General delivery regulation OL-P/uws, pkom

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1 General delivery regulation Date Version 1.1 Author OL-P/uws, pkom Festo AG & Co. KG Postfach Esslingen Internetwww.festo.com Tel. 0711/ Ruiter Str Esslingen

2 Revision history Creation / modification Version Revisions Date Name 1 First issue uws 1.1 Revision history added, container weight increased; packaging concept explained; use of standard containers explained; incoming goods logic for Rohrbach plant uws Author: Festo AG & Co. KG Uwe Sohn Dept. OL-P Tel.: +49-(0)711/ uws@de.festo.com General delivery regulation 2

3 1 General delivery regulation Foreword Requirements for the packaging quality Sealing/securing of loads Transport on pallets Sorting within load carriers Influence on packaging of the transport method and distance Festo AG & Co. KG standard containers Specific delivery regulations Material tags Delivery quality 7 2 Referenced notifications for the general delivery regulation Environmental protection and packaging at Festo AG & Co. KG Selection of packaging Guidelines for various packaging materials Sensitivity index, explanation and examples Festo standard containers and load carriers (transport units) Characteristics of the primary packing unit, secondary packing unit, transport 2. 5 unit Example of an accepted delivery note with all of the required information Example of a delivery note 15 3 Stipulations and information for delivery to Festo locations Recommended transport companies 3. 2 Directions map and receiving docks Delivery to Festo Berkheim 17 Incoming goods: Delivery to Festo St. Ingbert-Rohrbach Delivery to Festo Scharnhausen Delivery to Festo Didactic Denkendorf 20 Incoming goods: Delivery to company A & S, Sulzbach (Saar) Incoming goods: Glossary for the supplier/packaging regulation 22 General delivery regulation 3

4 1 General delivery regulation 1. 1 Foreword This section defines general information on the delivery of parts to Festo AG & Co. KG that applies universally to all suppliers and types of goods. A detailed explanation of the Festo-specific or specialist terms used in this document can be found in the glossary. If Festo AG & Co. KG places an order for a product or semi-finished product, the packaging and/or transport method must be proposed by the supplier and agreed with Festo AG & Co. KG before the first delivery Requirements for the packaging quality During transport, all packaging is subject to stresses such as impact, vibration, pressure and ambient influence such as moisture, dust and soiling. This is why attention must be paid to adequate packaging of good quality suitable for the Festo product or semifinished product. The packaging must be designed in principle to withstand transport and/or stress. In the case of deliveries from and to countries with special export/import conditions for packaging (e.g. wood packagings), the supplier must select a suitable packaging and if applicable provide the shipping documents or certificates corresponding to the applicable law that are required for import. The supplier is responsible in principle for direct packaging of the goods. The supplier must ensure that the goods reach their destination in proper qualitative condition by means of suitable packaging. The best exterior packaging is useless if there is no interior packaging that is adequate for the product. Interior packaging pads the product, fixes it in place and ensures a clearance from the exterior packaging. If several products are packed in one package, the interior packaging also ensures a clearance between the individual products. If packed items are sensitive to dust or if later functions of the product are jeopardised by soiling during transport, the interior packaging must also perform the tasks of protecting against dust and soiling or even electrostatic charging. Festo AG & Co. KG has defined its own criteria according to which Festo goods can be divided into various sensitivity levels (EKZ). Each sensitivity level is assigned an index. The higher the index, the greater the sensitivity of the item to be packaged. The individual sensitivity levels are listed in Section 2.2 and appropriately documented with examples. When choosing a transport box or container, it is important to pay attention to the right size (content plus padding) and to adequate stability. If products are very heavy or if they are not suitable for packaging in cardboard boxes due to their size, use can also be made of packaging materials made of wood (crates) or components made of wood (wooden brackets). Adherence to any import regulations or conditions of the destination country (e.g. China, Australia) must be ensured when using wood packagings. General delivery regulation 4

