Comfort Equipment Service

Transcription

1 UNITED TECHNOLOGIES CARRIER CORPORATION Comfort Equipment Service MAXIMIZE THE GREATEST PERFORMANCE FROM SMALLER EQUIPMENT

2 Carrier Customized Service Peace of Mind Coverage for All Brands of Unitary Equipment and Systems Willis Carrier invented air conditioning a century ago, installing his very first indoor comfort system in a commercial building. Today, the company that bears his name remains committed to delivering industry-leading excellence to commercial buildings just like yours, large and small, worldwide. As a unitary customer, you ll be pleased to know the level and quality of service we offer for unitary equipment is the same great service we offer for the very largest centrifugal/screw chiller systems. Regardless of the square footage of your building or the kind of equipment used to keep it comfortable, Carrier offers a full range of maintenance options to provide peace of mind coverage for your HVAC system. Typically, owners and operators of large HVAC systems have facility managers and staff personnel to handle routine servicing of equipment. But most single-story and two-story buildings equipped with unitary systems don t have the luxury of on-site service technicians. That s where Carrier has you covered. With offices conveniently located across the United States and Canada, Carrier Commercial Service is poised to answer routine and emergency service calls, provide annual and multi-year maintenance options, perform preventive maintenance and more. Our technicians are experienced in servicing unitary heating, ventilating and air conditioning equipment of all kinds, protecting your HVAC investment by prolonging and enhancing its overall performance. Of course, the main line of defense against equipment failure is found in planned preventive maintenance agreements. You want reliable products and responsive service that will help you avoid problems and sustain If your building is equipped with a split system, a rooftop unit or a condenser with building systems controls, then you are a unitary products customer and will benefit from the service Carrier provides for all makes and models of unitary equipment. peak performance of your unitary system. A customized maintenance agreement can help you monitor system operation, reduce unplanned downtime, improve equipment efficiency and performance, and lengthen the life of your unitary system. And all of this service is thoughtfully and thoroughly expressed in a maintenance agreement that is written to meet the specific demands of your indoor comfort system. The fact is, for the people inside your commercial building, comfort is simply the pleasing balance of temperature, humidity and air quality. But for the person responsible for the dependable operation of the building s unitary system, there is another kind of comfort. It is the comfort found in the peace of mind coverage of a customized maintenance agreement from Carrier Commercial Service.

3 Planned Service Helps Avoid Unpleasant Surprises As a building owner or manager, you don t want a call telling you the HVAC system isn t working. And the best way to avoid such an unpleasant surprise is to follow a schedule of planned maintenance to increase the operational reliability of your unitary equipment. A routine service call will uncover the dirty condenser coil that s causing the unit to lose performance and efficiency. A quick check will reveal a clogged filter that is cutting airflow and putting unnecessary strain on both the fan and your operating budget. And it is relatively simple to lubricate a motor so it will run more smoothly and quietly, draw less electricity, operate cooler and extend the life of the equipment. A simple matter, yes, but a qualified person has to do it and it s best done on a routine basis. Carrier Commercial Service is ready to answer that call. In addition to helping you create a comfortable indoor environment, a customized maintenance agreement allows you to monitor and manage the operating expenses for your building. Maintenance schedules and logs help you track the service and performance of your unitary equipment, giving you the information you need to assess, document and project the correlations between routine servicing, energy efficiency and longevity of the system. This same kind of data is Predict and Prevent Equipment Failure With planned preventive maintenance, many problems can be found and avoided before the equipment fails. Service can be scheduled to accommodate the activities and people in your building, minimize down time, and help avoid unpleasant outages and costly emergency calls. Uncomfortable temperatures have been cited as one of the major reasons tenants vacate their space, but planned preventive maintenance increases your ability to provide them with the most comfortable, trouble-free environment possible. At the same time, your chances for both retaining tenants and increasing the price per square foot of space improves. The fact is this: a reliable indoor comfort system makes your building more appealing, more pleasant and more productive. Everybody wins. The Specialty Retail Store is packed during winter business hours... The Medical Office manager must approve and schedule all contractors... The Light Manufacturing Shop hits peak production during the hottest days of summer... The School Room is just too noisy... And they all have unitary systems that need routine servicing to ensure reliable indoor comfort. A customized preventive maintenance agreement meets the needs of your facility with a detailed plan to inspect and test your unitary equipment, ensuring peak operating performance and reliability year-round. invaluable in buildings equipped with large centrifugal/screw chiller systems, and it is vital in unitary installations because the smaller systems require more maintenance due to frequent stop/start events. Routine servicing and documentation for your unitary equipment will help prolong the life of your system and set projections for your building s HVAC expenditures. And, if money matters to you, you ll be glad to know there are no unexpected costs or hidden charges to break your budget when you are covered by a Carrier customized maintenance agreement.

