TruckMate. Integrated Dispatch, Operations and Accounting Software TRANSPORTATION MANAGEMENT SOFTWARE TRUCKLOAD INTERMODAL LTL BROKERAGE

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1 TRANSPORTATION MANAGEMENT SOFTWARE TruckMate Integrated Dispatch, Operations and Accounting Software SOFTWARE SOLUTIONS FOR: TRUCKLOAD INTERMODAL LTL BROKERAGE

2 Investing in TruckMate has allowed us to manage growth more efficiently by taking on more freight volume without adding more people. Vicki Stafford Vice President of Resource Development, Cavalier Transportation Services, Inc. TruckMate from TMW. No one knows trucking better. TMW was founded by trucking professionals, so the real-world needs of trucking have been at the core of what we do from day one. No one knows trucking better. That s why, for over 30 years, we ve been the trusted choice that makes a difference in every aspect of operations. We understand the issues and challenges, and have developed innovation after innovation to help you build a stronger, more efficient and more successful business. TruckMate is a comprehensive and proven dispatch, operations and accounting system used by many of today s leading carriers. Its integrated functionality and flexibility give you the edge to drive efficiency while offering the scalability to grow as you do. Plus, with so many built-in options, TruckMate can handle the demands of even the most complex trucking companies whether your business supports one industry segment or many. From LTL to truckload, intermodal, brokerage operations or any combination of them, TruckMate will support your needs, every step of the way. 2 TMWSYSTEMS.COM 1 (800)

3 TruckMate Integrated Industry Solutions TruckMate supports your specific industry segment, every step of the way. TruckMate for LTL Adaptable, powerful, full-featured...fast. Whether you re terminal-centric, a regional LTL, a local P&D, a freight consolidator or all of the above, TruckMate combines speed, flexibility and operational tools to adapt to customer needs and drive profitability. The advanced billing system can handle the most challenging rating requirements of customers and outside carrier partners for accuracy, every time. Plus, TruckMate handles high freight bill volumes, increases rating accuracy for better margins, plans cross-dock movement, optimizes delivery routes, and provides real-time management information. TruckMate for Truckload All the information, just the way you need it. Simplicity and ease-of-use make TruckMate a powerful choice. It lets planners and dispatchers configure their own screen views to match their specific requirements. Need information fast? Filter by zone, terminal, driver manager, inbound, outbound and more. Plus, TruckMate improves productivity because dispatch information flows seamlessly into Billing, Driver Payables, Fuel Tax and Maintenance, enabling real-time profitability reporting. The bottom line? It makes you faster, more accurate, more profitable. TruckMate for Intermodal Much more than container tracking. TruckMate manages the containers, drivers, power units, carriers and chassis used to get containers where they need to be. Plan complex movements with the click of a mouse and increase utilization efficiency. Warnings and flags help avoid demurrage and per diem charges, or pass them on for quick billing to customers. Increased visibility allows you to clearly display lift charges and drayage costs on the freight bill. TruckMate even includes an integrated container yard management system so you can add service offerings and income opportunities. TruckMate for Brokerage It covers all the options. Whether you re purely a brokerage operation or combined with LTL, truckload or intermodal, TruckMate offers the support you need. It gives you the competitive edge to find the right carrier quickly. Choose based upon pre-negotiated rates, historical rates, carrier truck availability and location plus current assignments with our connnected partners network. Streamline operations for profitability with integrated accounting that tracks revenue, payables and commission from order entry to financials. Ramp up communications with carriers, agents and clients using tools like the TM4Web online portal and EDI for improved customer service. TMWSYSTEMS.COM 1 (800)

4 TruckMate Customer Service Billing Management Reports TruckMate Real-Time Performance Monitoring Dispatch Auto Rating Carrier Payables Accounting Driver Payables We know your industry. And we give you the tools to drive success. No matter what part of the trucking and logistics industry you re in, TruckMate is designed to help you run your business efficiently. For starters, you want a clear picture of your performance. TruckMate gives it to you in real-time, so you can adapt, adjust and move ahead every hour of every day. All the tools you need, all working together TruckMate s core functionality gives you the tools to run your business smarter and more efficiently from Customer Service to Dispatch, Auto Rating to Billing. TruckMate also gives you the option of additional modules to further boost performance, including Repair and Maintenance, Driver Recruitment and more. And integration? You bet. TruckMate is designed to work with software systems you already have in place. It s a simple, seamless, complete solution you can count on. Our Load Planners view their key performance indicators and have the results cycling continuously throughout the day. This information gives them a chance to make better decisions and run our operation more profitably. Scott Chastain Vice President of Fleet Operations, TCSI/Transland 4 TMWSYSTEMS.COM 1 (800)