5 Stable boxes made of solid cardboard (grey cardboard) can also be used depending on the weight, sensitivity and size of the items transported. In most cases, this applies to lightweight, insensitive and relatively small products. The more sensitive to pressure and impact and the heavier and larger transported items are, the more stable the exterior packaging should be. Used exterior packaging should never be used. In certain circumstances, the stability of packaging already used is considerably reduced by tears, denting, pressure points or perforations Sealing/securing of loads The heavier or the larger a consignment is, the stronger the sealing material should be. The seal is also the transportation lock and proof of originality. Self-adhesive packing tapes made of plastic or even wet adhesive tapes with incorporated reinforcing threads or fabric, for example, are suitable. Plastic or metal straps must also be used for heavy consignments. The size, weight and material of the packaging to be sealed must be considered when choosing the respective method of sealing. The seal must be adequately tear-proof and must provide sufficient adhesive force and stability of shape. When plastic or metal straps are used, attention must be paid to adequate, but not excessive, tautness. The packagings and Festo standard containers together with previously affixed stickers, codes or other sealing systems must not be damaged by the straps. It may be necessary to use liners in the area of the straps Transport on pallets When a transport container is transported on a pallet, attention must be paid to adequate fixing on and with the pallet. It must be ensured that the container is secured to prevent slipping. It can be fixed by strapping and/or also stretch wrapping. If several containers are stacked on a pallet, it must be ensured that heavy containers constitute the bottom layers and light ones constitute the top layers. Containers must not damage each other (e.g. heavy wooden crate placed on cardboard box). It may be necessary to work with intermediate layers. The maximum permissible loading weight of a pallet used must not be exceeded Sorting within load carriers If one part number within a delivery is supplied in a number of packing units, then these packing units must be grouped together on one load carrier (pallet) if possible. The supplier must avoid one part number being "scattered" within other part numbers across a number of pallets in one order or delivery. If the delivery includes multiple delivery addresses at Festo that are to be visited during the same delivery run, then the packing units must additionally be separated according to delivery address. General delivery regulation 5

6 1. 6 Influence on packaging of the transport method and distance When choosing packaging, you should also pay attention to the means of transport (truck, rail, aircraft) used for transport and whether the respective carrier has special transport regulations. It can generally be assumed that the longer a transport operation takes and the greater the distance to the destination, the higher the stresses the packaging has to withstand Festo AG & Co. KG standard containers Festo AG & Co. KG has a range of standard containers that are suitable for re-use. Use of these standard containers, for example in Kanban loops, is individually agreed at the level of the part number. The supplier is not permitted to use containers for deliveries or third-party applications of any type without the agreement of Festo. Festo reserves the right to compensation if the supplier uses containers for purposes other than those intended. Administration of the containers and load carriers will be performed by Festo in an Internet-based container administration system. A separate container account will be maintained in this database for each partner. It is prohibited to affix slips to the containers. The supplier will be invoiced the costs of removing affixed slips Specific delivery regulations It is optional, however desired, that Festo defines specific delivery regulations on part level. In agreement with the supplier Festo can define the exact packaging. Festo ensures that the supplier receives these regulations. The supplier takes care of the fulfilment of these specific regulations. Example: Delivery in specific standard containers of Festo Material tags Container Identification content (minimum requirement) Packing unit (primary, secondary, Quantity, Festo part number, designation tertiary packaging level) Load carrier (pallets, skeleton containers, wooden boxes, etc.) (With homogeneous palletisation) Quantity, Festo part number, designation Delivery note See also Sections 2.5 and/or 2.6 Any further requirements, for example for Kanban calls, that exist due to different concepts in the delivery of material will be additionally agreed. The material tags for Festo containers can be inserted, fixed in the clamping strips from the outside (if applicable using a low-tack adhesive strip) or secured using container clips. General delivery regulation 6

7 1. 10 Delivery quality Deficient deliveries are captured at Festo, classified with deficiency codes and are subject of notification of defects that could result in supplier assessments. These notifications are communicated via purchasing department of Festo. General delivery regulation 7