4 Season After Season, the Comfort of Carrier Commercial Service Unitary equipment endures mother nature s most vicious onslaughts. Outdoor units sit on concrete pads and rooftops, exposed to the heat, cold, dust, salt air and a variety of airborne particles. And while those outdoor units may seem perilously exposed to environmental hardship and operational wear and tear, you can protect them with a customized maintenance agreement from Carrier Commercial Service. Unitary systems, such as yours, must meet the seasonal demands for indoor comfort while subjected to extreme outdoor conditions year after year. These systems require service you can count on through the hottest days of summer on the coldest days of winter. And every day in between. With Carrier s full service agreements, your equipment is our responsibility, which means peace of mind is available at one set cost to you. There are no unexpected costs emergency service calls are included. You ll find Carrier factory-trained technicians ready to perform preventive maintenance inspections and make any necessary repairs or adjustments. Carrier Commercial Service prides itself on technical expertise and extensive training to ensure compliance with Environmental Health and Safety standards and procedures. There s never a good time to have HVAC trouble, but there s always a good time to call Carrier to obtain the coverage of a customized maintenance agreement. The time is now. Seasonal Preventive Maintenance Checklist* Cooling Season Clean Condensate Drains Check Condition of Condenser and Evaporator Coils Check Refrigerant Pressures and Temperatures Check Refrigerant Charge Check Acid Levels In Compressor Oil (Total Test) Check Compressor Crankcase Heaters Check Electrical Connections Check Refrigerant Leak Testing Check Expansion Valve Superheat Temperatures Check Fan Belts Heating Season Check Gas Valve Pressure Check Burner Condition Check Economizer Condition and Operation Check Humidifier Components Check Hydronic System (Hot Water Heat) *These are only a sampling of the items that will be included in your seasonal preventive maintenance check list. For a complete listing of all items, please contact your local Carrier service office.

5 Carrier Technicians are Factory Trained Carrier technicians are factory-trained to be attentive to detail and responsive to your demands for equipment safety, reliability and efficiency. Service calls include routine inspection, testing and as needed repair or replacement to keep your unitary system at peak performance. Our inspection reports itemize the tests completed and note any deficiencies or problems that exist or are developing. Carrier s technicians will analyze and explain the information detailed in the report, and will recommend any necessary course of action. By performing required maintenance according to set schedules, Carrier technicians provide the vigilance and expertise needed to reduce breakdowns and costly repairs. Whether or not your unitary equipment was manufactured by Carrier, we will perform the service with one goal in mind to keep you and the people in your building as comfortable as possible, as long as possible, with as little down time as possible. Carrier Commercial Service makes it possible. Carrier technicians are our eyes and ears in the field. They re highly trained in preventive maintenance, testing, analysis and repair of unitary systems, regardless of brand. Carrier... The Choice for Unitary Service is Easy We listen. At Carrier Commercial Service, we are attuned to you, listening through our technicians and sales executives and meeting your expressed needs for customized maintenance agreements. Not every building is alike. Not every building owner is alike. We understand. And when you choose Carrier, you ll understand and enjoy the comfort of putting your confidence in us. Many of our sales executives were once service technicians, and it is their depth of experience that facilitates the development and implementation of our maintenance agreements. We know how to evaluate your needs quickly, determine the level of maintenance you desire, put a plan together, and then put that plan into effect. It s called service. Be sure to ask your sales executive about Carrier s wide range of temperature controls. From the simplest remote on/off control to the more complex system for multiple sites, we have the controls you need to operate your unitary equipment. Our standard control package, ComfortWORKS, provides sophisticated software to monitor and regulate comfort levels while providing protection for your unitary system. Your comfort team consists of Carrier sales executives and service technicians, and their game plan is your customized maintenance agreement. Control. Comfort. Carrier. And it s all covered by your customized maintenance agreement from Carrier Commercial Service.

6 As the world leader in Heating, Ventilation and Air Conditioning, Carrier is committed to continually improving the quality of comfort we provide to our customers. But our level of responsibility extends well beyond... The Simple Solution to Service a Maintenance Agreement Made to Order It s your building. It s your unitary equipment. And you need service that fits your facility, your usage requirements, your need for dependable comfort and controlled operating expenses. You need a customized maintenance agreement from Carrier Commercial Service. Whether you have a single building with one unitary system or multiple structures and sites with many systems, we can provide complete coverage under one agreement. Multiple site owners with unitary products will enjoy the benefits of our ServiceUSA program, and all our unitary customers will experience the comfort of knowing their equipment is covered by Carrier. Carrier Corporation has identified six specific areas which directly impact how we, as a world manufacturer, balance our customers needs for comfort with the environment s needs for responsible consumption. These symbols graphically represent our six areas of concentration and will serve as visual reminders of the importance of managing our finite resources. Each one of us at Carrier Corporation believes that, for generations to come, success will not only be measured by the quality of our products and systems, but also by how we have improved the quality of life. To find out more, call CARRIER or visit our Web site at Carrier Corporation Manufacturer reserves the right to discontinue, or change at any time, specifications or designs without notice or without incurring obligations.