and Training Guide Technical Review Panel Meeting Illinois Department of Transportation October 15, 2009

Transcription

1 Highway Incident Management and Training Guide Technical Review Panel Meeting Illinois Department of Transportation October 15, 2009

2 Project team Tasks 1-3 Introduction Project management with ICT and SIUE Support from SIUE

3 Faculty Research Team

4 Student Research Team

5 Computer Program for Table-Top Exercise

6

7 Task 1- Assess Needs , First TRP meeting in Springfield , Meeting with IDOT D8 incident management team , Attending incident management training by fire department

8 Activities , 3-hour field ride with IDOT district 8 ETP , T3 Webinar --A Rural Emergency Incident in Utah US Route 163 Motor Coach Crash , Meeting with Capt. Culp of the ISP district 11

9 Activities , Meeting with IDOT District , Meeting with Illinois Tollway , 09 Meeting with Glen Carbon FD , Meeting with MoDOT

10 Activities , Meeting with IDOT District 1 and ETP , Meeting with ISP-District 5/Fire , Second TPR meeting

11 Traffic incidents IDOT-D8 Include specific examples By lane Rural vs urban Natural Hazards Earthquake Storm and Flooding Terrorist attacks Focus on the traffic management aspects of Focus on the traffic management aspects of these events

12 IDOT-D8 Safe parking is important for all agencies Hazmat situations ETP operators take a full hazmat class Alright to refer to existing hazmat class

13 IDOT-D8 Work zone traffic management follows the details within the MUTCD Emphasize on secondary crash reduction in rural areas

14 IDOT-D8 Provide an overview of what ITS folks do Particularly why they need certain info like: Lanes blocked Injuries Location How to call in incidents (mile marker or x-street?)

15 IDOT-D8 Table-top exercise is a good idea Include video as examples Collected by TMC Include a section on legal options i.e. move it law operational agreements around the state as examples

16 A Field Trip With ETP D-8

17

18 First Assist. Flat Tire

19 Second assist: A box fell from a garbage truck

20 Split parking

21 Traffic conflicts

22 IDOT-D3 Liability is a significant issue Must follow existing plans to be defendable in court Good to include ICS for traffic incident responders At least 700, 100, and 200 levels Refer to these, don t review them

23 IDOT-D3 IDOT guide for MOT Work Site Protection Manual for operations activities and emergency callouts (Issue 8 is most recent) State police are in charge of calling towing companies in district 3

24 Current training IDOT-D3 No MOT through workzone No 3Cs in training, but it is important No safe parking training for local FD (Likely b/c they are volunteer) Review basics for hazmats and no further

25 IDOT-D3 KEY CHALLENGES TO IM IN RURAL AREAS No 24hr staff so there is slow response time Calls instead go to an answering service Personnel do not always know each other Sometimes familiarity and trust of other responders helps on IM scenes Difficult to communicate with the public in a timely manner Safetea-Lu requires 20 minutes No VMS in district Local FD buy-in to IM training is a must

26 ISTHA Traffic Operations Center Automated incident detection algorithms TOC operations not Only during peak hours and storms and major events; Dispatch center takes over for the other times

27 ISTHA

28 ISTHA-Dispatch Center Handles both state police and maintenance/service patrol FDs are assigned to each stretch of freeway IREACH statewide communications channel

29 A Field edtrip with HELP Highway Emergency Lane Patrol

30 ISTHA-HELP Responders have hands on training Must first have 18months of experience at Tollway HELP operator stressed that IM was not just about saving delay, it was about making the roads safer by reducing secondary crashes.

31 ISTHA-training ta ggude guide Existing training guide follows MUTCD explicitly. itl Mutual aid agreements (unified command) Outreach helps make a great leap between individual agency training and into one integrated training

32 ISTHA-Training Gude Guide HATS video is a great resource Well-structured union contracts that all multiple tasks for maintenance drivers to be able to respond to incidents Agreements with towing companies capable of removing vehicles larger than 8,000lbs

33 ISTHA Fire district breakdown is included in the manual HAZMATS Emergency Response guidebook built into the CAD system First secure scene, then notify dispatch, then gather information

34 ISTHA-Crash Cas History stoy Lost two workers in Lost two workers in last five years

35 IDOT-D1-ETP

36 IDOT-D1-ETP Currently revising their standard operating procedures (SOP) Conducts in-house training for 2 weeks (classroom and field components) Includes some IEMA hazmat material in their training About 80 ETP personnel

37 IDOT-D1-ETP Coordinates the most with ISP and Chicago FD during both training i and incidentsid Noted that suburban FD frequently overreact to incidents and close more lanes than needed IDOT does outreach to some of these FD to bridge this gap

38 IDOT-D1-ETP Maintenance crews are trained in basic MUTCD MOT (lane closures) Patrol officers use tow trucks and supervisors use SUVs Patrol officers are technically considered highway maintainers per IDOT Coordination with other agencies is very site and agency specific

39 IDOT-D1-ETP Promoted the use of table top exercises Have debriefings for some incidents Medium incidents may have small in-house debriefing Larger- may have a multiagency review of the response

40 IDOT-D1-TSC 113 ramp meters, detectors, and dynamic message signs (DMS) The ramp meters can be programmed to change metering rate during incidents 38 DMS on expressways and 15 on arterials help monitor the ETP operations and support with the signs and motorist information

41 IDOT-D1-TSC 113 ramp meters, detectors, and dynamic message signs (DMS) The ramp meters can be programmed to change metering rate during incidents 38 DMS on expressways and 15 on arterials help monitor the ETP operations and support with the signs and motorist information

42 IDOT-D1-COM Has in house NIMS training ETP manual on C2C communication All responders and dispatchers are trained how to look up hazmat types Traffic control class for his personnel but no MOT class