8 2 Referenced notifications for the general delivery regulation 2. 1 Environmental protection and packaging at Festo AG & Co. KG Environmental protection has great significance and a long tradition at Festo. As a family company, we think and act with the future in mind and regard environmental protection and profitability as complementary rather than contradictory: We know that we must face up to our ecological responsibilities if we are to enjoy longterm economic success. That is why we play our part in protecting the environment and preserving the basics on which life depends. That is also why we demand that our manufacturers and/or suppliers meet high requirements for environmental protection when it comes to selecting or developing a packaging to be used for Festo products Selection of packaging Festo has defined the following ecological rating for packagings and packaging systems which the supplier must take into consideration in consultation with Festo when selecting packaging. Suitable for storage without packaging (re-usable packagings/containers of Festo AG & Co. KG) Re-usable packaging of the supplier Non-re-usable packaging made of renewable raw materials (e.g. wood, cardboard) Non re-usable packaging made of non-renewable raw materials (e.g. plastic) The transport path with regard to the overhead for the shipping and/or return of empty re-usable packagings must be taken into consideration from an ecological and economical point of view. Furthermore the following requirements exist: The packagings must adhere to the legally specified cumulative limit value of 100 ppm for lead, cadmium, mercury and chromium VI. The packaging dimensions must be appropriate to the dimensions of the packed item. Recyclable materials must be selected for the packagings. This also means that use should preferably be made of materials that can be passed on to a recycling system known to exist in the respective country of use. General delivery regulation 8

9 Guidelines for various packaging materials All of the following guidelines are generally valid. Should serious arguments justify non-adherence to one of the guidelines from the point of view of the supplier, these arguments must be plausibly presented and approved by Festo AG & Co. KG in the individual case. Paper, paperboard and cardboard Paper, paperboard and cardboard materials must contain only components made of paper. Coatings are to be avoided in principle. Paper adhesive tape is preferred for sealing boxes in the context of pure-type disposal. Plastics The use of packagings made from plastic always requires consultation with Festo AG & Co. KG. Re-usable packagings and containers made from plastic must be checked for suitability for re-use prior to use. Only clean re-usable packagings and containers may be used. Only films made from polyethylene or polypropylene may be used. Wood Packagings made from wood (including pallets) must be manufactured from untreated and peeled wood. The use of compressed wood, plywood and treated wood is only permitted following consultation with Festo AG & Co. KG. Treated wood and/or wooden packagings must be marked for special disposal in a clearly legible manner. Fillers and insulating materials The use of fillers and insulating materials in appropriate amounts is only permissible where necessary to secure the load or protect the product. Fillers and insulating materials made of paper, paperboard and cardboard as well as air cushions made of PE, for example, are preferred. The use of EPS (Styrofoam) and foamed plastic cushions is not permitted. General delivery regulation 9

10 Securing of loads Plastic straps made from polypropylene and steel are permitted for securing loads on pallets or even individual packages in the context of transport protection. Commercial shrinkdown and stretch film made from PE or PP can also be used. Marking Insofar as technically feasible, all packagings or packaging aids must include identification of their material in accordance with the packaging directive and/or the European packaging guideline. This marking must be clearly visible on the packaging. General delivery regulation 10

11 2. 2 Sensitivity index, explanation and examples SI Explanation Example 0 Parts must be protected against falling out of transport container, coarse-grained dirt, rain, snow and spray water outside closed rooms The maximum stacking or packing height must be adhered to 2 Ensure basic protection Parts are loose in the container and do not have to be layered Minor impacts are permitted No bulk goods! 3 Ensure basic protection Parts must be layered, but can touch each other Parts must be individually handled Minor impacts are permitted Empty spaces in the container, as illustrated here, must be filled with suitable packaging material 5 Parts must be layered and kept apart by means of separating layers Parts can touch each other in the same plane Parts must be individually handled Minor impacts are permitted Empty spaces in the container must be filled with suitable packaging material General delivery regulation 11

12 6 Parts must be layered and packaged individually or without touching (pay attention to UV protection if applicable) Parts must be protected against impacts Empty spaces in the container, as illustrated here, must be filled with suitable packaging material SI Explanation Example 8 Parts must be protected against electrostatic, electromagnetic and magnetic fields Parts must be packaged protected against dust Parts must be protected against impacts Any pins and contacts must be protected against mechanical effects The protective and handling function of the packaging must be ensured; the container size must not be changed if possible Special packaging 9 Special packaging for which a special agreement is made between Festo and the respective supplier General delivery regulation 12