5 ALL THE TOOLS YOU NEED, ALL WORKING TOGETHER Custom KPIs allow your management team and employees to view real-time data and manage tasks efficiently. Adjust and move ahead. How many times have you asked yourself questions about revenue, empty miles, operational efficiency or the profitability assessment on a given customer, asset or profitability of a driver? Command Center KPI Monitoring The Dawg Automated Notifications You know what data has the biggest impact on your business. Command Center lets you decide what performance information you want to monitor. Choose these key performance indicators and Command Center puts that data right on your desktop automatically and in real time. It pulls daily and historical information including: Dispatching, Billing, Customer Service and Accounting. You can easily design customized screens of information, displayed in expandable views that monitor your company s unique KPIs. It s just what you need to take immediate action that affects long-term results. The Dawg turns information into action. Once you ve set your key performance indicators through Command Center, The Dawg makes it easy to track them by constantly scanning company transactions. If it sees a performance rule you ve set being broken or trending negatively, it sends an automated alert so action can be taken. For example, if load profitability falls below the target gross margin, The Dawg lets you know. If your dispatcher schedules a load with too many empty miles. The Dawg sends an alert. Nothing gets by The Dawg. TMWSYSTEM S.CO M 1 (8 0 0)

6 TruckMate Dispatch Your profitable operation starts here. Dispatch is the most critical component in running an efficient and profitable operation. TruckMate has the flexibility to handle different types of dispatch functions and operations. It has easyto-use, intuitive point-and-click or drag-and-drop trip creation, multiple-leg planning, empty mileage tracking and visual mapping. It also manages hours of service, calculates driver pay and has optional maintenance event tracking. Users can easily customize their screen to fit the way they work. Know the status of all resources, including trailers, drivers, tractors, chassis and containers Truckload carriers reduce empty miles with mileage tracking LTL carriers proactively plan more efficient outbound loads Advanced visibility to inbound freight for outbound load planning Intermodal carriers avoid unnecessary per diem and demurrage charges Dispatchers and planners can tailor screen views to meet their needs Dispatch tracks user activities, ensuring accountability and enabling corrective action TruckMate has made a visible reduction in our overhead and that s improved our profitability. Matt Berry President, Berry and Smith Trucking 6 TMWSYSTEM S.CO M 1 (8 0 0)

7 ALL THE TOOLS YOU NEED, ALL WORKING TOGETHER In an instant, access quoting, rating and order management capabilities from the customer service window. Customer Service Designed for productivity. See all order-related information on a clean, easy-to-understand screen. Find tracing numbers; view images, bills of lading, P/O and customs information; add notes for drivers; use an interactive mileage look-up; create new zones, shippers and consignees on the fly; and much more. Need different information for different roles? Secure, on-screen tabs keep information you need in plain sight, with the backup close at hand. Plus, throughout TruckMate, when users see a freight bill number, they re just a click away from the complete order record. Reduce order entry time with minimal mouse reliance Built for even the highest volume Clean, clear screen view for all tasks, including order entry, billing, driver pay, accounting and more. Truckmate has been instrumental in helping TRAFFIX scale our operation to over $200m in annual revenue on 100,000 shipments per year, handled by almost 200 personnel across our 7 offices in 3 countries. Truckmate is our everything Sales CRM, Brokerage Dispatch, Fleet Dispatch, Accounting and Business Intelligence. Truckmate is a very robust platform that will allow you to take your business to the next level. Mark Southey Executive Vice President, TRAFFIX TMWSYSTEMS.COM 1 (800)

