DHL Express Excellence. Simply delivered. MyBill User Guide Page 1 DHL Express Excellence. Simply delivered.

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1 [Geben Sie ein Zitat aus dem Dokument oder die Zusammenfassung eines interessanten Punkts ein. Sie können das Textfeld an einer beliebigen Stelle im Dokument positionieren. Verwenden Sie die Registerkarte 'Zeichentools', wenn Sie das Format des Textfelds 'Textzitat' ändern möchten.] DHL Express Excellence. Simply delivered. MyBill User Guide Page 1 DHL Express Excellence. Simply delivered.

2 Contents Introduction to MyBill MyBill Login & Forgotten Password Functions & Use It s easy - Viewing & downloading invoices - Changing account settings - Search - Help Introduction to MyBill The MyBill online portal is a new and user-friendly platform that you can use to manage your transport invoices with ease. Your invoices are processed fast, securely and electronically. Customs invoices and the paperwork for your import shipments can be found on the DHL e-billing Hub. Both platforms MyBill and the DHL e-billing Hub can be used free of charge with our DHL e-billing service. Additional information on DHL e-billing is available at dhl.de/express/ebilling FAQ and answers for MyBill can be found at dhl.de/express/mybillfaq DHL DHL Express Express Excellence. Excellence. Simply Simply delivered. delivered. MyBill MyBill User User Guide Guide Page Page 1 1

3 MyBill Login In your browser, go to mybill.dhl.com. Log in with your address and your password. A successful login will take you right to the Invoicing overview page. Forgotten your password? Here s how to request a new one: Click on the Forgotten Password link. It can be found on the home page when you are logging in right below the Password field. Please enter the address that you used to register. When you click on Send , a new password that you can use to log in will be sent within minutes to your account. DHL Express Excellence. Simply delivered. MyBill User Guide Page 2

4 Invoicing page After you log in, you will be automatically directed to the Invoicing page. The page provides a convenient overview of your invoices, with information such as invoice number, account number, invoice date, due date and total at a glance. Clicking on an invoice number will take you to a detail view of the selected invoice and all shipments that are part of that invoice. Click on the invoice number TIP: Overview of your downloads Click on the Downloads tab to see a list of all active and recently completed downloads. DHL Express Excellence. Simply delivered. MyBill User Guide Page 3

5 Invoice page & downloading You are now on the Invoice page, which gives you an overview of all of the shipments on the invoice you selected. View waybill: Click on the Image button on the right side of the page to see a copy of a waybill or to download it. Download invoice: On the upper left side of the page, you will find a dropdown menu that allows you to select different file formats: PDF, CSV and XML. Select the format of your choice and the download will begin. Select a file format for the invoice for downloading Click Image to view a waybill *The payment function is currently unavailable DHL Express Excellence. Simply delivered. MyBill User Guide Page 4

6 Manage and change your User Details Click on the My Account tab to access your User Details. You can adjust the language setting on this page. You can enter a new password if you would like to change your old one. You can see which account numbers are connected with your user. <<<<<<<<< *Payment function not yet available TIP: Don t forget to log out When you end a session, it is recommended to log out of MyBill before you close the browser window. You can do that by clicking on your username on the upper right side of the page and then selecting Log out. DHL Express Excellence. Simply delivered. MyBill User Guide Page 5

7 Use the search field Click on the Search tab located between the My Account & Help tabs on the menu bar. This function allows you to conduct searches using various parameters: - Customer number - Invoice number - Waybill number - Type of invoice - Invoice date You can also save the search parameters for your next search. Getting help Clicking on the Help tab will take you to a page with information under different headings. DHL Express Excellence. Simply delivered. MyBill User Guide Page 6

8 DHL Express Germany GmbH Marketing Services Last revised: 11/2018 dhl.de/express DHL Express Excellence. Simply delivered.