Springer-Verlag Berlin Heidelberg GmbH

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1 Strategic Production Networks Springer-Verlag Berlin Heidelberg GmbH

2 LiZheng Frank Possel-Dolken Strategic Production Networks With 210 Figures and 17 Tables, Springer

3 Professor Dr. Li Zheng Tsinghua University Department of Industrial Engineering Beijing , P. R. China Dipl.-Ing. Frank Possel-Dolken Aachen University of Technology Laboratory for Machine Tools and Production Engineering Aachen, Germany ISBN DOI / ISBN (ebook) Library of Congress Cataloging-in-Publication Data applied for Die Deutsche Bibliothek - CIP-Einheitsaufnahme Zheng, Li: Strategic Production Networks: with '7 Tables / Li Zheng; Frank Possel-Dolken. Berlin; Heidelberg; New York; Barcelona; Hong Kong; London; Milan; Paris; Tokyo: Springer, 2002 This work is subject to copyright. AII rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permiued only under the provisions of the German Copyright Law of September 9, '965, in its current version, and permission for use must always be obtained from Springer-Verlag. Violations are liable for prosecution under the German Copyright Law. Springer-Verlag Berlin Heidelberg New York a member of BertelsmannSpringer Science + Business Media GmbH hup:/ / Springer-Verlag Berlin Heidelberg 2002 Sottcover reprint ofthe hardcover 1 st edition 2002 The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Cover design: Erich Kirchner, Heidelberg SPIN / o - Printed on acid-free paper

4 Contents 1 Challenges for Today's Production Companies... 1 F. Possel-Doelken, L. Zheng 1.1 The Business Environrnent... l 1.2 A Shift in Paradigms Objectives References for Chapter Cooperation Between Production Companies... 7 F. Possel-Doelken, L. Zheng 2.1 Definition of Cooperation Cooperation Objectives Cooperation Types Contents of the Cooperation in Strategic Networks The Cycle of Cooperation The Phases of Cooperation Success Factors and Problems of Strategic Networks Cooperation Enabling Technologies Business Information Engineering Distributed Object Technology D. B. Tang 2.7 References for Chapter Telecooperation Fundamentals of Telecooperation...44 R. Reichwald 3.2 Dimensions oftelecooperation...45 R. Reichwald, K. Moslein, H. Englberger Enabler: Communication and Information Technology...46

5 VI Contents Telework: Media-Supported Distributed Work Processes Telemanagement: Media-Supported Distributed Coordination of Work Processes Teleservices: Media-Supported Provision of Services Strategies and Future Development Perspectives K. Moslein 3.4 Benefits of Telecooperation - Experiences in German Industry H. Englberger TWIST: Telecooperation at the BMW AG POLIKOM: Telecooperation in the Government Long-term Competitiveness Dispersion of Locations A Look at the Future Groupware J. Schlichter, M. Koch Introduction Groupware Classification Classification According to the 3C Model Shared Context Groupware Architectures Conclusion References for Chapter Quality Management in Collaborative Projects T. Pfeifer, C. Theis, M. Rabartsch 4.1 Co-operative Basis - Developing a Co-operative Culture Motivate (Sensitize and Raise Awareness) Training Delegate Responsibility Characteristics of a Basis for Co-operation... 84

6 Contents VII 4.2 Co-operative Marketing - Working out Agreements Approaching Other Companies Definition Phase Harmonization Characteristics of Co-operation Marketing Co-operation Management - Organizing Joint Work Planning and Organizing (Self-Organization) Managing Communicating and Controlling Characteristics of Co-operation Management TQM in Company Networks Self-Reinforcing Effects of the System Developing Corporate Networks TQM-Oriented Co-operation - Summary References for Chapter Cooperation in Product Development Telecooperation in Product Development H. Luczak, C. Schlick, D. Herbst Introduction Telecooperation in Cooperative Product Design A Feature-Based Approach for Cooperative Product Development Thome, M. Wittmann Introduction Feature Technology Tolerance Information System Reference Model for Usage of Distributed Tolerance Knowledge Tolerance Knowledge Base

7 VIII Contents Function-Related Design Enlarged Feature Approach Conclusion Product Data Exchange Technologies L. Tian Product Data Exchange Standards - Introduction Fundamentals of the STEP Standard Implementation of STEP Typical Examples for the Application of STEP References for Chapter Cooperation in Operations Planning Cooperation With Tool and Fixture Suppliers W. Eversheim, M. Westekemper, F. Spennemann Introduction Development of the Tool Making Industry The New Role of the Tool Maker Tool Makers as System Suppliers Win-Win-Situation Through Cooperation Call for Action in the Tool Making Industry Vision Conclusion CIMSOURCE R. Grosse Wienker Basic Idea and Story Contents ofcimsource Global Tool Information How CI MSOU RCE Supports Operation Planning Web-based Process Planning for Turning and Distributed Resources L. Zheng