8 TruckMate Create custom rates sheets for each of your clients and by country for international carriers. Auto Rating Make the complex simple. Faster, more accurate rating is easy. TruckMate handles virtually any type of rating structure and minimizes maintenance of rate tables. It supports Czarlite and external carrier rates through 3GTMS or SMC3 s RateWare, plus NATC, CPUC, D83 tariffs and internally developed tariffs. Brokers can even add rates for external carriers. Rates can be assigned to individual clients, groups of clients or all clients, and the system lets you rate by mile or by load. No need to maintain separate rate details for sales and rating, minimizing mistakes and increasing consistency Change rates as soon as they need to be changed, not when your system allows Brokers can shop for the best carrier rate based on service level, freight class, commodity, equipment requirements and more Create and maintain unlimited accessorial charges including fuel surcharges, wait time and hazardous materials Allows you to rate for multiple points and/or modes individually on a single freight bill Over 90% of our orders are rated automatically and billing accuracy has improved drastically. We ve been able to do more with less and that drops straight to our bottom line Janeann Bischke President, CrossCountry Courier, Inc. 8 TMWSYSTEMS.COM 1 (800)

9 ALL THE TOOLS YOU NEED, ALL WORKING TOGETHER Accounting Simplicity increases efficiency. TruckMate Accounting is a full-featured, integrated accounting system developed specifically for the trucking industry. Because every part of TruckMate works with a single database, information only has to be entered once. Then it s automatically in place for every other use. You save time, eliminate data entry errors, and easily access accurate data from anywhere in the system. The user interface allows easy access to applications including Accounts Receivable; Accounts Payable; General Ledger; U.S., Canadian, Australian and New Zealand Payroll; Fixed Assets; as well as Carrier and COD Payables. Save time and reduce errors by entering data only once Back Office and Operations are linked for fast, seamless integration Information is always current individually on a single freight bill We create over 15,000 invoices every month. With TruckMate s integrated Accounting, there is no need for duplicate entry and the data is in one place. Kevin Slaughter Vice-President, Brown Trucking TMWSYSTEM S.CO M 1 (8 0 0)

10 TruckMate Driver Payables Improve satisfaction with systematic payment. TruckMate makes it easier to keep drivers satisfied by paying them accurately and on time. Set up rule-based contracts that automate payments. The same system also lets you see payables as part of load costs in real time. First entry automatically loads into A/P, Fuel Import and repair and maintenance systems, eliminating wasted time in double entry Maintenance charges automatically flow through to driver deductions, reducing driver bad debts Format easy-to-understand statements and pull up past statements on-demand to streamline driver communications Carrier Payables Improve accruals. TruckMate allows you to accurately create accruals and process correct carrier expenses which are then matched easily against invoices. Accurate expense accrual for the carriers Avoids potential for double payment 10 TMWSYSTEMS.COM 1 (800)

11 ALL THE TOOLS YOU NEED, ALL WORKING TOGETHER Warehousing Are you looking to increase profitability, streamline warehouse operations, and dramatically improve customer satisfaction? Would you like to add and update warehouse charges accurately and ensure charges are sent to your customers? Are you ready to eliminate time-consuming, manual work to communicate orders directly to customers? When properly managing your warehouse, you will be able to minimize fixed expenses and maximize overall productivity saving you time and money. With the TMW and 3PL Central integration, you can handle multiple, high-volume orders and charges from a single connection. Our customers benefit from the complete competitive advantage; orders in real time for processing, review, approval and dispatching. Automate freight bills, accounts receivables charges and more all in real time. In addition, set up and accept warehouse accessorial charges which flow directly into our integrated accounting solution for faster invoicing. Your customers receive a single invoice. It s time to maximize your revenue with sufficient orders per truck. With TruckMate, you have the power to use one TMS system capable of handling your entire operation. From refrigerated and frozen to dry goods, warehouse management is now seamless and appropriate for all sizes and all types of transported goods. Retail Customers Place Order 3PL Central Create/Update Order Deliver TruckMate Warehousing Accept/Reject Pickup Dispatch Billing Improve efficiency, improve cash flow. Create invoice formats with the familiar Crystal Reports. One easy-to-use system handles single order bills, master billing and user-defined consolidated rating. It can also handle multiple bill-to transactions for a single invoice and supplementary billing for automated accessorial charges such as detention. And, for easy interfacing, reporting is ODBC compliant. No waiting for post-delivery paperwork to bill, so you can bill prior to order delivery Bill via paper invoices, fax, or EDI Billing is integrated into TMW Imaging or other document management solutions Specialized contract billing, intermodal container depot and chassis billing for fast delivery of invoices details and easy compliance with paperwork requirements Management Reports Information that drives results. The TruckMate system makes reporting easier with almost 300 templates designed with SAP Crystal Reports. Make changes to existing reports or create new ones with a selection of detailed or summary information. TruckMate s single database design and open architecture simplifies the gathering of information from various operational activities and supplementary billing for automated accessorial charges such as detention. And, for easy interfacing, reporting is ODBC compliant. Improved visibility to business activities reveals performance strengths and weaknesses Reports created efficiently with accounting, operations along with repair and maintenance information available in one system Create your own custom reports with Crystal Reports development tools TMWSYSTEMS.COM 1 (800)

