Protecting the Kwik Trip, Inc. Brand

Transcription

1 Protecting the Kwik Trip, Inc. Brand M I S S I O N S T A T E M E N T To serve our customers and community more effectively than anyone else by treating our customers, co-workers and suppliers as we, personally, would like to be treated, and to make a difference in someone s life.

2 Risk Factors to Foodborne Illness Cooling food improperly Failing to rotate product during storage Purchasing food from unsafe sources Failing to cook food adequately Date marking improperly Neglecting your pest management program Using contaminated equipment Poor personal hygiene Thawing food at improper temperatures Holding food at improper temperatures 2

3 Objectives Company Overview Supplier Programs Recalls and Withdrawals Mixed Veggie Tray Recall

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6 Our Mission To serve our customers and community more effectively than anyone else by treating our customers, co-workers and suppliers as we, personally, would like to be treated, and to make a difference in someone s life.

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9 Campus Facilities in La Crosse, WI

10 New Bread & Bun Bakery

11 Food Safety/Quality Assurance Public Health Brand Protection

12 Food Supply Chain Protection SGIA Suppliers Category Mgmt. Production Warehouse/DC Retail Liability Insurance Purchase from approved vendors Minimize distributors and brokers 3 rd party audit Follow KT s specifications Food Supply Chain Assessments Communicate issues or changes Training / GMP Training / GDP Training / GRP SOP / SSOP / HACCP SOP for receiving FSS Policy / SSOP / Illness Procedures 3 rd party audit Cold Chain Management 3 rd party audit Internal audit Internal audit Self-Assessment Testing = Validation

13 Supplier Programs & Recalls Plans Why do we need these programs? PCA, salmonella, 9 deaths Jensen Farms, listeria, 33 deaths Eliminate adulterated or misbranded food from our food supply chain

14 Supplier Approval Process Set up in SAP Supplier Requirements & Expectations Manual Potential Supplier Collect Paperwork SGIA Liability Insurance Product Spec Sheets 3rd Party Audit with Corrective Actions Complete evaluation and calculate risk Food Supply Chain Assessments Supplier Risk Assessment

15 Supplier Evaluation Criteria Food safety history Results of 3rd Party Audit Time since the last FSCA Sole source or private label Inherent product risk Environmental Monitoring Preventive Controls

16 Food Supply Chain Assessments Management Commitment Tour the facility Verify controls in place Establish new controls Do coworkers adhere to procedures?

17 42 Food Supply Chain Assessments in Fiscal % 2 5% 7 17% Potential New Revisit

18 Annual In-Service Growers and manufacturers Suppliers and distributors Other retailers and academia Governmental agencies

19 Recalls and Withdrawals Recall Required Notification from External Party OR Escalated Complaints Investigate/Notify Gather Info Send Kwik Alert Pull Product Verify Effectiveness Checks Paperwork (RFR) Review & Revise Recall Plan

20 Cyclospora Outbreak (Veggie Trays)

21 Notification of Investigation June 8 - Kwik Trip notified by WI-DATCP and WDHS Conference call with Del Monte and state officials Reported cases: 24 cases in WI 2 cases in MN 1 case in IA

22 Voluntary Withdrawal 6/8/18 Removed 602 units from stores Removed 7,000 cases from DC inventory Campus vending machines emptied Food Banks notified

23 Press Release Issued June 8 Dispose of product Seek treatment

24 Del Monte Recalls Product 6/15/18

25 Press Release Issued June 15 Do not consume Seek treatment

26 FDA Investigation June 19 - FDA collected samples from cases on hold at DC July 2 Results from FDA samples did NOT confirm the presence of cyclospora

27 Cyclospora in McDonald s Salads July ill 24 hospitalized 16 states

28 Veggie Tray Final Update 9/6/ confirmed cases 8 people hospitalized No deaths No source of contamination identified

29 Cyclospora Outbreaks US 2,299 lab confirmed cases Over 160 hospitalizations 33 states One-third illnesses associated with Del Monte veggie trays and McDonald s salads

30 What did we learn? Cyclosporiasis is an acute illness treatable with an antibiotic Communication gaps Source undetected possible issue in supply chain (irrigation, animals, poor hygiene, harvesting, etc.)

31 Contact Information Angela Ames