8 Contents IX Introduction Overview of the System System Information Flow Machining Parameter Selection for Turning Processes Case Study Conclusion Acknowledgements References for Chapter Supply Chain Management Actual Problems in the Supply Chain F. Possel-Doelken, L. Zheng Current Rationalization Objectives Weather Prediction and Logistics The Lack in Decision-Support Objectives and Concepts of Supply Chain Management F. Possel-Doelken, L. Zheng What is Supply Chain Management Targets of Supply Chain Management Logistical Concepts of Supply Chain Management Technologies for Supply Chain Management Strategic Production Networks Reference Modeling F. Possel-Doelken, L. Zheng 7.4 Advanced Logistic Partnership-Model P. Schonsleben Overview Choosing the Strategy of Cooperation Strategic Level: Building Trust and Establishing Principal Legal Relationships

9 X Contents Technical-Commercial Level: Developing and Introducing Products and Processes Operational Level: Cooperative Customer Order Planning and Execution An Example of Practical Application PRO-Net Reference Model for the Technical Order Processing F. Possel-Doelken, L. Zheng Objectives of the PRO-Net Reference Model The PRO-Net Structure The PRO-Net Reference Production Network Cooperation Management Integrated Planning Levels Monitoring and Feedback Loops The Cooperative Supply Subcontracting Distribution Vendor Managed Inventory and CPFR The Sample Processing Receipt of Goods Complaint Management Further Developments Supply Chain Operations Reference Model F. Possel-Doelken, L. Zheng 7.7 Supply Chain Management in Plant Construction R. Wojanowski, M. Schenk SCM in Plant Construction Specific Requirements in Plant Construction SCM Potentials in Plant Construction Main Task: Cooperation

10 Contents XI Main Task: Process Control Benefit Potentials Through Integrated SCM in Plant Construction Supply Chain Management Software - State of the art D. Palm, W Sihn Prospects and Benefits Through the use of SCM Software Why are PPC and ERP Systems not Sufficient? Spectrum of Tasks of Supply Chain Management Software Supply Chain Planning Available-to-Promise Supply Chain Execution Supporting Tasks Integration of Transaction and SCM Planning Systems SCM Software Market Selection and Introduction of SCM Software Process-Oriented Supply Chain Reengineering K. Erzen, M. Klaschka Competition Situation of European Textile Production Networks Objectives Project Management Project Realization Results Conclusion References for Chapter Management of Variable Production Networks H.-P. Wiendahl, S. Lutz 8.1 Introduction Production Networks

11 XII Contents 8.3 Interfaces Within a Production Network Communication in a Production Network Types of Subcontracting Classic Subcontracting Stock-on-Hand Curves Capacity Driven Subcontracting Technology Driven Subcontracting Controlling and Monitoring Requirements in Networks Applications of the Network Control The Case of Capacity-Driven Subcontracting The Case ofa Classic Subcontracting Constraints and Rules Conclusion References for Chapter Mass Customization F. Piller, R. Reichwald 9.1 What is Mass Customization? The Role ofinformation for Mass Customization Mass Customization and Electronic Commerce Empirical Findings The Information Cycle of Mass Customization Marketing and Configuration Networks for Mass Customization I Retail and Configuration Channels Intermediaries in Mass Customization Concepts Systematization of Broker Networks for Mass Customization Production Networks for Mass Customization Implementation of Production Networks

12 Contents XIII New Requirements for PPC Systems Design ofinformation and Communication Flows Conclusion References for Chapter Virtual Factories and Enterprises G. Schuh, T Friedli 10.1 What is a Virtual Factory Definition Background Concept The Dynamic Network The Virtual Factory - From Capacity Exchange to Benchmarking Establishing Virtual Factories Trust as Condition Trustbuilding Between Organizations Conclusion for Establishing Virtual Factories Running Virtual Factories Needed Management Capacities Permanent Improvement and Innovation The Virtual Factory Euregio Bodensee Experiences Made so far The Future of the Virtual Factory - Towards Professionalism Summary KIM-BaWii - Virtual Marketplace for SME Co-operation D. Palm, W Sihn The Project: KIM-Ba Wii Virtual Marketplace

13 XIV Contents Elements and Concept of the Virtual Marketplace References for Chapter Cooperation Networks for Industrial Services C. Gill, V. Liestmann 11.1 Current Situation of Small and Medium Enterprises Characteristics of Small and Medium Enterprises Basic Conditions in the Business Environment Strategies of Small and Medium Enterprises Limited Resources of Small and Medium Enterprises Industrial Services Definition and Classification Types ofindustrial Services Targets of Providing Industrial Services Provision of Industrial Services by Small and Medium Enterprises Developments in Germany Features of Cooperation in Industrial Services Cooperation Forms in Industrial Services Requirements on the Organization of Co-operations in Industrial Services Evaluation-Fields for Enterprises Organizational Fields for Cooperation Requirements on Cooperation ofindustrial Services References for Chapter Cooperation in Knowledge Management K. Henning, R. Oertel, C. Henrichs 12.1 Introduction The need for Demand-Orientated Innovation in an Increasingly Complex Global Market

14 Contents XV The Strategy of SENEKA: Cooperation for Utilizing Knowledge in Line With Demand Model and Hypotheses How Does SENEKA Work in Practice? Virtual Institute: Organizational Development in Networks Virtual Institute: Personal Development for Network Participants Virtual Institute: Knowledge Management Virtual Institute: Innovation Management The Virtual Platform SENEKA Project Activities Empirically Reassessed Conclusion The Current Project Consortium References for Chapter Abbreviations Authors