12 TruckMate ConnectedDock LTL carriers can streamline cross-dock operations and eliminate misdirected freight with the TMW TruckMate ConnectedDock mobile app thanks to real-time visibility. Designed for use with the new generation of commercial-grade Android-based handheld scanners, the ConnectedDock app can streamline several key processes--unloading, data collection, loading, through trips/partial unloads, freight receiving and OS&D documentation--performed by dock employees. Prompt workers to re-weigh and re-dimension shipment more frequently and supply real-time information to make billing adjustments. Receive instant error messages for attempts to load freight on the wrong trailer. Unlike conventional solutions, the app features advanced logic and an enhanced user interface ideally suited to the extreme pace of the dock environment. Eliminate paper work (reduce potential errors/efficiency/ avoid loss) Keep better track of freight (electronic audit trail) Reduce mistakes (prevent loading freight on the wrong trailer, etc.) Empower dockworkers to perform some dispatch functions so they do not have to wait on dispatchers Improve decision making by displaying valuable information Increase accuracy of data collection ConnectedDock is an integral part of our overall goals for real-time information, quicker dispatch and allowing our customers to trace their shipments from order entry to invoice. Josi Santia Vice President, Administration Maritime-Ontario Freight Lines Limited 12 TMWSYSTEMS.COM 1 (800)

13 ALL THE TOOLS YOU NEED, ALL WORKING TOGETHER TruckMate DASH Driver Consider this application where drivers have higher visibility to TMS details, including access to company notes to determine the right dock or gate code. Think about the efficiency of not having your drivers tethered to in-cab devices for connection to trip information. It s all possible. TruckMate DASH Driver provides remote access to daily assigned trips, pay summary, accurate mapping, notifications and more to keep drivers connected to dispatch. Better quality of life by maximizing efficiency, making it easier to execute common tasks Improved customer satisfaction with accurate, transparent and easy-to-locate information Enhanced flexibility with communication outside the cab, back to the office Intuitive and easy to use TruckMate DASH Dispatch Experience a clear way for dispatchers to communicate 24/7/365 with your drivers without actually being in the office. TruckMate DASH Dispatcher allows for remote access to trip information and Key Performance Indicators (KPIs) all geared toward your business success. Plan and track efficiently, handle exceptions, perform quick order lookups and much more. Access to status changes and exception handling while away from the office Ability to conduct effective and profitable business operations with efficient planning and resource tracking tools Simplify assignments and perform order lookup quickly TMWSYSTEMS.COM 1 (800)

14 TruckMate All day. All night. Allow your customers to enter orders into TruckMate directly via the secure TM4Web portal. TruckMate Additional Modules More options provide more power for your operation. Repair and Maintenance Automate planning, completing and managing tasks for single locations or multiple shop inventories. Track work and invoices for internal equipment, owner operators and outside customers. Fully integrated with Dispatch, Accounts Payable, Accounts Receivable, Driver Payables, Billing and General Ledger. EDI Simplify meeting trading partners information needs. TruckMate s EDI, backed by TMW s EDI professionals, lets you say yes to requests. Our specialists talk directly with your clients, develop a system, test and implement it. TM4Web TM4Web offers key TruckMate functionality on the web, and allows continuous 24/7 interaction with your customers, carriers and agents. Customers can perform essential TruckMate functions including entering loads, tracking shipments and getting rate quotes. Outside carriers and agents can manage their freight in several ways including status updates and OS&D entries. TM4Web also offers full customization options to conform to your online presence. Customers Track shipments and associated documents Track freight on mobile platforms Get online rate quotes Enter orders Create or view a BOL View and print custom crystal reports View Open Accounts Receivable File claims Intuitive and easy to use Carriers and Agents Track, send and manage load offers and requests Manage accepted/assigned loads Update statuses and appointment windows Manage OS&D Look up orders and trips 14 TMWSYSTEMS.COM 1 (800)

