitor routings on outbound shipments will be honored when possible. However, we reserve the right to reroute as necessary. All outbound shipments must be tendered with a Bill of Lading. In the event the designated carrier fails to pick up by the specified time, such shipments will be rerouted by BH&L Decorators, Inc. Specified (freight force) time can be obtained at the BH&L Service Desk or by calling customer service. 6. All shipments requiring special handling for any reason, or due to length, width or height, will be handled on a time and material basis. 7. BH&L Decorators, Inc., as the Material Handling Contractor, shall have control over all freight docks, doors, elevators and crate storage areas. Any shipment not handled by BH&L Decorators, Inc., but for which BH&L Decorators, Inc. is required to handle the storage of the empty shipping containers, a charge will be assessed. 8. To avoid confusion, remove all expired shipping labels before shipment. 9. Collect shipments will not be accepted unless written authorization is furnished by the shipper to accept the shipment. There will be a 25% surcharge ($15.00 minimum) based on the amount advanced by BH&L Decorators, Inc. BH&L DECORATORS, INC. WILL ROUTE ALL SHIPMENTS UNLESS SPECIAL ADVANCE ARRANGEMENTS ARE MADE... INSURANCE BH&L Decorators, Inc. will not be responsible for the count or content of material after it has been placed in the exhibit area, before or during installation time, or at the conclusion of the event, or prior to taking physical count and possession in preparation to moving such materials. You agree to hold harmless BH&L Decorators, Inc., for responsibility for concealed and/or apparent damage to uncrated and/or unskidded exhibit material. Company Name: Attention of: Signature: Address: City/State: Title: Name of Show: EAST 2012 Booth #: To assure the orderly processing of your material-handling service requirements it is absolutely essential that this form be READ, COMPLETED and SIGNED by an officer of your organization, and RETURNED PROMPTLY TO: BH&L Decorators, Inc Chancellor Drive, Orlando, Florida 32809

8 ADVANCE ADVANCE EXHIBITOR MATERIALS From (Shipper): To: (Exhibitor Name) EAST 2012 C/O BH&L DECORATORS 7601 Chancellor Dr. Orlando, FL ADVANCE FREIGHT MUST BE DELIVERED BY: JANUARY 9, 2012 Booth # : No. of pieces EXHIBITOR MATERIALS From (Shipper): To: (Exhibitor Name) EAST 2012 C/O BH&L DECORATORS 7601 Chancellor Dr. Orlando, FL ADVANCE FREIGHT MUST BE DELIVERED BY: JANUARY 9, 2012 Booth # : No. of pieces

9 EAST 2012 Disney s Contemporary Resort Lake Buena Vista, Florida 7601 Chancellor Drive Orlando, Florida Telephone: (800) Fax: (407) January 11-13, 2012 Pre-Printed Outbound Shipping Labels Request Show #0132 Please complete this form and return to BH&L before the deadline date to receive printed labels at the close of the show. They will be available at the BH&L Service Desk during the show. Shipping Destination 1: Number of labels: Company Address Booth Number Street Address City State Zip Code Phone Fax Shipping Destination 2: Number of labels: Company Contact Booth Number Street Address City State Zip Code Phone Fax Shipping Destination 3: Number of labels: Company Contact Booth Number Street Address City State Zip Code Phone Fax Once your shipment is packed, ready to go, and has labels on it, return your Bill of Lading (BOL) to the BH&L Service Desk. Shipments without the BOL turned in will be shipped by ABF Freight at the exhibitor s expense. BH&L does not accept responsibility for exhibitor property left on the floor unattended. PLEASE PRINT CLEARLY OR TYPE: Company Name Booth # Address City State Zip Telephone Fax Authorized by Title

10 EASTERN ASSOCIATION FOR THE SUGERY OF TRAUMA 25 TH ANNUAL SCIENTIFIC ASSEMBLY DISNEY S CONTEMPORARY RESORT LAKE BUENA VISTA, FL JANUARY 10-14, 2012 Each exhibiting company is allowed (4) badges per exhibit space at no charge. Additional and replacement badges will be issued for $75.00 each in advance and on-site. PLEASE TURN IN BY FRIDAY, DECEMBER 16, 2011 Company Name: Do you need electricity for your booth? YES NO Names of personnel working in the exhibit booth: First Name Last Name Attending the following: Opening Reception on 1/11: Reception/Barbeque on 1/13: 1. Yes No Yes No 2. Yes No Yes No 3. Yes No Yes No 4. Yes No Yes No Additional exhibitor badges ($75 per badge): First Name Last Name Attending the following: Opening Reception on 1/11: Reception/Barbeque on 1/13: 1. Yes No Yes No 2. Yes No Yes No 3. Yes No Yes No 4. Yes No Yes No Payment information for additional badges: Check Enclosed (Payable to: EAST) MasterCard VISA American Express Card Number: Exp. / Amount: Card Issued to: Signature: Return to: Laura Page Exhibits Coordinator Ph: Fax: lpage@facs.org

