D A R U R O. A i r T r a v e l a n d L o g i s t i c s. Company Profile

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1 D A R U R O A i r T r a v e l a n d L o g i s t i c s Company Profile 2017

2 CONTACT US Amana Shopping Complex, 2nd Floor, Suite S2, East Light, Captain Mungai St. Nairobi, Kenya. P.O. Box Tel: D A R U R O A i r T r a v e l a n d L o g i s t i c s

3 O V E R V I E W D A R U R O A i r T r a v e l a n d L o g i s t i c s

4 Company Overview DARURO is a privately owned business enterprise founded with a clear vision of serving the under-served travel industry with honor and dignity, based in Kenya and Somalia. The company has over 40 full time employees. DARURO has over 40 clients of UN and other international organizations and companies. Our services include but not limited to chartered flights, international and domestic ticketing, cargo services, air freight and more. Daruro is expert in the market of travel services and logistic related fields. We have been serving our clients since We have served the most demanding clients very many times. Daruro Air Travel and Logistics focus on customer services and the result of this increases the number of new customer. Legality DARURO is registered in Kenya and Somalia DARURO is aslo registered in Kenya, and has office in Nairobi. Vision To become the leading travel services and logistics provider in our Region. Mission - To strive for the satisfaction of our Customer - To guarantee the Quality of our services - To provide the most competitive pricing for all our clients

5 Our Core Values - Service Quality, - Customer focus, - Openness, - Respect for all, - Excellence Our Offices Daruro headquarter office is located in Nairobi, Kenya and the center of Mogadishu, km4, airport road. Our Partners Kenya Airways East African Airline 540 African Express Airways Jubba Airways Daallo Airlines Ethiopian Airline Turkish Airlines Air Djibouti Our Systems AITI Travel Port Amadeus (GDS) Sabre

6 Our Air Freight Services Customs declarations and settlement of all clearance formalities. Door to door / door to airport / airport to airport / airport to door (from and to every location worldwide) express- or economy conditions Our Clients Since incorporation, DARURO partnered and worked with the following institutions include International NGOs, Governments institutions, UN sector, and Financial Institutions. UN and International Organizations AU/UN IST- International Support Team UNDP : United Nations Development Program UN Women Nordic International Support Foundation.( NIS- Foundation). Danish Refugee Council (DRC ) International Rescue Committee (IRC). International Medical Corps (IMC) Aid Coordination Union (ACU). Islamic Relief Somalia (IRS). Save the Children International Labor Organization (ILO) Qatar Charity

7 ANPPCAN Solargen Technologies Bilmark Construction Company Physician Across Continent (PAC) Albany Associate Direct Aid Concern World Wide. Growth Enterprise Employment and Livelihoods (GEEL) Information Media Support (IMS) Somali Stability Fund (SSF) Norwegian Refugee Council (NRC) Specially Financing Facility (SFF) Financial Report Center (FRC) World Assembly of Muslim Youth (WAMY) TIS Plus Forcier Consulting Somali Government Strengthening (AGS) Solargen Technologies Pbi2 Albany Associate Halo Trust Horn Connect Avord CARE International

8 Our Membership DARURO is member in the following associations: The International Air Transport Association (IATA) Somali Association Of Travel and Tourism Agents(SATTA)

9 Company Structure DEPARTMENTS 1. Sales Department 2. Finance Department 3. HR/ Personnel Department 4. Public Relations/Customer Care Department 5. Logistics and Procurement Department Management and Staff Senior Managers The general Manager/Managing Director: Abdurahman Nur Mohamed, the founder The branch managers. A. Sales Department 1. Head Department (Sales) 2. Deputy Sales Manager (Local Flights) 3. Deputy Sales Assistant(local) 4. Deputy Sales Manager (International Flights) 5. Deputy Sales Assistant (international)

10 B. Finance Department 1. Finance Officer 2. Accountant 3. Cashier (s) 4. Follow-Up 5. Finance Advisory. C. Human Resource Department HR Officer D. Public Relations Department 1. Public Relations Officer 2. Customer Care 3.Customer Service Coordinator E. Logistics Department 1) Logistics and Procurement Officer a) Procurement services b) Air Freight forwarding :