15 ALL THE TOOLS YOU NEED, ALL WORKING TOGETHER Fuel Tax The system makes it easy to track, pay, and reconcile fuel purchases state by state. Configure it for local standards and practices. Pass dispatch trip information through PC*MILER, Rand McNally or ProMiles for state mileage breakdowns. Plus, the system supports odometer updates at state line crossings using in-cab mobile units and GPS tracking. Fuel Card Fuel Card lets you handle a variety of vendor card features in real-time. Plus, it lightens the administrative workload because card data can be imported directly into the system. Easy partnering with leading fuel card suppliers lets you stay on top of fuel requirements. TMW Imaging Turn invoices, forms and archived documents into electronic files that are easy to access with no clumsy papers to sort. Scan, store, and manage all your documents, improving customer service, staff efficiency and cash flow. Mobile Communication This open system lets you create outbound and in-bound forms for drivers. You decide what information to send and what to update in the TruckMate database. TruckMate interfaces to Trimble brands D2Link and PeopleNet as well as Omnitracs, XRS and many other providers. ACE emanifest ACE emanifest filing supports the U.S. Customs and Border Protection mandate for land-port crossings clearances across U.S. borders from Canada and Mexico. In addition to reducing border wait time, because ACE is integrated with TruckMate s Dispatch application, redundant data entry is eliminated. Safety and Compliance TruckMate s integrated solution manages governmentmandated incident reporting from the incident through to resolution. It also tracks government-required preventive tests for equipment and drivers, as well as company standards, programs and incentives. There s Incident Tracking, Drug Testing, Training, Safety Awards, DOT Inspections and Driver Logs. The result? Cost savings and a security blanket against liability. HR Recruitment TruckMate s driver recruitment management tool can increase accuracy of driver status information, reduce recruitment costs and minimize turnover. From a single information-packed database, it s easy to filter though applicants to find the right driver for the job. Partner Integration Expand the Power of TruckMate. TMW understands that to maximize the efficiency of your operations, our system needs to integrate with the various complementary technologies available to transportation organizations. That s why we partner with industry-leading suppliers to offer you greater functionality with the total assurance of expertise, quality and TruckMate experience. We ve had proven success interfacing with all these technologies and more: Freight Visibility Mobile Communications Trailer Tracking Mileage Interfaces Fuel/Route Optimization Fuel Card Interfaces Fuel Tax Imaging Cost Analysis Electronic Checks Mapping TMWSYSTEMS.COM 1 (800)

16 TruckMate TruckMate Integrated Dispatch, Operations and Accounting Software for LTL, Intermodal, Brokerage and Truckload* As the industry s premier provider of transportation management, routing/ scheduling, fleet maintenance and business intelligence solutions, TMW Systems can partner with your business to identify the right path to operational and competitive excellence. We can help you go for the WIN by ensuring maximum return on your next technology investment. *Integration requires purchase of optional modules as necessary. WIN THE BIG PICTURE WITH TMW SYSTEMS. GET STARTED TODAY! TruckMate software designed to improve performance. For more information, contact us at: solutions@tmwsystems.com or call us at TMWSYSTEMS.COM TMW is a leading transportation software provider to commercial and private fleets, brokerage and 3PL organizations. Founded in 1983, TMW has focused on providing enterprise software to the transportation industry, including asset- based and non-asset-based operations as well as heavy duty vehicle service centers. With offices in Cleveland, Dallas, Nashville, Oklahoma City, Raleigh, Vancouver and Melbourne, Australia, the company serves over 2,000 customers, including many of the largest, most sophisticated and complex transportation service companies in North America. TMW is a Trimble Business (NASDAQ: TRMB) and part of the Transport and Logistics Division TMW Systems, Inc. A Trimble Business. All Rights Reserved.