13 2. 3 Festo standard containers and load carriers (transport units) Example Container type Application Re-usable plastic container Transport and storage Available in various formats Also for delivery as Kanban Electrically conductive re-usable plastic container Available in various formats Load carriers for the exchange program for pallets, skeleton container pallets Transport and storage of electronic components that have to be protected from electrostatic charging or electrical fields Also for delivery as Kanban Transport and storage "Euro" format, basic dimensions 1200 x 800 Re-usable wooden crate (collapsible) secured to a wooden pallet. Transport and storage Re-usable metal washing screen Transport of components that are washed before processing Plastic insertion grids/dividers Available in various formats and insertion configurations Transport and storage of components that must not touch each other due to their sensitive nature General delivery regulation 13

14 2. 4 Characteristics of the primary packing unit, secondary packing unit, transport unit If a primary packing unit or a secondary packing unit is unpalleted, then this means that the unit will be manually lifted. Delivery on pallets is possible. Designation Maximum weight of container when filled [kg] Primary packing unit, unpalleted; e.g. paper board container 15 Secondary packing unit, unpalleted 15 Festo container (plastic container) 40 Festo container (wire basket) 100 Palleted packing unit 500 The maximum filling level of a Festo container should be such that the container can still be stacked (stacking frame) Example of an accepted delivery note with all of the required information A completed delivery note should contain the following information: Sender Sender's contact data / contact partner Date Goods recipient with room for specification of the point of handover (e.g. Incoming goods 2) Order number Order information (specified by Festo on order) Conditions of delivery and transport method Item / designation / material number / quantity / remarks Desirable additional information: Order number as barcode (2/5 interleaved with standard Modulo 10 check digit, weighting 3) Order date Customer Supplier number (specified by Festo) Gross weight of the packages per delivery note / order (order number) Number of packages per delivery note / order (order number) Receipt fields for the exchange of pallets and containers Definition of standard Festo barcode (type 2/5 interleaved) Prenumber 5 digits Destination 2 digits 05 for CSC Business transaction 2 digits 10 for an order Position 6 digits Amount 8 digits without decimal place, as base unit Avis 1 digit 0=no avis, 1=Avis Filler 1 digit 0 (space gap) Check digit 1 digit quantifier 3:1, modulo 10 General delivery regulation 14

15 2. 6 Example of a delivery note General delivery regulation 15

16 3 Stipulations and information for delivery to Festo locations 3. 1 Recommended transport companies Festo predominantly uses the following forwarding companies. The reason that these companies are preferred by Festo for delivery is that rates have been negotiated with them and they have experience with the products and procedures at Festo. Dachser, Danzas and Diehl as national and/or European forwarding agents for land freight Panalpina and Exel as international forwarding agents for sea and air freight DPD as national package service provider in Germany for package weights up to 29 kg UPS as international package service provider for package weights up to 15 kg UPS for express freight, if express is necessary 3. 2 Directions map and receiving docks On the following pages approach maps to the respective plants are sketched. In addition the opening times of the receiving docks are listed and the relevant phone numbers The correct delivery address is to be taken from the order. General delivery regulation 16

17 Delivery to Festo Berkheim Exit Esslingen- Berkheim Plochingen interchange Stuttgart airport/ Echterdingen Exit 54 Esslingen Exit 55 Wendlingen Incoming goods: Deliveries must be made Monday to Friday between 7 a.m. and 12 noon and 1 p.m. and 3.30 p.m. Goods can only be received outside these times by agreement. Telephone numbers for incoming goods departments Incoming goods 1 Incoming goods 2 Incoming goods (0) (0) (0) (0) (0) (0) General delivery regulation 17

18 Delivery to Festo St. Ingbert-Rohrbach Receiving dock 1 Receiving dock 2 (Stangenlager) (Unterlieferanten) Delivery hours 6-18 Uhr Delivery hours Pickup hours 6-19 Uhr 6-16 Uhr +49 (0) (0) xxxx bis 14 Uhr: ab 14 Uhr: 6229 Receiving dock 5 (CSC) Receiving dock 6 (PSC) Delivery hours Delivery hours 6-16 Uhr 6 16 Uhr +49 (0) (0) General delivery regulation 18