11 Eastern Association for the Surgery of Trauma Annual Scientific Assembly Registration List Request Form 25 th EAST Annual Scientific Assembly January 10-14, 2012 Disney s Contemporary Resort * Lake Buena Vista, FL Company Name: Contact Name: Address: City: State: Zip: Country: Phone: Fax: Confirmed exhibitors may purchase one pre and one post meeting registrant list. All materials must be reviewed and approved by EAST and must be submitted to EAST by December 9, Payment is due in full by December 9, Rental Guidelines Must include sample copy of the intended mailing piece Available only to contracted exhibitors Data includes name and mailing address (phone, fax, and are not available) One-time use only Agree to EAST Registration Data License Agreement on second page Pre-meeting registrant $500 Mailing list will be sent to you via by December 16, Post-meeting registrant $500 Mailing list will be sent to you via by January 30, Method of Payment: Check made payable to EAST American Express MasterCard Visa Card Number: Exp: Name on card: Signature: I have read, understand and agree to the EAST Registration Data License Agreement on the Registration List Form. Print Name: Signature (Required): Date: Please return form and payment with intended mailing piece to: Laura Page Eastern Association for the Surgery of Trauma Tax ID: N. Saint Clair Street Chicago, IL Fax: lpage@facs.org EAST Annual Scientific Assembly Mailing List Rental Agreement Page 1 Approved: 9/22/10

12 Eastern Association for the Surgery of Trauma Annual Scientific Assembly Registration Data License Agreement The abbreviation EAST in this agreement shall mean Eastern Association for the Surgery of Trauma, a not-for-profit corporation, and as the context may require, its directors, officers, agents, and/or employees duly acting for EAST in the management of the exhibition. The company entering this agreement shall be referred to as Exhibitor, which term shall also mean, as the context may required, any directors, agents and/or employees duly acting for the said company. Registration data, labels and any other form of registration information for the 25 th EAST Annual Scientific Assembly shall be referred to as EAST registration data. By signing the Registration Data License Agreement, Exhibitor accepts the terms of this license agreement. Ownership and License EAST retains ownership of original and any back-up EAST registration data. In return for acquiring a license to use the EAST registration data, Exhibitor agrees to the following terms and conditions: Limitations on Use Exhibitor may use EAST registration data only for a promotional mailing that is directed to EAST Annual Scientific Assembly attendees about the exhibitor s appearance at the 25 th EAST Annual Scientific Assembly, and that has received prior written approval from EAST through submission of the Registration Data License Agreement. Exhibitor may not use EAST registration data for any other purpose (including, but not by way of limitation, distributing, sublicensing, selling, renting or leasing the EAST registration data) without prior expressed written consent from EAST, who shall have complete discretion to give or withhold consent as to any particular proposed use. Eastern Association for the Surgery of Trauma or EAST Name and Logo Use EAST will grant permission to exhibitors and advertisers to use Eastern Association for the Surgery of Trauma or EAST in an appropriate manner in conjunction with their advertisements and other materials promoting that exhibitor s or advertiser s participation at the EAST Annual Scientific Assembly. Samples of the proposed use Eastern Association for the Surgery of Trauma or EAST must be submitted with the Registration List Request Form. Use of the EAST Logo in conjunction with advertisements, promotional materials, endorsements, statements, contests and/or awards of any kind is prohibited. Terms The license is effective until this agreement is terminated. Exhibitor may terminate this agreement at any time by destroying the EAST registration data together with all copies or modifications in any form. Exhibitor s license and right to use EAST registration data automatically terminates if any provision of this agreement is violated. This agreement is automatically terminated March 31, Upon termination of this agreement Exhibitor must destroy the EAST registration data together with all copies or modifications in any form. Part of Exhibit Rules and Regulations The terms and conditions of this agreement become an integral part of the EAST Rules and Regulations governing Exhibitor participation in the exhibition program at the 25 th EAST Annual Scientific Assembly, and any violation of this agreement shall constitute a violation of the Rules and Regulations. Indemnification Exhibitor shall indemnify EAST for, and hold EAST harmless from and against, any loss, claim, liability, damage or expense (including, but not by way of limitation, reasonable legal expense) in conjunction with any claim by a third party arising out of Exhibitor s use of the EAST registration data. EAST Annual Scientific Assembly Mailing List Rental Agreement Page 2 Approved: 9/22/10