OTS. FEEL GOODS. COMPANY PROFILE

Save this PDF as:

Size: px
Start display at page:

Download "OTS. FEEL GOODS. COMPANY PROFILE"

Transcription

1 OTS. FEEL GOODS. COMPANY PROFILE

2 CONTENTS 4 ABOUT US 6 TRANSPORT 8 MISSION 10 VISION 12 SERVICES 14 SALES AND CUSTOMER SERVICE 16 IMPORT / EXPORT AND CROSSTRADE 18 LOGISTICS 20 CUSTOMS 22 PROJECT DIVISION

3 As international shippers, we have been travelling the world for many years. We have sailed all the seas and oceans. We have flown over all the continents, from Asia to the Americas, from Europe to Africa and Australia. All our experience is at your service, to open up new horizons together and to meet your every transport need. Hub Net Best coverage OTS WORLDWIDE Afghanistan Albania Argentina Austria Australia Bangladesh Belgium Bolivia Brazil Bulgaria Cambodia Canada Chile China Colombia Croatia Cyprus Czech Republic Denmark Egypt Finland France Germany Greece Hong Kong Hungary Iceland India Indonesia Iran Ireland Israel Japan Jordan Korea Kuwait Lebanon Malaysia Malta Mexico Morocco Netherlands New Guinea New Zealand Nigeria Norway Oman Pakistan Peru Philippines Poland Portugal Romania Russia Saudi Arabia Singapore Slovenia South Africa Spain Sri Lanka Sweden Switzerland Taiwan Thailand Tunisia Turkey UAE United Kingdom USA Venezuela Vietnam

4 We move in the world of international transport, offering many services with one aim: to meet all your requirements. We receive goods, load them and transport them wherever you want; that s what we do best, with our proven experience that knows no borders. OTS stands for Overseas Transport Systems: we are an organisation dedicated to international transport, based on an efficient network and tried-and-tested methods. ABOUT US OTS, PLEASED TO MEET YOU. 4 5

5 All routes lead to one goal: delivering your products. Rest assured, your goods are in good hands, with the leading air and sea forwarders that we have been using for many years. We operate to the highest standards, and we have all the paperwork to prove it, with UNI EN ISO 9001:2008, OHSAS 18001:2007, AEO, IATA, FIATA and ENAC certifications and NVOCC and FMC OTI bonds. TRANSPORT BY AIR, LAND AND SEA. 6 7

6 We work to play a key role in the international-shipping arena every day, covering distances large and small safely, expertly and with total professionalism. We listen to what you want and handle your needs to best effect with a personalised service every time. MISSION THE FIRST PEOPLE TO TURN TO. 8 9

7 For us at OTS, the world has no borders. We support our customers with an unrivalled dedicated global service based on the winning features that have always marked us out: flexibility, drive, technical expertise, and a spirit of enterprise. VISION BEYOND EVERY HORIZON

8 SERVICES THERE WHEN YOU NEED US

9 Our support and consultancy service is a cornerstone of what we do. For our customers, we are a lighthouse amid the waves, a trusted, effective partner to rely on. We listen to your requirements and fulfil them down to the last detail; we monitor your shipment status from collection right through to completed delivery, keeping you informed at all times. Our consultants are much more than just assistants: each of them is our public face, speaking for us. That s what we call service. SALES AND CUSTOMER SERVICE CONSULTANCY YOU CAN RELY ON

10 This is the heart of what we do. Our operations department takes care of everything to get your goods to their destination. We have the experience and expertise to solve any problem, and we guarantee high service standards through our network of reliable international partners that we have carefully selected down the years. We give our customers impeccable service every day, guiding them through the whole shipping process from quoting a price through to customs clearance and delivery confirmation. We believe that the secret of excellent service is contact with the customer, the knowledge we amass about their needs, and our ability to forge a relationship that is as personal as it is professional. What we provide is much more than basic assistance. We offer a full, dedicated consultancy service, which means we think of you as a name, not just a number. IMPORT / EXPORT AND CROSSTRADE THE SKY S THE LIMIT. Putting people first, even before their goods, has been our guiding principle all these years; that s why it is easy for us to adapt our world to meet your expectations

11 Transport is not the only thing we excel at. Besides handling your goods in transit, we can receive, store and then distribute them. Our logistics service is run like a huge virtual warehouse with a host of customisable value-added services. A single software system integrated into all the warehouses manages stock movements and order fulfilment in real time: each customer gets a constantly updated picture of where their goods are, simply by accessing their reserved area. Precision, flexibility and speed combine with modern technology and long experience to give you an invaluable service, every day. LOGISTICS THE HUB OF A PROJECT

12 We operate in all the main Italian customs points; it s an environment we re at home in. We were the first international shippers in the Marche region to gain AEO certification and the first in Italy to centralise our export customs clearance operations at our main headquarters. We can support you on all customs matters, from imports to duties and the classification of goods, for a valuable, comprehensive service. Each shipment is as unique for us as the personal relationship that we cultivate with each of our customers. CUSTOMS ALL YOU NEED FOR A SMOOTH PASSAGE

13 When your goods are outside the traditional weight and volume standards for oversize and overweight loads that s when our Project Division comes into play. Thanks to our specialist technicians skill and creativity, we can transport goods of any size or weight. The OTS Project Division service is unique, because it is built around the needs of each individual shipment. Through precision packing and careful choice of the optimum route, we ensure that everything is taken care of and that your goods reach their destination safely. Whatever plan you re dreaming up, we can take it wherever you want, to the ends of the earth PROJECT DIVISION WE MOVE MOUNTAINS

14

15 ariescomunica.it MILAN TURIN VICENZA FLORENCE OTS S.p.A. (Registered office) Certificata ISO 9001 Italy - Via Morea (Z.I. A ) Civitanova Marche (MC) Ph Fax ANCONA ROME CIVITANOVA MARCHE