Norfolk Southern s Natural Disaster Preparedness

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1 Norfolk Southern s Natural Disaster Preparedness

2 The Network 21,200 road miles 22 states, DC, Ontario 30,300 employees

3 Operating Divisions 11 Operating Divisions Alabama (Birmingham) Georgia (Atlanta) Central (Knoxville) Illinois (Decatur) Lake (Ft Wayne) Piedmont (Greenville) Virginia (Roanoke) Pocahontas (Bluefield) Dearborn (Dearborn) Pittsburgh (Pittsburgh) Harrisburg (Harrisburg)

4 NS Network with Major Classification Yards Elkhart Bellevue Conway Allentown Enola Sheffield Birmingham Macon Chattooga Linwood Decatur

5 Types of Track Blockages Temporary less than 24 hours Serious greater than 24 hours Critical greater than 48 hours

6 Derailments less than 24 hours

7 Temporary less than 24 hours Detour Premium Intermodal trains and Amtrak if necessary Discontinue calling trains that will operate over the effected line Hold traffic in our classification yards that is scheduled to traverse the effected line.

8 Derailments Serious than 24 hrs.

9 Serious greater than 24 hours Detour all Intermodal trains, Amtrak and select freight and unit trains Hold traffic in our classification yards and create blocks that will operate in special trains once the line reopens Open the System Command Center in Atlanta Issue a Service Alert to our customers

10 Winter Storms - greater than 24 hours

11 Serious greater than 24 hours (cont.) System Command Center in Atlanta Representatives of Service Design, Terminal Operations and Locomotive Control Coordinate train operations with the Transportation, Intermodal, Unit Train and Hazardous Materials groups Coordinate the movement of Engineering and Mechanical resources to re-open the line

12 Floods Critical greater than 48 hours

13 Critical greater than 48 hours Continue the actions normally taken for a Serious event Staff the Command Center with members of Operations Support Joint Facilities Customer Service Hazardous Materials

14 Critical greater than 48 hours (cont.) Re-route originating and on line traffic that would normally move over the effected line Algorithmic Blocking Classification Tool (ABC) Reroutes traffic automatically Train Schedules created to handle the re-routed traffic Work with other railroads to establish temporary trackage rights Qualify Supervisory personnel to train NS employees to operate trains over another railroad

15 Operating over Another Railroad

16 Hurricanes - Gustav

17 Hurricanes Stop running trains toward terminals that are in the path of the storm Move freight cars out of the low lying areas and hold traffic at Classification yards away for the path of the storm Stage Engineering material (ballast, ties, rail) in close proximity to the path of the storm Have Contractors on stand-bye with heavy equipment, generators, food, etc..

18 Hurricane Response

19 Network Outage Stand Alone Backup Data Center Includes the ability to support the operation of the railroad Locomotive Control Crew Management IT Operations Support Group Police Department Communication Center Communications and Signals Group Positive Train Control Group Dispatching Center

20 UTCS What is it? Unified Train Control System A Traffic Control system that safely and efficiently coordinates - Train movement Work activities by maintenance employees Analogous to an Air Traffic Control system

21 UTCS Two Components Base Dispatching System Advanced Movement Planner

22 UTCS Disaster Recovery Each Division has a spare work station Stand alone Dispatch Center located within Norfolk Southern Disaster Recovery Site

23 Reducing the Opportunity for Outages Technology Improvements in Track Structure Monitoring

24 Technology Improvements monitoring equipment performance - Wayside Detector Coverage Vine Creek, IN Mill Creek, PA Middlesex, NJ (SA) State Line, IN Marion, OH Marietta, PA Eggleston, VA Waverly, VA Science Hill, KY Flat Rock, KY Loudon, TN Memphis District (9) Wheel Impacts (WILD, WCM) (3) Wheel Profiler (WheelSpec, FactIS) (3) TPD (Truck Performance) (3) T/BOGI (Truck Alignment) (2) Acoustic Bearing (TADS, RailBAM) (1) Low Air Hose Core Routes

25 Wayside Detector Help Desk Commenced operations February 2011 Staffed by Mechanical Department employees Monitors JWDS and provides technical expertise to train crews The Wayside Detector Help Desk provides technical expertise on mechanical defects and condition of rail equipment for movement Train dispatchers will continue to be responsible for train delay reporting and train movement

26 Joint Wayside Diagnostic System (JWDS) Wayside Detectors on NS Wheel Impact Load Detectors (WILD) Hot Bearing Detector (HBD) Wheel Temperature Detector (WTD) Wheel Profile Detector (WPD) Truck Performance Detector (TPD) Acoustic Bearing Detector (ABD) Automatic Safety Appliance Inspection System (ASAIS) Low Air Hose Detector (LAHD)

27 Dragging Equipment Detector

28 Wayside Truck Performance Detectors Loudon, TN - Multiple Detector Systems

29 Wheel Impact Detector Flat Rock, KY

30 Truck Performance Detector Reduce need for human inspection Optimize/schedule vehicle repair Reduce damage to track & equipment

31 Wayside Truck Performance Detectors T/BOGI - Wheelset Measurements Track Radial Line Axle Centerline Track Centerline WID Angle of Attack Tracking Position Wayside Inspection Devices Inc.

32 Laser Wheel Gauging Sensor box with view of high speed cameras and lasers

33 Train Braking Multiple Hot Wheels

34 Overheated Bearing From: Roskovics, James E. Sent: Thursday, March 04, :09 PM To: Newell, Hayden W. Cc: Swanson, R. D. (Bob); Price, David G. (Mechanical); Johnson, Pat A. Subject: FW: WB Sinking Springs-1 - NS Hayden, Attached are 2 photos of the R-4 overheated bearing which was removed from NS per your instructions. The bearing would not turn by hand and the front seal is cocked out of position. Jim Roskovics Senior General Foreman Bellevue OH. Office: Cell:

35 HBD Talker Use Case (Mechanical Help Desk) Car ID: CKIX th car in train 162 nd axle in train L2 bearing on car Bearing Temp: 137.0⁰ F

36 Questions?