19 Delivery to Festo Scharnhausen Address: Festo AG & Co. KG, Plieningerstr. 50, Ostfildern-Scharnhausen Goods are handled by logistics provider LSG. Incoming goods: Deliveries must be made Monday to Friday between 7 a.m. and 12 noon and 1 p.m. and 3.30 p.m. Goods can only be received outside these times by agreement. Telephone number for incoming goods department Festo incoming goods at LSG +49 (0) (0) Exit Exit General delivery Airport regulation 19

20 Delivery to Festo Didactic Denkendorf Denkendorf service area Incoming goods: Deliveries must be made Monday to Friday between 7 a.m. and 4 p.m. Goods cannot be received outside these times. Telephone number for incoming goods department ++49 (0) General delivery regulation 20

21 Delivery to company A & S, Sulzbach (Saar) Motorway approach road L 126 Incoming goods: Deliveries must be made Monday to Friday between 6 a.m. and 4 p.m. Goods cannot be received outside these times. Telephone number for incoming goods department ++49 (0) General delivery regulation 21

22 4 Glossary for the supplier/packaging regulation Kanban (Japanese for card, note) The principle: Unlike the traditional system where material is passed on to subsequent production steps, under Kanban the transfer takes place in the opposite direction. The downstream production step takes from the upstream production step the exact part required in the exact quantity and at the exact time (just-in-time principle). This requires a simplification of communication through clear identification of what is required and in what quantity. If material is needed (e.g. because a minimum stock level is fallen below), and only then, the supplier will be requested to supply new material. This request is issued by means of a KANBAN that is always transported with the goods with each batch and is returned at the beginning of the batch for the new delivery, for example. Production is subject to strict rules, particularly the principle that production may only take place if a KANBAN for production exists and that only perfect parts may be supplied. In this way, the deadline-driven control approach of conventional methods is replaced by demand-driven control. Supplier kanban Defined released quantity that Festo requests from the supplier and that the supplier delivers to Festo in predefined containers in the defined quantity at the agreed time. The Kanban container will be brought to the location for use, either directly or following interim storage in the supplied container. Production kanban Defined released quantity that the user requests from the interim warehouse at Festo. The Kanban quantity is geared towards the primary packing unit of the supplier in order to save order compilation overheads. Primary packing unit (PP) Initial packaging for a packed item, e.g. bag, box. Secondary packing unit (SP) Additional packagings or secondary packages, i.e. packagings that contain a specific number of primary packing units which are handed over together to the processor or final user or can be used on their own for stocking shop shelves. Tertiary packing unit (TP) Additional packaging of the secondary packing unit, i.e. packagings that contain a specific number of secondary packing units. Gross weight = Product weight + weight of all packagings of the respective packing unit (incl. stickers). Festo standard container Festo uses a number of sizes of plastic containers for the internal and external flow of materials. General delivery regulation 22

23 Transport unit One or more aids for handling, transport, stacking and storage that combine a number of individual units into one load (unit) (e.g. pallets, crates, skeleton container pallets, etc.). Homogeneous palletisation Positioning and/or stacking of one part number of identical type and number of PU and/or SU on one pallet. Stacking factor Number of homogeneously or even heterogeneously packed pallets that can be stacked on top of each other without a PU or SU being damaged by the stacking pressure generated (static load!). Interior packaging Packaging and packaging aids for cushioning and fixing the product in the interior of the packaging (e.g. air padding film, soft wrap, transport cushions made of corrugated cardboard or plastic). Exterior packaging Packaging and packaging aids for cushioning and fixing a packing unit from the outside (e.g. bracket made of wood, plastic, paper or cardboard, pads, separating layers, covers). Sealing material Packaging tools used for sealing, fixing and/or securing a packaging unit or even transport unit. Transport container One or more delivery units of one or more part numbers that are combined on a transport unit. General delivery regulation 23