43 IDOT-D1-COM Recommendation for Tabletop Using realistic situations that are not perfect Using input on how agencies really cooperate in the field This includes limited staffing and ego interplay Tabletop exercises might be improved by making one for each level of responder Tabletop exercises were great for reflective learning

44 IDOT-D1-COM Short staffing is always a challenge when sending folks for training i Suggest web-based training 1,500 Maintenance personnel, plus 600 snow birds (part time snow helper)

45 IDOT-D1-COM No comprehensive route diversion plan LMIGA is working on making a resource list of people, signs, and other equipments in the metro area so you can physically see on a map where the closest resources are during an incident or disaster response

46 District 11 Only ICS Important to have a HIMT District i t 5/Fire ISP/Fire

47 ISP/Fire Existing training-6 hours Suggests: No more than one-day training Supplemented by some web-based training Two-levels training: Awareness level Operational level Certificate the training

48 ISP/Fire Using before-and-after comparison of same table-top exercise to assess the training Quiz can be used for assessment.

49 ISP/Fire Topics in the existing training materials: Crash History Legal/ Liability issues Preview of ICS Basic MOT concepts MOT through Incident Management area 3C s among responders Safe Parking Case Examples and Tabletop Exercise

50 ISP/Fire Ranking for the following topics not included in the training i material: Incident Response Policies/Procedures as 4 ( probably include) Hazmat Identification and clearance procedure as 3 ( no opinion) Policies and procedures for communicating with the TMC as 3 Application of ITS as 4

51 Task 2- Survey Developed draft survey Conducted pilot study Addressed d all comments Built and launched web survey

52 Solicit Developing Draft Survey Importance of training subjects What is included d in existing training From respondent Background Agency characteristics

53 Panel Review Survey Pilot Study Revised per comments FD Input July Incident Management Training Revised per common responses

54 Other Key Revisions

55 Web Survey

56 Contacted ~100 IM agencies IN, MO, IA, AK, WI Fire & EMS, State Police, DOTs, Service Patrols

57 Preliminary Findings Who is responding? Common training coordination Frequently used manuals Importance of training topics Feedback

58 Who is responding to the survey all 24% other 2% Instructor 16% personnel 11% manager 47%

59 Common Training Coordination FAA 2% Public health 9% Service patrol 2% Towing 4% FEMA/IEM 16% EMS 15% DHS Transportation 4% 9% Law enforcement 20% Fire 19%

60 Frequently Used Manuals ERG, 13% NIMS, 12% IDOT Em. Opps. Manual, 21% MUTCD, 13% ICS, 21% Service Patrol Handbook, 21%

61 Importance of Training Topics 1 of 2 3 C's MOT at Incident Scene Basic MOT Concepts ICS Overview Policies/Procedures. Legal/Liability Issues Crash History

62 Importance of Training Topics 2 of 2 ITS for Incident management Communicating with the Tabletop Exercises Case Examples HAZMAT Clearance Safe Parking

63 Feedback: Question: What aspects of my job were learned as I went, yet should have been included in training

64 Responses: Public relations Responsibility 7% 7% Policies 7% Coord & Comm. 21% Technology use 7% Safe parking 29% MOT/ detours 22%

65 Completing the Survey Awaiting final respondents Compile data Conduct follow-up interviews Opinions of best training practices

66 Task 3- Literature Review List of literature collected Literature Reviewed

67 List of New Literature e Training materials: IDOT ISP/Fire Department Emergency Responder Safety Institute (ERSI) Illinois Tollway Authority Illinois Towing Industry (PTROI) VDOT/GDOT ATSSA

68 List of New Literature e Illinois Tollway Authority : Illinois Tollway Incident Management Program (Word) Illinois Tollway Incident Management Training (PowerPoint) Illinois Tollway Incident Management_new video (PowerPoint)

69 VDOT List of New Literature e Traffic Incident Management Training Manual Traffic Incident Management Training Manual (Word)

70 List of New Literature e Illinois Towing Industry (PTROI) 2003 Traffic Incident Management Tow Operator Workplan (TIMTOW) GUIDE (Word) Multidisciplinary Practices and Procedures for Towing at Traffic Incident Scenes (Word) WRECKMASTER (Word, Video)

71 ATSSA List of New Literature e Flagging Handbook (Word) Incident Traffic Control for Responders Training Course (Incident Management) (Word) Emergency Traffic Control for First Responders (Word)

72 IDOT List of New Literature e Gasoline Tank Truck Emergencies Response Handbook for Incidents, Disasters and Emergencies (R.H.I.D.E.) (Word) ETP Training Material

73 List of New Literature e Emergency Responder Safety Institute (ERSI) Emergency Responder Roadway Operations Training Program (PDF, PowerPoint, Video) Managing Emergency Incidents on the Roadway (PDF) A public safety education program-sarah s Story (Video)

74 List of New Literature e 2008 Emergency Response Guidebook Traffic Incident Management- HERO UNIT STUDENT TRAINING MANUAL (Word)

75 List of New Literature e Massachusetts Highway Department Unified Response Manual for Roadway Traffic Unified Response Manual for Roadway Traffic Incidents (Word)

76 List of New Literature e New Publications by FHWA: Simplified Guide to the Incident Command System for Transportation Professionals (HTML, PDF 2.2MB) Traffic Incident Management in Hazardous Materials Spills in Incident Clearance Primer (HTML, PDF 4.9MB)

77 Accomplishments in the first quarter 90% Task 1 Assess the needs 30% Task 2 Survey 10% Task 3 Literature Review

78 Next Step Plan to meet some national experts: Fire Department, t Ron Moore from Texas WDOT, John Corbin Phillip Weisberg, 3D Projects Manager, weisberg@umd.edu (3D training) Continue to work on the survey Continue to work on the literature t review